american meridian university quality tool series: the force field analysis

PowerPoint Presentation

American Meridian UniversityUnderstanding a Force Field AnalysisPart of The American Meridian University Series On Quality Systems Management Tools

Professor Sharon L. Burton, Director of Publishing Initiatives, American Meridian Universityand Dr. Bob Gee, Founder, American Meridian University

Learning ObjectivesAt the end of this video users should be able to:Articulate the usage of a Force Field Analysis Explain how to develop a Force Field Analysis Demonstrate the development of a Force Field Analysis

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What is a Force Field Analysis? Force Field Analysis is: A technique for documenting, deliberating, and appraising the numerous forces for and against a proposed change A decision-making technique


What is the Value of a Force Field Analysis Force Field Analysis Helps Users:Determine the root cause of a concernReveals congestion in processesUnderstand why processes are not workingDetect areas for data gatheringEstablish reasons for not producing the desired resultsDetermine relationships between problems Communicate reason(s) for decisions


Creation Time to Allot for the Force Field AnalysisFrom Start to finish allow 5 hours: Data Collection: 1-3 hoursDiagramming the Force Field Analysis: 1 hourWalking through Force Field Analysis with Stakeholders: 1hour

American Meridian University, 06/02/2014 www.amu-edu.com

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How to Develop a Force Field Analysis?








Bibliography Card, A. (2013). A new tool for hazard analysis and force-field analysis: The Lovebug diagram. Clinical Risk, 19(4/5), 87-92. doi:10.1177/1356262213510855

Bauer, J. E., Duffy, G. L., Westcott, R. T. (2006). The Quality Improvement Handbook.Milwaukee, WI: ASQ Quality Press

Hustedde, R., Score, M., & Community Development, S. Y. (1995). Force-Field Analysis: Incorporating Critical Thinking in Goal Setting. CD Practice.

Operation Management Conference Paper Abstracts. (2010). Academy of Management Annual Meeting Proceedings, 1-29. doi:10.5465/AMBPP.2010.54504349

Paquin, J., & Koplyay, T. (2007). Force Field Analysis and Strategic Management: A Dynamic Approach. Engineering Management Journal, 19(1), 28-37.

Watts, K., & Selman, P. (2004). Forcing the Pace of Biodiversity Action: a force-field analysis of conservation effort at the 'landscape scale'. Local Environment, 9(1), 5-20. doi:10.1080/135498304000176575


Visit American Meridian UniversityThank you for reviewing this educational material.American Meridian Universityhttp://www.amu-edu.com/ We welcome your questions and comments.

American Meridian University, 06/02/2014 www.amu-edu.com

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WeightDriving Forces (Positive)Proposed Change:Add to the strategic educational technology plan, a new learning management system

Restraining Forces (Negative)Weight

10Business units want new LMSLMS may be as hard to use as the current one7

9Improve ability to track trainingTraining can be tracked through spreadsheets as usual7

7Improve waitlist trackingStaff dislike change5

9Free up time to streamline other processes New system will Complicated to implement9

9CostCost6

+ 44 34







9CostCost6

+ 44 34







9CostCost6

+ 44 34

Driving Force: No action requiredRestraining Force: Project Manager should involve key stakeholders in desired changes Walk through restraining forces and provide clarity of changes Revisit the opposing forces Evaluate LMSs to determine the best one