ambulatory health services

SPECIAL REPORT JANUARY 28, 2013

EDITORIALExecutive EditorPatrick Michael

Supplements EditorSuchitra Steven Samuel

Sub-EditorSadiq Shaban

ReportersFarhana ChowdhurySuneeti Ahuja-Kohli

PRODUCTIONDesigners

Mohammad Ejaz KhanSidharthan

ImagingVenugopal Prabhu

ADVERTISINGDirector Advertising

Haroon QureshiSenior Advertising Manager

(Supplements)Philip Smith

AHS TEAMDirector, Marketing &

Patient Experience DepartmentAhmed Mohamed Lari

Senior eCommunications & Website Analyst

Lubna HaggagAdministrative Assistant

Asmaa Al Bishr

Published in collaboration withAHS Support Services Division,

Marketing & PR Department

Dubai HeadOffice: P.O. Box 11243, Tel: +971 4 3383535 Fax: +971 4 3383345/46

E-mail: [email protected]

Abu Dhabi: P.O. Box 3082, Tel: +971 2 6337666 Fax: +971 2 6351122, E-mail: [email protected]

A Publication ofGaladari PrintinG & PublishinG l.l.C.

SPECIAL REPORT January 28, 2013

ContentS Care on wheels ................................................................................................................................................. 4

Seal of accomplishment ............................................................................................................... 7

Care with a smile ........................................................................................................................................... 9

Clinical and It solutions ............................................................................................................... 10

the face of quality ...................................................................................................................................... 11

register for smart services ................................................................................................ 11

Joining hands ...................................................................................................................................................... 12

Bringing home the best ............................................................................................................ 13

Bigger and better ........................................................................................................................................... 13

enriching knowledge base ................................................................................................. 14

Fact sheet ........................................................................................................................................................................ 14

Caring with Passion | serving with Pride

4 KT SPECIAL REPORTJanuary 28, 2013


Ambulatory Healthcare Services (AHS) is a health system facility of the Abu Dhabi Health Services Company (SEHA). Offering a

unique combination of diagnostic and treatment services of a hospital with personalized care of a healthcare center, AHS is ideal for patients seeking quality medical care in an accessible and afford-able setting without visiting a hospital.

A continuum of care is ensured as patients are treated in the facilities. Qualified healthcare providers manage and monitor a patient’s condition continuously. Depending on an individual patient’s condition, their care can be coordinated with other specialist services or providers by referral to specialized ambulatory centers, admission to an acute care hospital or a long-term care facility.

AHS has recently become the first organization across the world to achieve the ‘network accreditation’ from Joint Commission International (JCI).

AHS includes the following facilities and subsidiaries:

32 ambulatory care centers•9 Disease Prevention and Screening •Centers School Health Services (SHS) at 267 •primary and secondary educational institutions3 mobile clinic solutions•

The services offered to patients include:Family Medicine Services•

Dental Healthcare Services•Maternal and Child Healthcare •ServicesUrgent Care•Occupational Health and Screening •ServicesNutrition and Medical Education •ServicesPharmaceutical Services•Comprehensive Laboratory Test•X-ray and Ultrasound Services and •Osteoporosis Screening

Breast Examination and •Mammography ServicesElectrocardiogram (ECG) •Treadmill Stress Test •Ophthalmology•Pediatrics•Pregnancy and Gynecology •Dermatology and Laser•Minor Surgical Procedures•

µ Ambulatory Care Centers

AHS operates 32 ambulatory healthcare centers and clinics in Abu Dhabi. Through a qualified team of medical professionals, the centers and clinics provide a wide variety of services.

The Ambulatory Healthcare Services are offered in different centers across Abu Dhabi:

Al Zafaranah Healthcare Center1.

Care on wheels ambulatory healthcare services are making medical care accessible and affordable to all

Management of Ambulatory Healthcare Services

5KT SPECIAL REPORTJanuary 28, 2013


Al Rowda Healthcare Center 2. Mushref Healthcare Center 3. Al Bateen Healthcare Center 4. Al Khaleej Healthcare Center 5. Al Manhal Healthcare Center 6. Abu Dhabi Dental Center 7. Al Dhafra Dental Center 8. Khalifa-A Healthcare Center 9. Al Maqtaa Healthcare Center (Bain 10. Al Jesreen previously) Al Samha Healthcare Center 11. Al Shahama Healthcare Center 12. Mafraq Dental Center 13. Bani Yas Healthcare Center 14. Al Nahda Healthcare Center 15. AD Airport Healthcare Center 16. Al Madina Healthcare Center17.

The Ambulatory Healthcare Services are offered in different centers in Al Ain:

Al Muweiji Healthcare Center 18. Al Khatim Healthcare Center 19. Sweihan Healthcare Center 20. Al Quaa Healthcare Center 21. Al Shueib Healthcare Center 22. Al Faqa Healthcare Center 23. Remah Healthcare Center 24. Al Khazna Healthcare Center 25. Mezyad Healthcare Center 26. Al Yahar Healthcare Center 27.

Al Hayer Healthcare Center 28. Al Maqam Healthcare Center 29. Al Hili Healthcare Center 30. The Zakher Healthcare Center 31. Al Niyadat Healthcare Center 32.

µ School Health Services

School Health Services department is responsible for providing a comprehensive and integrated school health program for public school students in Abu Dhabi.

Established in 1968•Developments in curative and •preventive care during 1977 and an increase in the number of students resulted in the expansion of the school health program to include the recruitment of qualified healthcare professionals for addressing the medical needs of students arising out of changing lifestylesIn 2000, school health services in Abu •Dhabi was included under the umbrella of the General Authority (HAAD)In 2008, the responsibility of the •school health program was delegated to AHS, following which the Abu

µ The Disease Prevention and Screening Centers

the disease Prevention and screening Centers (dPsCs) are specialized units offering commu-nicable disease screening and prevention services across abu dhabi. the centers can be found in four areas: abu dhabi, the eastern region (al ain), the western region and the central region of Mussafah.

services offered include:

visa screening •Pre-marital screening and •Counseling Pre-employment screening •occupational health screening •travel health •disease Control Management•

Disease Prevention and Screening Centers

1. Abu Dhabidisease Prevention and •screening Center abu dhabidisease Prevention and •screening Center Mussafah

2. Al Aindisease Prevention and •screening Center al aindisease Prevention and •screening Center sweihan

3. Western Regiondisease Prevention and •screening Center al Marfadisease Prevention and •screening Center Madinat Zayeddisease Prevention and •screening Center delmadisease Prevention and •screening Center siladisease Prevention and •screening Center gheyati

DPSCs have separate sections keeping in mind the comfort of its patients



a unique offering from ahs, Mobile Clinic solutions feature the latest screening and medical care technology to make healthcare more accessible across remote areas of abu dhabi.

LoCations

schools•remote areas•events, sports arenas and festival •celebration venuesnational screening programs•emergencies and disasters•desert camps•Public places•services•

dental check-up and specialist •treatmentgeneral medicine•ophthalmology check-up and •consultationdermatology services•school health preventive services •digital X-ray•screening of blood pressure, heart •rate, hearing, vision, cardiac status, height and weight

µ Mobile Clinic Solutions

Dhabi Educational Council (ADEC) contracted AHS to provide health services to students and to effectively operate and manage the school health program

School locations − : Abu Dhabi island, Al Ain, the Central and Western region Number of schools: 267 schools −Number of students: over 120,000 −students

Comprehensive Preventive Examination

The newly added examination includes preventive screening of blood, hearing, eye, BMI and scoliosis as well as a preventive dental screening.

µ Weqaya Screening

AHS also offers additional services such as Weqaya Screening. Weqaya is Abu Dhabi’s innovative roadmap for tackling chronic disease. In time, the program seeks to gather vital healthcare data of the community in Abu Dhabi.

This is offered at:

Al Maqtaa Healthcare Center•Al Khatim Healthcare Center•Al Shahama Healthcare Center•Al Samha Healthcare Center•Al Faqa Healthcare Center •Al Hayer Healthcare Center•Al Hili Healthcare Center•Al Shueib Healthcare Center•Zakher Healthcare Center•Al Muweiji Healthcare Center•Khalifa-A Healthcare Center•Al Khazna Healthcare Center•Mezyad Healthcare Center •Al Quaa Healthcare Center•Remah Healthcare Center •Sweihan Healthcare Center•Al Yahar Healthcare Center •Al Maqam Healthcare Center•Al Niyadat Healthcare Center•

Al Hili Healthcare Center

Disease Prevention and Screening Center Madinat Zayed

Mafraq Dental Center



Ambulatory Healthcare Services (AHS) has become the first organ-isation across the world to achieve the ‘network accreditation’ from

the Joint Commission International (JCI). The accreditation, which was hitherto

granted to individual healthcare facilities, is now offered to healthcare networks. The first-of-its-kind endorsement was achieved for AHS’ compliance with JCI Ambulatory Standards (April 2010 edition) across 20 of its healthcare centers, five disease preven-tion and screening centers and three mobile clinic solutions.

"This is in keeping with our mission to continually improve customer care to recog-nised international standards in line with our vision to provide world-class healthcare to our customers and communities. We are very proud of this accomplishment and would like to congratulate our employees at AHS whose hard work and dedication to excellence helped achieve this honour," commented Saif Bader Al Qubaisi, MD and Chairman, SEHA, adding that one of their goals is to have all facilities under SEHA's umbrella earn this distinguished seal of accomplishment.

The accreditation process, which was completed over a period of two weeks re-quired 18 months of preparation and focused on the assessment of key service areas ac-cording to JCI standards. In addition to en-tailing personnel training, review of policies and procedures, the process included the development of key teams in each of the network divisions and the AHS headquar-ters. AHS facilities were also assessed through a mock survey implemented by JCI consultants from the US.

Rashid Saif Al Qubaisi, CEO, AHS, said, “AHS has come a long way in ensuring opti-mum ambulatory services in line with glob-al best practices. A historic achievement for both AHS and the UAE, the JCI accreditation reflects the UAE leadership’s vision to pro-vide quality, world-class healthcare to the community in Abu Dhabi. This achievement represents a dramatic turning point and is the most important initiative undertaken by the AHS since becoming a part of the Abu Dhabi Company for Health Services (SEHA) almost four years ago.”

Al Qubaisi added that Abu Dhabi is wit-nessing significant shifts in various eco-nomic and social sectors, guided by the vi-sion of the President, His Highness Shaikh Khalifa bin Zayed Al Nahyan and General Shaikh Mohammed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Su-preme Commander of the UAE Armed Forc-es. The strategy has helped make Abu Dhabi the focus of major international institutions and global media.

The international arm of the independent, non-profit organisation, The Joint Commis-

sion (TJC), JCI was established in 1994 to assist international healthcare organisations, public health agencies, ministries and others to improve the quality and safety of patient care in more than 80 countries. JCI has been accrediting health care organisations since 1999, and has certified approximately 450 public and private healthcare organizations in 50 countries.

In June 2011, JCI received a four-year ac-creditation by the International Society for Quality in Health Care (ISQua). Accreditation by ISQua provides assurance that the stan-dards, training and processes used by JCI to survey the performance of healthcare or-ganisations meet the highest international benchmarks for accreditation entities.

AHS is a unique outpatient care concept from SEHA that aims to offer easy access to primary and specialist patient care, includ-ing comprehensive laboratory and modern diagnostic facilities. AHS is responsible for operating school health services, disease prevention and screening Centers, mobile clinic solutions and ambulatory care centers across Abu Dhabi.

seal of accomplishmentambulatory healthcare services are making medical care accessible and affordable to all

AHS aims to offer easy access to primary and specialist patient care


The Ambulatory Healthcare Services (AHS) offers world-class medical care through its Ambulatory Care Clinics (ACC) across Abu Dhabi. Of-Clinics (ACC) across Abu Dhabi. Of-Clinics (ACC) across Abu Dhabi. Of

fering affordable, accessible, and convenient services, the ambulatory care clinics were established to create a standardised health-care system that will address the require-ments of the community.

Ambulatory Healthcare Services is a re-sponsible and innovative organisation fo-cused on patient satisfaction and commu-nity needs. Through ACC, AHS demonstrates its commitment to providing the best pos-sible service to patients.

AHS is dedicated to meeting the needs of its customers. Towards this end, AHS has adopted a customer care policy that allows for open communication and continuous

assessments of customer satisfaction. The invaluable feedback is utilised by the AHS management in formulating strategies to achieve the organisation’s mission of service delivery to the community.

SMILE Programme:SMILE is AHS’ customer care policy, which stands for:• S: Smile all the time• M:Makemy customers feel welcome• I: Introducemyself and our services• L: Let my customers know our process• E: End with a smile and thankmy customers

The SMILE programme, which will be implemented in all clinics, aims to:

Care with a smile

Vision: “Caring with Passion … serving with Pride”

Mission: “Leaders of unique and dynamic ambulatory healthcare services committed to healthier and better lives for our community in abu dhabi.”

Distinguish AHS for its culture of serv-•ing with a smileMeet and exceed customer satisfac-•tion and deliver excellent patient care

Patient Satisfaction SurveyAHS looks upon the Patient Satisfaction Survey as a vital indicator to develop the clinics’ performance through evaluating the efficiency and effectiveness of the Ambulatory Care Clinics and AHS as a whole, as perceived by the patients. The exercise allows the identification of performance gaps that need to be addressed for ensuring the highest level of patient care and satisfaction.

Throughout 2010-2012 AHS’ patient ex-perience department successfully inter-viewed 94,747 patients (29,509 patients in 2012) from 21 different clinics using the pa-tient satisfaction questionnaire. The figure below shows patients satisfaction in 2012 per quarter:

Congratulations to Ambulatory Healthcare Services on their JCI Certification.

Head Office: Mazyed Mall, Tower 3, 5th Floor, Office no. 501, Mohammed Bin Zayed City, Mussafah, Abu Dhabi, UAE.P.O. Box: 26398 Phone no: 02 5517674 Fax no: 02 5517409

AL JABER COIN SECURITY COMPANY LLC- has recognized reputation with the best possible level of security Guarding services , our experience and capabilities provide security services to a wide range of clients, throughout the Middle East and Africa. Scope of services:

Risk Assessment & Risk ReductionOn – site TrainingEmergency Policies and Procedures Specific & customized Site Instructions Specific Job description Reporting & Investigations

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Hours PatrollingVehicle Patrolling First AidersSite Security ManagersSecurity Systems Operating Recommending security Systems Car Park ControlBouncers Sites Survey Time keepersTechnical Security solutions

AL JABER COIN SECURITY LICENSES

Airports Security

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Hotels security

Events security

Hospitals Security

General Security

Critical Infrastructure Security

ADDRESS & CONTACT DETAILS: ABU DHABI P.O Box 26398 Mazyad Mall. Tower (3) Level (5),& (8)

Sheikh Mohammad Bin Zayed City

Abu Dhabi, United Arab Emirates Tel: +971 2 5517767 Tel: +971 2 5517674

Fax: +971 2 5517670

AL AIN & WESTERN REGION: 3/F, Flat 3, Ould Al Touba St. Earth Roundabout, Ahlan Trade Bldg. Al Ain, United Arab Emirates Tel.: +971 3 766 5060 Fax : +971 3 766 5061 DUBAI & NOE: P.O. Box 82825 Tel.: +971 04 2949605 Fax : +971 04 2954451

EMAIL: [email protected]


With more than 36 years of ex-perience in the industry, Emi-tac Healthcare Solutions (EHS) has deployed several Clinical

and IT Solutions in a number of leading gov-ernment, semi government, military and private hospitals in the MENA region. Through its extensive market knowledge, and well-established partnerships with lead-ing healthcare and technology providers, the company is able to offer reliable and cost ef-fective solutions to customers and achieve sustainable results.

In the arena of Ambulatory Health Ser-vices (AHS) EHS specialises in addressing the needs of the segment through the strong capabilities of its Turnkey Project Manage-ment. The superior technical knowledge and skill in medical equipment planning, design-ing, procurement, installation and mainte-nance, helps us deliver end-to-end solutions in exam rooms , X- Ray rooms, ENT Clinics, ophthalmology clinics, dental clinics, vital sign rooms, OB Gyn exam rooms, laborato-ries, pharmacies, clean utility areas and mo-bile clinics.

With an already sound install base in the UAE, EHS plans to replicate its success in the Kingdom of Saudi Arabia as Etqan Medical Healthcare Solutions and offer high quality services and expertise in four key areas; com-prehensive turnkey management, cust-omised clinical and healthcare solutions, medical equipment planning and procure-ment and annual maintenance contracts.

Clinical and it solutionsehs is able to offer reliable and cost effective solutions to customers and achieve sustainable results

EMITAC HEALTHCARE SOLuTIOnS

Raghavan

ADI’s vision is to be a respected and admired healthcare partner in enhancing the quality and infrastructure of healthcare services in our community.

Our mission is to provide comprehensive, high, quality, world class medical equipment and technology solutions that will improve patient care while maximizing value and improving business outcomes for our customers in the region.

Abu Dhabi (Headquarter) Abu Dhabi (Warehouse) Dubai (Branch)Tel: 02 5555 067 Tel: 02 5554 825 Tel: 04 2954854Fax: 02 5527 447 Fax: 02 5554 826 Fax: 04 2954856

www.adi.aem

Your Healthcare Partner

Medical Division Pharmaceutical Division Information Technology Division Healthcare Education Division Turnkey Solutions Division

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In line with its commitment to provide quality healthcare for the community of Abu Dhabi, Ambulatory Healthcare Services (AHS) celebrated the closing

of the second Healthcare Quality Week un-der the slogan — The Face of Quality.

The week-long activity, which took place in November 2012 recognised and demon-strated AHS’ continuous commitment to quality improvement and safety. The event witnessed enthusiastic engagement from staff across the whole network of AHS in-cluding Ambulatory Care Centers, Disease Prevention and Screening Centers, and School Health Services.

The event aimed to increase awareness about quality, foster coordination and col-laboration, and strengthen AHS’ founda-tion for future quality and safety initiatives as well as accreditation projects.

Rashid Saif Al Qubaisi, AHS Chief Execu-tive Officer, commented: “The Healthcare Quality Week celebration fosters creativity, teamwork, responsibility, and collaboration

among AHS staff. These are important as-pects of organisational success and staff empowerment. This celebration demon-strates the management’s commitment to quality and safety and is also a manifesta-tion of our efforts to create a safety culture for our patients, customers, visitors and staff.”

The Healthcare Quality Week included a variety of activities and competitions, which aimed at fostering a friendly com-petitive environment and presenting an opportunity to discover staff creativity, ingenuity and critical thinking skills.

Commenting on the event, Dr Azhar Ali, Director of Quality at AHS, added, “This event was designed to support AHS’ mis-sion towards providing quality healthcare. This included competitions for quality im-provement projects, quality booth, poetry (English and Arabic), and photography, all centred on this year’s theme, The Face of Quality.”

The week-long event culminated in the closing ceremony that witnessed the par-ticipation of AHS staff and was attended by distinguished speakers in the field of excellence. As part of the event, Yasir Al Naqbi, Manager of the Abu Dhabi Award for Excellence in Government Perfor-mance, presented Abu Dhabi’s Journey to Excellence.

the face of qualityambulatory healthcare services celebrates the second healthcare Quality week

CoMPanies can now visit the disease Prevention and screening Center (dPsC) in abu dhabi or Mus-safah to register and receive the ahs smart Pay card. the card is avail-able in two categories — silver and platinum; the platinum card contains information about the individual cardholder and is dedicated to big companies employing a large num-ber of employees.

the official launch follows a pilot wherein selected companies employ-ing a large number of employees started testing Phase 1 services.

signaling a new era of services provided by ahs, the main aim of the newly launched services is to facilitate the process of applying and

registering for the visa screening ser-vices provided in the centers. once fully launched, dPsC smart services will provide a variety of options for visa screening pre-registration, including pre-registration through self-service kiosks and online pre-registration.

it will also enable payment using the ahs smart Pay card, which can be topped up using self-service ki-osks, at the dPsC counters, or online. this is set to ease the process for cor-porations and helps avoid the need to carry large amounts of cash when visiting the centers. Built on the latest platinum generation of automated payment systems, the smart Pay system is considered one of the latest and state-of-the-art systems.

ahs plans to place 20 self-service kiosks across all disease Prevention and screening Centers in abu dhabi. the services will be launched in all other centers early this year.

register for smart services

Children take part in competitions organised during the Quality Week; Mobile Van promoting good health during the week

The Healthcare Quality Week included a variety of activities and competitions aimed to foster a friendly competition environment


Established in 1963 in Kuwait, Tan-zifco is a strong regional player in the soft services industry serving valuable customers such as Ambu-

latory Healthcare Services (AHS) – SEHA. Tanzifco started the contract for cleaning services with SEHA in May 2012.

“We highly value our association with SEHA and based on our 50 years of experi-ence, we understand the service require-ments of the healthcare sector. It was a mo-ment of pride for us as well when

Ambulatory Healthcare Services met the JCI inspection criteria effectively. In fact, AHS is the first organisation in the world to achieve the JCI network accreditation. We congratulate them once again and renew our commitment to serving our clients with ex-cellence,” said Mustapha Alayan, Chairman, Tanzifco.

The JCI Inspection was conducted in the third week of May 2012. It was a challenge for Tanzifco to prepare in three weeks the mobilisation of manpower and resources as well as pass the JCI Inspection. The team-work between AHS and Tanzifco helped meet the standards and achieve the JCI ac-creditation successfully.

The Tanzifco Group specialises in provid-ing proficient soft services to airports, hos-pitals, ministries and a cross-section of cli-ents across the Gulf with its BICSc certified Tanzifco Cleaning Academy.

Joining handsambulatory healthcare services and tanzifco emirates team up to serve the community

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Ambulatory Healthcare Services (AHS) has formed a strategic alli-ance with the British Medical Journal (BMJ) to organize a one-

day conference addressing specific issues relating to Musculoskeletal Disorders (MSDs).

In a conference held last year in Novem-ber, Rashid Saif Al Qubaisi, Chief Executive Officer, AHS, said: “It gives us great plea-sure to organize the second international conference sponsored by AHS on muscu-loskeletal medicine in collaboration with BMJ. This conference gave clinicians an update on the management of key muscu-loskeletal conditions in primary care and the latest evidence in musculoskeletal medicine.”

Dr Omar Al Jabri, Chief Medical Officer, AHS, commented: "Musculoskeletal issues are very common but least covered during our professional development. High qual-ity training and professional development for all our staff, is a key strategic aim of the AHS. Partnering with a renowned medical organization such as the BMJ, will help the AHS achieve its objectives."

Dr Latifa Al Ketbi, Head of CPD Commit-tee at AHS, added: “Expert speakers led symptom and case-based sessions, which aimed to increase doctors’ awareness of red flags, conditions that are easy to miss and can lead to possible complications.” Speak-ers provided plenty of practical tips, includ-

ing live demonstrations of examination techniques, and advice on referral and how to make it work within their multidisci-plinary team and interact and learn best practice from the leading experts.

Dr Elspeth Wise, who was recently awarded an MD for research focused on GP registrars' musculoskeletal education, chaired the event and addressed the issue of shoulder pain.

Prof Martin Underwood, head of the divi-sion of health services at Warwick Medical School, presented a session about back and neck pain featuring 'what not to miss'.

Dr Richard Smith, a consultant in rheu-matology and musculoskeletal medicine at Salisbury Hospital and a tutor at the British Institute of Musculoskeletal Medicine, dis-cussed the management of patients with hip and knee pain.

The course offers a wide range of topics including elbow and hand complaints, fo-cusing on arthritis, pain in the hip, knee, multiple joints, back, and shoulder, as well as sports injuries and learning bites on gout, osteoporosis and joint injections and the most common problems encountered in everyday clinical practice.

Dr Christine Bowen, BMJ Masterclass, remarked, "The key messages that were communicated at the masterclass were how to clinically examine, diagnose and treat, exercise tips and lifestyle changes. Also how to prevent or minimize the debilitating effects of MSD, highlighting the fact that preventative measures are cost-effective and the benefits of recognizing typical symptoms early."

The conference attracted more than 300 delegates from the UAE and the region. The target audience included clinicians at all levels, including those with an interest in musculoskeletal medicine.

Bringing home the best ahs brings world renowned one-day BMJ Masterclass conference to the Uae, first time outside the UK

rashid saif al Qubaisi, Ceo, ambulatory healthcare services, officially opened the newly relocated disease Prevention and screening Center in ghayathi on november 26 last year.

the center has moved from ghayathi hospital to a new dedicated facility in the al dhafra Club in ghayathi.

Commenting on the event, rashid saif al Qubaisi said: “the relocation of the dPsC to a dedicated facility in ghayathi is a step towards achieving our goal of providing the Uae nationals and residents in abu dhabi with an easy access to the highest quality ambulatory healthcare services and facilitating customer access to our services.”

Mohamed hassan al Zaabi, Chief Facilities officer, added: “the new location offers improved facilities designed with the customer’s comfort and privacy in mind. Particularly catering to female customers, the center features a dedicated women’s waiting area, which was not available in the old location, to ensure their utmost comfort and satisfaction. in addition, the current facility provides all services in one location, thus saving customers the need to travel between buildings.”

the new facility features three doctor consultation rooms — two male and one female; three blood collection rooms — two male and one female; one room each for male and female vaccination and x-ray facilities using advanced picture archiving and communication service (PaCs) for quality and efficient radiology reporting.

the center continues to provide visa screening, pre-employment screening, travel health, and disease control management services.

Bigger and betterahs opens new disease Prevention and screening Center in ghayathi



Ambulatory Healthcare Services (AHS) hosted the 'Hot Topics' GP Update Course for the first time in the Middle East in November

last year to facilitate busy working general practitioners (GPs) to discuss common challenges, issues and opportunities across general practice.

Rashid Saif Al Qubaisi, AHS Chief Execu-tive Officer, commented: “We, at AHS, are delighted to be the first in the Middle East to host this highly acclaimed conference. The course reflects our continuous efforts towards improving quality, safety practices, effectiveness and efficiency of GPs by pro-viding them an opportunity to stay up to date with the latest developments.”

Participants were offered an overview of the recent developments in international literature relevant to family physicians, and discussed therapeutic controversies, impli-cations for clinical practice and ideas to encourage changes in practice and improve the level of GP education and support in their particular area.

The course offered GPs insights on a wide range of topics including cardiovascular

medicine, diabetes, chronic kidney disease, mental health, women’s health, paediat-rics, men’s health, gastroenterology, chest medicine, musculoskeletal medicine, GP infectious disease and the most common problems encountered in everyday clinical practice.

Lectures were given by eminent interna-tional speaker and expert, Dr Simon Curtis, Medical Director NB Medical Education. A member of the Royal College of Physicians and Royal College of General Practitioners, he is a tutor in Primary Care at Oxford Uni-versity, UK.

The one-day course on the current ‘Hot Topics’ in general practice is being run by NB Medical Education for 14 years at mul-tiple venues around the UK and Ireland.

The course aims to update, refresh and help GPs and family physicians create a platform from which they can build their learning portfolio for revalidation. The course is prepared and presented by fellow GPs and gives a digest of the recent litera-ture based on what GPs need to know in the reality of daily general practice.

Dr Omar Al Jaberi, Chief Medical Officer at AHS, added: “We are committed to help-ing our primary care physicians to practice evidence-based medicine in an easy and time efficient way to retain and apply. Such an event provides GPs with a rare opportu-nity to explore cutting edge advances in general practice, bringing together experts to share ideas and experiences.”

The conference attracted more than 400 delegates from the UAE and the region.

enriching knowledge basethe first Middle east 'hot topics' gP update course attracted medical professionals from all over the region

FACT SHEET

EMPLOyEESour team represents 33 nationalities, •providing a multi-cultural experience with excellent growth opportunities

FACILITIES AnD SubSIDIARIESambulatory Care Centers and Clinics•disease Prevention and screening •Centers (dPsCs)school health services (shs) •Mobile Clinic solutions•

SERVICES OFFEREDFamily Medicine services•dental healthcare services•Maternal and Child healthcare •servicesUrgent Care•occupational health and screening •servicesnutrition and Medical education •servicesPharmaceutical services•Comprehensive Laboratory test•X-ray and Ultrasound services and •osteoporosis screeningBreast examination and Mammogra-•phy serviceselectrocardiogram (eCg) •treadmill stress test •ophthalmology•Paediatrics•Pregnancy and gynaecology •dermatology and Laser•Minor surgical Procedures•

AMbuLATORy CARE CEnTERS AnD CLInICS

a total of 32 care centers and clinics in •abu dhabi and al ain

DISEASE PREVEnTIOn & SCREEnIng CEnTERS

nine centers: two in abu dhabi, two in •al ain and five in the western region

MObILE CLInIC SOLuTIOnSthree units•Locations – schools, remote areas, •events, national screening programs, emergencies and disasters, desert camps, public places

SCHOOL HEALTH SERVICESschool locations: abu dhabi island, •al ain, the central and the western regionnumber of schools: 267 •number of students: over 120,000•

WEQAyA SCREEnIng CEnTERS

a total of 19 centers spread across •abu dhabi

The one-day course on ‘Hot Topics’ is being run for 14 years

The course offers insights on a wide range of topics including diabetes

ambulatory health services

Documents

treatment services

smart services

personalized care

contents care

continuum of care

quality medical care

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