Lead ing t he Way to a C lean Ene rgy Fu tu re

NJG20i

• New Jersey and federal energy assistance programs are implemented through state-designated Community Action Partnership (CAP) agencies. Visit njng.com/energyassistance for links to these programs and to start your online application for NJNG’s Gift of Warmth program, which provides eligible customers with a one-time grant of up to $500, like the one Emily used to pay her natural gas bill.

• Income eligibility and terms and conditions for each program vary, and you might even qualify for more than one program!

• Save the enclosed insert for information about energy assistance!

“I still can’t get over how simple and fast this was. I am so impressed and grateful for the assistance. Thank you for easing some of the burden I am carrying during this crazy time!!! - Emily, Asbury Park

Always Safe. Always Reliable.

During the evolving coronavirus crisis, we continue to focus on providing the safe, reliable service you expect and deserve. We’re proud our team is always prepared to respond to challenging situations with comprehensive plans and procedures to ensure our operations and service continue uninterrupted. You are always our top priority.

Partner in Safety Contest

Hey, Parents! How about a fun activity for the kids where they can even win prizes? Simply have your child or student create a poster about digging safely, and include the language “811 Call Before You Dig.” Scan or take a photo and submit to safeywareness@njng.com by September 1. Information on contest prizes and official rules can be found at njng.com/safety. We can’t wait to see the safety messages kids come up with!

Many customers are experiencing financial hardship for the first time due to unexpected job loss or other loss of income. We want you to know our team is here to help connect you with vital energy assistance programs that may assist you to help pay your energy bills.

These are difficult times, and NJNG wants you to know we’re here for you.

Connect with us today. We’re here for you.

PARTNERSNEW JERSEY NATURAL GAS

NO PURCHASE NECESSARY. Ends 9/1/20. Open to legal residents of N.J. who are 18+ and whose child is an elementary or middle school student in N.J. Void outside of N.J.

energy assistance

For Your Home and BusinessJuly 2020

How To Reach Us Report a natural gas leak: 800-GAS-LEAK (800-427-5325) | Call before you dig: 811 or 800-272-1000

E-mail us: customerservice@njng.com | Call us: Toll-free: 800-221-0051 | People with hearing and speech impairments (TTY/TDD): 800-223-0024 Visit our Web site: www.njng.com | Write us: New Jersey Natural Gas, 1415 Wyckoff Road, P.O. Box 1464, Wall, NJ 07719

We’re proud to promote our nonprofit partners at the NJNG Asbury Park

Boardwalk Studio! Listen to 94.3 The Point each Friday morning until Labor Day to hear “Lou and Liz

in the Morning” — plus our own Tom Hayes — broadcast from

our mobile studio.

Understanding Your Natural Gas Bill

The price of your natural gas service is reflected in the Bill Calculation section of your NJNG bill.

BGS (Basic Gas Supply) – The BGS portion of your bill covers the cost of your natural gas usage if you do not use a third-party supplier. NJNG makes no profit on the sale of natural gas itself, as mandated by law. The price we pay for natural gas is the price you pay.

The BGS price represents the "price to compare" to third-party supplier offers. If you purchase your natural gas from a third-party supplier, charges appear as GAS on your NJNG bill.

DEL (Delivery) – This charge is for the actual delivery of natural gas to your home or business and maintenance of the distribution system. It also includes other costs, including charges for programs related to environmental and energy-efficiency initiatives.

We post any monthly changes to natural gas prices per therm in the Regulatory Info section of njng.com.

We’ve created a quick, easy-to-understand video that explains all of this in the Billing and Payment Options section of My Account on njng.com. Or, simply visit our YouTube channel for all of our customer videos!

147.49 therms x .3753 BGS = 55.35147.49 therms x .6712 DEL = 99.00Residential Customer Charge = 10.00

THIS SERVICE PERIOD GAS CHARGE $164.35Lakewood Student Awarded ScholarshipCongratulations to Martha Santiago from Lakewood High School, the 2020 recipient of our Project Venture $2,000 scholarship. Martha was a previous participant in NJNG’s year-long mentoring program with Asbury Park and Lakewood eighth graders, which is now in its 31st year. Martha is headed to The College of New Jersey and we wish her continued success!

Winners, Winners, Everywhere! Check out the funny, winning entries local middleschoolers sent us for our Picture This, Caption That! contest. You can catch their creative ideas with real-life calls to action to conserve energy, at njng.com/community and on our Facebook page.

Thinking of Changing Energy Suppliers? Know the Facts. As a reminder, New Jersey law provides customers the opportunity to select a third-party energy provider. If you’re considering this, there are some things you should keep in mind. Please read the enclosed insert or visit the third-party supplier tab in the Energy Choice section of My Home at njng.com.