Allianz Insurance plc

InternationalPropertyOwners SelectPolicy Overview

Covers AvailableProperty Damage and Loss of Rent 2Property Owners Liability 7Employers Liability 8Directors and Officers Liability 8Commercial Legal Expenses 10Engineering 11

Additional InformationNotifying a Claim 12Commercial Legal Expenses Claims 12Law Applicable & Policy Language 13Currency 13Display and Retention of EmployersLiability Certificates 13Financial Services Compensation Scheme 14Complaints Procedure 14

Contents

Thank you for choosing AllianzInsurance plc. We are one of thelargest general insurers in the UKand part of the Allianz Group, one of the world’s foremost financialservices providers.

With Allianz Insurance plc, you can be confident thatyou’re insured by a company which is relentless in itscommitment to protecting and serving you. You can trustus to insure your business, as we’ve been providingleading insurance solutions in the UK for over 100 years.

We work in partnership with your insurance adviser toensure you receive the highest levels of product andservice excellence. Our technical experts understand howbest to protect you against the risks your business faces.

If you need to make a claim you will be in safe hands. Ourprofessionally trained staff aim to treat you, as you wouldexpect, both promptly and fairly. By listening to you, andunderstanding your needs we will provide you with themost appropriate solutions to get your business tradingagain as quickly as possible.

Should you need further details or have any questionsyour insurance adviser will be delighted to help.

International Property Owners Select Policy Overview

ImportantThis document providesa summary of the mainpolicy benefits, termsand conditions only. Forfull details, please referto the policy document,a copy of which isavailable on request.

Your insurance adviseror local Allianz officewill be pleased toexplain the policy coverin more detail.

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Introduction

To meet the increasing demand of property owners who are domiciled in the UK, but also own properties in other countries, we have established an AllianzInternational Commercial Network – the features of thisare:-

• Allianz has local operations in more than 70 counties,and also works with carefully selected network partnersin over 90 additional countries

• Admitted policy documents can be locally issued inmore than 160 countries

• Allianz is a single insurance group with in depthknowledge and local expertise with staff dedicated toyour clients’ service needs

• Access to the network can be arranged via UK baseddedicated Underwriters

• A local broker can be recommended by Allianz incountries where there’s a local insurer requirement tohave one

Why Allianz Insurance plc?• Insurance rules and regulations vary from country to

country and Allianz has in-depth knowledge of localinsurance requirements.

• Our International Commercial Network offering isdesigned to help you get the compliant insurancesolutions your client may need – wherever they operate

• An Allianz admitted local policy will help avoid the riskof a policy being declared non-compliant and void bylocal authorities, resulting in disputed claims or finesand penalties.

International Network ProductsFor countries outside of the United Kingdom; Allianz UKcan facilitate the issue of stand alone local policies. Covercan be issued for:-

• Property

• Casualty

• Workers Compensation

• Engineering

In the United Kingdom pan-European cover can beprovided under our International Property Owners Select.Cover can be further extended, where appropriate, toincorporate extensions to cover such as:-

• Difference in Conditions/Difference in Limits

• Difference in Limits

• Tenants & Neighbours Liability

• Increased tax Liability

• Underinsurance Shortfall

• Excess & Residual Employers Liability

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Covers Available

Property Damage and Loss of RentThere is a choice of cover for your buildings, contents orrent – All Risks or Specified Events

All Risks includes:• Fire, Lightning, Explosion

• Aircraft

• Riot and Civil Commotion or Malicious Persons

• Earthquake

• Subterranean Fire

• Storm or Flood

• Escape of Water from any tank, apparatus or pipe

• Escape of oil from any fixed heating installation

• Sprinkler Leakage

• Impact by any road vehicle or animal

• Theft

• Accidental Damage

• Subsidence

Specified Events – you can select the specific cover yourequire from all of the above. Cover availability will dependon the territory.

Territorial LimitsCover will be restricted to Defined Territories as specified inthe policy documentation.

Property DamageExtensions automatically included:• Day One Reinstatement

An automatic increase of 30% will be added to theDeclared Value to allow for inflation during the periodof insurance. The Declared Value is the cost ofrebuilding or replacing the property on the first day ofthe period of insurance.

• Automatic ReinstatementSums insured will not be reduced by the amount of anyclaim unless we advise you otherwise. This extensionwill be subject to payment of an additional premium inthe event of a claim, and we may require you toimplement risk reduction measures.

• European Union & Public Authorities (and UndamagedPortions)Cover includes the cost of complying with EuropeanUnion & Public Authorities requirements. Including thecosts relating to undamaged portions of the buildingssubject to a 15% limit.

• Removal of DebrisCover includes the necessary and reasonable costs ofremoving debris following a loss, including the cost ofcleaning, clearing or repairing of drains, sewers gutters.

• Professional FeesCover includes the cost of architect’s, surveyor’s,managing agent’s, legal and consulting engineer’sprofessional fees incurred following a loss.

• Index LinkingThe sum insured in respect of property within the UKwill be adjusted to take into account inflation, and willbe automatically increased at each renewal date.

• Capital AdditionsAlterations, additions and improvements to existingpremises within the EU up to £5M for premisesoccupied as offices, retail or for residential purposes,£2M for all other premises.

• Newly Acquired BuildingsNewly acquired properties within the EU up to £5M forpremises occupied as offices, retail or for residentialpurposes, £1M for unoccupied premises and £2M for allother premises.

• Inadvertent Omission to insureProvides cover for properties within the EU which havebeen inadvertently left uninsured up to £5M forpremises occupied as offices, retail or for residentialpurposes, £1M for unoccupied premises and £2M for allother premises.

• Theft Damage to BuildingsCover for damage to occupied buildings within the EU bytheft. An excess, normally £500, will apply to this cover.

• Leased and Rented PremisesWhere a tenant or lessee or other occupier is obligated tomaintain insurance on a building by virtue of thewording of a lease and inadvertently fails to do so, thisextension indemnifies the property owner for suchproperty within the EU. Cover is provided up to a limit of£2M for premises occupied as offices, retail or forresidential purposes, up to £500,000 for unoccupiedpremises or those undergoing or awaiting refurbishmentor redevelopment, and up to £1M for all other premises.

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• Value Added TaxCover extends to include for Value Added Tax (VAT)liability for rebuilding costs where VAT has not beenincluded in the sum insured and which you cannotrecover. You must ensure that, all reasonableprecautions have been taken to insure adequately forVAT. The extension also amends the basis of settlementso that the provisions of any underinsurance conditionswill not apply solely due to a failure to include VAT inthe sums insured.

• Privity of ContractLessees who sell buildings within the UK are stillobligated to ensure that they are insured by applicationof the law of privity arising under the Landlord andTenant (Covenant) Act 1995. Cover extends to includelegal liability to insure, repair or reinstate damage tothe buildings or premises where such properties are leftuninsured by their new owners, up to a limit of £2M inrespect of any one premises.

• Residential Property – Rent and AlternativeAccommodation The cost of providing alternative accommodation forresidential portions of the premises, and 24 months lossof rent. Cover is provided up to 20% of the sum insuredof the premises or portion of premises damaged.

• Removal of debris – TenantsCover extends to include irrecoverable costs inremoving debris of tenant’s contents following damageup to an amount of £5,000.

• Locks and KeysThe cost of replacing locks or keys following theft up toan amount of £5,000.

• Landscaped groundsDamage to landscaped grounds as a consequence ofdamage to the property insured.

• Metered SuppliesLoss of water, gas, electricity or other supply charges upto an amount of £50,000.

• Unauthorised use of SuppliesThe unauthorised use of electricity, gas, water or othermetered supplies is covered up to an amount of£50,000.

• Trace and AccessCosts incurred in tracing the source of damage to waterpipes and underground services belonging to theproperty up to an amount of £50,000.

• Tree felling and loppingThe cost of felling or lopping trees which are animmediate threat to life or damage to the property upto an amount of £10,000.

• Removal of wasps and bees nestsCost of removing wasp nests or bees nests up to anamount of £500.

• Contractors InterestWe agree to note the interest of any contractor or subcontractor subject to any contracts valued at £250,000or above being advised to us prior to thecommencement of work.

• Contract WorksCover for Buildings and Contents of any permanent ortemporary works undertaken as part of a Contractwhich you are responsible under the terms of theContact up to an amount of £250,000 any one Contract.

• Loss Minimisation and Prevention ExpenditureCover for costs and expenses incurred with our consentin preventing or reducing imminent damage whichwould have been insured, or reducing mitigating orotherwise alleviating damage during and after it hasoccurred. Cover is provided up to an amount of £5,000and is subject to an excess of 10% of the sum insured or£350 whichever is the greater.

• Contracting Purchaser’s InterestCover for buildings in the period between exchange ofcontract and completion.

• Fire Extinguishers and SprinklersCost of refilling, recharging or resetting risk protectionequipment up to £50,000.

• Sprinkler Installations Upgrading CostsCovers the increased costs of reinstating sprinklersystems within the UK to the latest regulations ifrequired by us, up to 20% of the sum insured of thepremises damaged.

• Further Investigation ExpensesCosts incurred with our consent when checking forfurther damage where there is a possibility of damagethat is not immediately apparent. Cover is provided upto an amount of £5,000 in respect of any one claim.

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Covers Available continued

• Continuing Interest and Hire ChargesExtends cover following damage to include interest orcontinuing hire charges where the Insured are liableunder contract and these are not recoverable under theterms of a lease or similar agreement. Cover is subjectto a limit of £10,000 any one claim and in total in anyone period of insurance.

• Gardening EquipmentCover extends to include damage to Landlord’sgardening equipment at the premises, up to a limit of£10,000 any one claim.

• Fly Tipping Cover extends to include costs necessarily andreasonably incurred in clearing and removing anyproperty illegally deposited in, on or around thepremises. Cover is subject to a limit of £10,000 any oneclaim and £25,000 in total any one period of insurancefor all claims. An excess of £500 applies unless a higheramount is shown in the schedule.

• Exhibitions and Models Cover extends to include exhibition or display modelsand similar promotional equipment whilst being usedor stored within any premises insured which havesuffered damage. A limit of £25,000 applies to any oneclaim and in total in the period of insurance.

• Damage following TheftShould buildings not be insured under this Section, wewill pay the costs which you are responsible for torepair damage caused as a result of theft or attemptedtheft.

InformationExcessAn excess (the first part of your claim) will apply – pleaserefer to your policy documents for details.

Loss of RentDeclaration Linked Cover OptionYou have the option to select this alternative basis ofsettlement. You will be required to provide an estimatedsum insured at the inception of cover, and declarations ofthe actual rent received annually. Provided thatdeclarations are received as required, the Underinsurancecondition will not apply.

Territorial LimitsCover and Extensions to Cover will be restricted to DefinedTerritories as specified in the policy documentation.

Extensions automatically included:• Rent Reviews

Increases in rental income following a rent review isprovided, subject to a maximum of 200% of the totalsum insured for rent.

• Capital AdditionsAlterations, additions and improvements to existingpremises within the EU up to £3M for premisesoccupied as offices, retail or for residential purposes,£1M for all other premises, other than for unoccupiedpremises where a limit of £250,000 applies.

• Newly Acquired BuildingsNewly acquired buildings within the EU up to £3M forpremises occupied as offices, retail or for residentialpurposes, £250,000 for unoccupied premises and £1Mfor all other premises.

• Inadvertent Omission to insureProvides cover for where properties within the EU whichhave been inadvertently left uninsured up to £3M forpremises occupied as offices, retail or for residentialpurposes, £250,000 for unoccupied premises and £1Mfor all other premises.

• Automatic ReinstatementSums insured will not be reduced by the amount of anyclaim unless we advise you otherwise. Cover is subjectto payment of an additional premium in the event of aclaim, and we may require you to implement riskreduction measures.

• Professional Accountant’s & Legal FeesCover includes accountant’s fees incurred by you inproducing information specifically required by us in theevent of a claim. Cover also includes the reasonablecharges payable by you with our consent to yourlawyers for determining your contractual rights underany rent cessor clause or insurance break clausecontained in the lease.

• Re-letting costsWhere you lose an existing or prospective tenantfollowing insured damage, cover extends to include theadditional costs of re-letting the premises.

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• Relocation of TenantsExtends cover where a tenant is relocated to emptypremises so that any resultant claim for rent will not bereduced provided that the buildings are insured underthe Property Damage Section of the policy.

• Service Charges and Other ChargesCover extends to include service charges and otherincome for the use of the services provided and for carparking facilities, and insurance premiums where thereis a cessor clause in the lease which enables the lesseeto cease paying premiums in the event of damage.

• Buildings Awaiting SaleExtends the basis of settlement where you havecontracted to sell your interest in the premises oraccepted an offer to purchase your interest in thepremises and the sale is cancelled or delayed inconsequence of damage. You may opt for the amountpayable by us to be in respect of loss of rent or loss ofinterest incurred on capital borrowed or investmentinterest lost to you on any balance of the sale proceedsplus additional expenditure incurred to avoid orminimise the loss payable and the additional legal feesand other expenditure incurred. Cover is subject to ourliability being limited in any one period of insurance to10% of the rent sum insured or £100,000 whichever isthe lower, unless we have agreed otherwise.

• Loss of Investment Income on Late Payment of RentIf our payment to you is made later than the date uponwhich you would normally have expected to receiverent from a lessee. In these circumstances we will pay afurther sum representing the investment interest lost.

• Rent Free PeriodStandard cover extends to reflect the existence of a rentfree period agreement. At your option the indemnityperiod may be increased to reflect the unexpired rentfree period, provided that you have made allowance forthe actual future rent in the sums insured.

• Denial of AccessLoss of income due to damage to a nearby propertywhich prevents tenants gaining access to the premises.

• Denial of Access Non DamageCover extends to include access to the premises or anyproperty or rights of way in the immediate vicinity ofthe premises being hindered or prevented as a result ofthe actions or advice of the Government, a LocalAuthority or other statutory body due to an emergencyarising which is likely to endanger life or property.Cover is subject to a number of exclusions andconditions – please refer to the policy wording fordetails. A limit of £50,000 applies and cover does notapply for the first four hours of interference with theuse of the premises. The Maximum Indemnity Periodfor this cover is 3 months.

• Supply UndertakingsCover extends to include damage to the land basedlocations which supply the premises with electricity,gas, water or telecommunications services. Damage tocables, pipes or pylons to the terminal connecting pointat the premises is also included, but this element ofcover will exclude damage to any overheadtransmission or distributing lines or their supportingstructures located over one mile from the premises.

• Failure of SupplyCover extends to include interruption of or interferenceresulting from the accidental failure of supply ofelectricity, gas, water, and telecommunications services.Cover is subject to a number of exclusions andconditions – please refer to the policy wording fordetails. Cover will exclude damage to any overheadtransmission or distributing lines or their supportingstructures located over one mile from the premises.Cover also does not apply for the first 4 hours ofinterference, increased to 12 hours fortelecommunications services, which is also limited to aMaximum Indemnity Period of 3 months. A limit of £1Mor 10% of the sum insured whichever is the less applies.

• Loss of Attraction - Leased premisesCover extends to include damage to buildings or otherproperty at any location in the immediate vicinity of thepremises which results in a fall in the number ofcustomers visiting the area and which in turn leads tothe lessee’s business being affected and the rentreceivable by you reduced. Cover excludes obstructionof roads, streets etc. by weather or climatic conditions.A limit of 10% of the sum insured or £500,000 whicheveris the less applies.

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Covers Available continued

• Loss of Attraction - Unleased Premises Cover extends to include damage to buildings or otherproperty at any location in the immediate vicinity of thepremises which results in the termination and orrenegotiation of any agreements for lease and or otherloss of tenancy and or delay in completion or letting ofthe premises. Cover excludes obstruction of roads,streets etc. by weather or climatic conditions. A limit of£100,000 or 10% of the sum insured whichever is theless, and the Maximum Indemnity Period for this coveris 3 months.

• Managing Agents PremisesCover is provided if there is interruption or interferenceto the business as a result of property damage at thepremises of the managing agent. Limit 10% of the suminsured or £500,000 whichever is the less.

• Exhibition SitesCover extends to include any exhibition site within theEU where you are exhibiting goods or services. Coverexcludes exhibition sites under canvas or in the open,and a limit of £25,000 applies.

• Book DebtsCover is provided for outstanding debit balances thatcannot be collected because the records have beendamaged or destroyed at premises within the EU. Limit £25,000.

InformationProperty Damage & Loss of RentCover ExclusionsTo reflect the international scope of cover some specificexclusions apply to the Property Damage and Loss of rentSections, in addition to those normally found under astandard UK wording

• Damage to land, roads, pavements, piers, jetties,bridges, dams, dykes, culverts or excavations,underground mines, caverns, tunnels, offshore propertyoverhead transmission and distribution lines orsupporting structures other than on the Insured’spremises

• Damage to property in the Netherlands and/or Belgiumcaused by flood inundation from the ocean or sea or thefailure or overflowing of water retaining structures orsimilar works

• Damage to property caused by “sturmflut” Insuredsituate in Schleswig-Holstein, Niedersachsen,Mecklenburg-Vorpommern, Bremen and Hamburg, in Germany.

• Damage to property situate in France from a peril orevent as defined in the French Law Article No. 82-600 of13th July 1982 or by act of terrorism as defined inarticles L 421-1 and L 421-2 of the French Penal Code

• Damage to property situate in Spain resulting from aperil or event which has been declared a “CalamidadNacional” by the Spanish government or resulting fromdamage covered by the State compensation scheme“Consoricio de Compensation de Seguros”

• Damage to property in Norway or Sweden resultingfrom hydroelectric dam breakthrough

• Loss or damage covered by any voluntary orcompulsory government scheme, official obligatorypool or natural catastrophe insurance scheme, orsimilar pool or scheme

• Loss or damage caused by confiscation, requisition,nationalisation, seizure, detention or destruction byany government de jure or de facto or public municipallocal or customs authority or dispossession of anybuilding resulting from unlawful occupation

• Loss or damage arising in respect of tenants liability,neighbours liability or tenants claims against thelandlord in any country which is subject to theNapoleonic Civil Code

• Fines penalties or costs imposed at the order of anygovernment agency court or other authority inconnection with any environmental seepage pollutionor contamination

• Loss or damage to property arising from war, invasion,act of foreign enemy, hostilities, or warlike operations,civil war, mutiny, civil commotion assuming theproportions or amounting to a popular rising, militaryrising, insurrection, rebellion, revolution, military orusurped power, martial law or state of siege or anyaction taken in controlling preventing suppressing or inany way relating to such events

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Terrorism Cover Covers under these sections exclude any loss resultingfrom an act of Terrorism.

Cover can be extended to provide Terrorism cover withinthe UK for an additional premium. For further informationor if you require such cover, please contact you insuranceadviser.

Property Owners Liability SectionProvides cover in respect of all sums which you becomelegally liable to pay as compensation to third parties foraccidental injury or damage.

Territorial Limits

Cover will be restricted to Defined Territories as specified inthe policy documentation.

Cover automatically includes:• Limit of Indemnity

A limit of £2M is provided as standard, higher limits ofindemnity are available on request.

• Data Protection ActSums which you become legally liable to pay ascompensation under the 1998 Act.

• Defective Premises Act 1972Legal liability arising out of any premises or landdisposed of by you.

• Consumer Protection and Food Safety Acts –Legal Defence CostsLegal costs and expenses in connection with thedefence of any criminal proceedings brought againstyou under: Consumer Protection Act 1987 and the FoodSafety Act 1990.

• Court Attendance CostsCovers attendance as a witness in connection with aclaim. Compensation for each day of attendance:Director/partner £500Employee £250

• Contractual LiabilityLiability arising from your contractual obligations.

• Legionellosis LiabilityCover is extended to include pollution orcontamination arising from Legionella within the EUsubject to a limit of £5M, or the amount stated in thepolicy schedule whichever is the lower.

• Corporate Manslaughter and Homicide Cover extends to include legal costs and expensesincurred with our consent and costs of the prosecutionawarded against you in connection with the defence ofany criminal proceedings brought under the CorporateManslaughter and Corporate Homicide Act 2007 inrespect of any fatal injury. Cover is limited to £5M orthe amount stated in the policy schedule which ever isthe lower.

• Obstructing VehiclesCover extends to include your liability arising from themovement of a mechanically propelled vehicle withinthe EU obstructing your business.

• Financial LossCover extends to include your legal liability for financialloss within the EU, subject to a maximum amount inany one period of insurance up to £50,000. Please notethat this is a claims made cover, and will be subject toan excess of 10% of the limit selected or £1,000 whichever is the higher amount in respect of each claim.

• Libel and SlanderCover extends to include your legal liability within theEU in respect of any act of libel or slander committed oruttered by you in respect of your advertising or in-houseand trade publication material prepared by you. Coveris subject to a maximum amount in any one period ofinsurance of £250,000. Please note that this is a claimsmade cover, and will be subject to an excess of 10% ofthe limit selected or £1,000 whichever is the higheramount in respect of each claim.

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Covers Available continued

InformationProperty Owners LiabilityCover ExclusionsTo reflect the international scope of cover some specificexclusions apply to the Property Owners Liability Section, inaddition to those normally found under a standard UKwording

• Liability occurring outside of the UK caused by orarising from asbestos or material or productscontaining asbestos or any nuclear weapon or weapons material

• Liability occurring outside of the UK in respect of injurycaused by or arising from fungus, mould or mildew orsilica particles, dust or compounds

• Liability compulsorily insurable under employers’liability workers’ compensation or similar legislation orany sums which you shall be called upon to pay for anyworkers’ compensation, unemployment compensationor disability benefits

• Liability arising from war, invasion, act of foreignenemy, hostilities, civil war, rebellion, revolution,insurrection, military or usurped power,nationalisation, confiscation, requisition, seizure ordestruction by government or public authority

Terrorism Cover Cover for acts of Terrorism is restricted to the UK and islimited to £5M or the amount stated in the policy schedulewhich ever is the lower.

AsbestosCover for liability caused by or arising from exposure,inhalation, or fear of the consequences of such exposure or inhalation due to asbestos or the costs incurred inrepairing, removing, replacing, recalling, rectifying,reinstating or managing asbestos or the presence ofasbestos is excluded outside of the UK and is limited to £5M or the amount stated in the policy schedule which ever is the lower in respect of the UK.

Employers LiabilityProvides cover for damages, legal costs and expenses forwhich you are legally liable in respect of bodily injury ordisease to employees resident in the UK or EIRE.

Cover automatically includes:• Limit of Indemnity

A limit of £10M is provided as standard, higher limits ofindemnity are available on request.

• Health and Safety at Work – Legal Defence CostsCover is provided for legal defence costs arising out ofthe Health and Safety at Work Act 1974.

• Unsatisfied Court JudgementsCovers payment of court judgements obtained byemployees against third parties for injury sustained atwork, if the judgement remains unsatisfied.

• Court Attendance CostsCovers attendance as a witness in connection with aclaim. Compensation for each day of attendance:Director/partner £500Employee £250

• Corporate Manslaughter and Homicide Cover extends to include legal costs and expensesincurred with our consent and costs of the prosecutionawarded against you in connection with the defence ofany criminal proceedings brought under the Corporate Manslaughter and Corporate Homicide Act 2007 inrespect of any fatal injury. Cover is limited to £5m or theamount stated in the policy schedule whichever is thelower.

InformationTerrorism Cover – Employers LiabilityCover caused by acts of Terrorism is restricted to the UKand is limited to £5M.

Directors and Officers LiabilityDirectors and Officers Liability insurance provides financialprotection and therefore peace of mind for directors interms of their personal liability when managing theircompany in their capacity as a director.

Smaller sized businesses can be just as vulnerable toclaims as larger companies and as the directors of smallprivate companies are subject to similar duties as listedcompanies.

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Under the 1985 and 1989 Companies Acts directors andofficers are exposed to over 200 areas of statutory liability.This means that they can face unlimited personal liabilityfor their actions and decisions on behalf of the company.Other legislation (e.g. Companies Act 2006) has furtherincreased such liabilities.

Where a director or officer is alleged to have committed awrongful act (any actual or alleged breach of duty, trust,neglect, error or omission) in performance of their dutiesthey are exposed to potential liability.

A directors personal assets may be at risk if they are sued –claims can be brought by anyone with an interest in theaffairs of the company: regulators, statutory authorities,shareholders, other directors, employees and in the case ofinsolvency, creditors, liquidators and administrators.

For small businesses, directors are often the sole or majordirector or shareholder and most will not have the resourceto defend a claim which may put their business injeopardy. Many directors incorrectly believe that they areprotected by the limited liability status of their company.

Designed to meet the needs of small to medium sized UKbusinesses Allianz is one of the few leading insurers whooffer Directors & Officers cover as part of a combinedinsurance policy.

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Directors and Officers Liability -Residents AssociationsResidents of a block of flats or residential property in theUnited Kingdom may have established a formal Residents’Association or Residents’ Management Company. This maybe to oversee the upkeep and maintenance of theirproperty, but in certain circumstances may also involvefinancial and legal matters concerning the property.

In doing so, the members of such an association orcompany may act in the capacity of a director, companysecretary, trustee, non executive director or other similar“officer” role.

Individuals in these positions accept responsibility fordirecting its affairs, ensuring that it remains solvent, wellrun and meets the aims for which it has been established.

In undertaking such roles, individuals are potentiallyplacing their personal assets at risk if an allegation is madewhere they have failed to use reasonable care and skill inexecuting their duties. Even if a legal action is successfullydefended it may still involve incurring significant legal fees.

Anyone who takes on such a position in a Residents’Association or Residents’ Management Company shouldcarefully consider the need for Directors & Officersinsurance.

Commercial Legal Expenses Provides you with advice and protection for the professionalcosts and expenses of legal action which may arise.

Territorial LimitsCover will be restricted to Defined Territories as specified inthe policy documentation.

Standard cover (compulsory) includes:• Criminal Prosecution Defence

Legal costs in defending your legal rights after an eventwhich arises out of your normal business activities andresults in criminal proceedings being brought againstyou. Limit £100,000.

• Damage to PremisesLegal costs to pursue a dispute relating to physicaldamage to your business premises which results inproven financial loss to you. Limit £100,000.

• LawphoneAccess to a legal advice helpline providing advice onany business related legal matters 24 hours a day, 365 days a year.

• Allianz Legal OnlineAccess to Allianz Legal Online which provides businesssupport to help you produce legal paperwork inconnection with your business.

Extensions available: In addition to Standard cover

Optional Extension 1:

• EmploymentLegal costs to defend your legal rights in a dispute in anEmployment Tribunal with a previous, present orprospective employee which arises out of or relates to acontract of employment or a breach of employment ordiscrimination legislation. We will also cover Basic andCompensatory awards made against you or through anegotiated settlement with our agreement. Limit £100,000.

• Taxation ProceedingsLegal costs in an appeal against any terms andconditions put on you by HM Revenue and Customsfollowing a Full Enquiry into your most recent businessaccounts or returns for PAYE tax arrangements,business tax arrangements or VAT arrangements. Limit £100,000.

• Data ProtectionLegal costs to:• Defend you in a dispute relating to the Data

Protection Act 1998. • Appeal against a refusal of an application for

registration or alteration of your registeredparticulars.

• Appeal against an Enforcement, De-registration orTransfer Prohibition Notice.

• Pay compensation awards against you relating tothe holding, loss or unauthorised disclosure of dataunder Data Protection legislation

Limit £100,000.

• Commercial Tenancy Agreement.Legal costs to pursue your legal rights in a disputerelating to property that is let under a CommercialTenancy Agreement. Limit £100,000.

• Licence ProtectionLegal costs for defending the withdrawal, restriction orsuspension of your business licence. Limit £100,000.

Covers Available continued

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• Personal InjuryLegal costs for taking legal action against anotherperson who causes your death or bodily injury whilstyou are engaged in your business. Limit £100,000.

• Jury Service AllowanceUp to £5000 any one claim in respect of the salary orwages of an Employee that you cannot get back fromthe court if that Employee has to go to court for Juryservice. Limit of £100 per day applies.

Optional Extension 2: Cover as provided under Optional Extension 1 plus:• Contract

Cover to enable you to take legal action or defendyourself in a dispute with a manufacturer, supplier orcustomer in respect of a contract for the sale, purchase,hire, service, supply or repair of goods or the supply orpurchase of a service. Provided that:a The goods or services in question are supplied in

connection with your Business; andb The amount in dispute is more than £5,000, other

than a dispute where you are pursuing a claim in respect of the construction, alteration or repair of any building, or part of that building or structurewhen the amount in dispute must be more than £25,000

Limit £50,000.

Optional Extension 3: Cover as provided under Optional Extension 1 plus:• Residential Lettings

Cover to pursue your legal rights relating to yourpremises which are let on a residential basis to a tenant.The cover includes legal costs involved in obtainingunpaid rent or in disputes with tenants over physicaldamage caused to your premises. Limit £50,000

Optional Extension 4: Cover as provided under OptionalExtension 1 plus Contract and Residential Lettings cover. Commercial Legal Expenses Section Limit.A limit of £500,000 for all claims which first occurred duringthe Period of Insurance applies under this section.

Other Covers Available (UK Only)Engineering Insurance & Energy ServicesAllianz Insurance plc offers a comprehensive range ofEngineering products, including Machinery Damage,Computer, Contract Works, Contractors Plant & Machinery,Hired Plant, Deterioration of Stock and BusinessInterruption as well as Inspection Services.

Energy ServicesThe Energy Performance of Buildings Directive wasintroduced into the UK from January 2006. Its objective is toimprove energy efficiency and reduce carbon emissions aspart of the Governments’ strategy to achieve a sustainableenvironment.

Under the Energy Performance of Buildings (Certificatesand Inspections) Regulations 2007, property owners,operators and managers are required to put in place aprogramme of energy performance certification and energyinspections for air conditioning units.

Allianz Engineering Energy Services offer a range of servicesand solutions for compliance with the Energy Performanceof Building Regulations through a network of accreditedsurveyors:

• Energy Performance Certification• Display Energy Certification• Air Conditioning (Level 1 & 2) Efficiency Inspection• Heating Plant (Boiler) Efficiency Inspection• Energy Audit and report

Please contact your insurance adviser or local AllianzEngineering branch for details of these products and services.

We can also cover you for Commercial Vehicle and PrivateCars, Annual Business Travel, Accident and Sickness andMarine Cargo. Your insurance adviser or local Allianz officewill be pleased to tell you about these.

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Notifying a ClaimIf an accident, loss or damage occurs or any circumstancesarise which may cause a claim to be made:

You should notify your insurance adviser (or alternativelyyou can contact us at one of our claims handling offices):

• Promptly if an incident occurs that may lead to youmaking a claim

• Immediately, in the event of a serious accident, loss or damage

• Please provide your policy number and as muchinformation as possible about the claim

Allianz Claims Handing OfficesFor Property Damage Claims handled in BirminghamTel: 0844 871 0786

For Liability Claims handled in Milton KeynesTel: 0844 871 0789

Lines are open from 9amto 5pm Monday to Friday.

Our address for all Claims correspondence is:Claims Division,Allianz Insurance plc500 Avebury BoulevardMilton KeynesMK9 2XX

24 Hour Claim NotificationIf you have to notify us of a claim outside of our normalopening hours please contact us on our 24 hour claimnotification telephone number 0845 604 9824.

Commercial Legal Expenses ClaimsIf you need to make a claim under this section the followingclaims handling office should be used:

Allianz Legal ProtectionRedwood HouseBrotherswood CourtGreat Park RoadBradley StokeBristol BS32 4QWTel: 0870 241 4140

Lines are open 24 hours a day, 365 days a year.

Additional Information

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Property Management SystemTo enable you to manage your tenant’s insurancearrangements, we can provide you with a system that willproduce;• An individual tenant’s Certificate of Cover• An apportionment of premium by tenant• A summary of tenant’s premium apportionment

For details please contact you insurance adviser or localAllianz Office.

Additional Benefits24 Hour Glass ReplacementBroken glass is dangerous for both you and your tenantsand in some circumstances can be a security risk. For UKonly Allianz Insurance plc have negotiated a specialarrangement with Solaglas one of Britain’s leading glassreplacement specialists.

Solaglas will bill us direct; you pay nothing except for theexcess and the VAT.

This helpline is available to both you and your tenants. Thisservice is available 24 hours a day, all year round. To usethis service telephone FREE on 0800 474747 and state yourPolicy number.

24 Hour Legal Advice HelplineWith this Policy, you gain the automatic benefit of access toa team of qualified Legal Advisers for advice on anycommercial legal matter. The service which operates on a 24hours a day 365 days a year basis provides telephone advice.

To use this service ring 0870 241 4140. Please state yourname and the Master Policy number reference containedwithin the Policy Schedule. The information will be passedto an adviser who will return your call.

All areas of Business law are covered. This advice is availableto you by telephone during the currency of the Policy,although no liability can be accepted for inability to provideadvice due to breakdown or failure of the telephonenetwork. The Insurer may record calls to protect the Insured.

Allianz Legal OnlineProvides you with access to extensive online support tohelp you produce legal paperwork in connection with yourbusiness.

Law Applicable, Jurisdiction & Policy LanguageUnless agreed otherwise we will apply English Law. Thelanguage of the policy and all communications with you willbe in English. In the event of any dispute under this policy,the exclusive jurisdiction of the courts of England & Walesshall apply and any arbitration shall be held in London.

Currency The premium, tax or similar charges payable under thepolicy and all claim payments, shall be paid or payable inthe UK in GBP Sterling (£). In respect of a claim whichoccurs outside of the UK conversion of the local currencywill be at the rate of exchange in the London ForeignExchange Market prevailing at the time.

Insurance Tax and ChargesYou are required to make available to us all information onrisks situate outside the UK relevant for the calculation ofany foreign insurance tax or similar charge. Should anycalculation be questioned by any tax authority and we areobliged to pay any additional tax or charge, you will berequired to reimburse us irrespective of the moment in timethat such payment has taken place.

We shall not be liable for the payment of any tax or similarcharge where you are obliged to pay such tax or chargedirectly to the authorities.

Employers Liability CertificatesThe Employers Liability (Compulsory Insurance)Regulations 1998 and subsequent Employers Liability(Compulsory Insurance) Amendment Regulations 2008 laydown certain obligations for employers and in particularyou should be aware of the following:

• Display of Certificates If the Employers Liability Section is insured, For UK only

Allianz will provide you with a Certificate of EmployersLiability Insurance and this will clearly state thecompanies covered by the policy. You must display acopy of the certificate at each place of business or makethe certificate available in an electronic form so thateach relevant employee to whom it relates hasreasonable access to it.

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Additional Information continued

• Retention of CertificatesThere is now no legal requirement for you to retaincopies of expired Certificates of Employers LiabilityInsurance. However, as certain claims e.g. industrialdisease, could be made many years after the disease iscaused, it is recommended that a complete record iskept of your Employers Liability insurance history,including the name of the insurer(s), policy number(s)and dates of the relevant policies.

Would I receive compensation if Allianz isunable to meet its liabilities?Allianz Insurance plc contributes to the Financial ServicesCompensation Scheme (FSCS).

You may be entitled to compensation from the FSCS if Weare unable to meet Our liabilities. Further informationabout compensation scheme arrangements is available atwww.fscs.org.uk, by emailing enquiries@fscs.org.uk or byphoning the FSCS on 0800 678 1100 or 0207 741 4100.

Complaints ProcedureOur aim is to get it right, first time every time. If we make amistake we will try and put it right promptly.

We will always confirm to you the receipt of your complaintwithin five working days and do our best to resolve theproblem within four weeks. If we cannot we will let youknow when an answer may be expected.

If we have not resolved the situation within eight weeks wewill provide you with information about the FinancialOmbudsman Service.

If you have a complaint, please contact our CustomerSatisfaction Manager at: Customer Satisfaction Manager Allianz Insurance plc 57 Ladymead, Guildford, Surrey GU1 1DB Telephone number: 01483 552438 Fax Number: 01483 790538 Email: acccsm@allianz.co.uk

Using our complaints procedure or referral to the FinancialOmbudsman Service does not affect your legal rights.

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Allianz Insurance plc. Registered in England number 84638. Registered office: 57 Ladymead, Guildford, Surrey, GU1 1DB,

United Kingdom. Allianz Insurance plc is a member of the Association of British Insurers. Allianz Insurance plc is authorised by

the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Financial Services Register number 121849.