All-University MeetingAll-University MeetingApril 24, 2006April 24, 2006

Quality of Life TeamQuality of Life TeamDana Hood, faculty, co-chair (Education)Dana Hood, faculty, co-chair (Education)Jonathan Stewart, faculty, co-chair Jonathan Stewart, faculty, co-chair

(Acct/Finance)(Acct/Finance)Scott Perkins, faculty (Psychology)Scott Perkins, faculty (Psychology)Nancy Shankle, faculty (English)Nancy Shankle, faculty (English)Tracy Shilcutt, faculty (History)Tracy Shilcutt, faculty (History)Jerry Taylor, faculty (Bible)Jerry Taylor, faculty (Bible)Tina Fleet, staff (Bible)Tina Fleet, staff (Bible)Evelyn Greenlee, staff (COBA)Evelyn Greenlee, staff (COBA)Anthony Williams, staff (Campus Services)Anthony Williams, staff (Campus Services)Chantiel Wilson, staff (Athletics)Chantiel Wilson, staff (Athletics)

Resource staff:Resource staff:Phil Schubert (Finance)Phil Schubert (Finance)Suzanne Allmon (HR)Suzanne Allmon (HR)

AgendaAgenda

1.1. How this year’s survey results How this year’s survey results differ from last year’s.differ from last year’s.

2.2. Update on the work of this Update on the work of this year’s groupyear’s group

3.3. Next stepsNext steps4.4. Questions from youQuestions from you

Quality of Life SurveyQuality of Life Survey

• 445 respondents; 55.5% response rate445 respondents; 55.5% response rate– Last year was 491 with a 61% response rateLast year was 491 with a 61% response rate

• More than 1,600 responses to 15 open - ended More than 1,600 responses to 15 open - ended questions (last year was 1,700)questions (last year was 1,700)

• Quantitative (multiple choice) questions:Quantitative (multiple choice) questions:– Last year – Between 369-379 responses to each Last year – Between 369-379 responses to each

questionquestion– This year – Between 403-439 responses to each This year – Between 403-439 responses to each

questionquestion

ACU StrengthsACU Strengths(Values in parentheses are the (Values in parentheses are the corresponding percentages from the 2004-corresponding percentages from the 2004-05 survey)05 survey)

• 95% have a good understanding of the 95% have a good understanding of the ACU mission. (93%)ACU mission. (93%)

• 88% believe staff & faculty mentor 88% believe staff & faculty mentor and model Christian values before our and model Christian values before our students. (87%)students. (87%)

ACU StrengthsACU Strengths

• 91% say supervisors treat 91% say supervisors treat employees with respect. (87%)employees with respect. (87%)

• 90% are proud to work at ACU. 90% are proud to work at ACU. (87%)(87%)

• 88% would recommend ACU as 88% would recommend ACU as a good place to work. (79%)a good place to work. (79%)

ACU Areas for ImprovementACU Areas for Improvement

Four central themes:Four central themes:

1.1. WorkloadWorkload

2.2. ResourcesResources

3.3. PayPay

4.4. Job-related stressJob-related stress

Last year’s improvementsLast year’s improvements

• Instituted a shared leave bankInstituted a shared leave bank• Eliminated exercise fees for staff and faculty Eliminated exercise fees for staff and faculty

at the South Exercise Room and Powell at the South Exercise Room and Powell Fitness CenterFitness Center

• Eliminated inter-library loan costsEliminated inter-library loan costs• Closed the campus between Christmas and Closed the campus between Christmas and

New Year’sNew Year’s• Established a venue for faculty and staff to Established a venue for faculty and staff to

eat lunch togethereat lunch together

Reaction to last year’s Reaction to last year’s improvementsimprovements

• 86% at least slightly agree that the 86% at least slightly agree that the changes implemented since the last changes implemented since the last survey improved the overall quality of survey improved the overall quality of their work environment at ACU.their work environment at ACU.

• 89% at least slightly agree that the 89% at least slightly agree that the changes recommended by the QOL changes recommended by the QOL Task Force improved the morale at Task Force improved the morale at ACU.ACU.

Theme #1- WorkloadTheme #1- Workload

• Both faculty and staff responded that Both faculty and staff responded that their workloads are too great.their workloads are too great.

• Respondents expressed concern about Respondents expressed concern about extensive committee work, course loads extensive committee work, course loads and the ability to effectively balance and the ability to effectively balance work, family, church and community work, family, church and community activities.activities.

Theme #2- ResourcesTheme #2- Resources

• Staff and faculty believe they are Staff and faculty believe they are fulfilling the job for which they are best fulfilling the job for which they are best suited, and in general that they have the suited, and in general that they have the necessary resources to do their job.necessary resources to do their job.

• Some expressed a concern with lack of Some expressed a concern with lack of personnel; others clearly expressed the personnel; others clearly expressed the need for resource support.need for resource support.

Theme #3- PayTheme #3- Pay

• Staff and faculty feel valued at ACU, Staff and faculty feel valued at ACU, but some note they might consider but some note they might consider leaving if pay does not improve. (28%; leaving if pay does not improve. (28%; down from 36% last year)down from 36% last year)

Theme #4- Job-Related Theme #4- Job-Related StressStress

• Some say job-related stress Some say job-related stress significantly affects their ability to significantly affects their ability to enjoy their work. (30%; up from 29% enjoy their work. (30%; up from 29% last year)last year)

• Some say that ACU helps employees Some say that ACU helps employees balance work and personal life balance work and personal life responsibilities. (51%; up from 47% responsibilities. (51%; up from 47% last year)last year)

OutcomesOutcomes

• feel valued and appreciatedfeel valued and appreciated• enjoy a level of trust between themselves and enjoy a level of trust between themselves and

the administrationthe administration• have the tools they need to do excellent work in have the tools they need to do excellent work in

their jobs with appropriate workloadstheir jobs with appropriate workloads• have opportunities to build meaningful have opportunities to build meaningful

relationships with one anotherrelationships with one another• mentor and model attitudes and values before mentor and model attitudes and values before

our students consistent with ACU’s missionour students consistent with ACU’s mission• are invested in fulfilling the missionare invested in fulfilling the mission

Promote a culture where faculty and Promote a culture where faculty and staff…staff…

Update on work begun last yearUpdate on work begun last year

1.1. Process for senior administrators to Process for senior administrators to receive formal feedback (evaluation) receive formal feedback (evaluation) by staff and facultyby staff and faculty

2.2. Staff senateStaff senate3.3. Regular communication between Regular communication between

faculty, staff and the board of faculty, staff and the board of trusteestrustees

4.4. Faculty/Staff ChapelFaculty/Staff Chapel

Workloads Workloads

• Complex issueComplex issue• Different issues for faculty and staffDifferent issues for faculty and staff

Faculty Workload Task Faculty Workload Task ForceForce

Joe BellJoe BellMaLesa BreedingMaLesa BreedingColleen DurringtonColleen DurringtonRick LytleRick LytleJim NicholsJim NicholsGlenn PembertonGlenn Pemberton

Scott PerkinsScott PerkinsJack ReeseJack ReeseIan ShepherdIan ShepherdTracy ShilcuttTracy ShilcuttTom WinterTom Winter

Faculty Salary Faculty Salary Benchmarking Task ForceBenchmarking Task Force

Paul AmmonsPaul AmmonsJozell BristerJozell BristerBo GreenBo GreenJackie HalsteadJackie HalsteadDickie HillDickie Hill

Foy MillsFoy MillsTerry PopeTerry PopeMike SadlerMike SadlerJames ThompsonJames ThompsonJeff WherryJeff Wherry

Tenure and PromotionTenure and Promotion

WorkloadWorkload

• Better balance between home, church, Better balance between home, church, work and community responsibilitieswork and community responsibilities

• RestRest

• Time and stress managementTime and stress management

• Group studying this issue is making Group studying this issue is making progress!progress!

Implement a plan to address staff Implement a plan to address staff and faculty salary issues. and faculty salary issues.

Faculty & Staff Salaries as a Faculty & Staff Salaries as a % of Benchmark Average % of Benchmark Average

88%

90%

92%

94%

96%

98%

100%

102%

104%

2000 2001 2002 2003 2004

FacultyStaff

Faculty & Staff Salaries as a Faculty & Staff Salaries as a % of Benchmark Average% of Benchmark Average

88%

90%

92%

94%

96%

98%

100%

102%

104%

2000 2001 2002 2003 2004 2005 2006 2007

FacultyStaff

Nonexempt (hourly paid) Nonexempt (hourly paid) salary studysalary study

Wage Parity projectWage Parity project

• Appropriate BenchmarksAppropriate Benchmarks• Wage GroupingsWage Groupings• Structured MethodologyStructured Methodology

-Point Ranking System-Point Ranking System-Job Factors with weighting-Job Factors with weighting-Criteria for each factor-Criteria for each factor

Two items to exploreTwo items to explore

• Survey regarding child careSurvey regarding child care• Tuition DiscountTuition Discount

The future of the Quality of The future of the Quality of Life Task ForceLife Task Force

• I will continue to commission an on-I will continue to commission an on-going task force with revolving, but going task force with revolving, but overlapping terms.overlapping terms.

• Primary responsibilities will focus on Primary responsibilities will focus on monitoring progress, administering the monitoring progress, administering the survey and advising the president on an survey and advising the president on an ongoing basis.ongoing basis.

A summary of this year’s survey A summary of this year’s survey and other Quality of Life and other Quality of Life

information can be found at:information can be found at:

www.acu.edu/qualityoflifewww.acu.edu/qualityoflife

Email:Email:qualityoflife@acu.eduqualityoflife@acu.edu

Questions?Questions?