ALL ROADS LEAD TO ALL ROADS LEAD TO EMPLOYMENTEMPLOYMENT

Skills for Employment: Emotional Intelligence

PRESENTED BY:The Center for Change in Transition Services

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needs to register by typing your name, email, name of district and school, and your current position or title

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Thank you for joining us today!

Center for Change Center for Change in Transition Servicesin Transition ServicesImproving post-school outcomes for students with disabilities in Washington state

Seattle UniversitySeattle UniversityOSPI State Needs ProjectOSPI State Needs Project

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This webinar is closed-captioned. To view the captioning click on the CC icon just above the video.

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EMOTIONAL EMOTIONAL INTELLIGENCEINTELLIGENCE

1)Communication2)Language3)Personal habits

Your GPS Guide: AgendaYour GPS Guide: Agenda

EMOTIONAL EMOTIONAL

INTELLIGENCEINTELLIGENCE

Your GPS Guide…to post-school success

1)1) WHAT IS EMOTIONAL WHAT IS EMOTIONAL INTELLIGENCE?INTELLIGENCE?

2)2) WHY IS IT AN IMPORTANT SKILL WHY IS IT AN IMPORTANT SKILL FOR THE WORK PLACE?FOR THE WORK PLACE?

3)3) HOW DOES IT RELATE TO HOW DOES IT RELATE TO TRANSITION SERVICES?TRANSITION SERVICES?

Emotional Intelligence Emotional Intelligence (EQ)(EQ)the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.

Segal, J., & Smith, M. (2013). Emotional intelligence (EQ): Five key skills for raising emotional intelligence. Retrieved from http://www.helpguide.org

Key AttributesKey AttributesSelf-awarenessSelf-managementSocial AwarenessInteractions with othersResilience (grit/perseverance)

Kerr, B. A. (2013). Emotional intelligence insights: What is EI? Retrieved from http://www.emotionalintelligenceinsights.comDuckworth, A., Peterson, C., Matthews, M.D., & Kelly, D.R. (2007). Grit: Perseverance and passion for long-term goals. Journal of Personality and Social Psychology, 92(6), 1087-1101.

Work SkillsWork Skills

What Work Requires of Schools identified a three-part foundation to work skills:Basic Skills – reads, writes, performs arithmetic and mathematical operations, listens and speaks

Thinking Skills – thinks creatively, makes decisions, solves problems, visualizes, knows how to learn and reason

Personal Qualities – displays responsibility, self-esteem, sociability, self-management, and integrity and honesty

Personal QualitiesPersonal QualitiesSociability – demonstrates

understanding, friendliness, adaptability, empathy and politeness in group settings.

Responsibility – exerts a high level of effort and preserves towards goal attainment

Self-esteem – believes in own self-worth and maintains a positive self-view

Personal QualitiesPersonal QualitiesSelf-management – assesses self

accurately, sets personal goals, monitors progress, exhibits self-control

Integrity/Honesty – chooses ethical courses of action

Secretary’s Commission on Achieving Necessary Skills (SCANS) (1991). What work requires of schools. A SCANS report for America 2000. Retrieved from http://www.wdr.doleta.gov/SCANS/whatwork/whatwork.pdf

Definition of TransitionDefinition of Transition

Transition services are a set of coordinated activities designed to be a results-oriented process that facilitates the successful movement from school to postsecondary living. These activities are based on the student’s needs, strengths, preferences, and interests.

Definition of TransitionDefinition of Transition

Transition services include instruction, related services, community experiences, the development of employment and other post-school living objectives and, when appropriate, daily living skills.

20 U.S.C. § 1401(34)

EMOTIONAL EMOTIONAL INTELLIGENCEINTELLIGENCE

Your GPS Guide…to post-school success

1) WHAT ASSESSMENTS ARE 1) WHAT ASSESSMENTS ARE AVAILABLE TO MEASURE AVAILABLE TO MEASURE EMOTIONAL INTELLIGENCE EMOTIONAL INTELLIGENCE SKILLS?SKILLS?

CCTS ResourcesCCTS Resourceshttp://www.seattleu.edu/ccts

Casey Life Skills Casey Life Skills AssessmentAssessmentDaily LivingSelf CareRelationships & CommunicationHousing & Money ManagementWork & StudyCareer & Education PlanningLooking Forward (confidence)

Permanency (connection to adults, community supports)

Casey Life Skills Casey Life Skills AssessmentAssessmentA self-reporting tool designed to

assess strengths and challenges (not a test)

Free, online youth-centered toolAppropriate for youth ages 14 to 21Can be given in short segments or

all at once (30-40 total)Originally designed for youth in

foster care

Casey Life Skills Casey Life Skills AssessmentAssessment

Ohio Employability SkillsOhio Employability SkillsMeasures

◦Self-help skills◦Work habits◦Task related (cares for equipment,

safety)◦Work quantity◦Work quality◦Relationships: Supervisors◦Relationships: Peers◦Work Attitudes

Ohio Employability SkillsOhio Employability Skills

http://www.ocali.org/up_doc/ELSA_14_21.pdf

Do2LearnDo2Learn• Determining Interest: Social Skills

Assessment• Part1 – completed by student• Part 2 – completed by adults that

know the student• Identifies jobs as

A. “In the Scene” – jobs that require strong social skills because there is frequent interaction with customers & co-workers

B. “Behind the Scene” – jobs that might require that you work near customers, but you may not have to interact on a regular basis

C. “Out of the Scene” – jobs that require little or no interaction with customers and don’t require that you spend a lot of time with co-workers

Do2LearnDo2Learn

http://www.do2learn.com/JobTIPS/DeterminingInterests/SocialSkillsAssessments/Assessments.html

EMOTIONAL EMOTIONAL INTELLIGENCEINTELLIGENCE

Your GPS Guide…to post-school success

1) WHAT ARE SOME FREE LESSON 1) WHAT ARE SOME FREE LESSON RESOURCES FOR THE RESOURCES FOR THE EMOTIONAL INTELLIGENCE EMOTIONAL INTELLIGENCE SKILLS? SKILLS?

2) HOW DO I INCORPORATE 2) HOW DO I INCORPORATE EMOTIONAL INTELLIGENCE EMOTIONAL INTELLIGENCE SKILLS INTO THE CURRICULUM?SKILLS INTO THE CURRICULUM?

Soft Skills to Pay the BillsSoft Skills to Pay the Bills

• Free curriculum developed by the Office of Disability Employment Policy

• Designed for youth ages 14 to 21• Print and online materials• Includes a video series• 30 – 20 minute lessons on

• Communication• Enthusiasm & Attitude• Teamwork• Networking• Problem Solving & Critical Thinking• Professionalism

http://www.dol.gov/odep/topics/youth/softskills/

OSPI Secondary EducationOSPI Secondary Education

My Dreams, My Story, My Voice: Supplemental Lessons to Navigation 101

• Developing a growth mindset (grit/ perseverance)

• Understanding self-doubt• Stick-with-it• Planning & Follow Through (self-

monitoring)• Academic and School Social Behaviors• Leadership• Communication (including cross-cultural)

http://www.k12.wa.us/SecondaryEducation/CareerCollegeReadiness/Nav101Lessons.aspx

Sample Lesson PlanSample Lesson Plan

Questions?Questions?

CCTS Contact InformationCCTS Contact Information

Email: ccts@seattleu.eduPhone: 206.296.6494

http://www.seattleu.edu/ccts