SupervisorTeam Leader First Line Management

Level 3 Apprenticeship

The Change

Framework Standard

• Prescriptive (micro-level)• Bureaucratic box-ticking and

assessment• No new knowledge or skills

• Concise requirements• Clearly defined knowledge, skills,

and behaviours• Training people

The Change

Framework Standard

• Achievement of a diploma• Working towards achieving

‘credits’ from a series of mandatory and optional units

• Departure from qualifications• Focus on delivery of training• Focus on end point assessment• Training becomes key

BLOCK 1 - ROLE BLOCK 6 - OPERATIONSBLOCK 2 - TEAM BLOCK 7 - PROJECTSBLOCK 3 - INDIVIDUAL BLOCK 8 - BUDGETSBLOCK 4 - COMMS BLOCK 9 - ICTBLOCK 5 - RELATIONSHIPS BLOCK 10 - SELF

The Course

The Student Journey

On-Programme

Gateway

End Point Assessment

Test of knowledge (scenarios)Competency-based interview

Assessment of portfolioDiscussion

15 – 18 months

BLOCK 1 - Role

BLOCK 2 - Team

BLOCK 3 - Individual

Coaching

PDP

BLOCK 4 - Comms

Effective Meetings

VisionStrategyValues

Huddles and

Buzzboards

BLOCK 5 - Relationships

Difficult Customers

Stakeholder Managemen

t

Conflict Manageme

nt

BLOCK 6 - Operations

Scientific Managem

ent

TransformationModel

BLOCK 7 - Projects

Introduction to Project

Management

BLOCK 8 - Budgets

Classroom session delivered by our award winning AAT Training

Team

BLOCK 9 - ICTMS Excel

Building and Presenting a Dashboard

BLOCK 10 - Self

Time Management

360 Degree Feedback

Emotional Intelligence

PortfolioLeadership presentationMintzberg scorecardACAS activity packH&S activity packBelbin activity packAdair activity packCoaching diary extractsAppraisal (team)Personal Development Plan (team/self)Vision, strategy and values communicationsBuzzboard picturesMeeting minutesStakeholder mapsAccounts extract (budgeting assignment)Performance dashboard360-degree feedback and planTime management planTeam report

Level 3 Diploma7x assignments

1. Personal Development2. Resource Planning3. Meeting Stakeholder Needs4. Managing and Communicating Information5. Identifying Development Opportunities6. Management Communication7. Being a Leader