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ALiVE – Automated Lights-out Virtual Enterprise The Future of Virtualization a Case Study at Nationwide Building Society Peter West Enterprise Architect

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Page 1: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

ALiVE – Automated Lights-out Virtual Enterprise The Future of Virtualization a Case Study at Nationwide Building Society Peter West

Enterprise Architect

Page 2: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Introduction...

Nationwide Building SocietyOur Technology Infrastructure

Server Consolidation StrategyVirtualisation at Nationwide TodayFuture of Virtualisation at Nationwide

Enabling TechnologiesHow the Data Centre will EvolveALiVE – A Vision of the future

• The Prototype• Initial Deployment• Final Deployment• Business Continuity Demonstration• The Strategy

Page 3: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Nationwide Building Society

The World’s No.1 Building SocietySeventh largest high street financial organisation in the UK9.6% share of total UK retail savings balances – 2nd largest9.0% share of total UK residential mortgage lending - 4th largest11m members1st On-line banking offering in UK1 in 4 UK households have a relationship with Nationwide16,800 employeesAround 900 Retail Outlets Over 2,400 ATMs£121bn assets

Page 4: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Technology Infrastructure

Retail WAN

CorporateLAN

SecuritSecurityy SecuritSecurit

yy

DatabaseDatabase

ApplicationApplication

WebWeb

Branch Branch ServerServer

ACDACD CTICTI

TelephonyTelephony Department Department ServerServer

ATMATM

Call Call CentrCentree

BranchBranch

HomeHomeUnisysUnisys

IBMIBM

TandemTandem

ICLICL

Printing & Printing & MailingMailing

> 250,000 pages/day

1 Peta Byte

500 GB backup/day

70,000 txns/day

1.5 million txns/day

750+ Live Servers

Internet90,000 hits/day

18,500 calls and emails per day

250 GB/day

BRANCH:900 Servers10,000 PCs2100 ATMs

ADMIN CENTRES:1000 Servers (live, dev, test)7,500 PCs

EMCDisk

StorageTek Tape

MobileMobile

Page 5: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Commodity ServersESX Hosts

Web Services Farm

Web Server Farm

ES7000 (Database)

Server Consolidation Today

Farms of Commodity Servers

Page 6: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Commodity ServersESX Hosts

Web Services Farm

Web Server Farm

ES7000 (Database)

Server Consolidation Today

Page 7: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Virtualisation at Nationwide Today

Page 8: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

How We Started With ESX…

Presented a short business case to Senior ManagementAgreed a Proof of ConceptObjectives:

P2V - Physical to Virtual Migration10 Application Servers – 5 x NT4.0 5 x W2KInstall & configure VMware ESXInstall & configure Virtual CentreIntegration with NBS Management Framework & ProcessKnowledge TransferDefine Architecture for subsequent phases

Success! – signed off by Development, Infrastructure and Support staff

Page 9: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

What was the TCO…

Carried out load/performance testing at 3rd party siteTried 2, 4 and 8 way serversUsed same load test on each hostCollated results against known Virtual Server workload

Testing results fed into a TCO spreadsheetNo of VM’s per CPUNo of hosts required to support 1000 VM’sCost of host hardwareCost of Virtualisation Software (ESX or Virtual Server)

Page 10: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Where Are We Today?

Environments in place Production, QA/Test and DR in two Data CentresProcesses and Procedures agreed and in place.Training for Technology staff in progress.Phase 1 complete - 11 Servers successfully migrated and running for 2 months.Phase 2 complete - Further 17 Servers migratedPhase 3 complete - 74 servers in total migratedPhase 4 – Migration underway up to 300 ServersVI3 – Deployment underway in Development

Already we have saved on software license costs

Page 11: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Production Server Farm - VMware ESX 2.53

Page 12: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Test and Development Today

Current Development EstateCentralised Virtual Server VMs 700+Physical Test & Development Servers in Lab 70Disparate VMware GSX Licenses approx 60Physical Test & Development Servers 500+

No standard buildNo backup/recovery service (no offsite recovery)Limited supportGrowing demand from Development and ProjectsNo SLA

Page 13: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

The Future of Virtualisation at Nationwide

Continued Migration in Production – the next 5 yearsALiVE – The Automated Lights-Out Virtual Enterprise

The VisionThe Prototype

The Future

Page 14: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

“We’re at one of those rare points in time when we universally agree. We’re in transition from proprietary, expensive and manually intensive computing to a more commoditised, virtualised and cheaper model.

It is a model in which all the devices in a Data Centre – processors, storage, networks - are virtualised…… and in which automation finally drives down IT costs”

Bill McColl Professor of Computer Science, Oxford University

Page 15: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Enabling Technologies

IP networks

Platforms

Virtualisation Services

Infrastructure Management

Resource Management Services

Service & Security

Policy Based Automation

Page 16: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Enabling Technologies

IP networks

Platforms

Virtualisation Services

Infrastructure Management

Resource Management Services

Service & Security

Policy Based Automation

Page 17: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Enabling Technologies

IP networks

Platforms

Virtualisation Services

Infrastructure Management

Resource Management Services

Service & Security

Policy Based Automation

Page 18: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Our Production Data Centre Today

SQL Commodity Virtual

Physical 4 – ES7000 735 30

Equivalent 175 735 450

Page 19: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Our Production Data Centre 2010

SQL Commodity Virtual

Physical 0 – ES700016 – New HW

50 10-Commodity20 - New HW

Equivalent 1500 50 1750

Page 21: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Vision Statement

Provide a Highly Available and Automated Systems Architecture for Windows Servers that meets organisational needs for

Development SystemsCorporate Test SystemsProduction Systems

And meets operational needs forUnplanned outagesPlanned outagesRolling upgradesBusiness Continuity

Page 22: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Goals and Objectives

Provide a self managing service for TechnologyProject developmentNew development standardsDeveloping new infrastructure servicesDeliver the complete development to production lifecycle

Work with key partners to determine:Platform – Dual Core X86Infrastructure Services – Automation, Provisioning, ManagementDevelopment standards for Visual Studio Team SystemApplication profiling/baselines

Reduce Application development/deployment lifecycleDevelopment baseline is as close to Production as possible

Design for OperationsEnsure Applications exploit the “Dynamic Data Centre”

Page 23: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

The Development Infrastructure

Centralised and Managed Development EnvironmentBased on VMware Virtual Infrastructure 3.04 way Dual Core HostsStandard build VM – close to production imageBackup/Recovery providedSelf ServiceSingle Virtualisation Platform across Development, Test and ProductionProvide an environment for testing future VMware and system software upgradesCould be used to host development PC’s as well as serversReplaces all other “development” servers

Page 24: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

EMS PoliciesAdvanced VM Image ProvisionAdvanced Load ManagementLicense ComplianceVersion ControlSnapshot ManagementImage Lifecycle ManagementHierarchical Storage Management

EMS AdaptersOperating System AdapterIntegration to VM Ware ‘V Center’Integration to VM Pick list PortalIntegration to Storage Area Network

ESX Server Farm

‘V Center’

VM Pick list Portal

Storage Area

Network

EMS Policy Layer

EMS

EMS EMS EMS

EMS

ALiVE Prototype

Page 25: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Prototype Application - Accessing the Portal

ALiVE is a Portal for creating and managing virtual machines (VM’s). Specifically, ALiVE allows users to:

View their VM’sStart and stop their VM’sSnapshot and restore their VM’sSwitch VM’s from persistent to undoableCreate a VM from a template

Page 26: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Prototype Application - Provisioning a Virtual Machine

Project ID: ID of the project that the VM will serveCost Center: Cost center that the VM will be charged toVM name: The hostname of the VM once createdOperating System: Either Windows 2000 or Windows 2003BuildType: either Gold or Silver; different memory footprints are assigned to each build and are charged accordingly

Page 27: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Prototype Application - Managing the Virtual Machines

Starting or stopping a VM

Creating a snapshot

Switching between persistent and undoable mode

Page 28: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

What was the User Feedback

Easy to useCan we have it now please……………How soon can we do formal beta releaseLots of suggested changes/improvements to the UIWould like to be able to add comments to the snapshotsPublish update information on build templates

PatchesService Packsetc

Page 29: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

And Now a Short Video……..

Page 30: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Initial ALiVE Deployment for Developers

VI3 FarmUp to 5 Hosts

Dual Core 4 wayDRS

Project Resource PoolsSharePoint Portal

Front end for Enigmatec VPackMIS reporting for Projects

CORPORATE LANVMOTION LAN

VIRTUALCENTER

PORTALSERVER

VC DATABASE PORTALDATABASE

Page 31: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Accessing the Portal

ALiVE is a Portal for creating and managing virtual machines (VM’s).Based on Microsoft SharePointVPack from Enigmatec provides the provisioning frameworkWill become a collaboration/community space for best practice and service data for the Virtual Infrastructure

Specifically, ALiVE allows users to:View their VM’sStart and stop their VM’sSnapshot and restore their VM’sSwitch VM’s from persistent to undoableCreate a VM from a template

Page 32: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Provisioning a Virtual Machine

Page 33: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Provisioning a Virtual Machine

Page 34: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Provisioning a Virtual Machine

Page 35: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Final ALiVE Deployment for Developers

VIRTUALCENTER

PORTALSERVER

CORPORATE LANVMOTION LAN

VC DATABASE PORTALDATABASE

Deployed in the Data CentreScheduled to complete March 2007

Managed by OperationsScale to support 2000 VMsBased on 4 way dual core hosts

Page 36: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Business Continuity Demonstration Environment

1

2

MDS 9216

1 2 3 4

LINK SPEED

1 2 3 4

LINK SPEED

1 2 3 4

LINK SPEED

STATUS

1 2 3 4

LINK SPEED

STATUS

SYSTEM

RESETCONSOLE MGMT 10/100 COM 2

OUTIN

OUTIN

BladeCenter

1 2 3 4 5 6 7 8 9 10 11 12 13 14

CD CD CD CDCD

“Hatfield” “Wellingborough”

IBM Blade Centre

Kashya ReplicationAppliances

IBM DS4300

IBM DS4300

ESX servers

CISCOswitch

1

2

MDS 9216

1 2 3 4

LINK SPEED

1 2 3 4

LINK SPEED

1 2 3 4

LINK SPEED

STATUS

1 2 3 4

LINK SPEED

STATUS

SYSTEM

RESETCONSOLE MGMT 10/100 COM 2

CISCOswitch

Page 37: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully
Page 38: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully
Page 39: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully
Page 40: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully
Page 41: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Business Continuity Video

Hatfield D/R Demo

Page 42: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Infrastructure Strategy

Improve Delivery EfficiencyDemand ManagementRaise IT Cost AwarenessIndustrialise IT Processes• ITIL• CMMi -

• Capability Maturity Model IntegrationAchieve Lower Cost Service Provision

Multi-sourcingAutomation

Page 43: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Infrastructure Strategy

Simplify the InfrastructureVirtualisation of servers, network and storageNew Data CentreIP multimedia network

Maintain IT Service SecurityStrengthen SecurityLive-Live running of critical systems

Page 44: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Automation Strategy

Virtualisation for DevelopmentBased on Virtual Infrastructure 3Self Service PortalFully AutomatedTest bed for all future automation

Virtualisation for Test/CTCProven first in DevelopmentMigration of Technology and Process from DevelopmentSelf Service PortalPartial Automation

Virtualisation in Production & D/ROperational Acceptance Testing in CTCUpgrade from ESX2.XX

Page 45: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully
Page 46: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully
Page 47: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully
Page 48: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully
Page 49: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

INFRASTRUCTURE RESOURCES

STORAGE NETWORK COMPUTE

VIRTUALISATION SERVICES

4

INFRASTRUCTURE MANAGEMENT SERVICES

RESOURCE MANAGEMENT SERVICES

WORKLOAD MANAGEMENTCLUSTERINGLOAD BALANCING

POLICY AND GOVERNANCE SERVICES

CONFIGURATIONMANAGEMENT LICENSE MANAGEMENT ASSET MANAGEMENT

SYSTEM & RESOURCEMODELS

SERVICE LEVELREPORTING

PERFORMANCEMANAGEMENT

CHANGEMANAGEMENT

SERVICEDESK

SER

VIC

E M

AN

AG

EMEN

T

FIREWALLSERVICES

SECU

RITY SER

VICES

Proxy Services

NETWORKSTORAGE COMPUTE

GRID SERVICESGEO-SPANPROBLEMMANAGEMENT

PKI - CERTIFICATESERVICES

DNS DirectoryServices VPN Services Network

ServicesBackup Services Provisioning &Deployment Services

Software DistributionServices

INTRUSIONDETECTION

SECURITY ZONING

The Future Vision………….

Page 50: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

INFRASTRUCTURE RESOURCES

STORAGE NETWORK COMPUTE

VIRTUALISATION SERVICES

4

INFRASTRUCTURE MANAGEMENT SERVICES

RESOURCE MANAGEMENT SERVICES

WORKLOAD MANAGEMENTCLUSTERINGLOAD BALANCING

POLICY AND GOVERNANCE SERVICES

CONFIGURATIONMANAGEMENT LICENSE MANAGEMENT ASSET MANAGEMENT

SYSTEM & RESOURCEMODELS

SERVICE LEVELREPORTING

PERFORMANCEMANAGEMENT

CHANGEMANAGEMENT

SERVICEDESK

SER

VIC

E M

AN

AG

EMEN

T

FIREWALLSERVICES

SECU

RITY SER

VICES

Proxy Services

NETWORKSTORAGE COMPUTE

GRID SERVICESGEO-SPANPROBLEMMANAGEMENT

PKI - CERTIFICATESERVICES

DNS DirectoryServices VPN Services Network

ServicesBackup Services Provisioning &Deployment Services

Software DistributionServices

INTRUSIONDETECTION

SECURITY ZONING

The Future Vision………….

Page 51: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

In SummaryVirtualisation is a Foundation Technology

Strategy should encompass Storage, Servers and NetworksPolicy and Process need to be part of the strategy

AutomationConfiguration and Asset ManagementCapacity on DemandService Level Management

Take a pragmatic approachOne step at a timeDon’t try to eat the whole elephant!

Virtualisation and Automation are not just technology solutions – people and process are just as important

Page 53: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully

Presentation Download

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Page 54: ALiVE – Automated Lights-out Virtual Enterprisedownload3.vmware.com/vmworld/2006/dvt4113.pdf · Training for Technology staff in progress. Phase 1 complete - 11 Servers successfully