alicia wilson resume 1
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Alicia Wilson1723 Thornhollow Dr., Houston, TX 77014 - 8328663858 (H) - [email protected]
Professional SummaryEnthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strongattention to detail and extensive knowledge of medical terminology.
Skill HighlightsMaintains strict confidentiality Good written communicationElectronic Medical Record (EMR) software Exercises good judgmentHIPAA compliance Deadline-drivenStrong planning skills Strong work ethicPatient-focused care Team player with positive attitude
CPR and First Aid Certified
Professional ExperienceC.W ROD Tools/DXP August 2010 to CurrentAdministrative AssistantHouston, TX
Managed the receptionist area, including greeting visitors and responding to telephone andin-person requests for information.Maintained an up-to-date department organizational chart.Maintained the front desk and reception area in a neat and organized fashion.Made copies, sent faxes and handled all incoming and outgoing correspondence.
Fallbrook Nursing and Rehabilitation January 2008 to August 2010Receptionist/Medical RecordsHouston, TX
Pulled patient charts for upcoming appointments.Typed medical orders for procedures and laboratory tests.Followed-up with insurance companies and individuals to resolve discrepancies.Maintained complete confidentiality in accordance with organization and legal requirements.Delivered information to correct department, individual or outside location.
Premier Research Group February 2005 to January 2008Front Desk ReceptionistHouston, TX
Recorded and filed patient data and medical records.Wrote clear and detailed clinical phone messages for physicians.Scheduled surgeries and procedures in conjunction with Surgical Coordinator.Scheduled patient appointments.Monitored shared email in-boxes and ensured inquiries were addressed.Directed patient flow during practice hours, minimizing patient wait time.
Education and TrainingLone Star College 2004Certificate: Microsoft OfficeHouston, TX
Eisenhower High School 2003High School Diploma: General StudiesHouston, TX