alice in organisationland

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A l l i c e n i o r g a n i s a t i o l a n d n

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This is a visual journey in English through the Dutch book "Alice in organisatieland" by Johan Boudewijns, where Alice discovers how unwritten rules in organisations work and how to change them

TRANSCRIPT

Page 1: Alice in Organisationland

Al l i c

e ni o rga n isa t i o l

a

n d

n

Page 2: Alice in Organisationland

A visual journey in English through the Dutch book

www.aliceinorganisatieland.nl

Page 3: Alice in Organisationland

fallsAlice

fallsfalls …

.

and

and

Page 4: Alice in Organisationland

When she is finished falling,

she scrapes the remaining pieces of cloud from her dress

Page 5: Alice in Organisationland

She looks around her and sees a magnificent grainfield

ready for harvesting

Page 6: Alice in Organisationland

S uddenly she hears voices …

She turns around

Page 7: Alice in Organisationland

We will starve this winter because so little

harvesting has been done

The rainy season is coming. The grain will

decay in the fields

Page 8: Alice in Organisationland

“Why on earth are the people tálking about the grain,

whereas they should be harvesting it ? ”

Alice asks herself loudly

Page 9: Alice in Organisationland

… people don’t behave as logical as a clock

To this I know the answer ….

Page 10: Alice in Organisationland

Alice turns towards the clock

She is very eager to hear what the clock has to say

Page 11: Alice in Organisationland

“The written rules shape the first system.

This structure determines part of your behaviour”

Page 12: Alice in Organisationland

“ … behind the intended system a second system lies. Both are tied together and preserve each others state …..”

Page 13: Alice in Organisationland

“Everything which is not visibly regulated is regulated nevertheless,

you see?”

the clock says

Page 14: Alice in Organisationland

Alice would gladly see the invisible,

but the sight of pregnant grain is catching her eyes instead

Page 15: Alice in Organisationland

“Maybe you will get

the picture if I show

you some unwritten

rules

Look …”

Page 16: Alice in Organisationland

“Ik zal je een aantal

ongeschreven regels

laten zien”

“Ik zal je

een aantal

ongeschreven

regels

laten

zien”

Don’t make mista

kes

Make

the boss happy

Be the bringer of happy news

Never putt down your colleagues

Do not speak your true mind

Don’t speak directly to someone higher in the hierarchy

You can say NO and do YES

Page 17: Alice in Organisationland

Alice has become pretty dizzy

watching all those rules that are unwritten!

Page 18: Alice in Organisationland

“Dizzy or not, people tend to follow

the rules which are nót written”

Page 19: Alice in Organisationland

the clock calls out

before Alice continues falling

“Belie

ve behaviour, not

word

s”

Page 20: Alice in Organisationland

After Alice hits solid ground, she continues her journey

Page 21: Alice in Organisationland

She thinks about the man who recently told her

that his door always stands open for her …

Page 22: Alice in Organisationland

She can see now that people

don’t always walk their talk, but she doesn’t yet understand

why,

especially not if people get hungry by doing so!

Page 23: Alice in Organisationland

Then she comes across a motive

Page 24: Alice in Organisationland

make

sure y

ou

clarify th

em

“Every behaviour has its roots in its motives”

the motive says

Page 25: Alice in Organisationland

“Motives?

Hmmm… having enough to eat, being important, cosiness, making friends, being able to harvest well, gaining

respect, status, earning money, climbing the social ladder, recognition, acknowledgment”

Alice runs down a few

Page 26: Alice in Organisationland

“People want to satisfy several motives. When they can’t, they simply freeze”

the motive knows

“Wait, I will show you …”

Page 27: Alice in Organisationland

Behaviour: working hard to harvest the grain

Motive: Cosiness

Motiv

e:

Gaining so

cial s

tatus

…. My colleagues will

think I am a eager beaver

…. I will then get recognition from my boss

Page 28: Alice in Organisationland

“Are you showing off when you work hard? How I would like to

break this circle”

Alice calls out before she continues

falling

Page 29: Alice in Organisationland

While Alice tidies up her hair a bit

(which is not an unnecessary luxury after falling) she hears distant twittering

Page 30: Alice in Organisationland

“Emotion is the reason why people will be hungry this winter”

the birds twitter in her direction

Page 31: Alice in Organisationland

“Thoughts about the written rules paint the colours of people’s emotions. They thereby make a painting of reality. But their emotions do not represent reality itself”

Page 32: Alice in Organisationland

“You can not check whether your emotion is “real”,

because if you go looking for it, you summon it ..

Page 33: Alice in Organisationland

“… but the colour of your emotion dóes affect your behaviour”

Page 34: Alice in Organisationland

Je kunt niet controleren of je emotie echt bestaat,

want als je ernaar zoekt roep je de emotie op

“If you are feeling bad, you’d rather not play or work together and your memory does not work as well either”

Page 35: Alice in Organisationland

“Then, harvesting the grain will probably not belong to the possibilities?”

Alice asks while summoning an angry mood

Page 36: Alice in Organisationland

“That’s right. The way you think determines the way you feel and behave

Acknowledge the power of thinking habits!”

Page 37: Alice in Organisationland

“Emotion is a closed system of chain reactions. Stand beside the dominoes and try to see what your

emotions tell you about the situation”

Page 38: Alice in Organisationland

While the dom

inoes fall,

Alice falls further and further …

Page 39: Alice in Organisationland

Her landing is wet

Page 40: Alice in Organisationland

“Most people don’t see the other person, but an image they have formed of someone.

In this way they don’t talk to the other, but to themselves”

the bubbles say

Page 41: Alice in Organisationland

“…. but the behaviour of others is determined by a lot more factors than your opinion about them”

Page 42: Alice in Organisationland

“But how do I break down this system ….”

Alice sighs

Page 43: Alice in Organisationland

“By asking if what you are seeing is right. That’s how you break the second system”

the bubbles bubble

Page 44: Alice in Organisationland

“You can start by putting on different glasses to look at the same thing …”

Page 45: Alice in Organisationland

“…. you can only complete the picture by wánting to understand the point of view of everyone involved …”

Page 46: Alice in Organisationland

If you comply with unwritten rules like

“Don’t keep asking questions”

and

“Don’t speak up to someone higher in the hierarchy”

your picture remains one sided”

Page 47: Alice in Organisationland

But is your picture right ?

”You will have to verify !”

Alice calls out in an euphoric state

Page 48: Alice in Organisationland

“That’s right !”

a proud bubble says, bursting into pieces as a result of pure joy

Page 49: Alice in Organisationland

Alice feels her journey through

organisationland has come to an end

She thinks about what she has learned

Page 50: Alice in Organisationland

“If you use your eyeballs well,

you can find out how people interpret the written rules”

Page 51: Alice in Organisationland

“… and if you know how unwritten rulescome about, you can change them!”

Alice concludes feeling as

light as a feather

Page 52: Alice in Organisationland

From that moment on …

Alice fell happily ever after

Page 53: Alice in Organisationland

Epilogue by Alice:

Unwritten rules have diverse effects from which people suffer, while the same people also cause them by keeping to the unwritten rules. People often don’t know that and they almost never do so on purpose.

No one is to blame! And that is just as well, because feeling guilty makes you freeze and do nothing and we

wouldn’t want thát. Tsssss…

Page 54: Alice in Organisationland

Through the eyes of Marina Noordegraaf

You were watching the visual interpretation of the book “Alice in organisatieland” as seen through the eyes of Marina Noordegraaf (www.marinanoordegraaf.nl). With very special thanks for checking the English to my

dear friend Tim Bowen, who has been my penfriend from England for over 16 years now

Page 55: Alice in Organisationland

The visual material for this travel came from flickr (http://www.flickr.com)

1. http://www.flickr.com/photos/botheredbybees/323501213/ 3. http://www.flickr.com/photos/andthenpatterns/608853796/ 4. http://www.flickr.com/photos/kky/704056791/ 5. http://www.flickr.com/photos/rayced/480714958/ 6. http://www.flickr.com/photos/77682540@N00/2623969513/ 7. http://www.flickr.com/photos/hamed/962315433/8. http://www.flickr.com/photos/konehead/2831780556/ 9. http://www.flickr.com/photos/azrainman/990800063/10. http://www.flickr.com/photos/strict/413108056/ 11. http://www.flickr.com/photos/rockymountainhigh/1538260470/12. http://www.flickr.com/photos/zakmc/2336254540/ 13. http://www.flickr.com/photos/trialsanderrors/2818529606/ 14. http://www.flickr.com/photos/marfis75/2583328345/ 15. Photo by Marina Noordegraaf 16. http://www.flickr.com/photos/miranda310/2586075501/in/photostream/17. http://www.flickr.com/photos/17305559@N00/482841793/ 18. http://www.flickr.com/photos/cygnus921/2728259955/ 19. http://www.flickr.com/photos/nicmcphee/395357747/ 20. http://www.flickr.com/photos/pinkspleen/464011400/21. http://www.flickr.com/photos/andyfitz/292886381/ 22. http://www.flickr.com/photos/wojtekmejor/1338394306/23. http://www.flickr.com/photos/28481088@N00/1461848534/24. http://www.flickr.com/photos/28481088@N00/1461848106/in/photostream/25. http://www.flickr.com/photos/emdot/96674873/ 26. http://www.flickr.com/photos/peterpearson/2618681122/27. http://www.flickr.com/photos/superfantastic/1565232473/ 28. http://www.flickr.com/photos/terretta/168517881/29. http://www.flickr.com/photos/combust/988271713/ 30. http://www.flickr.com/photos/superfantastic/327265160/31. http://www.flickr.com/photos/lifeontheedge/476415724/ 32. http://www.flickr.com/photos/yogi/175690858/33. http://www.flickr.com/photos/allyaubryphotography/2535453766/ 34. http://www.flickr.com/photos/selmanpinarli/407250078/ 35.http://www.flickr.com/photos/lanuiop/2488945432/in/photostream/36. http://www.flickr.com/photos/freeparking/2567089413/ 37. http://www.flickr.com/photos/aussiegall/297237720/ 38. http://www.flickr.com/photos/fdecomite/474389675/ 39. http://www.flickr.com/photos/notsogoodphotography/2099576911/40. http://www.flickr.com/photos/annieominous/2216861189/ 41. http://www.flickr.com/photos/kubina/42275122/ 42. http://www.flickr.com/photos/pinkspleen/2088114113/ 43. http://www.flickr.com/photos/wwworks/612350664/ 44. http://www.flickr.com/photos/visulogik/1744058293/in/set-72157602691462472/ 45. http://www.flickr.com/photos/napfisk/382956990/ 46. http://www.flickr.com/photos/clickclickclickclick/2587958183/in/photostream/ 47. http://www.flickr.com/photos/monroesdragonfly/2739734655/ 48. http://www.flickr.com/photos/mikeygottawa/2154857390/in/photostream/ 49. http://www.flickr.com/photos/ckaroli/1671699914/ 50. http://www.flickr.com/photos/yoko69/482034146/ 51. http://www.flickr.com/photos/paul_fisk/2079495260/ 52. http://www.flickr.com/photos/kessiye/2487581897/ 53. http://www.flickr.com/photos/frenkieb/4423393/