alexander\'s award winning services

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w www.alexanders.netAlexander’s Mobility Services

Corporate Relocation

Key Program BenefitsKey Program BenefitsKey Program Benefits

IntroductionAlexander’s understands that recruitment is one of a company’s most powerful tools in an ever-changing, competitive business climate. A successful relocation helps to ensure your employees remain productive and focused on their jobs. Alexander’s can help you and your transferees find a good balance between their needs and company policies.

Service Program OverviewWe begin the relocation process by gaining a solid understanding of your company, its policies and culture. We build your service delivery programs on your wants and needs, not ours. Our personal customer service representatives plan the details of each relocation with the transferring families. This planning process includes a comprehensive pre-move orientation call, communication of your policies, and personal attention and assistance throughout the relocation.

Our exclusive move management program allows us to better serve your transferees with useful information, which strengthens the relationship so important to them during a stressful time.

� Policy consulting

� Cost of living analysis

� Group move management

� Lump sum move programs

� Pre-move counseling

� Transportation and storage services

We follow a flexible approach to tailor a solution that satisfies your relocation objectives at every turn. We start by analyzing your situation in light of your policy and budget. Then, from a variety of service options, we create a solution that offers solid value with no compromise in quality.

� Unlimited self-pack self-haul capabilities mean less opportunity for error

� Our locations strategically positioned throughout the United States and supported by the Atlas network of more than 800 global agents

� We provide a customer service oriented approach to each move

� Expedited claims services are handled through Alexander’s in-house claims department

� Online information access and shipment tracking make our customers’ relocation programs work better and faster

� Customized reporting means you get the information you want, when you want it, in a format you can easily use

� Self-pack self-haul capabilities

� Shipment tracking

� Temporary living assistance

� Executive assistance program

� Real estate closing services

� Reporting/performance statistics

2811 Beverly Dr., Ste. 100, Eagan, MN 55121 / 800.328.5673 / MN DOT 375523Atlas Van Lines, Inc. / U.S. DOT No. 125550 / TM & © 2012 AWGI LLC

ContactBob RyanNational Account Executive800.328-5673 ext. [email protected]


Household Goods Moving

Key Program BenefitsKey Program BenefitsKey Program Benefits

IntroductionWhether you’re moving to a home in another city and state, to one across town, or in another country, you need a moving company with decades of experience moving families like yours.

You need Alexander’s Mobility Services, a local, long distance and international mover.

A move involves much more than just transporting your home’s furnishings and personal effects. You need the consistency and high level of service offered by Alexander’s Mobility Services’ pack and haul program.

Service Program OverviewThe Alexander’s team of moving specialists works together with you to plan, manage, and execute your move without the needless worry and anxiety that are associated with other moves.

We bring the knowledge and expertise of sixty years of moving families and a reputation built on proven quality performance.

From the initial move consultation and pre-move survey to the day we deliver and place the last box and piece of furniture, your move coordinator is available to answer your questions and monitor every phase of your move -- from packing and loading to delivery and unpacking.

It’s not unusual to feel anxious when you move. With Alexander’s Mobility Services, you get experienced people to help you.

We bring the technology, equipment, and know-how to make moving easier for you, which is why thousands of families have entrusted our packers and movers to take them home.

� Alexander’s comprehensive household goods transportation services allow you to focus on your family and your job

� Single point of contact ensures that you know who to call when things aren’t going right

� Our team works with you to design a cost-effective move plan that meets your unique needs and exceeds your expectations

� Our experienced customer service representatives, professional van operators, and fully-vetted crews guide you through the moving process from start to finish

� We counsel you about what to expect during your move, and about what we do to ensure your furnishings and personal effects are properly protected throughout the move




Global Relocation

IntroductionAs a global organization, success requires that your company effectively master the complexities of the international market. Alexander’s Mobility Services can help you get your arms around the challenges of international relocation; both large and small. Our team of international relocation experts understands the intricacies of an international relocation—from import requirements and shipping deadlines to procedures for safety and security.

Service Program OverviewOur personal mobility coordinators work with your transferees to plan the details of their relocation, clearly communicating your policies and requirements. You and your transferee get a single, friendly point of contact, a constant helper who makes the entire experience as smooth and anxiety-free as possible.

Alexander’s will work with you to create an international relocation solution tailored precisely to your company’s needs.

� Personal move management

� Group moves

� Departure and destination services

� Automobile transportation

� Short term and long term storage

� Policy development

� Property management

� Cost of living analysis

� Mortgage assistance

� Cross cultural training

� Repatriation assistance

Key Program BenefitsKey Program BenefitsKey Program BenefitsWhen you choose Alexander’s, you get a single, high-quality provider for every aspect of your firm’s international transfers. Partnerships with a global network of providers guarantee you get the superior service you expect—and we demand. With Alexander’s you can be confident in the success of your international transfers.

� Single point of contact throughout the moving process

� Expert staff averaging over 10 years’ experience in international relocations

� Personalized programs and pricing to meet your company’s needs

� Relocation program development assistance




Office Relocations and Facilities Management

IntroductionAlexander’s Mobility Services’ commercial moving program is the answer to your office and industrial relocation needs. Nationwide locations, a full roster of services, and experienced project managers and crews give our clients unmatched resources to take on any commercial, office complex and plant relocation. Whether you need to relocate a few rooms within one building or populate a complex of buildings, you’ll experience minimal interruption to your operations.

Service Program OverviewWe begin with a careful study of your situation—learning your business and its equipment, inside and out. We look at the project and budget from your perspective and work with you to fully understand your objectives and expectations. We develop a comprehensive, customized plan to ensure a successful transition including precise scheduling and a color-coded facility layout. Every step of the move is outlined and explained to your entire team.

� On-site move management, project management and move coordination

� Preparation and moving of libraries, filing systems and shelving contents

� Global, national and local; large or small scale; single or multi-phased; building-to-building and internal office and industrial moving

� Relocation of electronics, computers and server rooms

� Facility relocations, building clear-outs and upgrade programs

� Storage and asset management for furniture, fixtures and other inventories

� Systems furniture, fixtures, equipment and case goods reconfiguration; receiving, delivery and installation of new and used product

� Relocation of laboratory, industrial and other heavy equipment and fixtures

Key Program BenefitsKey Program BenefitsKey Program BenefitsWhen you work with Alexander’s you’re working with a team that handles over 3,500 commercial moves annually.

Regardless of your project’s size or unique requirements, you’ll get competitive pricing without sacrificing quality.

� Experienced professional drivers and crews averaging approximately ten years industry experience

� Comprehensive project management and move planning

� Single point of contact throughout the entire project

� Customized billing, invoicing, and reporting capabilities

� Secure shipments for sensitive information and equipment

� Consistent crews, drivers and project managers means enhanced security

� Specialized equipment for sensitive electronics moves




Asset Management and Warehousing

IntroductionThe modern workplace is a complex combination of systems and free-standing furniture, computers and equipment—assets which must be properly managed to maintain their value. We help companies like yours meet this challenge with a team of uniquely qualified professionals, state-of-the-art facilities, and turn-key implementation and integration services. We turn asset management into a strength rather than an expense of doing business.

Service Program OverviewAlexander’s provides short-and long-term storage solutions built to your specifications. We perform all pick-up and delivery services and comprehensive packing and crating for global transportation. From sensitive antiques and art collections to extensive record and file cataloguing, we use advanced technologies to help you manage your assets so you can focus on your core business utilizing the Windfall™ system bar-coding software program.

Windfall’s web-based system automates our warehouse process, enhances customer access, expedites storage invoicing and streamlines inventory processes. Every Alexander’s facility is palletized, with modern security, fire-detection and sprinkler systems.

This package provides:

Key Program BenefitsKey Program BenefitsKey Program BenefitsAlexander’s recognizes that not all asset management and warehousing needs are created equal. We have developed specialized programs for clients with unique storage and distribution requirements.

� Commercial furniture and equipment

� Records storage

� Hospitals and medical facility assets

� School and college/university property

� Hotel and restaurant chain assets

� Secure access to your inventory via the internet with 24/7 availability

� Customized data profiles—we collect the information you want to see

� Digital imaging

� Flexible report writing capabilities

� Online work orders

� Fast, accurate invoicing




Logistics Services

IntroductionThe Alexander’s logistics team will fully support your project from planning and coordination through completion utilizing proven processes and near-limitless resources. We understand that every shipment this division handles is of the utmost importance and that there is no room for error. That is why our specialized logistics division is comprised of drivers ranked among Alexander’s elite in terms of service, quality, and expertise.

Service Program OverviewThe Alexander’s team works with specialized service partners throughout the country to provide the right additional services to meet the unique needs of each shipment. Alexander’s has nine facilities strategically located throughout the United States. With the added support of Atlas’ specialized transportation group and its fleet of over 7,500 power units, Alexander’s is able to meet the needs of any project.

� Equipment rigging

� Fine art exhibition transport

� Secure storage for high value assets

� Comprehensive art exhibition or tour transport services

� Shipping containers for overseas shipping or secure storage

� Crated and blanket wrapped service

� Truckload and less than truckload (LTL) services

� High cube and climate-controlled vans

� Internet shipment and satellite tracking

� On site show representation at most major trade shows

� No off-loading (same driver pickup and delivery)

Key Program BenefitsKey Program BenefitsKey Program BenefitsNo matter what your logistical need, Alexander’s Mobility Services has the expertise and resources to transform your logistics challenge into success.

� Air-ride trailers keep your high-value assets

� ASTEC express shipping for small shipments

� Elite crews selected for their history of excellence

� Lowest claims occurrence ratio of any other division, with one third of one percent.

� Last-on first off shipment handling

� Expert packing services keep your valuables safe and secure




Program Management

IntroductionIn a competitive marketplace there is no room for errors or delays that can prove costly to your organization and may endanger your company’s valuable assets. Alexander’s Mobility Services has successfully planned, managed, and executed numerous large-scale and ongoing projects that range from full military base closures to moving projects for corporate clients. Our detail-oriented program management team is comprised of experienced, successful personnel with proven track records for client satisfaction and overall excellence.

Service Program OverviewThe Alexander’s program management team approaches every project utilizing our proven, four point management process.

Our team works with your organization’s key stakeholders to develop solutions based on your individual needs and requirements. We handle every aspect of your program from finance and budgeting to asset management to hands on project management, while utilizing the latest technology. Our reporting system tracks every aspect of your project ensuring accountability at every step.

Services typically include:

� Complete job coordination

� Program management

� Advanced program planning and communications

� Cost management and budgeting

� Transportation and relocation management

� Vendor management

� Storage, asset management, warehousing, distribution and liquidation

Key Program BenefitsKey Program BenefitsKey Program BenefitsAlexander’s program management services offer clients options that meet every project need. Whether your project involves an entire plant relocation or a complex series of moves resulting from a merger, reorganization or other business change, our project management services, reporting, customized accounting, cloud-based program management and asset management services can be customized to meet the requirements of your project.

� Military and BRAC programs

� Hospital, medical center and laboratory moves

� Hotel projects and hospitality programs

� Large-scale moving projects and programs

� Data-center and IT moves

� Specialized environment moves



alexander\'s award winning services

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