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Alcatel-Lucent Talk - ILVT

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Page 1: Alcatel Lucent Talk   Ilvt
Page 2: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

by Tony GUEZ

INSTANT LANGUAGE VOICE TRANSLATION

Page 3: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

3

1. Problem statement: People speaking different languages present barriers to global communications and cooperation

2. Benefits of Instant Language Voice Translation Solution

3. Use cases

4. Solution architecture

AGENDA

Page 4: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

• Today almost all translation done by human effort (>99%)

• 400,000 translators worldwide, 150,000 in Europe

• $5.7 Billion dollar industry in 2006

• European Union: 1.3 Billion spent on translation

- 506 language directions to translate

- Current effort insufficient to keep up with needs of 23 member states

• Worldwide 6,000 languages

- 36,000,000 language directions!!!

• Actual translation work is currently only about 10% of translatable text

• Translation needs are growing 25% -35% per year

• …and that’s just for text…

THE MAGNITUDEOF THE PROBLEM

Page 5: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

Conferences• Estimated 300,000 conference per year in Europe

- 150 professional simultaneous translators

- 1% or less are translated

• Internet

- On YouTube, every minute 13 hours of new videos

• Television

- Satellite, cable: Virtually unlimited channels

• Lectures

- Government, Universities, corporations

• Meetings

• Telephone conversations

• Travel dialogs/encounters

TRANSLATIONOF SPEECH

Page 6: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

6

MARKET SEGMENT FOR ILVT SERVICES

Example of “Telephony interpretation market” (TIS*) using external interpreter

100 million € in 2012+ 14,6 % YoY

Most requested languages:

English and SpanishCost $3-4mn

FOR ANY SEGMENTS!!

(TIS*) is a very small part of our Total Addressable Market

G2C

B2C C2CFinancial services

Consumer products

Inter-personal

Insurance

Travel

Telecom

Government

Utilities

Healthcare

Page 7: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

7

PARTNERENTERPRISEGROUP

BELL LABS ILVT TEAM

MULTIPLE EXPERTS TOGETHER FOR A UNIQUE ALCATEL-LUCENT INNOVATIVE PROJECT

Page 8: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

8

WE ENABLE PEOPLE SPEAK TO EACH OTHER IN DIFFERENT LANGUAGES OVER THE PHONE WITH

INSTANT VOICE TRANSLATION AND TEXT TRANSCRIPTS

ILVT SOLUTION, TO EXCHANGE WITH THE WORLD IN YOUR NATIVE LANGUAGE…

LANGUAGE TRANSLATION

NETWORK

BONJOUR CIAO !

Page 9: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

9

…AND TEXT TRANSLATIONON THE SCREEN IN REAL TIME!!

Page 10: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

• ILVT supports the following activities:

- Globalization of the trade activities

- Expansion of tourism

- Globally mobile workforce of international workers

- Public service support for non-native speakers

- International and national organizations (Justice, Security, EC, UN, NATO…)

ILVT BENEFITS

Page 11: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

• Rapid increase of global communications access

• Including access to fixed and mobile Internet

• Large broadband available in fixed and mobile networks

- (LTE, optics, IMS, 3G+)

• Partially driven by social and professional networks expansion

• Rapid growing percentage of illiterate people in emerging countries using mobile devices

MARKET TRENDS DRIVING THE NEED FOR THIS SOLUTION

Page 12: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

12

BUT THERE IS A GAP BETWEEN THE RAPID DEVELOPMENT OF ANY HUMAN EXCHANGES…AND LEARNING MORE LANGUAGES

CAN YOUTALK TO ME?

VOUS POUVEZ ME PARLER!!? ? !

Page 13: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

13

INSTANT LANGUAGE VOICE TRANSLATIONUSE CASES

Page 14: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

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ILVT USE CASES, FROM ONE TERMINAL TO MANY

#1HELLO!...

…BONJOUR!

#2CIAO BONJOUR

#3

BONJOUR

HELLO

OLA

Page 15: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

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USE CASEINFORMATION

CONTACT AND INFORMATION DESK POINT

• Reduction costs

− cost of multilingual staff

− difficult to recruit

− expensive profiles

• Flexibility need

− resolve peak calls

− support 24x7

BONJOUR,JE CHERCHE…

BUENOS DIAS

Page 16: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

16

USE CASETRANSLATION OF SPEECH(LANGUAGES AND TEXT)

MR. PRESIDENT SEÑOR PRÉSIDENTE

Page 17: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

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ILVTserver

USE CASEBOOKING

ILVTserver

HELLO, I DON’T SPEAK YOUR LANGUAGE AND I’M USING THE ILVT SERVICE TO BOOK…

Page 18: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

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USE CASENEW BUSINESSAND MORE TRADE

•No intermediates

•More confidence

• Faster

•More business initiative

•More direct prospection

•At any time, everywhere

E QUALE SAREBBÉ

IL PRECIO ?

IT IS BETTER IF YOU TAKE ALL OF THEM

Page 19: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

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USE CASECLAIMS POLICEOFFICE, EMERGENCY,…

I LOST MY PASSPORT

SOMEONE STOLE MY CREDIT CARD!!!

CALMEZ-VOUS, ON VA VOUS AIDER…

Page 20: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

20

• Using ILVT server

- Best reception

- Gain time

- Rapid support

- Better diagnostic

- Increase confidence

USE CASEHEALTH CARE

मै ंमै ंमै ंमै ं पे टपे टपे टपे ट मे ंमे ंमे ंमे ंदर् ददर् ददर् ददर् द हैहैहैहै

WHAT IS HE SAYING!!!?

Page 21: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

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• Regional emergencies

• Natural disasters

• Civil war

• Outbreaks of disease

• Peacekeeping operations

• Health care for needy and poor

USE CASEHUMANITARIAN NEEDS

Page 22: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

22

INSTANT LANGUAGE VOICE TRANSLATION ARCHITECTURE

Page 23: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

23

ILVTSERVER

DEVELOPMENT PATH TO A CARRIER GRADE PRODUCT

• Sentence recognition

• Disambiguation

• Noise disturbance

• Ergonomics

• Sound quality

PHASE 1 FOR CORPORATE

• Consecutive translation

• Focus on domains

• Dedicated corpus

• Indoor web access

•Written and audio output

• Limited interactivity

•Wideband and audio quality

PHASE 2 FOR MASS MARKET

• Simultaneous translation

• System learning

• Broader domains

• Complex corpus

• Noise filtering algorithms

•Written and audio output

• Friendly web interface

•Wideband and audio quality

Page 24: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

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NO

ISE

CA

NC

ELL

AT

ION

REAL-TIME TRANSLATION MODULE (C++)

VO

ICE

RE

CO

GN

ITIO

N

CONTEXT SETTING

TR

AN

SLA

TIO

N(S

)

DISAMBIGUATION ENGINE (CONTEXT MGMT)

VOICE SYNTHESIS

WEB DISPLAY

• Dictionaries

• Voices DB

• User Profiles

SPEAKER(VOICE)(VOICEAND TEXT)

CORRESPONDENT #1(VOICE AND TEXT)

LEARNING

OFFLINE DISAMBIGUATION HELPER DATABASES

ILVT SERVER GLOBALARCHITECTURE

VOICE SYNTHESIS

WEB DISPLAY CORRESPONDENT #2(VOICE AND TEXT)

Page 25: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

25

ILVT/LINUX SERVER

16 KHZ PCM AUDIOENGLISH

16 KHZ PCM AUDIOSPANISH

RECOGNITION ANDTRANSLATION API

ILVT

TRIALARCHITECTURE

RECOGNITION ANDTRANSLATION SERVER

HELLO HOLA

Page 26: Alcatel Lucent Talk   Ilvt

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — CONFIDENTIAL — SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW — PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION

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Q & A

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