alcatel-lucent universityalcatel-lucent university is the company’s premiere organization for...
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Sydney
Shanghai
Timisoara
St. Petersburg
Ottawa
Murray Hill
Sao Paolo
Mexico City
Plano
Naperville
Midrand
Madrid
WarsawLannion
StuttgartAntwerp
Newport
Riyadh
Istanbul
Cairo
Delhi
Singapore
Vimercate
Training Centers Satellite Locations
Success in today’s challenging business environment requires a workforce with the skills to effectively compete. Alcatel-Lucent University is an experienced, global partner capable of adapting its broad portfolio of learning services to match your particular needs. Timely, innovative, high-impact learning solutions from Alcatel-Lucent University accelerate your employees’ performance, enabling you to achieve your strategic business objectives and gain a key competitive edge.
Alcatel-Lucent University Learning services for a competitive advantage
Gain knowledge and proficiency from a corporate learning industry leader
Alcatel-Lucent University is the company’s premiere organization for continuous learning and professional development, presenting world-class learning opportuni-ties in the areas of products, technology and management. The University’s knowledgeable and highly-skilled team of professionals is able to understand your business objectives and efficiently adapt the training to fit your particular learning needs. This personalized approach enables you to speed your return on investment in an increasingly competitive global market.
Deep Know-how and Large Customer Base ...
23 TRAINING CENTERS WORLDWIDE
2.3M STUDENT HOURS DELIVERED
120,757STUDENTS
157COUNTRIES
A comprehensive Learning Offering
In addition to training courses, other learning services are offered to maximize the performance of an organization. Alcatel-Lucent University solutions cover the entire life cycle of a network, including planning, deployment, operations, maintenance and network upgrades and trouble-shooting management.
Services include:
Analysis of learning needs and skills gaps to define learning content and steps for the different roles
Well-defined training plans and tests to measure the effectiveness of training
Workshops and training classes focusing on upgrades to new releases, troubleshooting or advanced functions
Standard certification programs to validate required skills for key job roles in your organization
Certification programs to ensure maximum value and return on your technological investment
Alcatel-Lucent University Certification Programs focus on solutions and technologies, such as IP Service Routing, Long Term Evolution (LTE) and more which are highly relevant for your business. Led by highly-qualified instructors and subject matter experts, certification courses devote significant time to hands-on lab training and exercises to ensure that students gain proficiency in configuration, provisioning and trouble-shooting. Alcatel-Lucent University Certification Program Key Advantages are:
• Accelerated time to market• Decreased network operations and maintenance costs• Strengthened in-house technical expertise and reduced reliance on external partners• Relevant content from foundation level to technical expertise• Real-world instruction delivered by highly-qualified subject matter experts• Fully standard, comparable levels of qualification and expertise• A clear development path and job satisfaction/marketability for your employees
LEARNINGADVISORYLearning
Plan
ALU PRODUCT TRAINING
OFF THE SHELF AND/OR CUSTOMDEVELOPMENT & DELIVERY
GENERAL TECHNOLOGY &MANAGEMENT TRAINING CERTIFICATION
By product & role
REFRESH & ENHANCESERVICES
Troubleshooting, Upgrades, Advances
Post-Training ServicesTraining ServicesPre-TrainingServices
ASSESSMENT LEARNING SERVICES
Learning is adapted to your needs in a variety of innovative formats
In a world moving at the speed of ideas, learning must keep pace. Our student-centric model utilizes the latest in learning technologies and methodologies to create a personalized learning environment, providing timely and relevant information in preferred, easily-accessible formats.
Alcatel-Lucent University combines classroom lectures & hands-on experience with technology-based training.
Courses are delivered by instructors (virtual and classroom-based) or via E-learning (web based). Customization adapts learning to your needs ranging from selecting specific elements of existing content to developing completely new content.
5 levels of proficiency from general knowledge awareness to expert level training are available. Levels are adapted to different roles in the organization (management, sales, technical expert, etc.)
The Open Classes program enables an organization to send a few individuals to any course without the need to run dedicated classes. Classes are delivered virtually via web access and also at Alcatel-Lucent premises. Programs include large offering of technical training and are available per region.
Courses available in the Products and Solutions Course Navigator vary from convenient e-learning shorts to intensive hands-on training.
THE COURSE NAVIGATOR: STRUCTURED AND THE COURSE NAVIGATOR: STRUCTURED AND RELEVANT CURRICULA
www.alcatel-lucent.com/university/Catalog/
The Course Navigator provides access to Alcatel-Lucent's top product and solution-related learning offerings
Wireline
IP AccessAccess Management MotiveFixed NGN CoreIMS AccessIMS Border GatewaysMedia Gateway ControllersMedia Gateways MgtLegal InterceptionApplicationsChargingIP Transport
Wireless
CDMAGSM RadioW-CDMALTEWiMAXNGN Mobile Core
Solutions4ALLAECBTHLNIMSOECIP4ALLLTELinear Ad InsertMobile BackhaulMulti-screen Video
Applications
Applications Servers and Platforms
Real Time Convergent Payment
Subscribers Data Management
Messaging
Motive
Digital Media & Advertising
Uni�ed Communications
IP
The Service Routing Certi�cation Program
Carrier Ethernet Switches and IP/MPLS Routers
Service Aware Network Management of Carrier Ethernet and IP/MPLS Networks
Mobility Solutions
Industries and Government Solutions
Optics
Aggregation
Intelligent Optical Networking
Photonics
Wireless Transmission
Submarine
Network Management
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Questions? Call our Global Contact Center
The Global Contact Center is available to assist you with your learning requests
• Available 24/7 by phone or email, your request will be processed and an answer delivered promptly.
• Connects you with the right University experts and the latest resources for consultancy and courseware
• Continuously adding new language services and global locations, designed for user satisfaction.
• Equips you with the best tools and resources to better utilize ALU products
Region External Number Internal Number
Americas +1 888 582 3688 or OnNet 2840 5924 +1 770 750 5924
EMEA +33 2 9604 8888 or OnNet 2106 8888 +49 711821 37563 APAC(non-China) +612 8306 6661 OnNet 2704 6661
Region External Number Internal Number
Americas 888 582 3688 or OnNet 2840 5924 +1 770 750 5924
EMEA +33 29828 5278 OnNet 2188 5278
APAC(non-China) +603 2028 0269 OnNet 2717 1269
Alcatel-Lucent University Regional Contact Numbers Global Enterprise Contact Numbers
Email: [email protected] Email: [email protected]
The Alcatel-Lucent University name and identifier are trademarks of Alcatel-Lucent. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.
© 2013 Alcatel-Lucent. All rights reserved.ALUniv 0113 - 7
www.alcatel-lucent.com/university