alberta secure access service reference guide · alberta human services asas registration and...

26
Alberta Secure Access Service Reference Guide Version: 1.2 October 20, 2015

Upload: vuhanh

Post on 02-Jan-2019

218 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Secure Access Service

Reference Guide

Version: 1.2

October 20, 2015

Page 2: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Table of Contents

Alberta Secure Access Service ........................................................................................................1

Registering with ASAS ....................................................................................................................3

Enrolling in a Service.......................................................................................................................8

ASAS Self-provisioning Services ..................................................................................................16

Retrieving a Forgotten Password ...................................................................................................21

Page 3: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 1 of 32

Alberta Secure Access Service

Overview

The Alberta Secure Access Service (ASAS) provides Identity and Access Management services

for Government of Alberta on-line services. ASAS can be divided into two basic concepts –

Registration and Enrollment – both of which are discussed in further detail below.

Registration

Registration is the process of setting up an account to access Government of Alberta on-line

services. Your ASAS account functions in much the same way as an account you use for on-line

banking or perhaps to access your organizations network.

During the registration process you must provide information about yourself, who you work for

and some basic information for use when accessing the ASAS self-provisioning services such as

retrieving a forgotten password or resetting your password.

Once the appropriate information has been entered and validated, ASAS will assign you a unique

username based on the first letter of your first name, your surname and a random 3-digit number.

For example, John Doe would be assigned a User Id like j.doe274. You will use this User Id

along with your password to log on and access on-line services..

Enrollment

Once you have registered you need to enroll with the available on-line services. This is the point

in the process where you identify yourself to the Ministry whose services you are wishing to

access and connect your electronic identity (i.e.; your account) with your physical identity

established when you first requested access with the Ministries on-line services.

The Enrollment process for Service Alberta requires that you provide facts to establish your

identity. The two key facts are your Service Alberta Id and Personal Identification Number

(PIN). Your Service Alberta Id should have been given to you prior to the enrollment process.

Your PIN, which is only used for during enrollment and then discarded, is obtained during the

course of the enrollment process described later in the document. These two credentials are only

know by yourself and Service Alberta and thus establish your identify with the Ministry.

Page 4: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 2 of 32

Document Format

This document has been divided into three basic sections – Registering with ASAS, Enrolling in

a service and Retrieving a lost or forgotten password. Following the first two sections step-by-

step will give you access to Service Alberta On-line Services and in particular, Employment and

Immigration Mobius.

If at any time you have forgotten your ASAS password simply follow the steps outlined in

section 3 to retrieve/reset your password. Help desk support is also available at anytime should

you require it by clicking on the ASAS button.

Page 5: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 3 of 32

Registering with ASAS

1. Open your browser and enter the following URL into the Address line;

https://goa.portal.gov.ab.ca/goaexternalsecure

2. You will see the following Welcome screen.

3. Click .

Page 6: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 4 of 32

4. You will be directed to following Self-Registration - Privacy Notice screen

Page 7: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 5 of 32

5. Click .

6. You will be directed to the following Self-Registration - Personal Information screen.

Enter as appropriate.

7. Click .

Page 8: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 6 of 32

8. You will be directed to the following Self-Registration - Security Information screen.

Page 9: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 7 of 32

9. Enter the appropriate information and click .

10. The following Self-Registration - Registration Complete! screen is displayed.

Your registration is now complete!

Print a copy of this page and store it in a secure place for future reference.

You may click and proceed to step 5 in the Enrollment process. If you do not

wish to enroll at this time close your browser window or click .

Page 10: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 8 of 32

Enrolling in a Service

1. If you clicked on at the end of the Registration process proceed to step 5.

2. Otherwise open your browser and enter the following URL into the Address line;

https://goa.portal.gov.ab.ca/goaexternalsecure

3. You will see the following Alberta Secure Access Service - Welcome screen.

3. Enter your User ID and Password

4. Click

Page 11: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 9 of 32

5. You will be directed to the following Self-Enrolment – Select Ministry Service screen.

6. Check “Mobius”

7. Click .

Page 12: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 10 of 32

8. You will be directed to the following Self-Enrolment - Collection Notice screen

9. Click .

10. You will be directed to the following Self-Enrolment screen.

11. All five fields must be entered for a successful enrolment. The first three fields – First

(given) name, Surname and date of birth – are pre-populated based on the values you

provided to ASAS during your registration. The values in all five fields must match the

information the Ministry has on file for a successful enrolment. If the first (given) name,

Surname and Date of birth shown on the screen do not match what the Ministry has, you may

Page 13: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 11 of 32

change the values on the above screen. The new values you provide will not replace the

values you entered in ASAS during your registration. They will however be forwarded to the

Ministry along with your Service Alberta Id and PIN.

At this point, you should have been given your Service Alberta Id. You need to acquire your

PIN. To do so, click on the “If you don’t have a Service Alberta Id and/or PIN click here”

link.

12. A new browser window will be displayed over top of the screen shown in Step 10 and you

will be directed to the following On-line Services – Enrollment Request screen.

13. Enter your Service Alberta Id and birth date

14. Click

Page 14: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 12 of 32

15. The following screen will be displayed:

16. An e-mail will be sent to you with your Personal Identification Number (PIN). The email will

contain a link where you can acquire your PIN.

Sample e-mail message

Note: The e-mail address the PIN is sent to is the same e-mail address you provided to the

Ministry when you requested access to Mobius.

Page 15: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 13 of 32

17. Click on the link contained within the email and the following screen will be displayed.

Note: If you closed your browser window from step 10 (Self-Enrolment) you can click on

the “Click here” link shown above and repeat steps 1 thru 10.

Note: If you closed the ASAS application use the below link and your new Id and password.

https://goa.portal.gov.ab.ca/goaexternalsecure

18. Enter your PIN into the appropriate field as shown below.

19. Click

Page 16: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 14 of 32

20. You will be directed to the following Self-Enrolment – Enrolment Complete screen.

21. Click

22. You will be directed to the following Service Alberta On-line Services Portal screen.

23. Click on the link associated with the application you have been granted access to. The home

page will be displayed in a new browser window.

Page 17: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 15 of 32

Your enrolment is now complete!

Page 18: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 16 of 32

ASAS Self-provisioning Services

ASAS offers self-provision services which allow you to change your password and update the

information you provided during the registration process.

1. Enter the following URL into the Address line in your browser;

https://extern.secureaccess.gov.ab.ca/apps/protected/modification/

2. The following screen will be displayed;

3. Select

4. Enter your User ID and Password.

5. Click .

6. You will be directed to the following Self-Modification – Select Activity screen.

Page 19: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 17 of 32

7. Select the appropriate option from the list and click .

If you selected “Update my personal information” proceed to step 8.

If you selected “Update my security information” proceed to step 9.

If you selected “Apply to enroll in a service or modify an existing enrolment” proceed to step

10.

8. If you selected the Update my personal information option you will be directed to the

following Self-Modification – Update Personal Information screen.

Page 20: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 18 of 32

a. Update your information accordingly and click . Your changes will be saved

and the following screen will be displayed.

Page 21: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 19 of 32

b. Click . You will be returned to the Self-Modification screen at step 6.

9. If you selected the Update my security information option you will be directed to the

following Self-Modification – Update Security Information screen.

a. Update your information accordingly and click . Your changes will be saved

and the following screen will be displayed.

Page 22: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 20 of 32

b. Click . You will be returned to the Self-Modification screen at step 6.

10. If you selected the Apply to enroll in a service or modify an existing enrolment option

you will be directed to the following Self-Modification – Select Ministry Service screen.

a. Proceed to Enrolling in a Service, step 5.

Page 23: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 21 of 32

Retrieving a Forgotten Password

The following process has been established for any requests for password resets.

1. Open your browser and enter the following URL into the Address line;

https://goa.portal.gov.ab.ca/goaexternalsecure

2. You will see the following Alberta Secure Access Service - Welcome screen.

3. In the “Login /Modify your Account” section, click on “Forgot Password?” link.

4. You will be directed to the following Challenge Response screen.

Page 24: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 22 of 32

5. Enter the appropriate information into each of the fields. If you make a mistake, the screen

will be refreshed and appropriate error messages will be displayed as shown below.

Page 25: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 23 of 32

6. Correct any errors and click .

7. The following Challenge Response screen will be displayed.

Page 26: Alberta Secure Access Service Reference Guide · Alberta Human Services ASAS Registration and Enrolment Page 1 of 32 Alberta Secure Access Service Overview The Alberta Secure Access

Alberta Human Services ASAS Registration and Enrolment

Page 24 of 32

8. Enter in your new password in the Password field. The new password cannot be the same as

your old password.

9. Re-enter your new password into the Confirm Password field. The Confirm Password must

match the Password.

10. Click