alarm systems and video verification
TRANSCRIPT
Alarm & Video Verification Systems
A summary of new suggested CANASAand Alarm System Verification Solutions
designed to meet requirements Sentry Security Systems Inc.
cctvsentry.com
• An increasing rate of false alarm calls (98%) reduce the effectiveness of security systems• Increased false alarms have resulted in
wasted police dispatches• Fines have been implemented across
Canada and the US to deter false alarms• Alarm calls go ignored due to the rate
of false alarms as a waste of money• Increasing costs/fines for security
system vendors because of false alarm dispatches Sentry Security Systems Inc.
Cctvsentry.com
Video Verification Systems• Alarm video verification incorporated
into the currently existing alarm systems• Can be set for all non-business hours• Camera recorders to be set on motion –
recording only when motion is detected • Operators and customers can remotely
access cameras in order to see the cause of the alarm• Systems would include Cameras, POE
Switches and DVRs with software
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New Legislation
• CANASA’s “Intrusion Alarm Bylaw” governing alarms responded to by police agencies • Outlines need for verification for alarms
before initiating an Alarm Dispatch• Alarm companies are responsible for
verifying alarms, and communicating available information to police • Installation company will be fined up to
$300* for dispatches to false alarms, and response may be suspended pending a reinstatement fee
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Description Refer Ex.
Fine – 1st False Alarm 7-A-1 $0
Fine – 2nd False Alarm 7-A-1 $50
Fine – 3rd False Alarm 7-A-1 $75
Fine – 4th False Alarm 7-A-1 $100
Fine – 5th or more False Alarm (s) 7-A-1 $300
Operation of a Unregistered Alarm System 7-B $100
False Alarm Caused By Company Employee 7-E $100
Reinstatement Fee 11-A-1 $50
New Legislation• Peel Region• New Bylaw policy covers a maximum of 2 false alarms per 1 year period• Following 2nd false alarm, police response is suspended for 1 year• Cost Recovery Fee of $160 is billed upon suspension and with each
subsequent false alarm dispatch
• City of Guelph• Monitoring Centres are now required to verify alarms prior to dispatch• $160 fee for false alarms dispatched to and $80 for cancelled false alarms• Video Verified calls are prioritized over non-verified (low-level) alarms
• Hamilton Police• False Alarm By-law requires all monitored be registered for police services
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• Video verified alarms are proven to reduce false alarm dispatches and increased arrest rates• Can be used to maximize the value of
current security systems• Providers of video verified alarms
dispatch on fewer than 3% of calls, nearly eliminating fines
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Revenue Generation Opportunities• Increase value of new installed systems and
already existing systems• Win more business and leverage existing
customers by adding value to their systems• Branding on camera/equipment will remind
customers of their provider and lessen the turn-over during moves/relocation• Increases customer retention• Current customer leveraging to increase
spend per customer over time
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• Use platform to not only grow revenue, but also maintain customers• New revenue generating solution with a value
proposition to the customer• Differentiate product from competitors
• Increase customer engagement • Ability to better communicate with customers
• Increase customer satisfaction• Verify false alarms prior to notifying customers
• Streamline operational processes• Reduce response times by customers verifying alarms• Reporting tools to track false alarms
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• Potential for renewal and reintegration of contracts for long-term customers• Ie. Installing cameras for free with a 5 year contract extension
• Extending profits over the course of a year (subscription/month-to-month) instead of a bulk spend during the year• Potential for installation and maintenance fees for cameras and
systems• Basic video will have added value based on recording for liabilities,
work accidents and theft during work hours if needed/wanted• Companies may be upsold on the number of cameras that they have for
these reasons while instillations are occurring for more protection/video coverage than just the front and back entrances of their location
Sentry Security Systems Inc.Cctvsentry.com
For more information about Video Verification by-laws and for CANASA’s full report, please visitwww.canasa.org/EN/Advocacy _and_Regulations
For more information about Video Surveillance Systems and motion-capture cameras, please visit Sentry Security Systems Inc. at cctvsentry.com or email [email protected]
This Presentation is brought to you by Sentry Security Systems Inc.Cctvsentry.com