Alarm / Notification

June 25, 2010

Created by Jason-Su / Andy Chen

• Guideline• Introduction• Hotline Alert• SMS Alert• SMS Server• Email Alert• Event Types• Advance Section – Demo• Summary• FAQ

Alarm Notification

• Guideline for Alarm / Notification

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IntroductionIntroduction

Alarm Notification

• Notification is a mean to inform users that any abnormal activities happened and needed their attention immediately

– Car Alarm– House Alarm

• Take DVR’s motion alert as an example. If you enable Invoke to sent alert, alert message will be sent when there is a motion

– High = 0.5 seconds– Normal = 1 seconds

– Low = 1.5 seconds

Introduction

Introduction

• A Motion Alert Example

Introduction

• When setup security alarm in the house, you might need sometime to setup the alarm before actually enable it immediately

– Delay for deactivation

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Hotline AlertHotline Alert

Alarm Notification

Hotline Alert

Hotline Alert

Hotline Alert

• Hotline– Here are our supported modem model.

Note that internal modems PCI or LSA are not recommended

• ZyXEL Omni 56K COM Plus• ZyXEL Omni 56K Smart• Actiontec EX560LKC 56K Data/Fax/Voice

External• Askey 1456VQE-T External• Paradise WaveCom 56Kbps External PRO• Zoom 2949L 56Kx Data/Fax/Voice External

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SMS AlertSMS Alert

Alarm Notification

SMS Alert

• Via a GSM/GPRS modem, GV-System lets you send SMS (Short Message Service) messages when an alert condition happens. The modem can be installed at either a separate server, or the same computer/server equipped with GV-System

SMS Alert

• Type in the 3 different phone numbers. The SMS alerts will be sent when certain events are being triggered

SMS Alert

• SMS– Here are the supported SMS Modem

• Round Solutions TER-GX101 GSM/GPRS Modem

• Round Solutions TER-GX102 GSM/GPRS Modem

• Round Solutions TER-GX104 GSM/GPRS Modem

• WAVECOM Multiband 900E 1800 GSM Modem ( v8.3 or higher)

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SMS ServerSMS Server

Alarm Notification

SMS Server

• How to setup SMS Server?– Create an account in SMS server– Enable option1, if the client (ID) is

disconnect to SMS server, the text message will be sent to above phone list

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SMS Server

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• How to setup SMS Server?– Enable option 2, if the client (ID) is

disconnect to SMS server, the text message will be sent to the phone list from CenterV2 or VSM

SMS Server

• How to setup SMS Server?– Notify tag is for users to check the internet

connection to see if SMS server is able to access internet. If not, SMS server will sent a SMS message in the phone number list below.

SMS Server

• How to setup SMS Server?– If the selection in message filter not check, SMS

message will NOT send even though DVR or other application has enable such alert function on its side.

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Email AlertEmail Alert

Alarm Notification

Email Alert

• How to setup Email alert?– Go to General Setting >> System

Configure to select sent event approach. In this example, we will use Email alert.

Email Alert

• How to setup Email alert?– Enable the send event alert to choose

which events you would like to have an email alert, such as video lost, disk full…

Email Alert

• How to setup Email alert?– Go to General Setting >> Email Setup to setup

your SMTP server, send to email address…

Email Alert

• How to setup Email alert?– You can also have max six snapshots with

different resolution attached to the email

Email Alert

• How to setup Email alert?– After above steps, click Test Mail Account button

to test out your email connection

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Event TypesEvent Types

Alarm Notification

Event Types

• SMS Server’s Event Alert

• DVR’s Event Alert

• VSM’ Event Alert

• Center V2’ Event Alert

• GIS’s Event Alert

• SMS Server’s Event Alert– Video Lost– I/O Module Lost– I/O Trigger– Camera Motion– Intruder– Missing Object– Unattended Object– POS Loss Prevention– Disk Full– Record Abnormal Detect ( DVR )– Connection lost– Subscriber Login– Subscriber Logout– Scene Change

Event Types

• SMS Server’s Event Alert– User Defined– Stop I/O Monitoring– Stop all camera Monitoring– Login Failed– Center Management Service– Access Control– Keep Days log is not enough– LPR Event– Backup Server Event– Disk Error ( CenterV2/VSM )– Advance Video Analytic Event

Event Types

• SMS Server Event Alert• Video Lost

– When the DVR has video lost– When CenterV2 receives DVR’s image as

video lost– When VSM receives DVR’s status as video lost

• I/O Module Lost– I/O device is defective– I/O device is not plug into DVR– When CenterV2 receives DVR’s I/O status as

I/O module lost– When VSM receives DVR’s I/O status as I/O

module lost

• I/O Trigger– I/O device is being trigger from DVR– When CenterV2 receives DVR’s I/O trigger

message– When VSM receives DVR’s I/O trigger

message

Event Types

• SMS Server Event Alert• Camera Motion

– When a DVR has a motion occurred– When CenterV2 receives DVR’s motion

message– When VSM receives DVR’s motion message

• Intruder– When a DVR has an intruder alert occurred– When CenterV2 receives DVR’s intruder

message– When VSM receives DVR’s intruder message

• Missing Object– When a DVR has an missing object alert

occurred– When CenterV2 receives DVR’s missing object

message– When VSM receives DVR’s missing object

message

Event Types

• SMS Server Event Alert• Unattended Object

– When a DVR has an unattended object alert occurred

– When CenterV2 receives DVR’s unattended object message

– When VSM receives DVR’s unattended object message

• POS Lost Prevention– When a DVR has an POS Lost Prevention alert

occurred– When CenterV2 receives DVR’s POS Lost

Prevention message– When VSM receives DVR’s POS Lost

Prevention message

• Disk Full ( Include storage free space isn’t enough )– When a DVR has a DISK Full alert occurred– When VSM receives DVR’s DISK Full message

Event Types

• SMS Server Event Alert• Record Abnormal Detect ( DVR )

– When DVR has recode error occurred, such as codec, HDD.

• Surveillance System abnormality– When CenterV2 receives DVR’s record error

message– When VSM receives DVR’s record error

message

• Connection Lost– When CenterV2 and DVR’s connection is

broken– When VSM and DVR’s connection is broken

Event Types

• SMS Server Event Alert• Subscriber Login

– When DVR successfully login into Center V2– When DVR successfully login into VSM

• Subscriber Logout– When DVR successfully logout Center V2– When DVR successfully logout VSM

• Scene Change– When a DVR has a scene change alert

occurred– When CenterV2 receives DVR’s scene change

message– When VSM receives DVR’s scene change

message

Event Types

• SMS Server Event Alert• User-Define ( Before or equal v8.2 )

– If VSM/CenterV2’s notification event alert didn’t match SMS server’s notification list, the VSM/CenterV2’s notification event alert will be categorized into User-define.

• Stop I/O Monitoring ( CenterV2/VSM )– When CenterV2 receives DVR’s stop

monitoring message– When VSM receives DVR’s stop monitoring

message

• Stop all camera monitoring ( CenterV2/VSM )– When CenterV2 receives DVR’s stop all

camera monitoring msg– When VSM receives DVR’s stop all camera

monitoring msg

Event Types

• SMS Server Event Alert• Login Fail

– When DVR failed to login to Center V2– When DVR failed to login to VSM

• Center Management Service ( CenterV2/VSM ) v8.3 or higher– If VSM/CenterV2’s notification event alert didn’t

match SMS server’s notification list, the VSM/CenterV2’s notification event alert will be categorized into User-define.

• Access Control– Any SMS alert message from Access Control

will be categorize as Access Control

Event Types

• SMS Server Event Alert• Keep Days log is not enough

– When VSM’s keep days log isn’t enough

• LPR Event– Any SMS alert message from LPR will be

categorize as LPR

• Backup Server Event– When a DVR and backup server’s connection

is broken

• Disk Error ( CenterV2/VSM )– When CenterV2/VSM can’t write the events

into its own HDD

• Advance Video Analysis Event– Any AVP event occurred in DVR

Event Types

• DVR’s Event Alert– Video Lost– Record Error– Disk Full– I/O Error– Intruder Event– Missing Object Event– Unattended Object Event– POS Loss Prevention Event– Scene Change Event– Crowd Detection– Advanced Unattended Object– Advanced Scene Change Detection– Advance Missing Object Detection

Event Types

• DVR’s Event Alert• Video Lost

– Certain channels’ live images are unable to present in Multicam. It could be an issue on camera itself, camera’s cable, D-type cable or even the capture card.

• Record Error– Not enough Windows user’s rights to

write the video files into HDD– Codec error– Defection HDD

• Disk Full– Hard drive has reached the recording limit

without recycling.

• I/O Error– No GV-I/O device attached when I/O

function is enable in Multicam.

Event Types

• DVR’s Event Alert• Intruder Event

– When an object/person touches the boundary between region A and region B

– When an object/person is completely in region b from region a or vice versa.

• Missing Object Event( For Indoor )– When an object is being taken / stolen

from the scene

• Unattended Object Event ( For Indoor )– When an suspicious object is presented

in an area

• POS Loss Prevention Event– When the defined text is detected during

the transaction– When an abnormal transaction of the

specific item occurs

Event Types

• DVR’s Event Alert• Scene Change Event ( For Indoor )

– When a camera is out of focus– When a camera is being blacked out– When a camera’s view is being shifted

• Crowd Detection– When a crowd of people gathers in a

specific area and exceeds the defined threshold

• Advanced Unattended Object ( For Outdoor )– When an suspicious object is presented in

an area

Event Types

• DVR’s Event Alert• Advanced Scene Change Detection ( For

Outdoor )– When a camera is out of focus– When a camera is being blacked out– When a camera’s view is being shifted

• Advance Missing Object Detection ( For Outdoor )– When an object is being taken / stolen from

the scene

• Missing Object Event ( For Outdoor )– When an object is being taken / stolen from

the scene

Event Types

• VSM’s Event Alert– Video Lost– I/O Module Lost– I/O Trigger ( Normal )– I/O Trigger ( Emergency)– Connection Lost– Surveillance System Abnormality– Intruder– Missing Object– Unattended Object– Scene Change / Tempering Alarm– POS Loss Prevention– Disk Full– Disk Error– Free Storage space is low

Event Types

• VSM’s Event Alert– Keep days of vide log is low– Stop all camera monitoring– Stop I/O monitoring– Subscriber Login– Subscriber Logout– Login Fail in Surveillance System– Start Monitoring All Type Events– Stop Monitoring All Type Events– Wait-Time Expired– Unexpected Logout– Camera Motion– Crowd Detection– Advance unattended Object Detection– Advance Scene Change Detection– Advance Missing Object Detection

Event Types

• VSM’s Event Alert• Scene Change / Tempering Alarm

– When a camera is out of focus– When a camera is being blacked out– When a camera’s view is being shifted

* Tempering Alarm is for GV-IP device only

• Surveillance System Abnormality– When CenterV2 receives DVR’s record error

message– When VSM receives DVR’s record error

message

• Wait time Expired– Certain DVRs didn’t login to VSM in a

designated period of time

• Unexpected Logout– Certain DVRs logout from VSM within a

designated period of time

Event Types

• Center V2’s Event Alert– Video Lost– I/O Module Lost– I/O Trigger ( Normal )– Connection Lost– Subscriber Login– Subscriber Logout– Camera Motion– Surveillance System Abnormality– Intruder– Missing Object

Event Types

• Center V2’s Event Alert– Unattended Object– Scene Change / Tampering Alarm– POS Loss Prevention– Disk Full– Stop all cameras monitoring– Stop I/O Monitoring– Start Monitoring All Type Events– Stop Monitoring All Type Events– Wait-Time Expired– Unexpected Logout

Event Types

• GIS’s Event Alert– GPS Signal Lost– Video Lost– I/O Trigger– Out of Detection Area– Within the Detection Area– Out of Detection Route– Within the Detection Route– Idle Speed– Over Speed– Connection Lost– Mobile Host Login– Mobile Host Logout– Camera Motion( Fixed Host )– Video Lost ( Fixed Host )– I/O Trigger ( Fixed Host )– Connection ( Fixed Host )

Event Types

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Advance Section – DemoAdvance Section – Demo

Alarm Notification

1) How to setup email alert

2) How to use I/O to trigger an email alert?

3) How to use motion to trigger an email alert? Need to have snapshots in email attachment when a motion occurred

4) Use “ Idle speed ” from GIS and trigger an email alert

5) Use “ Wait time expired” from VSM and trigger an email alert

6) Use “ Unexpected Logout” from Center V2 and trigger an email alert

7) Use “ Tempering Alarm ” from a GV-IPCam V2 and trigger an email alert

8) How to setup SMS Server

9) How to connect SMS Server to a DVR?

Advance Section - Demo

SummarySummary

Alarm Notification

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Summary

• What is the main purpose / advantages of using alert / notification? In addition, what kind of alert notification does Multicam have? If possible, please list one event type from SMS Server / DVR / VSM / CenterV2 / GIS.

F&QF&Q

Alarm Notification