ALAN J. BAKER, RN, BSN, MBA, MHM abakermba@gmail.com | 11380 S. Virginia Street, Reno, NV 89511| 775-240-2700

Holds California and Nevada State RN License and Virginia (Compact) State RN License

More than 20 years of experience in clinical and administrative roles in the healthcare environment spanning multiple disciplines including senior care, mental health and wellness, trauma, drug and alcohol dependence, critical care, surgical, and osteopathy.

Proven record of creating and developing new efficiency strategies and quality control process improvement. Strong understanding of financial operations: analysis, budgeting, and cost-reduction initiatives.

RECENT PROFESSIONAL EXPERIENCE

Willow Springs Hospital - Residential Treatment Facility, Reno, NV CHIEF NURSING OFFICER August 2016 - Present

Plan, oversee, and direct operations of the Nursing department including budgeting, fiscal management, program operations, compliance, and strategic planning at this 116-bed, 24/7 lock-down psychiatric hospital for children and adolescents (5-17 yrs.).

Lead interdisciplinary team, take ownership for every aspect of fiscal operation and service delivery, and collaborate with staff to attain a high-level of clinical excellence for in-state and out-of-state patients.

Maintain 24/7 oversight of the entire building while managing 38 RN's including four RN Specialists and two RN Managers, as well as 77 Mental Health Technicians, that includes ten Mental Health Lead Techs, and two Mental Health Tech Managers.

North American Partners in Anesthesiology (NAPA), Charlottesville, VA RN MANAGER September 2015 – July 2016 (Contract End) - Transitioned from interim RN Manager to permanent, full-time RN Manager within first 3 months for NAPA, which provides all anesthesia, nurse management and nursing services to Charlottesville Gastroenterology Associates (CGA).

Managed the daily operations of the practice which included 5 Gastroenterologists, 4 RNs, 2 Technicians, and multiple office staff. Created and implemented standard business operating procedures including Quality Assurance, Quality Improvement, and PAR levels for drugs and supplies.

Ensured that all AAAHC guidelines were followed while working closely with Center Director on monthly/annual line-item budgeting for staffing needs, equipment, supplies, medications, and staff training.

Consulted and discussed patient issues with the anesthesiologist before each scheduled procedure (22 patients per day). Pre-screened all patient assessments one week prior to scheduled procedures. Performed clinical nursing in both pre- and post-op (phase 2 recovery).

Effectively managed center and ensured uninterrupted continuum of quality patient care during large-scale construction/expansion of a second procedure room and four additional pre-/post-op rooms, as well as a new nurses’ station. Instrumental in hiring the additional staff needed as a result of this expansion.

Developed standard operating protocol for pre-/post bedside procedures as well as procedure room training. Efficiently scheduled staff, monitored time clocks for OT, and ensured payroll accuracy. Developed all vendor contracts for both supplies and medications.

Prior to first patient arrival, made sure all supplies were stocked and all equipment inspected for safety; inspected all pre-/post-op room monitors, package scopes, and endoscopes/colonoscopies prior to OER-Pro processing.

CASE/RISK MANAGEMENT

CLINICAL PROGRAM MANAGEMENT

HEALTHCARE ADMINISTRATION

STAFF MANAGEMENT

REGULATORY COMPLIANCE

FINANCIAL MANAGEMENT

CONTINUAL PROCESS

IMPROVEMENT

VENDOR NEGOTIATIONS

MENTAL HEALTH TREATMENT

DRUG & ALCOHOL ABUSE THERAPY

DEVELOPMENTAL DISABILITIES

PHYSICAL THERAPY

Healthcare Administrator

ALAN J. BAKER Page 2

Professional Experience Continued… ARMOR Emergency Contract Services - Fluvanna Correctional Center for Women, Troy, VA HEALTH SERVICES ADMINISTRATOR March - July 2015 - Managed a monthly budget in excess of $1.3M in a large hospital for female inmates in this maximum security prison -- the largest in Virginia with approx. 1,254 inmates and 129 medical staff.

Oversaw administration of a 32-bed hospital with isolation cells and open wards and a 45-bed licensed mental health hospital, as well as an on-site Optometry, Ophthalmology, and Cardiology units, X-ray, Dental, Dialysis/Renal, Physical Therapy, GI, Orthopedic, Ultrasound, and Telemedicine.

Analyzed and developed departmental budgets, monitor and control expenditures, review and recommend changes to budget authorizations.

During the first 30 days of employment: Decreased the pharmacy medication budget overrun of more than $49k with a (43.51%) variance, down to a $3,700

under-run (with a 3.95% variance), as well as reducing multiple line-item overruns.

Implemented effective communication and team building systems that hold line staff, nurses, providers, and security personnel accountable including mandatory daily morning managers meeting, weekly providers meeting, weekly all staff meeting, and weekly security management/medical management meeting.

Became the primary liaison between upper management security staff (i.e., three wardens, all the captains, lieutenants, sergeants, and medical staff/providers).

Responsible for an 8% reduction in agency nurse dependency by encouraging the HR department to begin a rigorous campaign to hire more permanent ARMOR staff.

During the first 60 days of employment: Increased daily staff training with the implementation of effective corrective action plans which saw a drastic

decrease in the number of medical medication error complaints from patients and their families, charting errors, missed medication reports, inaccurate medication ordering, etc.

During the first 90 days of employment: Created new hire training material for each medical unit along with a tracking matrix to monitor the progress of the

new hire and the effectiveness of the mentor(s).

Continued with measures to decrease medical budget overrun resulting in total expenses decreasing 10% with an overall total savings of more than $75K.

Improved all eleven CQI audit measures to passing scores of 80-90% for the first time since ARMOR started the emergency contract in October 2014.

ADDITIONAL EXPERIENCE

Management Training Corporation, Reno, Nevada

HEALTH & WELLNESS MANAGER • 2004 - 2013 - Managed care for emergent, urgent, and clinical patient needs in 24/7, 22-bed, multi-disciplined inpatient and outpatient Health and Wellness Center including mental health, physical wellness, optometry, dental care and surgery, osteopathy, drug and alcohol dependence, and outpatient referrals.

Drove strategic, operational, and financial success for health and wellness services while supervising clinical and administrative staff of 18 in delivery of clinical services.

Trained staff, evaluated performance, and implemented departmental changes to improve performance; received an 8.5 out of 9 from a 2011 Department of Labor audit, the highest rating ever achieved at this wellness center.

ALAN J. BAKER Page 3

Additional Experience Continued…

Management Training Corporation, Reno, Nevada - HEALTH & WELLNESS MANAGER • 2004 - 2013

Achieved consistent 95% approval ratings on company’s internal National Student Survey and the wellness department’s customer service audits.

Resident Assessment Coordinator and Disability Coordinator for wellness to assure provision of accommodations as needed and required by ADA guidelines.

Maximized continuous quality care while reducing incidents of hospital-acquired infections (HAI) and complications arising from other infectious-related diseases through initiation of new/ongoing Standard Operating Procedures.

Saved $28k annually beginning in 2005 by implementing Generally Accepted Accounting Principles (GAAP) for all outsourced support services needed in the wellness center.

Oversaw and coordinated all clinical training of medical students and Nurse Practitioners from the University of Nevada, Reno.

Consistently met and exceeded security and internal and external accountability standards for drug and medical inventories.

HOME CARE PLUS HOME HEALTH NURSE • 2002 - 2004 | Reno, Nevada

TRAVELING CRITICAL CARE NURSE • 2000 - 2002 | Los Angeles and Central Valley

EMERGENCY ROOM NURSE • 1996 - 2000 | Northern Nevada

Provided critical care on a per diem basis in a variety of environments, including Emergency Room, Intensive Care Unit, Cardiac Intensive Care Unit, and Pediatrics.

EDUCATION

Western Governors University, Salt Lake City, UT Master of Business Administration | Master of Health Management

University of Nevada, Reno, NV Bachelor of Science – Nursing (B.S.N.)

References and additional work experience available upon request