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Professional Profile

I am an enthusiastic and professional in Guest relations/Human Resources who enjoys being part of, as well as

leading, a successful and productive team. I am quick to grasp new ideas and concepts, and to develop

innovative and creative solutions to problems. I am able to work well on my own initiative and can

demonstrate the high levels of motivation required to meet the tightest of deadlines. Even under significant

pressure, I possess a strong ability to perform effectively.

Strengths

1. Excellent written and oral communication skills,2. Smart worker,

3. Able to work under pressure,

4. Willingness to learn.

Skills

Communication Skills

Expert in Computer Software

All Clerical Activities

Problem Solving Skills

Report Writing and Record Keeping

Time Management

Reliable & Honest

Hardworking & Professional Attitude

Career Summary:

Worked as Human resources supervisor at Jain Solutions in India from 03-06-2009 to 30-05-2011.

Worked as Guest Relations executive at Emirates Hotels and Resorts in DUBAI from 28-6-2008 to 23-4-2009.

Worked as V.I.P amenities attendant at J.W.Marriott Hotel in DUBAI from 1-10-2006 to 26-6-2008.

TRAINING DONE IN J.W. MARRIOTT.

Bob Brown up selling training(book for different ways of up selling

awarded by BOB BROWN himself)

HACCP

Fire training

Sprit to serve

Wine training

Beer training

Tea training

Food safety

Solving guest problems

Stars are born.

MOHAMMED AKRAM KHANMob- 00919032895071

Email: khanakram45@gmail .com
mailto:[email protected]:[email protected]


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Worked as HR supervisor in Jain Solution from 03-06-2009 to 30-05-2011.

Responsibilities:

1. Develop recruitment materials

Assist the HR Manager in developing job descriptions.

Update organization structure as and when required.

Develop testing tools for recruitment.

2. Workforce planning

Control, maintains and updates manpower plan and prepares related monthly and weekly reports.

3. Workforce market

Search workforce market.

Identify suitable recruitment channel for company.

4. Recruitment agencies

Coordinate local and overseas recruitment campaigns under the supervision of the HR Manager.

Coordinate with local and overseas recruitment agencies to fill vacancies.

5. Issue recruitment notices

Designs recruitment advertisements.

Draft employment offer letter and contracts for selected candidates.

6. Selection process

Screens applicants for basic compliance with position qualifications, summarizes CVs for easier evaluation

by the departmental heads.

Meets walk-in applicants, collects and assesses CVs.

Obtains and assess all certificates and testimonials of the candidates.

Ensure all vacancies are filled with the suitable candidates within the targeted time.

Interview candidates up to supervisors level and provide feedback to both HR Manager and Line Manager.

Ensure all recruitment policies, procedures and techniques are adhered to and recommend improvements.

Forwards collected CVs to the concerned departmental heads for evaluation and interviews.

Conducts new employee orientation and apprises employee of benefit options.

Types employment contracts, and issues engagement advice.

7. Recruitment record

Coordinate manpower planning process and maintain manpower records.

Establishes and maintains files and records on an ongoing basis.

8. Inventory candidates

Maintains an active and organized data bank of applicants for various positions.

9. Reports

Generates recruitment related reports.

10. Others

Build candidate pipelines for current & future staffing needs.

Maintain good relation with the existing and as well as with the new clients.

Completely responsible for holding the job fairs in collages. Training candidates in the areas in which they are lacking.

Etc not limited to those.


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Worked as Guest Relations Executive in The Harbour hotel. (Emirates hotels and resorts).

28th June 2008 to 23rd April 2009. Dubai

Contact no. +971 04 4334585

Responsibilities:-

Personally and frequently verifies that guests in his operation are receiving the best possible service available.

To be on the front during peak operation hours, checking on standards of services, and cleanliness, is greeting

and assist in the check in of guests and escorts VIP guest to the room.

To be demanding and critical to service standards as well as hygiene standards.

To constantly strive to please all guest that he may come into contact with.

Is responsible that employees project professionalism and are well trained and provide friendly and efficient

service.

Ensure a speedy telephone and message service at all times.

Maintains an atmosphere of tranquillity at the Front Desk, never giving the impression that there is a problem

Ensure that corporate, divisional and departmental policies and procedures are adhered to at all levels.

Liaise closely with other Departments and emphasizes on excellent inter-departmental relations considering

other departmental procedures and policies.

Delegate authority and responsibilities to direct subordinates without relinquish ultimate responsibility for the

operation.

To assist in the preparation of the annual, Business Plan for the entire Department.

Fully understands the market needs of house guest and local market, assisting in the development of productlines and services accordingly.

Is constantly aware of new market trends and activities of competitors, ensures that his operation is always

one step ahead of the competition.

Entertains regular and potential clients and maintains excellent guest relations.

Worked as V.I.P Amenities Incharge from 1st Oct 2006 to 26th June 2008 at J.W.Marriott Hotel, Dubai.

Contact no: +971 04 2622600

TECHNICAL EDUCATION

Diploma in MS-Office:

MS-Word, MS-Excel, MS-PowerPoint, MS-Dos, Windows-98

Diploma in computer Account:

Manual accounting, Tally, Focus, Peachtree, Deaceasy

Excellent knowledge of Ms Outlook and internet.

EDUCATIONAL QUALIFICATION Diploma in Human Resources Management, Himayath Nagar, Hyderabad.


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Intermediated from Nava Chaintanya jr.collage, Board of intermediate, Hyderabad.

S.S.C from St. Lawrence high school, Secondary school, Hyderabad.

IELTS SCORE

Speaking - 7.0

Writing - 6.5

Listening - 6.5

Reading - 5.5

PERSONAL PROFILE

Name : Mohammed Akram Khan

Father : Mohammed Kazim Khan

Date of birth : 09-aug-1987

Religion : Islam

Nationality : India

Marital status : single

E-mail : [email protected]

Languages known

English- read, write, speak

Arabic- read, write, speak(moderate)

Urdu - read, write, speak

Hindi- read, write, speak

PASSPORT DETAILS:

Passport no : F 6469577

Place of issue : Hyderabad

Issue date : 14/2/2006

Expiry date : 13/2/2016

All certificates can be shown upon request!

References are available on request!

I hereby declare that above furnished information is correct and to the best my knowledge!

Date: July.2012 (MOHAMMED AKRAM KHAN)
mailto:[email protected]:[email protected]

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