airports – gateways to the world88(4)

8/9/2019 Airports – Gateways to the World88(4)

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Airports – Gateways toAirports – Gateways to

the worldthe world


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Airports – Gateways to the WorldAirports – Gateways to the World

Learning objectives :-

• Categorize airport design

• Describe the major functions of airportmanagement

• Discuss aircraft seat comfort

• Describe airport security


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Evolution of AirportEvolution of Airport

• Started off as simple level fields

• Converted into huge terminals, air andland traffic congestion

• !uipped "ith run"ays, navigation aids,and ground facilities needed for air travel


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Evolution of AirportEvolution of Airport

• #assenger terminals :- flight operations

center "ith "eather office and control

to"er, security procedures, food and

beverage catering facilities


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Evolution of the AirportEvolution of the Airport

• Singapore$s perspective :- %allang &irport,

#aya Lebar &irport follo"s by Changi

'nternational &irport(

• Changi &irport :- )*, )+ and ) due

completion in +../0, 1udget )erminal, C'#

Commercially 'mportant #erson0 )erminal


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Evolution of the AirportEvolution of the Airport

• &irport 2perations big business

• 'mportant economic contributors

• 3any jobs opportunities


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Changi International AirportChangi International Airport

• Served by /4 airlines

• 3ore than ,4.. "ee5ly flights

• 2ver */. cities in the "orld


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Changi International AirportChangi International Airport

• .(6 million passengers passed through

Changi &irport in +..7

• +(*8 gro"th over +.. +7(9/ million

• * a"ards and accolades e(g( ;1est &irport in the


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International AirportsInternational Airports

• Chicago$s 2$>are, Dallas-?ort


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Airport DesignAirport Design

*0 Linear Design

+0 #ier Design

0 Satellite design

70 )ransporter design


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Flight Operations and ControlFlight Operations and Control

Tower Tower

• ?light cre"s ma5e their flight plans and

meteorologists prepare "eather forecasts

• Control )o"er :- nerve center of an airport

• &ir traffic controllers 5eeping aircraft at asafe speed and distance


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Flight rulesFlight rules

• Day and fair-"eather conditions :- Bisual

flight rules B?0

• @ight and bad-"eather conditions

re!uiring instrument flight rules '?0


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Airport ManageentAirport Manageent

• 'n Singapore$s contet, run by C&&S Civil &viation &uthority of Singapore0 under the3inistry of )ransport( C&&S provides

licensing and flight personnel

• @egotiates &ir Services &greement

• Safe, smooth and efficient airportoperations


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Airport ManageentAirport Manageent

• ?ied-base operators ?12s0 companiesthat provide ground services and supportto the aviation industry

• Singapore$s e!uivalent "ould be C'&SChangi 'nternational &irport Services0,

Singapore &irport )erminal ServicesS&)S0 and S"issport Candover'nvestments and %L3 &irlines0


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Airport anageentAirport anageent

• C'&S Eroup is an integrated ground-

handling service provider at the Singapore

Changi &irport, provides a comprehensive

range of services, for eample, airfreight

handling, inflight catering, passenger

service, baggage handling and ramp

handling at the airport


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Airport !evenuesAirport !evenues

*0 Landing fees

+0 #ar5ing

0 Concessions

70 &irport eecutive clubs


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AirplanesAirplanes

• 3ajor #layers are 1oeing and &irbus

• 1oeing planes include ///, /7/, //, /9/

• &irbus 7. and the latest 4.


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Air"raft "ofortAir"raft "ofort

• Comfort considerations

• #ortable electronic devices

• Smo5ing

• Seat information


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#assenger Air Travel #ro"ess#assenger Air Travel #ro"ess

• #assenger ?lo"

• Chec5-in

• 1oarding passes

• )ic5et lift


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#assenger Air Travel #ro"ess#assenger Air Travel #ro"ess

• @o-sho"s

• Boluntary denied boarding compensation


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$aggage %andling$aggage %andling

1aggage chec5-in options

a0 >and-carry b0 chec5-in


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$aggage %andling$aggage %andling

• cess baggage

• Lost baggage


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&pe"ial re'uests&pe"ial re'uests

• alal food, vegetarian food, 5ids$ meals

• &ssistance :- "heelchair, obese persons,

medical conditions


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Flight attendantsFlight attendants

• #reflight duties :- epected "eather

conditions or potential passenger

problems

• 'nflight duties :- distribute pillo"s, blan5ets

and reading materials

• #ostflight duties :- lost and found items


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#assenger &afety#assenger &afety

• **


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#assenger &afety#assenger &afety

• Singapore :- more armed military

personnel "ith the police to display

presence

• )ightening baggage and personal

screening creates +4,... ne" jobs


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&uary&uary

• 't eplains the evolving roles of an airport

from small airfield to a very sophisticated

navigational hub(

• Different government agencies that play

their parts in ensuring the smooth runningof the airports and its facilities(

airports – gateways to the world88(4)

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