airport information & communication technology april 2011 · airport information &...
TRANSCRIPT
Evolution Airport Business Model
In the Terminal:
Airport business partners’ and tenants’ requirements become more sophisticated as back and front office systems develop
=> the airport operator evolves from:
Providing
Technology:
• LAN
• telephone & PC
• FIDS screen
toService providerto
Facility
Provider:
• room
• light
• heat & power
3 ALLOW COMMON USE TECHNOLOGY IN SHARED USE AREAS:
• Check-in, and Gate Areagate
• Customs
• Retail area
Facillitator and Service Provider
1. AS COMMERICAL SERVICE PROVIDER:
• Commercial Telephony
• (W)LAN, Internet
• Indoor GSM, UMTS
2. AS BASIC SERVICE PROVIDER – FACILLITATE OPERATIONAL
PROCESSES:
• Operational (Flight Related) Data
• Operational Telephony (Airport Campus only)
• LAN and WLAN
• Common Use Passenger Processing System (CUPPS)
• Common Use Self Service Kiosks
Airport Campus Area Facillities Connected
AAS East
AAS Rijk
Amsterdam
Airport
Schiphol (AAS)Centre
catering
area
parking
area
AAS South
Global Networks
Aviation IT Process Environments & Interaction
Airports
Airlines
Reservation SystemsAir Traffic Control
flight &
passenger
data
flight &
allocationdata
Control Authorities
flight &
allocation
data
flight &
allocationdata
flight &
passengerdata
flightdata
API:Advanced
Passenger
Information
Departures Level – Self Service Check-in &
Baggage Drop-off
Self Service
Check-in
and Travel
Document Control
Departures Level – Self Service Automated
Border Control
Self Service
Automated Border Control
gates
Information Display System
• Part of Way Finding Design
• Dynamic Signage
• Frequently updated => FIDS & BIDS
• Semi static => Part of Static Signage
• Video use
• Television
• Advertisement
• Instructional videos/messages
• Display types
• Clusters
• Single displays
• Video wall
• Part of Way Finding Design
• Dynamic Signage
• Frequently updated => FIDS & BIDS
• Semi static => Part of Static Signage
• Video use
• Television
• Advertisement
• Instructional videos/messages
• Display types
• Clusters
• Single displays
• Video wall
Information Display System
• Part of Way Finding Design
• Dynamic Signage
• Frequently updated => FIDS & BIDS
• Semi static => Part of Static Signage
• Video use
• Television
• Advertisement
• Instructional videos/messages
• Display types
• Clusters
• Single displays
• Video wall
Information Display System
Control Centres
• Terminal Operations Centre
• Security Operations Centre
• BHS Control Centre
• Apron Control Centre
• Airside Operations Centre
• Crisis Centre
• Crew Centre(s)
Planning Spaces – VANS & Basic Services
Servers
Facilities
SERSERSERSER
SERSERSER
ASPASPASPASP
EFREFR
MER
TR
MER
SERSER
IT Systems – CUPPS Structures
Platform which supports: - Workstations & Displays
- Kiosks
- Printers & Scanners
- Biometric Devices
- Card readers
- Self Service Gates
Common
Use
Passenger
Processing
System
Design Life Cycle
• IT design is technology driven• Product life cycle 5-7 years
• New technology => new functionality
• Building design is function driven• Facility life cycle 15-40 years
• Changed functionality => new/modified facility
Flexible, COTS and standardized products
COTS = Commercial off the shelf
Design Principles
• Facilitate with latest proven IT• Commercial Off The Shelf (COTS) products / solutions
• Integration only when functional concept has proven to be
workable
• Facilitate self service and manual processing
• 7x24h use & high availability• Redundancy & resilient design
• Critical user locations
• System interfaces based on clear defined process responsibilities
• All IT core systems in defined centralized locations (MERs)
IT & Telecommunication requirements
• Structured Telecommunication Network
• Shared/common use facilities
• Accessibility at all levels
• High availability / redundancy
• High performance & quality
• Safe and secure
• Virtual user/system environments
When making the Network design,
it needs to be flexible
to handle future changes
(even at implementation)
When making the Network design,
it needs to be flexible
to handle future changes
(even at implementation)
IT & Telecommunication requirements
IT Systems – Overall network structureWide Area Network
MER
SERs
TRs
SERs
MER
SER
TRs
SER
Work area and Consolidation points
AP AP
EFR EFR EFR EFR
Providers
Entrance facility
Access switches
Distribution
switches
Entrance facility
Core switches
Distribution
switches
Access switches
CAMPUS AREA
NETWORK
Work area and Consolidation points
TerminalBuilding X
Planning Spaces
Fibre
Multi-pair copper
Twisted pair copper
(max 90 m)
SERSER
SERSER
SERSERSER
ASPASPASPAP
EFREFR
MER
TR
MER
SERSER
Entrance
Facility Room
Main
Equipment
Room
Telecommunications
Room
Secundairy
Equipment
Room
Access Provider
Telecommunication
Outlet level
Baggage – Level B1
Gate – Level 00
Arrivals – Level 01
Departures – Level 02
TRTRTRTR
TRTRTRTR
TRTR
TRTR
SERSERSERSERMERMERTRTRTRTRTRTRTRTR
SERSERSEREFR
Planning Spaces
Secondary Equipment Room
(30-40 m2)
Telecommunications Room
(9-12 m2)
Entrance Facility Room
(20-30 m2)
Planning Spaces
LAN Layout
• 3 Layer network: access, distribution and core
• Logical separation between users and user groups in virtual networks