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Redwing CDMAUser Guide

yright © 1993-2006 AirLink Communications, Inc. All rights reserved.

Version 2.30 - September 2006

Redwing CDMA for Verizon - User Guide, version 2.30 ii

Information in this document is subject to change without notice.©Copyright AirLink Communications, Inc., 1993-2006. All rights reserved.

WARNINGThe antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all per-sons and must not be co-located or operating in conjunction with any other antenna or transmitter.

Important NoticeBecause of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the AirLink Communications modem are used in a normal manner with a well-constructed net-work, the AirLink modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. AirLink Communications, Inc., accepts no responsibility for damages of any kind resulting from delays or errors in data transmit-ted or received using the AirLink Communications modem, or for failure of the AirLink Communications modem to trans-mit or receive such data.

Safety and HazardsDo not operate the AirLink Communications modem in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the AirLink Communications modem MUST BE POWERED OFF. The AirLink Com-munications modem can transmit signals that could interfere with this equipment. Do not operate the AirLink Communica-tions modem in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the AirLink Communications modem MUST BE POWERED OFF. When operating, the AirLink Communications modem can transmit signals that could interfere with various on board systems. The driver or operator of any vehicle should not operate the AirLink Communica-tions modem while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence.

Limitation of LiabilityThe information in this manual is subject to change without notice and does not represent a commitment on the part of AirLink Communications, Inc. AIRLINK COMMUNICATIONS, INC. SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUD-ING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY AIRLINK COMMUNICATIONS, INC. PRODUCT, EVEN IF AIRLINK COMMUNICATIONS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

Warranty SummaryFor the full and complete text, refer to the warranty appendix in the modem user guide or to the AirLink website (http://www.airlink.com) for the full text of the warranty.Software: Software is warrantied for 90 days to work in substantial conformance to applicable software specifications. AirLink’s sole obligation is to, at their option, refund the liscense fee or replace the software with other software.Hardware: All equipment is warrantied for one year after delivery to conform with AirLink’s specifications and be free from manufacturing defect. Optional warranty extensions can be purchased for two and four years which would increase the warranty period to three and five years respectively. If under normal use, the hardware proves to have any such defect and the Customer notifies AirLink of such defect within the warranty period, AirLink, at its option, will either repair or replace the same without charge but only upon written authorization and in accordance with instructions of AirLink using a Return Material Authorization ("RMA") process (details of the process are in the full warranty statement).THIS WARRANTY DOES NOT COVER PRODUCTS THAT DO NOT CONFORM TO SPECIFICATIONS BECAUSE OF ACCIDENT, ALTERATIONS, FAILURE TO FOLLOW INSTRUCTIONS, USE OUTSIDE THE SCOPE OF ANY OTHER PROVIDED DOCUMENTA-TION (E.G., USER GUIDE, INSTALLATION GUIDE, QUICK START GUIDE), MISUSE, ABUSE, NEGLECT, FIRE, FLOOD OR ACTS OF GOD.

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Contents

Introduction to Redwing CDMA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1CDMA Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1Establishing an Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1Using the CDMA Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

How your Redwing gets its IP Address from Verizon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Dynamic vs Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Common Uses for the Redwing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Activating the Redwing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Quick Start Guide and Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Activating the Redwing using AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Circuit- Switched Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7INIT State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Configuring Auto INIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Common AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Commands Specific to the Redwing C3110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Conmmands specific to the Redwing C3111 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Step by Step Configuration for the Redwing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Information Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Hardware Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Software Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Configuration Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Testing the Redwing Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Commission the Redwing Modem on Site (C3110). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Commission the Redwing Modem on Site (C3111) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Connecting the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Connecting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Connecting the Redwing to a computer or other device . . . . . . . . . . . . . . . . . . . . . . . . .17Redwing Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Specifications for the Redwing CDMA . . . . . . . . . . . . . . . . . . . . . . . . .18Physical Characteristics: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Data Services & RF Features: CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Environmental: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Power Management: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

ing CDMA for Verizon - User Guide, version 2.30 iii

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Contents

Short Message Service (SMS): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Serial Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Mounting Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Windows Dial-up Networking (DUN) . . . . . . . . . . . . . . . . . . . . . . . . . .22Installing the Modem Driver in Microsoft Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Dial-Up Networking (PPP) Configuration for Microsoft Windows . . . . . . . . . . . . . . . . .25Making a DUN Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Direct Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Direct Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Using AT Commands with a Terminal Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Information and Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Serial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38CDMA/EVDO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Warranty Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46Warranty Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Standard Software Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46One Year Standard Equipment Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Optional Two Year Extended Equipment Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Optional Four Year Extended Equipment Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Warranty Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47Remedy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47WARRANTY DISCLAIMER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47LIMITATION OF LIABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47General Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Frequently Asked Questions and Technical Support . . . . . . . . . . . . . .49FAQ Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Power, Antennas, and Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49The Redwing’s IP Addresses and Local Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Security for the Redwing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Activation (Registering on the Verizon Network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Prefered Roaming List (PRL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

AirLink Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55AirLink Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55AirLink Documentation and Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

dwing CDMA for Verizon - User Guide, version 2.30 iv

CHAPTER 1 Introduction to Redwing CDMA

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The Redwing's rugged form factor is ideal for industrial and commercial applications that require real-time communications. The Redwing provides cellular data communications for a variety of applications, such as telemetry, public safety, SCADA, traffic control, traffic metering, transit arrival systems and more.

FIGURE 1. Redwing front and back

CDMA Overview

Establishing an Internet Connection

The Internet Service Provider (ISP) from you to the Internet is Verizon with your Redwing as the connection to Verizon.

CDMA (Code Division Multiple Access) is the underlying digital radio network technology used by many cellular providers across the globe and is prevalent in North America. CDMA provides a digital cellular telephony system and can provide wireless Internet access at speeds between 60 and 80 kbps, with bursts up to 144 kbps.

CDMA is highly secure. Originally developed based upon the "spread spectrum" originally pio-neered by the DOD. Security is obtained by spreading the digital information contained in a par-ticular signal of interest over multiple coded paths, over a much greater bandwidth than the original signal. This makes for highly secure radio transmission.

g CDMA for Verizon - User Guide, version 2.30 1

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Introduction to Redwing CDMA

Steps of a connection:

Using the CDMA Network

As stated above, when your Redwing registers on the Verizon network, it receives an IP address. There are two types of addresses on networks: dynamic and static.

• Dynamic addresses are assigned on a “need to have” basis. Your Redwing might not always receive the same address each time it connects with Verizon.

• Static addresses are permanently assigned to a particular account and will always be used whenever your Redwing connects to the Internet. The IP address will not be given to anyone else.

How your Redwing gets its IP Address from Verizon

1. When your Redwing is powered on, it automatically searches for cellular service using CDMA.

2. Your Redwing establishes a PPP (Point to Point Protocol or “dial” up connection) link to Ver-izon’s network, also called registering on the network, and receives an IP address from Veri-zon.

3. When your Redwing has received the IP address from Verizon, then it is ready to allow com-munication to the cellular network.

serial portThe Setup Wizard includes a modem driver installation and will aid you in setting up Windows DUN for your Redwing.

FIGURE 2. Using the Redwing to connect to the Internet

When establishing the connection to Verizon, there are two ways your Redwing can authenticate with Verizon and receive its IP address: Mobile IP (MIP) and Simple IP (SIP). Both methods may not be supported for all accounts, so Verizon may require you to use one or the other.

Mobile IP (MIP)

Internet


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Private network connections are unique for each configuration and not covered as part of the stan-dard installation.

Dynamic vs Static IP Addresses

If you need to contact the Redwing, a device connected to the modem, or a host system using the Redwing from the Internet, you need to have a known IP (such as one which is static) or domain name (an IP address which is converted by a DNS server into a word based name).

Most ISPs (cellular included) use dynamic IP addresses rather than static IP addresses since it allows them to reuse a smaller number of IP addresses for a large number of customers. A dynamic IP address is suitable for many common Internet uses, such as web browsing, looking up data on another computer system, or other client functions (such as data only being sent out or only being received after an initial request).

On a Mobile IP network, the Redwing connects to the network using PPP and during the negotia-tion process the modem is NOT required to present a username and password to authenticate because the authentication parameters are stored in the internal hardware. IP addresses are served from a large population of addresses specifically designated for these Mobile IP clients. Within that IP address population are pools of addresses reserved for special application. The IP address assigned to the Redwing can therefore come from either a common shared address pool (a dynam-ically assigned address) or be from a special reserved pool where an IP address is reserved for that specific device (a statically assigned address).

Once connected as a Mobile IP client, the Redwing will maintain the same IP address over any geographic region - even as is traverses one cellualr boundary into another. The Redwing can roam without the user even realizing the change primarily due to the fact that the authentication parameters are in the internal hardware and are not presented by the end-user.

Simple IP (SIP)

On a Simple IP network, a device connects to the network using PPP and during the negotiation process, the user (the Redwing) presents a username (NAI and password to authenticate and get an IP address). The IP address is most often served from a common pool of addresses (dynamic), and will usually change each and every time the Redwing tries to connect.

Once connected, the Redwing will maintain the same IP address so long as it stays within a spe-cific geographic region. The Redwing can roam or hand-off from cell tower to cell tower and still maintain the same IP address so long as it has not left the general area. If the Redwing tries to hand-off from one general location to another, the modem may be forced to re-authenticate which can result in a brief interruption in service.

SIP IP addresses can in fact be reserved and assigned over and over to the same user - essentially creating a ‘static’ address. While most carriers do not offer that service, it is still possible. If Veri-zon only offers Simple IP and you need a static IP address, you should check with them to see if they can reserve an IP address for your account.


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Common Uses for the Redwing

Note: If you have a dynamic IP address for your Redwing, you will not be able to contact the modem using a name.

Caution: The IP address given to your Redwing by Verizon must be Internet routable if you do not have a direct connection to the Verizon's network (example, using frame relay).

The Redwing’s rugged construction and cellular connection make it ideal for use in remote and/or industrial locations.

The Redwing is designed to work with legacy devices which do not need the advanced features of ALEOS.

FIGURE 3. Remote Internet Access


CHAPTER 2 Activating the Redwing

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Your Redwing needs specific parameters before it can operate on the CDMA network. Generally Verizon will provide you with the necessary parameters to get the Redwing configured.

Quick Start Guide and Setup Wizard

The preferred way to activate and configure your Redwing to connect to the cellular network is via the AirLink Setup Wizard for Verizon. The Quick Start Guide will lead you through using the Setup Wizard.

Select Start, then All Programs, then AirLink Communications. Select Setup Wizard.

FIGURE 1. Setup Wizard

The latest Redwing Setup Wizard and Quick Start guide for Verizon are available from the AirLink web site, http://www.airlink.com/support.


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Activating the Redwing

Activating the Redwing using AT Commands

An alternate method to configure and activate your Redwing is by AT commands (full listing beginning on page 33) sent directly to the modem via a terminal application. This method is rec-ommended only in situations where the Setup Wizard is not available and/or the configuration for the Redwing is unusual.

Caution: Only the Setup Wizard for Verizon will work to configure and activate your Redwing to connect on their network.

Note: To run the Setup Wizard, you will need the Microsoft .NET framework v.1.1and Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows XP, or later.


CHAPTER 3 Circuit- Switched Configuration

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However, for customers who have unintelligent machines who still need to have the modem 'ready' to behave in a certain way (such as Auto-Answering circuit-switched data calls), there is a feature in the modem called the INIT STATE.

INIT State

The Auto-INIT command string is comprised of up to 40 characters, the order defining the sequence of the initialization. The command sets the modem for the desired 'ready' configuration each time it powers on.

Configuring Auto INIT

The Redwing does not have any internal intelligence nor does the Redwing C3110 or C3116 have the ability to SAVE individual settings like a conventional modem (the Redwing C3111 can save settings internally). Therefore, the best machines for use in circuit-switched mode are ones that can provide their own INIT or setup strings and/or issue AT commands.

Note: Crcuit-switched configuration requires a voice plan (account) with your car-rier, not a 1xRTT data plan. 1xRTT features are not compatible with the circuit switch configuration. Voice plan speeds are generally lower than those of a data plan. It is generally not easy to switch from one plan to the other.

The INIT STATE is a state where the modem will initialize itself by using a single pre-determined concatenated Auto-INIT command string. In some models of the Redwing, the Auto-INIT is actu-ally an AT command itself, called +ATINIT. Since the Auto-INIT takes the shape of traditional INIT strings, those with experience setting up conventional land-line modems should find this fairly easy to configure.

To configure the modem for circuit-switch communication, you will need to use AT commands (page 33). You will need to use direct serial communication to enter the commands for the Red-wing

Different models of the respond to some of the AT commands in different ways, a command which is used with one model may not be applicable to another.

The model number of your modem is on the label on the top of the case (example, Redwing CDMA C3110).


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Circuit- Switched Configuration

AT Commands and command string

Common AT Commands E Echo Q Quiet Mode &C DCD Control &D DTR Options &S DSR Options S0 Auto-answer mode S7 Wait for Carrier S8 Comma Pause Time S9 Carrier Detect Response Time +IFC=x,x Enable or Disable Flow control - RTS/CTS (for C3110, you will need to use a comma replacement command).$QCVAD Answer as a Data Call for C3110, .+CICB Answer as a Data Call for C3111, .

Commands Specific to the Redwing C3110

There are two primary commands for setting a modem Auto-INIT. Both commands must be entered in this order for the modem to initialize.

AT+ATINITSTATE=1 AT+ATINIT=string,C[,break][,comma]

The command string cannot contain any spaces, commas, the plus (+) symbol, or a semi-colon (;). If an AT command needed for the string contains a plus or comma (for example, +IFC=0,0), you will need to designate a break character since you cannot use the standard break of ; for the plus to be read and a replacement for the comma. The break and comma designations need to be at the end of the ATINIT command and separated with commas. During the INIT sequence, the modem looks at the entire command before executing the AT command string. If there are replacement values, it will perform the appropriate replacement before executing the AT command.

Example: AT+ATINIT=&C1S0=1$QCVAD=4%+IFC=0^0,C,%,^

The “%” will allow the “+” to be used and the “^” will translate to a “,”. The AT command exe-cuted would be:

Example of executed command: AT&C1S0=1$QCVAD=4+IFC=0,0

Each modem requires a command string that is a combination of AT commands limited to a maximum of 40 characters. The command string will vary depending on the needs of the connected device (for example, some devices need DTR to be high while others need DTR to be ignored). For a full listing as well as parameters and defaults, refer the AT Command appendix starting on page 33.


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TABLE 1. Redwing C3110

The Auto-INIT Command for the Red-wing C3110:AT+ATINIT=&D0S0=1$QCVAD=4,C,%,^

Components: ATAll AT commands must start with “AT”. +ATINIT=Sets the initialization string in the modem. stringThe string is a combination of AT Com-mands (page 33) limited to a maximum of 40 characters. Examples below. ,CStores the command to NVRAM. [,break] Optional “BREAK” character to allow the use of a command with a “+”. In the example, a “%” is used. [,comma]Optional comma replacement character to allow the use of a command requiring a comma. In the example, a ^ is used.


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Conmmands specific to the Redwing C3111

The Redwing C3111 does not use “+ATINITSTATE” or “+ATINT”.

To configure the Redwing C3111, AT commands can be concatenated to create a string with “;AT&W” as the last commands to write them into memory.

Some commands, such as “+IFC”, will need to be prefixed with “;AT”.

Step by Step Configuration for the Redwing

The first thing you need to do is determine the model number of your modem. Different model numbers will have different configurations. Some of the configuration steps for one model will not work at all with any other model number.

The model number for your modem is on the sticker which is on the top of the modem (example, Redwing CDMA C3110, or Redwing CDMA C3111, or ). The first letter and number (C3 or ) idi-cates the communication technology your modem uses. The next number (2) indicates the modem model (Redwing). The final two numbers (10, or 11, or 16) indicate the internal hardware model.

Information Required 1. Master Subsidy Lock (MSL) - also called the Unlock Code or Activation Code. This should

be provided by Verizon. The incorrect MSL can cause the configuration to fail. This might also be programmed for you as part of the Setup Wizard activation process.

2. MIN and MDN or MSID - The phone number for your cellular account (also called the MIN). You may have two phone numbers for your modem, the MIN and MSN or MSID. If you have two numbers which are different and you only enter one, the configuration will fail. The MIN and MSN or MSID (if it is different) should be provided by Verizon.

3. Username (SID or NID) and Password - You may also need a user name and password for your account. The user name for your account may be the same as your MIN. The user name and password should be provided by Verizon

TABLE 2. Redwing C3111

The Auto-INIT Command for the Red-wing C3111:ATS0=1+CICB=0;AT&W

Components: ATAll AT commands must start with “AT”. stringThe string is a combination of AT Com-mands (page 33) limited to a maximum of 40 characters. Examples below. ;AT&WStores the command to memory.


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1.

2.

3.

Hardware Required 1. A personal computer with a functioning serial port or USB port and a USB to serial converter

configured to work with your computer. 2. A straight through RS232 cable (DB9M-DB9F).3. A suitable power supply and antenna for the Redwing modem. Without suitable signal strength

the modem will not function. Better than at least -100dBM is required.

Software Utility The Setup Wizard for Verizon. You can download the Setup Wizard from the AirLink web-site: http://www.airlink.com/support/modems/utilities/ (select Redwing and Verizon to down-load the correct Setup Wizard). A default installation of this utility is assumed later in these directions.

Configuration Steps

a. Follow the directions in the Quick Start Guide for the Redwing and Verizon to activate (also called provision) your modem.b. Complete the Setup Wizard and verify that the account is good using the Setup Wizard test screen. If your modem fails any of the tests then contact Verizon and troubleshoot the account. Do not proceed until the account is functioning correctly.

FIGURE 1. Setup Wizard: Test Modem Setup

a. Start HyperTerminal to connect to the modem: Start>All Programs>Accessories>Communi-cations>HyperTerminal

Connect the modem to your computer (or USB to serial device connected to your computer) via the RS232 cable and apply power to the modem.

Using the Setup Wizard, activate the Redwing for your cellular account with Verizon.

Using a direct serial connection, connect to the Redwing.


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b. If you prviously made a connection for the Redwing, cancel the Connection Description window and select File > Open (or the Open icon) and use the AirLink connetion you set up before. Skip to F. c. If you haven’t made a conection yet, name the connection AirLink and click OK.

FIGURE 2. HyperTerminal: Connection Name

d. Select COM1 for the Connect Using.

FIGURE 3. HyperTerminal: Comport Setting

e. Change the Bits per Second to 115200 (default), Data Bits to 8, Parity to None, Stop Bits to 1, and Flow Control to Hardware.

FIGURE 4. HyperTerminal: Comport Settings

f. Type AT and press Enter. You should get a reply of “OK” or “0”. .


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FIGURE 5. HyperTerminal: Connected

FIGURE 6. g. To see what you are typing as you type it, you may need to turn on the echo and verbose mode. Type ATE1V1 and press Enter. HyperTerminal: Connected

This will be the string you use with your device once it is connected to your Redwing. You will need to consult the User Guide for your equipment to see what connection parameters it specifi-cally needs. The examples below are generic strings commonly used.

Redwing C3110 Auto-answer data calls, ignoring DTR :

AT+ATINIT=&D0S0=1$QCVAD=4,CAuto-answer, but assert DTR:

AT+ATINIT=&D2S0=1$QCVAD=4,CAuto-answer, but assert DTR and do a carrier detect:

AT+ATINIT=&C1&D2S0=1$QCVAD=4,CAuto-answer, assert DTR, flow-control off, and do a carrier detect:

AT+ATINIT=&C1&D2S0=1$QCVAD=4%+IFC=0^0,C,%,^

Redwing C3111Auto-answer incoming data calls:

ATS0=1+CICB=0;AT&WAuto-answer, assert DTR, flow-control off, and do a carrier detect:

AT&C1S0=1+CICB=0;AT&W;AT+IFC=0,0;AT&W

Create an AT Command string and test it with the modem.

Caution: Your equipment may have a limitation below 40-characters for the com-mand string. Be sure you get an “OK” when you test your command string with the Redwing.


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Testing the Redwing Configuration
Once the modem has been activated and you’ve built the command string it is recommended that the Redwing modem be tested previous to field installation.

• Dial the Redwing modem telephone number from a land line and verify that the modem auto-matically answers the call with modem tones.

• This test should be completed with the serial cable disconnected to verify that no signaling is required by the modem.

Commission the Redwing Modem on Site (C3110)

The following steps represent a guideline and makes assumptions that the modem has been verified previously in a controlled environment.

1. Install the Redwing modem verifying that all power and antenna cables are correctly secured. 2. Verify that the Redwing modem powers up and the Net light is lit.3. Connect the Redwing modem to the laptop computer via a straight through RS232 cable or con-

nect the serial cable from the modem to a USB to serial device that has been previously installed on the laptop.

4. Using a terminal emulation program (HyperTerminal) set up for 9600bps, 8 data bits, no parity and 1 stop bit issue an AT!RSSI?. This will respond back with a signal strength measurement represented in dBm. The value must be better than -100dBm for the modem to function and it is strongly recommended that -90dBm or better be used as a minimum value.

5. Remove the connection to the Laptop PC and connect your equipment to the Redwing Modem.6. Configure your equipment with the AT command string you created above.7. Have the actual application call your equipment via the modem telephone number and verify

communications.

Commission the Redwing Modem on Site (C3111)

The following steps represent a guideline and makes assumptions that the modem has been verified previously in a controlled environment.

1. Install the Redwing modem verifying that all power and antenna cables are correctly secured. 2. Verify that the Redwing modem powers up and the Net light is lit.3. Connect the Redwing modem to the laptop computer via a straight through RS232 cable or con-

nect the serial cable from the modem to a USB to serial device that has been previously installed on the laptop.

4. Using a terminal emulation program (HyperTerminal) set up for 9600bps, 8 data bits, no parity and 1 stop bit issue an AT+CSQ?. This will respond back with a signal strength measurement

Diconnect the Redwing from your computer but not from power.

You can use the A/ command to repeat the last AT command.


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represented on a scale from 0-31 and second value separated by a comma. The signal strength value must be higher than 9 for the modem to function and it is strongly recommended that a value of 18 or better be used as a minimum value.

5. Remove the connection to the Laptop PC and connect your equipment to the Redwing Modem.6. Configure your equipment with the AT command string you created above.7. Have the actual application call your equipment via the modem telephone number and verify

communications.

You can use the A/ command to repeat the last AT command.


CHAPTER 4 Hardware Installation

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Your AirLink Redwing should be mounted in a position that allows easy access for the cables so they are not bent or constricted. The LEDs on the front panel should be visible for ease of opera-tional verification. You should ensure that there is adequate airflow around the modem but that it is kept free from direct exposure to the elements (sun, rain, etc.)

An optional accessory for your modem is a mounting kit. The bracket is designed to snugly cra-dle the modem and hold it in place where you need it. See “Mounting Kit” on page 20.

Modem placement with grounding information and diagrams can be found in the Appendix, “Placement De Modem” on page 57.

Connecting the Antenna

Antennas selected should not exceed a maximum gain of 5 dBi under standard installation config-uration. In more complex installations (such as those requiring long lengths of cable and/or multi-ple connections), it’s imperative that the installer follow maximum dBi gain guidelines in accordance with the FFC’s, regulations.

Your AirLink Redwing will work with most Dual-Band PCS cellular antennas with a TNC con-nector that works in the high and low frequencies of CDMA . Connect the antenna or RF cable directly to the TNC connector on the back of the Redwing.

FIGURE 1. Redwing connecters

Connecting power


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Hardware Installation

Your Redwing can be used with either DC (available in most automobiles) or 110 AC (standard US wall power) with the appropriate power adapter (available from AirLink).

The power cable positive lead should be connected to the battery or power source positive termi-nal. The power cable negative lead should be connected to the battery or power source negative ter-minal. The Redwing has an internal polysilicon circuit breaker that opens at 0.5 to 1.0 amps of current.

When your Redwing is connected to power and an antenna, there is a specific pattern to the lights to indicate its operation mode.

Note: When using a DC power source (such as a car battery or solar cell), AirLink recommends placing a fuse on the line close to the power source to protect your power source from possible surges due to shorts or other line issues.

Connecting the Redwing to a computer or other device

our Redwing’s serial port can be connected directly to most computers or other devices using a standard straight through cable. If you have a DCE device, you will need a null modem or null modem cable.

Your Redwing can also be connected to a USB to serial device connected to a computer or other device which does not have an available serial port but does have USB.

Redwing Indicator Lights

FIGURE 2. Redwing indicator lights

Net (network) - Indicates when there is traffic on the network.

Pwr (power) - Indicates the power adapter is connected and there is power getting to the modem.

The Reset button performs the same function as unplugging power from the modem and plugging it back in. Reset will not alter any saved configuration settings.


APPENDIX 1 Specifications for the Redwing CDMA

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Physical Characteristics: • Weight: < 1 lb.• Size: 3” x 1.1” x 5.1"• RF Antenna Connector: 50 Ohm TNC• Serial Interface: RS232 DB-9F with 1200-115200 bps• Status LEDs

Data Services & RF Features: CDMA• Full duplex transceiver• Dual-band support for both 800 MHz cellular and 1.9 GHz PCS bands• Dual band Receive Diversity• Adheres to CDMA authentication as specified in CDMA2000 1X• 224 mW RF output (+23.5 dBm)• Data rates up to 153.6 kbps (forward channel) and 76.8 kbps (reverse channel)

Environmental: • Operating ranges: -30°C to +70°C • Humidity: 5%-95% Non-condensing

Power Management: • Low power consumption • Dormant connection (idle for 10-20 seconds): 20 mA at 12 VDC• Input Voltage: 10 VDC to 28 VDC • Input Current: 20 mA to 350 mA • Typical Receive: 120mA at 12VDC• Typical Transmit: Approximately 120 mA at 12VDC• Low power mode: at 12 VDC


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Specifications for the Redwing CDMA

Power consumption

Short Message Service (SMS):• Send and Receive• Notification of new messages

Modem Idle Transmitting

Redwing C3111 50 mAh 200-300 mAh

Redwing C3110 50 mAh 250-300 mAh

Serial Port Pinouts

The cable between the Redwing and a computer or other serial device needs to be wired straight-through (pin 1 goes to pin 1, pin 2 to pin 2, etc.). If your end device connected to the Redwing is a DCE device, you will need a null-modem cable.

FIGURE 1. Serial Port Diagram : Female DB-9 DCE

5

4

321

9

87

6

< - > GND (Ground)

< - DTR Data Terminal Ready)< - Rx (Receive) - > Tx (Transmit) - > DCD (Data Carrier Detect)

Unused

CTS (Clear to Send) < -RTS (Request to Send) - >

DSR (Data to Send) < -


APPENDIX 2 Mounting Kit

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An optional accessory for your modem is a mounting kit. The bracket is designed to snugly cradle the modem and hold it in place where you need it.

The Redwing “snaps” into place in the bracket locking into the grooves on the Redwing case. The bracket can be further secured with a twist-tie set into the grooves on the top for situations where the Redwing may be subjected to violent movement, such as in the back of an automobile. In most stationary installations, such as in a field or pipe, the Redwing and bracket shouldn’t require a twist-tie.

The bracket can be attached to the location using #6 screws (mounting hole diameter approximately 0.150").

FIGURE 1. Mounting Bracket


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Mounting Kit

FIGURE 2. Redwing Mounting Bracket, part number 100-170-1009 A


APPENDIX 3 Windows Dial-up Networking (DUN)

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2.

Dial-up Networking (DUN) allows a computer or other device to use your Redwing to connect to the Internet or private network using PPP just like an analog modem using a standard phone line.

Microsoft Windows XP is used in the examples below. The modem driver installation and DUN setup and configuration is similar in Microsoft Windows 2000. Examples are not provided here for installing the driver or configuring DUN for any other operating system.

Installing the Modem Driver in Microsoft Windows

Standard installations of Microsoft Windows XP and 2000 include a generic modem driver which will work with your Redwing.

a. Connect the modem to the computer with the DB-9 cable. b. Plug in the AC adapter, connect the antenna(s) and power on the modem.

a. Select Start > Control Panel > Phone and Modem Options (in Classic View).

Note: The Setup Wizard is the preferred method to install a modem driver and con-figure PPP for your modem. Use the instructions here only if you do not have the Setup Wizard available. Using the Setup Wizard, if do not need to activate your modem, you can select just Setup a DUN Connection from the opening menu to install the driver and set up DUN. Follow the instructions in the Quick Start Guide to install DUN with the Setup Wizard.

Caution: To install any driver on your computer, you may need to be logged in as Administrator or have Administrator privileges for your login.

Connect the Redwing.

Install the driver.


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Windows Dial-up Networking (DUN)

FIGURE 1. Phone and Modem Options

b.In the Phone And Modem Options dialog box. Select the Modems tab. Select Add.

FIGURE 2. Modems

FIGURE 3. Install New Modem

c. Check Don’t detect my modem; I will select it from a list and select Next. d. Select (Standard Modem Types) from the Manufacturers column, select Standard 33600 bps Modem from the Models column, and select Next.

Note: If you have the speed for your modem configured as something other than the default, use the Standard Modem that matches the speed you configured.


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FIGURE 4. Modem Driver

e. Check Selected Ports, select the COM port the modem is connected to (commonly COM1), and select Next.

FIGURE 5. Modem Port

f. Once the modem driver is installed, select Finish.

FIGURE 6. Finish

a. When you return to the Phone and Modem Options window, you should see the newly installed modem “attached to” the correct COMport. Highlight the modem and select Proper-ties.

Configure the driver.


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FIGURE 7. Modems

b. Select the Modem tab. Maximum Port Speed should be set to 115200 (default). Select OK to exit.

FIGURE 8. Setting Maximum Port Speed Maximum Port Speed

c. Select OK again to exit out of the Phone and Modem Options.

Dial-Up Networking (PPP) Configuration for Microsoft Windows

Once you have a driver for the modem installed on your computer, you can set up and configure Dial Up Networking (DUN) to use the modem as your connection to the Internet using PPP.

Before you start, you will need:

• Administrator privileges to the computer you are configuring or access granted by an adminis-trator on the network to add/remove devices to your computer. (Not necessary on Windows 98/ME.)

• A wireless user account, password, and access number (obtained from Verizon). May not be required.

• Windows COM Port and modem set up for a Standard 33600 Modem (see previous section).• No other program running on your computer that is using the same COMport (serial port) con-

figured for your modem.


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a. Select Start > Connect > To Show All Connections to open the Network Connections window.
FIGURE 9. Network Connections

b. Select Create a New Connection under Network Tasks in the menu area on the left. Select Next to start installing and configuring the DUN connection. c. Select Connect to the Internet and then select Next.

FIGURE 10. Connection Type

d. Select Set up my connection manually and then select Next.

Caution: If you have an existing LAN connection, installing DUN for the modem may interfere with the LAN connection. It's recommended to disconnect your LAN connection before using a PPP connection with your Redwing.

Once the DUN connection is initiated, by default, it will take over as the “default route” for network communication and specifically for Internet access. If you want the two connections to co-exist, you will need to de-select “Use default gateway on remote network” (described later) and use the route command in Windows to setup routing through the modem properly. This guide does not provide information on the route command. You may need to consult with your network administrator to properly configure routing.

Create a new network connection.


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FIGURE 11. Preparing the Internet Connection

e. Select Connect using a dial-up modem and select Next.

FIGURE 12. Internet Connection

f. Type in a name for the connection, such as AirLink 3G Connection. Select Next.

FIGURE 13. Connection Name N

Optional: If you have multiple modems installed on your computer, you may be prompted to select the modem to be used. Check Standard 33600 bps Modem and select Next. If you only have one modem installed, this option will be omitted. g. Type in 10001 as the phone number for the modem to dial and select Next.

The name provided here will not effect the connection in any way. It is only a label for the icon. It can be the name of your wireless service provider (Verizon), your modem (Redwing), or any other designation for the connection.

AirLink 3G Connection


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FIGURE 14. Phone Number

FIGURE 15. Account Information

i. If you want to add a shortcut for this DUN connection to your desktop, check Add a short-cut... Select Finish to exit the Network Connection Wizard.

Optional: If you have multiple users configured for your computer, you may be prompted for Connection Availability. If you select My use only, the account currently logged on will be the only one able to use this DUN connection.h. You will need to enter the Account Information (User name and Password) for the connec-tion. If you want to allow others to use the same login for the modem, select Use this account name and password... Select Next to continue.

Caution: If you have a LAN connection to the Internet and select Make this the default Internet Connection for the DUN configuration, you will not be able to use the LAN to connect to the Internet and may also affect the network connection on your computer to the rest of the LAN. Select this option ONLY if the Redwing will be your sole network connection.

10001


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FIGURE 16. Finish

After you complete the New Connection Wizard, there are a few more things you will want to con-figure in the connection.

a. When the Connect window opens, select Properties.

FIGURE 17. Connect

b. Uncheck Use dialing rules. Select Configure, below the Connect using line.

Configure the connection.


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FIGURE 18. Modem Properties

c. Select 115200 as the Maximum speed. Check Enable hardware flow control. Do not check any other option. Select OK.

FIGURE 19. Modem Configuration

Optional: You may want to check the Options tab and change the settings for applications you might be using. The default options are generally applicable for most uses. d. Unless specifically directed to do so by Support or your network administrator, you do not need to make any changes to the options on the Security tab. e. Select Network. Select Settings. Remove the checks from all three PPP settings. Select OK.


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FIGURE 20. Connection Properties - PPP Settings

f. Select (highlight) Internet Protocol (TCP/IP) and then select Properties. For most configu-rations, you will be obtaining the IP address and the DNS server address automatically. Select Advanced. Uncheck Use IP header compression. Check Use default gateway... Select OK.

FIGURE 21. Internet Protocol

g. Select OK and OK again to return to the Connect window.

Making a DUN Connection

Start the DUN session.

Start > Connect To > AirLink 3G Connection (or whatever you named the connection).


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2.

FIGURE 22. MS Windows XP: Connect

For some accounts, you need to enter the User name and Password provided by Verizon for the cellular account.

Select Dial to connect to the modem and the cellular network. When you’re connected, an icon should appear in the system tray showing the connection status.

FIGURE 23. MS Windows XP: Connect

Connect to the network.


APPENDIX 4 AT Commands

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Direct Serial Connection

Using HyperTerminal, included with most installations of Microsoft Windows:

Start>All Programs>Accessories>Communications>HyperTerminal

1. Choose a name for your connection, such as Redwing or AirLink (if you want to have a con-nection saved for both local and remote, it is recommended the connection name reflect the con-nection type, i.e. Redwing local). The name and icon are only for your own reference so you can find the connection at a later date.

FIGURE 1. HyperTerminal: Connection Name

2. Select COM1 (or the comport to which the modem is connected) for the Connect Using.

FIGURE 2. HyperTerminal: Comport Setting

3. Change the Bits per Second to 115200 (default), Data Bits to 8, Parity to None, Stop Bits to 1, and Flow Control to Hardware.

Just as with a Hayes compatible analog modem, the Redwing parameters can all be configured with AT commands.

Direct Serial Connection


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AT Commands

FIGURE 3. HyperTerminal: Comport Settings

4. Type AT and press Enter. You should get a reply of “OK” or “0”. .5. To see what you are typing as you type it, you will need to turn on the echo and verbose mode.

Type ATE1V1 and press Enter. 6. If you get a reply of “OK”, then you entered the command successfully. If you get a reply of

“0” or “ERROR”, try entering the command again.

Using AT Commands with a Terminal Application • The following pages list the AT commands, their parameters, and explain what they do. For

most commands, when you are entering them using a terminal connection, you will need to preface the command with AT (exceptions are noted), i.e. ATA which listed as A

• Some commands have specific parameters while other commands will take whatever you type. • Acceptable parameters and/or specific formats are in the parameters column. • Required variable parameters are denoted with italicized text, example, Dn. The n is variable

and noted in the parameters column. • Optional parameters are denoted with square brackets [ ]. • Most commands with parameters can be entered with ? to read the current value (for example,

AT&D? will respond with “2” if the default has not been changed).• AT Commands are not case sensitive. A capital “E” is the same as a lower-case “e”. • When you are using a terminal connection, if you enter a command which is recognized by the

Redwing, it will respond with “OK”. If the command is not recognized, the response will be “ERROR”.

• Those commands applicable only to certain model numbers of the Redwing will be noted.

• The commands are alphabetical within their groups.

Note: If you have configured the Redwing for settings different than the defaults for Bits per Second, Data Bits, Parity, and/or Stop Bits, you will need to use your changed settings.

Caution: Symbols listed with commands, such as /, &, or ?, are part of the com-mand and must be included.


AT Commands

AT Command Listing

Symbols!RSSI . . . . . . . . . . .37!STATUS . . . . . . . . .37$QCMIP . . . . . . . . . .43$QCVAD . . . . . . . . .42&C . . . . . . . . . . . . .41&D . . . . . . . . . . . . .41&F . . . . . . . . . . . . .41&S . . . . . . . . . . . . .42&V . . . . . . . . . . . . .36&W . . . . . . . . . . . . .42+++ . . . . . . . . . . . .38+CBIP . . . . . . . . . . .36+CGSN . . . . . . . . . .36+CICB . . . . . . . . . . .42+CMIP . . . . . . . . . . .36+CSQ . . . . . . . . . . .36+CSSN . . . . . . . . . .36+CTA . . . . . . . . . . .43+ECIO . . . . . . . . . . .36+IPR . . . . . . . . . . . .42+PRL . . . . . . . . . . . .36+WHWV . . . . . . . . .36+WIMI . . . . . . . . . .44+WMDN . . . . . . . . .44+WSID . . . . . . . . . .44+WSPC . . . . . . . . . .43+WSSW . . . . . . . . .37~NAMLCK . . . . . . . .43~NAMVAL . . . . . . . .44

AA . . . . . . . . . . . . . .38A/ . . . . . . . . . . . . . .38

DD . . . . . . . . . . . . . .38

EE . . . . . . . . . . . . . .39

HH . . . . . . . . . . . . . .39

II . . . . . . . . . . . . . . .36

OO . . . . . . . . . . . . . .39

QQ . . . . . . . . . . . . . .39

SS10 . . . . . . . . . . . . .40S23 . . . . . . . . . . . . .40S3 . . . . . . . . . . . . .39S4 . . . . . . . . . . . . .39S5 . . . . . . . . . . . . .39S53 . . . . . . . . . . . . .40S6 . . . . . . . . . . . . .39S8 . . . . . . . . . . . . .39S9 . . . . . . . . . . . . .40

Redwing CDMA for Verizon - User

VV . . . . . . . . . . . . . 41

XX . . . . . . . . . . . . . 41

ZZ . . . . . . . . . . . . . 41

Guide, version 2.30
35

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AT Commands: Information and Status

Most of the commands in the “Info” and “Status” groups as well as other groups have read-only parameters. They only provide information, but cannot be changed or cannot be changed using Wireless Ace.

I[n]

&V

+CBIP?

+CMIP

+CSQ

+CSSN?

+ECIO?

+GSN

+PRL?

+WHWV

Information and Status

n=0 The modem’s internal hardware.

n=3 The hardware module's unique ID (ESN).

n=5 View active profile (the contents of the active registers).

View active profile (the contents of the active registers).

The current IP address of the modem reported by the embedded OEM module (generally obtained from Verizon). This is the address to which packets can be sent in order to contact the Redwing from the Internet.

Note: If there is no current network IP, 0.0.0.0 may be displayed.

Mobile Station IP Address.

Received Signal Strength and Channel Frame Error Rate.

Serving System.

The CDMA EC/IO value.

ESN (Electronic Serial Number) of the internal hardware module

Preferred Roaming List (PRL) version.

Serial number of the module.


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AT Commands: Information and Status

+WPRL?

+WSSW

!RSSI

!STATUS

PRL version.

Software version of the internal hardware module.

Received Signal Strength Indicator. C3110only

Current band: <band>Current channel: SID:<sid> NID:<nid> Roaming:<n>Temp:<temp>Pilot [NOT] acquiredModem has [NOT] registered

C3110 only


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AT Commands: Serial

This group includes commands specific to the serial port.

+++

A/

A

D[method][d.d.d.d][/ppppp] or D[method][@name][/ppppp]

Serial

Note: This command is not proceeded by AT.

There must be an idle time (set by S50) on the serial port before and after this command.

The “+” is ASCII 0x2B. AT Escape sequence.

If the Redwing is in a data mode (any mode other than PassThru), this command causes the modem to re-enter AT command mode.

Note: This command does nothing if DAE=1.

Note: This command is not proceeded by AT.

Re-execute last command.

Answer - manual

Dial a connection to a remote IP and Port using method.

method=P : Establish a UDP connection method=T : Establish a TCP connection method=N : Establish a Telnet connection d.d.d.d=IP address to contact ppppp=IP port to contact Examples: ATD - Dial (establish) default connection. ATDP192.168.13.31/2332 - Dial (establish) UDP session to 192.168.13.31, at port 2332.

To end the connection, issue the +++ escape sequence or drop the DTR line (if Ignore DTR S211=0 or &D2).

The defualt connetion is set in S53.


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AT Commands: Serial

En

HnOQn

S3=n

S4=n

S5=n

S6=n

S8=n

Toggle AT command echo mode. n=0 : Echo Off

n=1 : Echo On

Hang-Up Command.

n=1: Hang-up

The AT quiet-mode setting. If quiet mode is set, there will be no responses to AT commands except for data queried. n=0 : Off (Default)

n=1 : Quiet-mode on

Carriage Return Character

n=0-127 (ASCII character number )

The standard end of line character used to indicate the end of an AT command. This character is also used as the carriage return character for framing responses and result codes in command state.

Line Feed Character n=0-127 (ASCII character number )

The standard line feed character sent by the modem to the host at the end of a response or return code in command state.

Backspace Character n=0-127 (ASCII character number )

This register sets the character recognized as a backspace during command entry.

Wait for Blind Dial n=2-10 seconds

This register denotes the wait time, in seconds, before a blind dial (no dial tone detection).

Comma Pause Time (Dial Modifier)


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AT Commands: Serial

S9=n

S10=n

S23=[speed],[databits][parity][stop bits]

n=0-255

Whenever a dial command contains the comma character, the contents of this register specify the pause time for each comma.

Carrier Detect Response Time

n=0-255

Specifies the time that the received carrier must be present for the modem to recognize it and turn on Data Carrier Detect (DCD) if applicable. The implementation is entirely at the IWF modem.

Lost Carrier Hang-up Delay (Remote) n=1-2545

Specifies the amount of time that the carrier from the remote modem can be lost before the modem goes on-hook. This allows temporary disruptions to carrier without disconnecting.

A setting of 255 causes the modem to disable Carrier Detect and presume carrier is always present.

Serial line parameters. The settings take affect after reset.

speed=300 | 1200 | 2400 | 4800 | 9600 | 19200 | 38400 | 57600 | 115200 | 230400databits=7 or 8parity=O : Oddparity=E : Even parity=N : None parity=M: Mark stopbits=1 | 1.5 | 2Example: ATS23=19200,8N1 (sets modem to 19200, etc.) Can also be set using &L=[speed],[databits] [parity][stop bits]

Note: Databits MUST be 8 data bits for PPP mode.

S53=[method][d.d.d.d][/ppppp]

Destination IP address, port, and method. These are used as defaults for the D (Dial) AT com-mand.

method= P : UDP

method=T : TCP


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AT Commands: Serial

Vn

Xn

Z

&Cn

&Dn

&F

method=N : Telnet

d.d.d.d=IP address or name

ppppp=the port address

Examples: ATS53=T192.168.100.23/12345ATS53=foo.earlink.com

Telnet to the specified IP at port 12345. ATS53=192.168.100.23/12345

Query the specified IP at port 12345. ATS53=/12345

Query port 12345.

Command Response Mode.

n=0 : Terse (numeric) command responses

n=1 : Verbose command responses (Default).

Extended Call Progress Result mode. n=0 : Turn off extended result codes (Default).

n=1 : Turn on result codes. This adds the text 19200 to the CONNECT response.

Reset the Redwing.

Set DCD mode. n=0 : Always assert DCD.

n=1 : Assert DCD when in a data mode (UDP, TCP, PPP, or SLIP) (Default).

n=2 : Assert DCD when the modem has network coverage.

Set DTR mode. n=0 : Ignore DTR, same effect as HW DTR always asserted (same as S211=1).

n=2 : Use hardware DTR (same as S211=0).

Restore Factory Settings of the AT register of the internal hardware.


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AT Commands: Serial

&Sn

&W

+CICB=n

+IPR=n

$QCVAD=n

Set DSR mode. n=0 : Always assert DSR.

n=1 : Assert DSR when in a data mode (UDP, TCP, PPP, or SLIP) (Default).

n=2 : Assert DSR when the modem has network coverage.

Writes all changed modem settings. If this command is not issued, any modified values will revert back to their previous values at modem reset.

Mode for answering data with the A (answer) or via auto answer (S0=1). C3111 only.n=0 : Data

n=1 : Speech

n=2 : Data once (10 minute timeout).

I/O Port Rate: Sets the data rate for the serial port (DTE-DCE). C3111 only.n=port rate (45 | 50 | 75 | 110 | 300 | 600 | 1200 | 2400 | 4800 | 9600 | 19200 | 38400 | 57600 | 115200 | 230400)

Default is 115200.

Mode for answering data or fax with the A (answer) or via auto answer (S0=1). C3110 only.

n=0 : Disable

n=3 : Data for one call.

n=4 : Data for all calls (default).


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AT Commands: CDMA/EVDO

+CTA=n

$QCMIP=n

~NAMLCK=nnnnnn

CDMA/EVDO

This group includes commands specific to CDMA.

Inactivity timer, in seconds.

n=seconds (maximum 20 seconds)

n=0 : Allows the Verizon network to determine the inactivy timer.

Typical network settings cause a link to go dormant after 10 to 20 seconds of inactivity, no packets transmitted or received. This time can be shortened to release the physical RF link sooner when the application only transmits short bursts.

Mobile IP (MIP) Preferences. n=0 : Disabled, SIP only

n=1 : MIP preferred

n=2 : MIP only

On a Mobile IP network, a device connects to the network using PPP. During the negotiation process the Redwing is NOT required to present a username and password to authenticate because the authentication parameters are stored in the modem itself.

Note: Your account with Verizon may not support Mobile IP.

The NAMLCK is the modem's 6-digit OTSL (One Time Subsidy Lock), MSL (Master Subsidy Lock), or SPC (Service Provisioning Code). Verizon will provide the unlock code.

nnnnnn=6 digit unlock code If the number is accepted by the modem, the OK result code is returned. If the number is rejected, the ERROR result is returned. If three successive Errors are returned, the modem must be reset to allow any further attempts.

Caution: The modem permits 99 failures of this command during its lifetime. After that, the modem becomes permanently disabled.

+WSPC=[],[nnnnnn]

.

=0 : OTKSL(One Time Key Subsidy Lock)=1 : MSL (Master Subsidy Lock)nnnnnn=6 digit unlock code


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+WMDN=num

~NAMVAL=nam[,num,sid,nid]

.

num=phone number

+WIMI=num

C3111.

num=MIN/MSID preceded by the country code

+WSID=[idx],[SID],[NID]

C3111.

idx=The location in the SID/NID list to store the values.sid=system IDnid=network ID

C3110.

nam=0 or 1; active account num=phone number sid=system IDnid=network ID


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APPENDIX 5 Warranty Terms and Conditions

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The following terms and conditions ("Warranty Terms") govern the warranty services offered to you ("Customer") by AIRLINK COMMUNICATIONS, INC. ("AirLink"), located at 3159 Corpo-rate Place, Hayward, CA 94545, in connection with the sale and licensing of AirLink software and hardware.

Warranty Terms

Standard Software Warranty

AirLink warrants that the AirLink software ("Software") licensed hereunder will perform in sub-stantial conformance to the applicable AirLink software specifications during the warranty period. The warranty period is ninety (90) days from the date of delivery of the Software to Customer. Air-Link's sole obligation with respect to this express warranty shall be, at AirLink's option, to refund the license fee paid by Customer for any defective Software or to replace the Software with Soft-ware that substantially conforms to AirLink's applicable software specifications.

One Year Standard Equipment Warranty

For a period of one year from delivery, AirLink warrants that the hardware products ("Hardware") will meet AirLink's standard specifications and will be free from defects in materials and workman-ship.

Optional Two Year Extended Equipment Warranty

If Customer has purchased this two-year extended warranty option, for a period of three years from delivery, AirLink warrants that the Hardware will meet AirLink's standard specifications and will be free from defects in materials and workmanship.

Optional Four Year Extended Equipment Warranty

If Customer has purchased this four-year extended warranty option, for a period of five years from delivery, AirLink warrants that the Hardware will meet AirLink's standard specifications and will be free from defects in materials and workmanship.


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Warranty Terms and Conditions

Warranty Conditions

Remedy

If under normal use the Software and/or Hardware (collectively, the "Products") prove to have any such defect and the Customer notifies AirLink of such defect within the warranty period, AirLink, at its option, will either repair or replace the same without charge. The warranty does not apply if the serial number label or any warranty voiding label has been removed or if the Product has been subjected to physical abuse, improper installation, or modification not authorized by AirLink, or if the Product was used in a manner for which it was not intended. Products will be accepted for repair or replacement upon written authorization and in accordance with instructions of AirLink. Customer will obtain a Return Material Authorization ("RMA") number from AirLink's Customer Support, fill out an RMA submission form, and enclose it with the product. Transportation expenses associated with returning such Products to AirLink will be borne by Customer. AirLink will pay the costs of return transportation of the repaired or replaced Products. Please contact Air-Link's support group via email at [email protected] or telephone at 510-781-9760 to obtain an RMA number. Products deemed by AirLink to be DOA (dead on arrival) may be returned to Air-Link for repair, at AirLink's expense, using the standard RMA procedures.

WARRANTY DISCLAIMER

THE WARRANTIES SET FORTH ABOVE ARE IN LIEU OF ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES AS TO CONDITION, DESCRIPTION, MERCHANTABILITY, NONINFRINGEMENT OR FIT-NESS FOR A PARTICULAR PURPOSE. AIRLINK AUTHORIZED DEALER'S OR CUS-TOMER'S SOLE AND EXCLUSIVE REMEDY WILL BE AIRLINK'S OBLIGATION TO REPAIR OR REPLACE AS SET FORTH ABOVE. THIS WARRANTY DOES NOT COVER PRODUCTS THAT DO NOT CONFORM TO SPECIFICATIONS BECAUSE OF ACCIDENT, ALTERATIONS, FAILURE TO FOLLOW INSTRUCTIONS, USE OUTSIDE THE SCOPE OF ANY OTHER PROVIDED DOCUMENTATION (E.G., USER GUIDE, INSTALLATION GUIDE, QUICK START GUIDE), MISUSE, ABUSE, NEGLECT, FIRE, FLOOD OR ACTS OF GOD.

LIMITATION OF LIABILITY

AIRLINK WILL IN NO EVENT BE LIABLE TO CUSTOMER OR TO ANY OTHER ENTITY WHICH PURCHASES FROM AIRLINK OR USES ANY PRODUCTS SUPPLIED UNDER THIS AGREEMENT FOR ANY CLAIM FOR INDIRECT, SPECIAL, RELIANCE, INCIDEN-TAL OR CONSEQUENTIAL LOSSES, DAMAGES OR EXPENSES ARISING OUT OF THIS AGREEMENT OR ANY OBLIGATION RESULTING THEREFROM FOR THE USE OR PER-FORMANCE OF THE PRODUCTS, WHETHER IN AN ACTION BASED ON BREACH OF WARRANTY (EXPRESS OR IMPLIED), BREACH OF CONTRACT, DELAY NEGLIGENCE, STRICT TORT LIABILITY OR OTHERWISE. AIRLINK'S ENTIRE LIABILITY FOR ANY CLAIM ARISING FROM ANY CAUSE WHATSOEVER, WHETHER FOR PRODUCTS DELIVERED OR NOT DELIVERED, INCLUDING BUT NOT LIMITED TO THE MANUFAC-TURE, SALE, DELIVERY, RESALE, REPAIR IN OR OUT OF WARRANTY, USE OR INABIL-ITY TO USE ANY PRODUCTS, EITHER SEPARATELY OR IN COMBINATION WITH ANY OTHER GOODS OR EQUIPMENT, WILL IN NO EVENT EXCEED THE LOWER OF THE REPAIR OR REPLACEMENT COST OR PURCHASE PRICE OF THE PRODUCT WHICH


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Warranty Terms and Conditions

DIRECTLY GIVES RISE TO THE CLAIM. THIS CLAUSE WILL SURVIVE THE FAILURE OF ANY EXCLUSIVE REMEDY AND THE EXPIRATION OF THESE WARRANTY TERMS.

General Conditions

AirLink shall have the right to assign any or all components of these Warranty Terms without the prior written consent of the other party. AirLink shall not be liable to Customer for any alleged loss or damages resulting from delays in performance (including for AirLink, loss or damages resulting from delivery of the Products being delayed) caused by any act of God, fire, casualty, flood, war, failure of public utilities, injunction or any act, exercise, assertion or requirement of governmental authority, earthquake, labor strike, riot, accident, shortage, delay in transportation or any other cause beyond the reasonable control of AirLink, and if AirLink shall have used its best efforts to avoid such occurrence and minimize its duration and has given prompt written notice to Customer, then AirLink's performance shall be excused and the time for performance shall be extended for the period of delay or inability to perform due to such occurrence. All notices and demands of any kind which either party may be required or desire to serve upon the other under the terms of this Agreement shall be in writing and shall be served by personal service or by registered mail, postage prepaid, to AirLink (Att: VP/Operations) at the address set forth at the beginning of this Agreement, and to Customer, at the address provided by Customer to AirLink on the applica-ble purchase order. If any provision of these Warranty Terms shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall in no way be affected or impaired thereby. The laws of the State of California shall govern these Warranty Terms. These Warranty Terms constitute the entire agreement between the parties hereto pertain-ing to the subject matter hereof, and any and all written or oral agreements heretofore existing between the parties hereto are expressly canceled and/or superseded. These Warranty Terms shall prevail notwithstanding any variance with terms and conditions of any purchase order. Any modifi-cations of these Warranty Terms must be in writing and signed by a duly authorized officer of both parties hereto.


APPENDIX 6 Frequently Asked Questions and Technical Support

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Many of these questions and solutions in the following sections come from AirLink Support.

FAQ TopicsPower, Antennas, and Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

What is RSSI? Why is the RSSI for my Redwing negative? What is the Proper RF Coverage for my Redwing? What Type of Antenna is Best for my Redwing? What do I need to power my Redwing ? Can I use a portable battery to power my Redwing ?

The Redwing’s IP Addresses and Local Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Why Can’t I reach my Redwing from the Internet? What is a Restricted or Private IP?

Security for the Redwing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Does CDMA provide any security?

Activation (Registering on the Verizon Network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52I’m Having Problems getting my Redwing registered (activated or provisioned) with Verizon, what could be the problem? I’m having problems using the Setup Wizard to activate my Redwing, can I activate it manual-ly?

Prefered Roaming List (PRL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53What is a PRL? I have activated my Redwing but now cannot connect to Verizon, what can be wrong? How can I update the PRL (Prefered Roaming List)?

Power, Antennas, and Signal Strength

RSSI (Received Signal Strength Indication) is a measurement of the strength or intensity, not nec-essarily the quality, of the received signal.

Caution: Solutions should only be performed if you are experiencing the specific problem indicated and have the specific modem model number indicated. Some solutions are very specific to model numbers due to differing internal hardware.

What is RSSI? Why is the RSSI for my Redwing negative?


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Frequently Asked Questions and Technical Support

The RSSI is measured in dBm which is the power ratio in decibel (dB) of the measured power ref-erenced to one milliwatt (mW). One milliwatt is zero, therefore less than a milliwatt, common and ideal for cellular communication, is expressed as a negative interger.

The optimal range for AirLink modems is an RF Coverage (RSSI value) of -60 to -95. RF coverage between -95 to -105 DBm will often still register, however functionality at this range can be greatly reduced and registration can become difficult. Any devices with an RSSI below -105 DBm will likely fail to register on a regular basis.

When addressing RF coverage ensure the antenna choice is appropriate for the device and frequen-cies required.

Antennas for cellular communication are commonly omni-directional and either dual-band or multi-band. They come in a variety of shapes and mounting confirgurations to suit several differ-ent types of needs.

While AirLink does sell a limited selection of antennas and antenna accessories, these are by no means all that are available or usable with your Redwing. There are several suppliers of cellular accessories with a much wider selection of antennas designed to cater to a broader variety of situa-tions.

Dual-band

Dipole

Dipole is a common antenna type connecting directly to the Redwing and extending out in a single straight wire.

What is the Proper RF Coverage for my Redwing?

Caution: Low RSSI will have a direct affect on the ability to activate (or provision) your Redwing if it relies on over the air activation such as the the C3111and C3116 modems.

What Type of Antenna is Best for my Redwing?

Antennas selected should not exceed a maximum gain of 5 dBi under standard installation config-uration. In more complex installations (such as those requiring long lengths of cable and/or multi-ple connections), it’s imperative that the installer follow maximum dBi gain guidelines in accordance with the FFC’s, regulations.

For cellular communication, the Redwing requires a dual band antenna supporting both 800 MHz and 1900 MHz (1.9 Ghz) bands.

Caution: Single band antennas, such as those formerly used with a CDPD device, generally only support 800 MHz. Using a single band antenna can greatly reduce your ability to activate or use your Redwing with Verizon.


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The short dipole antenna (also known as a “rubber duck”) is a good desktop, portable antenna for use in areas with good signal strength and low electrical interference.

Mounts

Antennas can be mounted in a variety of ways (magnet, permanent, suction to a window, sticky tape, etc) which can allow you to move the antenna away from the Redwing with a coax cable between the modem and the antenna allowing the antenna to be placed in a more suitable location for proper cellular reception: outside of a metal cabinet, the trunk lid of a car, a window, etc. A mounted antenna can be placed in locations where the simple, short dipole antenna connected directly to the Redwing may not perform at all.

Your Redwing is designed to work either with DC (commonly used in vehicles) or with an AC adapter (standard wall outlet in the US, Canada, and most other countries). The input voltage is 9VDC to 28VDC with an input current from 90mA to 350 mA.

If the modem is provided an inadequate power supply the following symptoms might be experi-enced:

• Modem will constantly power cycle while attempting to register• Modem will register but will power cycle when data is transmitted/received• Modem won’t power on at all.

If these symptoms occur, verify the power supply meets the above mentioned criteria. If an AC adapter is being used; verify it is intended for the AirLink product in question.

It is possible to use a portable battery for your AirLink modem, however, you most likely need to make the connector from the battery to the modem yourself. The battery also needs to have enough power to be able to handle the power consumption of the modem.

You can contact AirLink Support for a guide on how to use your AirLink modem with a portable battery.

The Redwing’s IP Addresses and Local Networking

What do I need to power my Redwing ?

Caution: If you previously used AirLink CPDP modems, you may have older power supplies that provide inadequate power and will cause the above mentioned symptoms.

Can I use a portable battery to power my Redwing ?

Why Can’t I reach my Redwing from the Internet? What is a Restricted or Private IP?


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On Verizon’s network, for security reasons, some accounts set up to be restricted to communication only from other devices on their network, called a Restricted IP or a Private IP. If you had two modems on Verizon’s network, they could communicate, but your computer, not using Verizon as an ISP can’t. You could normally still access the Internet using your Redwing’s restricted or pri-vate IP because the modem would use a proxy or gateway on Verizon’s network.

Security for the Redwing

For specific information about the security of Verizon’s network, contact your cellular dealer directly.

Activation (Registering on the Verizon Network)

These problems are frequently caused by account related issues. The problems could involve an incorrectly configured account or incorrectly input/provisioned account information. The best troubleshooting step is to re-provision the Redwing, confirming the account is set up for the proper data plan and modem or simply work with Verizon to create a new account.

Contact AirLink Technical Support for the specific commands for your Redwing and account with Verizon.

However, if you need to be able to contact your Redwing (or the devices behind it) directly, instead of a Restricted IP (also called Private IP Non-Routable IP), you will need to contact Verizon your cellular provider to get your account changed to an Unrestricted IP (also called Public IP).

Does CDMA provide any security?

While CDMA technology provides authentication and inherent data protection, it is still recom-mended you use a VPN for additional data communication security.

I’m Having Problems getting my Redwing registered (activated or provisioned) with Verizon, what could be the problem?

I’m having problems using the Setup Wizard to activate my Redwing, can I activate it manually?

You will need to connect to the modem with a terminal connection while connected directly to the serial port on the Redwing. You can only activate your modem if you are connected directly (locally) to the modem.


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Prefered Roaming List (PRL)

The Preferred Roaming List (PRL) is a data file of alternate networks to use when your Redwing is out of range of Verizon’s primary network. Without an up-to-date PRL, the connection range for your Redwing may be more confined since you would not be able to obtain service outside of the “home” area.

Your PRL is probably out of date. You should update it.

Caution: Type all COMMANDS exactly as shown in the “command” column or as directed by an AirLink support representative. Substitute the required information indicated by the italicised directions (example, MSL would be replaced by the spe-cific MSL for the modem. Optional parameters are denoted with square brackets [ ].

TABLE 1. Prepare for Provisioning

Command Description

1. ATI0

(the letter “I” and the number “0”)

This will give you infomation for the mod-ule in the modem (expected replies in blue). CDMA model C3x11 or C3x11E: WAVECOM MODEMCDMA model C3x16 or C3x16E: I0: Sierra Wireless EM3420

What is a PRL?

I have activated my Redwing but now cannot connect to Verizon, what can be wrong?

How can I update the PRL (Prefered Roaming List)?

You can use the Setup Wizard to update the PRL. Be sure to have the most recent Wizard.

Caution: If you are using ONLINE updating, your Redwing modem needs to be able to contact Verizon’s network for the over-the-air process to be successful. You may need to move the modem or connect a different antenna to get a clear strong signal. If you are connected to your modem remotely, you may incur data charges for the update.

Terminal Connection (AT Commands)


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1.2.

3.4.

Connect to the Redwing using Telnet or direct serial communication (page 33).

Type AT+GMR and press Enter. You should get a long output response. Near the end of the out-put, will be the current five-digit PRL version.

FIGURE 1. +GMR example

Issue AT+CDV*22899 and Press Enter. You should get “OK” as a response. Wait 2 to 3 minutes for the PRL to download and install.

Enter AT+GMR again to verify the PRL version change.


Redwing CDMA for Verizon - User Guide, version 2.30 55

AirLink Support Web Site

If you encounter problems with operation of your Redwing, AirLink’s support staff can help.

AirLink Support Web Site

The AirLink web site is updated frequently with Setup Wizards, Utilities, How-To Guides, and other documentation: http://www.airlink.com/support.

AirLink Documentation and Guides • Modem User Guides - These guides are specific to your modem type, cellular provider, and

cellular technology and contain comprehensive information about the operation of the modem and its features.

• Modem Quick Start guides - These guides are also specific to the modem type, cellular pro-vider, and cellular technology and are a step by step guide to activating the modem using the Setup Wizard or other steps as applicable.

• Utility Guides - These guides focus on the features of one of the AirLink modem utilities: Wireless Ace, AceView, AceNet, Modem Doctor, etc.

• Application Notes and How-To Guides - These guides detail configuring the modem to work with a specific feature set or how the modem can be set up to work with a specific 3rd party (non-AirLink) device.

• Data Sheets and White Papers - These are technology based information documents.

Contacting Technical Support

For support assistance please email [email protected] or call 510-781-9760 Monday through Friday 5 AM to 5 PM Pacific Time (8 AM to 8 PM Eastern Time). Support is not available week-ends or holidays.

AirLink Technical Support

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