airline on-time performance report - flightstats, inc...

June 2014

Copyright © 2014 FlightStats, Inc.

Airline On-time Performance Report

Summary of Airline Arrival Performance for the Period June 1, 2014 through June 30, 2014

Published July 10, 2014

1

June 2014

Copyright © 2014 FlightStats, Inc. 2

Abstract This FlightStats monthly On-‐Hme Performance Report compares the on-‐Hme arrival performance of scheduled passenger flights operated by the top airlines throughout various regions. The report summarizes the data by carrier and includes a breakdown of on-‐Hme, late, very late and excessively late arrivals and departures. Also included is the percentage of flights cancelled and diverted. Refer to each category secHon for the flight status coverage of the airlines scheduled flights.

Refer to the Appendix for definiHon of delay classificaHon, cancellaHon calculaHons, and the airline, and flight selecHon criteria.

Usage and AQribuHon You are free to re-‐publish the informaHon in this report on your website, blog, or in printed material as long as you provide aQribuHon to FlightStats and a link to www.flightstats.com.

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June 2014


Major International Airlines

3

On-‐Hme Arrival, Delay and CancellaHon Data

Rank Airline

Sample Size On-time Late

(15-29 min) Very Late

(30-44 min) Excessive (45+ min) Cancelled Diverted

3 (SU) Aeroflot 13,693 87.83% 6.71% 2.23% 3.22% 0.34% 0.01% 17 (AB) Air Berlin 19,532 82.93% 9.43% 3.23% 4.41% 0.96% 0.01% 19 (AC) Air Canada 15,882 82.26% 8.81% 3.38% 5.34% 0.03% 0.21% 35 (CA) Air China 32,115 63.87% 10.69% 5.87% 19.50% 2.71% 0.07% 15 (UX) Air Europa 4,621 83.26% 9.04% 3.43% 4.27% 0.22% 0.00% 28 (AF) Air France 23,801 73.31% 13.86% 5.96% 6.88% 1.26% 0.00% 39 (AI) Air India 10,092 60.38% 16.49% 8.99% 14.14% 0.17% 0.00% 7 (NZ) Air New Zealand 4,574 85.90% 9.44% 2.50% 2.17% 0.13% 0.00%

25 (AZ) Alitalia 12,792 75.28% 12.32% 5.52% 6.87% 0.27% 0.01% 31 (AA) American 60,007 69.30% 10.01% 5.61% 15.07% 1.08% 0.00% 5 (NH) ANA 18,557 86.82% 8.70% 2.46% 2.02% 0.36% 0.00%

27 (OZ) Asiana 9,209 75.16% 13.62% 4.48% 6.73% 1.39% 0.01% 4 (OS) Austrian Airlines 6,004 87.78% 7.89% 1.91% 2.40% 2.27% 0.02%

30 (AV) AVIANCA 12,662 71.35% 13.84% 6.10% 8.68% 0.10% 0.03% 32 (BA) British Airways 24,403 68.11% 15.35% 7.00% 9.54% 0.86% 0.01% 33 (CX) Cathay Pacific 8,239 66.42% 14.32% 7.80% 11.36% 1.25% 0.10% 37 (CI) China Airlines 5,474 62.29% 18.27% 9.20% 10.15% 0.11% 0.09% 38 (MU) China Eastern 47,201 61.81% 12.84% 7.18% 18.11% 3.27% 0.06% 34 (CZ) China Southern 51,340 64.59% 11.37% 6.18% 17.80% 2.09% 0.06% 24 (DL) Delta 82,503 80.32% 7.84% 3.88% 7.71% 0.06% 0.25% 36 (MS) Egyptair 6,583 63.55% 17.10% 8.09% 10.77% 1.40% 0.49% 16 (EK) Emirates 11,838 82.94% 10.65% 3.52% 2.87% 0.15% 0.03% 43 (EY) Etihad 6,115 45.77% 21.93% 14.60% 17.70% 0.10% 0.00% 41 (BR) EVA Airways 4,385 55.21% 20.49% 9.71% 14.60% 0.16% 0.00% 1 (IB) Iberia 6,420 89.53% 6.26% 1.91% 2.30% 0.28% 0.00%

10 (JL) Japan Airlines 11,051 85.57% 9.13% 2.53% 2.70% 0.82% 0.07% 23 (9W) Jet Airways 8,908 80.78% 9.86% 4.42% 4.93% 0.67% 0.02% 6 (KL) KLM 11,309 86.01% 8.98% 2.23% 2.75% 0.16% 0.03%

12 (KE) Korean Air Lines 10,509 85.23% 10.15% 2.97% 1.64% 1.10% 0.01% 18 (LA) LAN 3,777 82.78% 7.99% 3.56% 5.68% 0.21% 0.00% 14 (LH) Lufthansa 33,106 83.59% 10.56% 3.17% 2.67% 0.29% 0.01% 22 (MH) Malaysia Airlines 10,069 81.43% 10.07% 3.35% 5.16% 1.23% 0.00% 13 (QF) Qantas 10,971 83.70% 9.45% 3.48% 3.37% 1.18% 0.01% 8 (SK) SAS 20,740 85.84% 8.69% 2.67% 2.79% 0.79% 0.00% 2 (SV) Saudi Arabian 12,354 88.89% 6.27% 2.26% 2.58% 0.06% 0.00%

11 (SQ) Singapore Airlines 7,341 85.28% 9.13% 2.68% 2.90% 0.52% 0.00% 26 (LX) SWISS 10,742 75.25% 14.97% 5.14% 4.62% 0.39% 0.02% 20 (JJ) TAM 18,947 82.19% 9.64% 3.65% 4.38% 0.44% 0.13% 42 (TP) TAP - Air Portugal 6,545 53.25% 15.85% 9.29% 21.58% 2.44% 0.03% 9 (TG) Thai Airways 6,284 85.71% 9.11% 2.55% 2.64% 1.26% 0.00%

40 (TK) Turkish Airlines 27,053 60.31% 22.16% 9.88% 7.65% 0.44% 0.00% 29 (UA) United 59,644 71.64% 9.61% 5.36% 12.98% 1.32% 0.40% 21 (VA) Virgin Australia Int'l 11,285 82.12% 9.73% 3.56% 4.59% 1.85% 0.00%

Aggregate 778,677 73.79% 10.97% 4.98% 9.15% 1.02% 0.09%

June 2014


North American Airlines

4


Rank Airline Sample Size On-time Late



7 (AC) Air Canada 15,882 82.26% 8.81% 3.38% 5.34% 0.03% 0.21% 20 (ZX) Air Georgian 3,263 76.25% 9.04% 3.56% 11.16% 0.00% 0.00% 24 (ZW) Air Wisconsin 15,241 74.15% 8.54% 5.15% 12.03% 4.37% 0.13% 8 (FL) Airtran 8,314 82.24% 7.27% 3.44% 7.01% 0.46% 0.04% 3 (AS) Alaska 15,628 85.69% 7.45% 2.51% 4.13% 0.59% 0.21%

32 (AA) American 60,007 69.30% 10.01% 5.61% 15.07% 1.08% 0.00% 35 (MQ) American Eagle 37,501 66.75% 11.47% 6.50% 15.28% 6.40% 0.00% 6 (9K) Cape Air 17,431 83.59% 9.09% 3.11% 4.16% 3.77% 0.05%

25 (RP) Chautauqua 7,359 73.91% 8.26% 4.76% 12.91% 3.13% 0.17% 36 (C5) CommutAir 4,067 65.59% 8.29% 5.27% 20.69% 11.34% 0.17% 22 (CP) Compass 5,798 75.75% 9.15% 4.86% 10.13% 2.14% 0.11% 11 (DL) Delta 82,503 80.32% 7.84% 3.88% 7.71% 0.06% 0.25% 33 (EV) ExpressJet 67,622 69.02% 9.03% 5.34% 16.28% 4.62% 0.33% 15 (7F) First Air 1,743 78.57% 6.91% 3.39% 8.25% 10.33% 2.88% 27 (F9) Frontier 8,087 72.05% 10.40% 5.27% 12.07% 0.10% 0.21% 37 (G7) GoJet 7,479 61.34% 10.17% 6.26% 21.66% 4.95% 0.56% 1 (HA) Hawaiian 7,113 94.95% 3.01% 0.96% 1.08% 0.07% 0.00% 2 (QX) Horizon 11,705 93.22% 3.87% 1.50% 1.38% 0.78% 0.04% 5 (QK) Jazz 22,282 83.99% 8.32% 2.93% 4.67% 0.00% 0.10%

14 (B6) Jetblue 25,878 78.95% 7.91% 3.99% 9.09% 1.68% 0.06% 16 (YV) Mesa 11,957 78.33% 7.83% 3.93% 9.76% 2.53% 0.15% 18 (KS) PenAir 2,092 77.46% 6.37% 4.40% 7.63% 5.40% 4.14% 19 (PDT) Piedmont 9,195 77.45% 8.78% 4.81% 8.85% 5.48% 0.12% 12 (9E) Pinnacle 22,646 79.35% 6.62% 3.78% 10.14% 3.28% 0.11% 23 (PD) Porter 5,060 74.17% 10.87% 4.90% 9.43% 3.60% 0.64% 10 (JIA) PSA 10,487 80.61% 7.50% 3.88% 7.90% 1.95% 0.12% 29 (YX) Republic 20,606 70.93% 9.69% 5.43% 13.70% 3.90% 0.25% 26 (S5) Shuttle America 10,225 72.27% 9.06% 5.06% 13.26% 4.67% 0.35% 30 (3M) Silver 4,641 70.42% 8.15% 5.56% 15.36% 2.76% 0.51% 17 (RS) Sky Regional 3,382 77.74% 7.81% 4.41% 9.73% 0.00% 0.33% 21 (OO) SkyWest 57,292 75.75% 8.21% 4.40% 11.42% 3.60% 0.22% 34 (WN) Southwest 102,953 68.94% 12.22% 6.54% 12.00% 0.75% 0.30% 31 (NK) Spirit 8,610 70.40% 9.82% 5.53% 14.03% 0.85% 0.22% 38 (AX) Tans States Airlines 5,657 61.14% 10.29% 5.93% 22.26% 7.25% 0.38% 28 (UA) United 59,644 71.64% 9.61% 5.36% 12.98% 1.32% 0.40% 13 (US) US Airways 40,172 79.13% 8.54% 4.15% 8.14% 1.39% 0.04% 9 (VX) Virgin America 5,092 82.24% 6.69% 3.44% 7.55% 0.14% 0.08% 4 (WS) Westjet 14,250 85.00% 8.43% 2.84% 3.57% 0.79% 0.16%

Aggregate 818,864 73.31% 8.92% 4.66% 10.72% 2.18% 0.21%

June 2014


European Airlines

5

On-‐Hme Arrival, Delay and CancellaHon Data Rank Airline Sample

Size On-time Late (15-29 min)

Very Late (30-44 min)

Excessive (45+ min) Cancelled Diverted

39 (A3) Aegean Airlines 5,236 74.47% 15.56% 5.54% 4.40% 0.11% 0.02% 31 (RE) Aer Arann Express 2,581 79.34% 11.67% 4.67% 4.32% 0.43% 0.00% 34 (EI) Aer Lingus 6,639 76.17% 14.57% 4.56% 4.71% 0.14% 0.00% 12 (SU) Aeroflot 13,693 87.83% 6.71% 2.23% 3.22% 0.34% 0.01% 25 (AB) Air Berlin 19,532 82.93% 9.43% 3.23% 4.41% 0.96% 0.01% 30 (XK) Air Corsica 1,773 79.98% 12.22% 3.11% 4.69% 0.28% 0.00% 24 (UX) Air Europa 4,621 83.26% 9.04% 3.43% 4.27% 0.22% 0.00% 41 (AF) Air France 23,801 73.31% 13.86% 5.96% 6.88% 1.26% 0.00% 20 (YW) Air Nostrum 5,861 85.73% 8.67% 2.75% 2.85% 0.78% 0.00% 14 (CT) Air One CityLiner 3,202 86.61% 7.54% 2.67% 3.18% 0.66% 0.00% 7 (BT) airBaltic 3,848 89.58% 7.47% 1.46% 1.49% 0.52% 0.00%

36 (AZ) Alitalia 12,792 75.28% 12.32% 5.52% 6.87% 0.27% 0.01% 13 (OS) Austrian Airlines 6,004 87.78% 7.89% 1.91% 2.40% 2.27% 0.02% 11 (CJ) BA CityFlyer 2,220 88.28% 6.22% 2.18% 3.23% 0.86% 0.09% 46 (BA) British Airways 24,403 68.11% 15.35% 7.00% 9.54% 0.86% 0.01% 45 (SN) Brussels Airlines 4,507 69.44% 17.04% 7.36% 6.17% 0.75% 0.00% 40 (DE) Condor Flugdienst 3,642 73.77% 11.62% 5.00% 9.61% 0.03% 0.00% 44 (OU) Croatia Airlines 2,329 71.58% 14.21% 5.24% 8.89% 0.00% 0.09% 18 (OK) CSA Czech Airlines 2,037 85.91% 9.03% 2.31% 2.75% 0.00% 0.00% 29 (U2) EasyJet 38,077 80.23% 9.06% 4.04% 6.66% 1.09% 0.01% 4 (AY) Finnair 3,686 91.43% 5.35% 1.28% 1.94% 0.54% 0.00%

16 (BE) flybe 10,621 86.10% 7.66% 2.60% 3.63% 1.28% 0.00% 15 (4U) Germanwings 6,678 86.51% 6.71% 2.49% 4.28% 0.73% 0.00% 8 (IB) Iberia 6,420 89.53% 6.26% 1.91% 2.30% 0.28% 0.00% 1 (I2) Iberia Express 2,195 93.52% 4.33% 0.91% 1.23% 0.09% 0.00%

17 (KL) KLM 11,309 86.01% 8.98% 2.23% 2.75% 0.16% 0.03% 3 (WA) KLM Cityhopper 8,014 91.57% 5.52% 1.55% 1.36% 0.80% 0.00%

38 (LO) LOT - Polish Airlines 4,690 74.82% 13.81% 5.45% 5.92% 0.26% 0.00% 22 (LH) Lufthansa 33,106 83.59% 10.56% 3.17% 2.67% 0.29% 0.01% 5 (CL) Lufthansa Cityline 10,793 90.67% 6.36% 1.74% 1.23% 1.11% 0.00%

28 (LG) Luxair 2,038 80.73% 11.26% 3.95% 4.00% 0.69% 0.05% 35 (ZB) Monarch Airlines 2,917 75.94% 8.79% 4.26% 11.02% 0.10% 0.00% 6 (ZN) NAYSA 2,254 90.11% 6.74% 1.51% 1.64% 0.00% 0.00%

26 (HG) Niki 2,648 82.46% 10.95% 3.22% 3.33% 0.30% 0.04% 21 (DY) Norwegian Air Shuttle 15,431 83.80% 8.35% 2.98% 4.86% 0.14% 0.02% 23 (OA) Olympic Air 3,298 83.48% 11.04% 2.89% 2.59% 0.33% 0.00%

June 2014


European Airlines (continued)

6





48 (PC) Pegasus Airlines 8,780 60.55% 19.19% 9.85% 10.42% 0.17% 0.00% 10 (FV) Rossiya 3,325 88.32% 6.50% 2.29% 2.89% 0.06% 0.00% 9 (S7) S7 Airlines 5,213 89.40% 4.51% 2.07% 4.01% 0.08% 0.00%

19 (SK) SAS 20,740 85.84% 8.69% 2.67% 2.79% 0.79% 0.00% 37 (LX) SWISS 10,742 75.25% 14.97% 5.14% 4.62% 0.39% 0.02% 49 (TP) TAP - Air Portugal 6,545 53.25% 15.85% 9.29% 21.58% 2.44% 0.03% 32 (UN) Transaero 3,861 78.75% 9.38% 4.70% 7.17% 0.31% 0.00% 33 (HV) Transavia 3,180 77.13% 11.04% 4.34% 7.49% 0.03% 0.00% 47 (U6) Ural Airlines 2,716 63.33% 11.13% 5.44% 20.10% 1.10% 0.00% 27 (UT) UTair Aviation 4,848 80.89% 9.18% 4.18% 5.74% 0.89% 0.00% 43 (VS) Virgin Atlantic 1,664 72.38% 12.76% 6.68% 8.18% 0.12% 0.00% 42 (VY) Vueling Airlines 15,218 73.01% 12.38% 5.85% 8.65% 1.43% 0.11% 2 (WF) Widerøe's 10,927 93.46% 3.90% 1.54% 1.11% 0.69% 0.00%

Aggregate 410,655 79.88% 10.23% 3.95% 5.23% 0.70% 0.01%

June 2014


Asia-Pacific Airlines

7





4 (BX) Air Busan 2,291 90.54% 7.24% 1.20% 1.02% 1.70% 0.00% 38 (CA) Air China 32,115 63.87% 10.69% 5.87% 19.50% 2.71% 0.07% 44 (AI) Air India 10,092 60.38% 16.49% 8.99% 14.14% 0.17% 0.00% 10 (RLK) Air Nelson 4,577 87.41% 7.50% 2.27% 2.83% 1.81% 0.00% 13 (NZ) Air New Zealand 4,574 85.90% 9.44% 2.50% 2.17% 0.13% 0.00% 30 (AK) Airasia 12,379 75.06% 13.83% 5.82% 5.28% 0.03% 0.00% 39 (D7) AirAsia X 1,055 63.60% 16.84% 7.65% 11.91% 2.09% 0.00% 12 (NH) ANA 18,557 86.82% 8.70% 2.46% 2.02% 0.36% 0.00% 5 (EH) ANA Wings 7,289 89.81% 7.01% 1.80% 1.38% 0.64% 0.00%

29 (OZ) Asiana 9,209 75.16% 13.62% 4.48% 6.73% 1.39% 0.01% 3 (PG) Bangkok Airways 4,419 91.20% 5.25% 1.61% 1.93% 0.50% 0.00%

36 (CX) Cathay Pacific 8,239 66.42% 14.32% 7.80% 11.36% 1.25% 0.10% 43 (EU) Chengdu Airlines 2,090 61.20% 12.97% 9.19% 16.65% 0.00% 0.00% 42 (MU) China Eastern 47,201 61.81% 12.84% 7.18% 18.11% 3.27% 0.06% 37 (CZ) China Southern 51,340 64.59% 11.37% 6.18% 17.80% 2.09% 0.06% 55 (KN) China United 4,059 43.58% 13.78% 6.97% 35.39% 3.45% 0.28% 7 (EAG) Eagle Airways 2,792 89.00% 7.30% 1.56% 2.15% 3.30% 0.00%

32 (QFA) Eastern Australia Airlines 2,885 74.46% 12.27% 5.19% 8.08% 2.56% 0.00% 47 (BR) EVA Airways 4,385 55.21% 20.49% 9.71% 14.60% 0.16% 0.00% 50 (HU) Hainan Airlines 16,458 52.80% 15.25% 8.44% 23.41% 0.92% 0.09% 48 (KA) Hong Kong Dragon 4,684 55.16% 14.03% 8.37% 22.42% 2.01% 0.02% 11 (6E) IndiGo 14,854 86.95% 8.03% 2.67% 2.36% 0.00% 0.00% 34 (QZ) Indonesia AirAsia 4,118 72.47% 13.95% 6.70% 6.88% 1.46% 0.00% 2 (XM1) J-Air 5,100 92.64% 4.65% 1.05% 1.43% 2.49% 0.24% 9 (JC) JAL Express 6,059 87.65% 8.79% 2.03% 1.53% 0.86% 0.00% 8 (3X) Japan Air Commuter 4,473 88.01% 6.87% 2.35% 2.25% 4.69% 0.52%

15 (JL) Japan Airlines 11,051 85.57% 9.13% 2.53% 2.70% 0.82% 0.07% 28 (NU) Japan Transocean 2,110 78.50% 15.84% 3.04% 2.57% 0.38% 0.05% 26 (9W) Jet Airways 8,908 80.78% 9.86% 4.42% 4.93% 0.67% 0.02% 20 (S2) JetKonnect 4,563 83.80% 8.00% 3.45% 4.76% 2.76% 0.00% 25 (JQ) Jetstar Airways 8,561 80.84% 9.74% 3.98% 5.45% 1.99% 0.00% 46 (HO) Juneyao Airlines 5,091 56.92% 13.09% 8.21% 21.70% 0.51% 0.08% 17 (KE) Korean Air Lines 10,509 85.23% 10.15% 2.97% 1.64% 1.10% 0.01% 23 (MH) Malaysia Airlines 10,069 81.43% 10.07% 3.35% 5.16% 1.23% 0.00% 6 (NZM) Mount Cook Airlines 2,552 89.02% 5.65% 3.13% 2.20% 3.64% 0.00%

18 (DD) Nok Air 3,980 85.17% 7.77% 3.34% 3.73% 9.72% 0.00% 56 (PK) Pakistan International Airlines 2,286 28.79% 13.62% 11.14% 46.35% 6.56% 0.09% 31 (PR) Philippine Airlines 2,004 74.80% 10.97% 6.01% 8.07% 0.40% 0.15% 21 (QF) Qantas 10,971 83.70% 9.45% 3.48% 3.37% 1.18% 0.01% 19 (ZL) Regional Express 4,954 84.70% 7.44% 2.61% 5.25% 0.40% 0.00% 53 (SC) Shandong Airlines 10,543 49.19% 17.76% 10.76% 22.25% 0.61% 0.03% 49 (FM) Shanghai Airlines 7,683 53.06% 14.85% 9.14% 22.92% 3.06% 0.03%

June 2014


Asia-Pacific Airlines (Continued)

8

On-‐Hme Arrival, Delay and CancellaHon Data Rank Airline Sample Size On-time Late



52 (ZH) Shenzhen 16,290 50.21% 15.09% 9.10% 25.45% 1.10% 0.14% 41 (3U) Sichuan 12,567 63.09% 12.21% 7.44% 17.07% 0.57% 0.18% 16 (SQ) Singapore Airlines 7,341 85.28% 9.13% 2.68% 2.90% 0.52% 0.00% 33 (BC) Skymark Airlines 3,829 73.84% 17.09% 5.86% 3.22% 0.18% 0.00% 51 (9C) Spring Airways 5,804 52.69% 11.32% 8.00% 27.92% 3.50% 0.07% 27 (SSQ) Sunstate Airlines 4,972 78.80% 9.90% 4.51% 6.79% 1.91% 0.00% 1 (FD) Thai AirAsia 5,605 93.35% 4.17% 1.47% 1.01% 3.19% 0.00%

14 (TG) Thai Airways 6,284 85.71% 9.11% 2.55% 2.64% 1.26% 0.00% 40 (GS) Tianjin Airlines 10,895 63.46% 14.52% 6.52% 15.40% 2.72% 0.10% 45 (GE) TransAsia Airways 3,628 59.01% 21.99% 10.88% 8.11% 0.47% 0.00% 24 (XR) Virgin Australia 2,483 81.05% 8.01% 3.64% 7.31% 1.41% 0.00% 35 (DJ) Virgin Australia 38 71.05% 18.42% 7.89% 2.63% 0.00% 0.00% 22 (VA) Virgin Australia Int'l 11,285 82.12% 9.73% 3.56% 4.59% 1.85% 0.00% 54 (MF) Xiamen 15,129 45.10% 15.93% 10.87% 28.09% 0.91% 0.01%

Aggregate 497,279 68.98% 11.44% 5.57% 12.27% 1.69% 0.05%

June 2014


Latin American Airlines

9


Rank Airline Sample Size On-time Late (15-29 min)



1 (P5) Aero Republica 2,412 90.96% 5.47% 1.66% 1.91% 0.04% 0.00% 12 (AR) Aerolineas Argentinas 4,120 76.80% 9.58% 3.74% 9.86% 2.72% 0.02% 13 (AM) Aeromexico 6,178 76.28% 11.36% 5.42% 6.92% 1.52% 0.02% 15 (5D) Aeroméxico Connect 10,546 73.35% 11.13% 5.40% 10.08% 2.77% 0.04% 14 (AU) Austral 3,325 75.19% 10.80% 4.37% 9.63% 5.08% 0.00% 16 (AV) AVIANCA 12,662 71.35% 13.84% 6.10% 8.68% 0.10% 0.03% 11 (O6) Avianca Brazil 3,770 79.39% 10.94% 3.93% 5.75% 0.80% 0.00% 5 (LR) Avianca Costa Rica 2,261 85.32% 8.89% 2.83% 2.96% 0.00% 0.00% 4 (CM) Copa Airlines 7,192 88.65% 6.53% 2.09% 2.74% 0.07% 0.00% 8 (LA) LAN 3,777 82.78% 7.99% 3.56% 5.68% 0.21% 0.00% 6 (4C) LAN Colombia 3,628 84.97% 8.94% 3.18% 2.91% 0.44% 0.00% 3 (LU) LAN Express 2,637 89.27% 6.54% 1.71% 2.40% 0.30% 0.08% 2 (LP) Lan Peru 5,275 89.28% 6.25% 1.77% 2.70% 0.45% 0.00%

10 (TA) Taca 2,904 81.82% 10.50% 3.20% 4.44% 0.00% 0.03% 9 (JJ) TAM 18,947 82.19% 9.64% 3.65% 4.38% 0.44% 0.13% 7 (G3) VRG Linhas Aereas 16,523 83.50% 9.08% 2.90% 4.52% 2.15% 0.00%

Aggregate 106,157 79.79% 9.64% 3.75% 5.64% 1.14% 0.04%

June 2014


Middle East and Africa Airlines

10


Rank Airline Sample Size On-time Late (15-29 min)



5 (4Z) Airlink 1,291 87.74% 8.22% 1.32% 2.48% 0.15% 0.23% 1 (MN) Comair 946 91.56% 6.62% 0.53% 1.28% 1.06% 0.00%

14 (MS) Egyptair 6,583 63.55% 17.10% 8.09% 10.77% 1.40% 0.49% 16 (LY) El Al 2,385 55.93% 21.51% 10.40% 12.16% 0.00% 0.00% 7 (EK) Emirates 11,838 82.94% 10.65% 3.52% 2.87% 0.15% 0.03%

11 (ET) Ethiopian Airlines 4,815 72.62% 11.39% 5.77% 10.22% 0.25% 0.00% 17 (EY) Etihad 6,115 45.77% 21.93% 14.60% 17.70% 0.10% 0.00% 12 (FZ) flydubai 3,859 72.49% 15.78% 6.25% 5.48% 0.16% 0.00% 6 (GF) Gulf Air 3,860 87.51% 8.44% 2.17% 1.88% 0.85% 0.00% 8 (KQ) Kenya Airways 3,953 77.93% 8.83% 4.39% 8.86% 4.30% 0.00% 9 (ME) Middle East Airlines 1,662 75.47% 14.84% 5.33% 4.18% 0.66% 0.18%

10 (QR) Qatar Airways 8,851 75.03% 13.10% 5.20% 6.65% 0.15% 0.01% 13 (RJ) Royal Jordanian 3,262 72.32% 13.07% 6.27% 8.35% 1.23% 0.00% 4 (SV) Saudi Arabian 12,354 88.89% 6.27% 2.26% 2.58% 0.06% 0.00% 3 (SA) South African 4,139 89.53% 6.20% 2.16% 2.06% 0.27% 0.05%

2 (XZ) South African Express 923 90.21% 4.89% 1.33% 3.45% 2.60% 0.11%

15 (TK) Turkish Airlines 27,053 60.31% 22.16% 9.88% 7.65% 0.44% 0.00% Aggregate 103,889 71.76% 14.50% 6.41% 6.72% 0.55% 0.04%

June 2014


Top 10 Lists

Rank Airline On-‐Time

1 (IB) Iberia 89.53% 2 (SV) Saudi Arabian 88.89% 3 (SU) Aeroflot 87.83% 4 (OS) Austrian Airlines 87.78% 5 (NH) ANA 86.82% 6 (KL) KLM 86.01% 7 (NZ) Air New Zealand 85.90% 8 (SK) SAS 85.84% 9 (TG) Thai Airways 85.71%

10 (JL) Japan Airlines 85.57%

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Major InternaHonal Airlines


1 (HA) Hawaiian 94.95% 2 (QX) Horizon 93.22% 3 (AS) Alaska 85.69% 4 (WS) Westjet 85.00% 5 (QK) Jazz 83.99% 6 (9K) Cape Air 83.59% 7 (AC) Air Canada 82.26% 8 (FL) Airtran 82.24% 9 (VX) Virgin America 82.24%

10 (JIA) PSA 80.61%

North American Airlines


1 (I2) Iberia Express 93.52% 2 (WF) Widerøe's 93.46% 3 (WA) KLM Cityhopper 91.57% 4 (AY) Finnair 91.43% 5 (CL) Lufthansa Cityline 90.67% 6 (ZN) NAYSA 90.11% 7 (BT) airBaltic 89.58% 8 (IB) Iberia 89.53% 9 (S7) S7 Airlines 89.40%

10 (FV) Rossiya 88.32%

European Airlines


1 (FD) Thai AirAsia 93.35% 2 (XM1) J-Air 92.64% 3 (PG) Bangkok Airways 91.20% 4 (BX) Air Busan 90.54% 5 (EH) ANA Wings 89.81% 6 (NZM) Mount Cook Airlines 89.02% 7 (EAG) Eagle Airways 89.00% 8 (3X) Japan Air Commuter 88.01% 9 (JC) JAL Express 87.65%

10 (RLK) Air Nelson 87.41%

Asia-‐Pacific Airlines


1 (P5) Aero Republica 90.96% 2 (LP) Lan Peru 89.28% 3 (LU) LAN Express 89.27% 4 (CM) Copa Airlines 88.65% 5 (LR) Avianca Costa Rica 85.32% 6 (4C) LAN Colombia 84.97% 7 (G3) VRG Linhas Aereas 83.50% 8 (LA) LAN 82.78% 9 (JJ) TAM 82.19%

10 (TA) Taca 81.82%

LaHn American Airlines


1 (MN) Comair 91.56% 2 (XZ) South African Express 90.21% 3 (SA) South African 89.53% 4 (SV) Saudi Arabian 88.89% 5 (4Z) Airlink 87.74% 6 (GF) Gulf Air 87.51% 7 (EK) Emirates 82.94% 8 (KQ) Kenya Airways 77.93% 9 (ME) Middle East Airlines 75.47%

10 (QR) Qatar Airways 75.03%

Middle East & Africa Airlines

June 2014


Appendix DefiniHons of Delays The following terms are used to describe and categorize the magnitude of flight delays:

§  On-‐5me – A flight is considered on-‐Hme if it arrives or departs at the gate less than 15 minutes aler the scheduled gate Hme.

§  Late – A flight is classified as late if it arrives or departs at the gate delayed from 15 to 29 minutes aler scheduled gate Hme.

§  Very Late – Very late includes flights that arrive or depart at the gate from 30 to 44 minutes aler the scheduled gate Hme.

§  Excessive – Excessive includes flights that arrive or depart at the gate 45 minutes or more aler the scheduled gate Hme.

Sample Size, CancellaHons, and Flight CompleHons §  Sample Size – Sample size data is a count of the number of flights for which FlightStats was able to capture gate departure, arrival or cancellaHon data.

§  On-‐5me & Delay Calcula5ons – The calculaHon of on-‐Hme and delayed flight percentages include only those flights that were completed and for which FlightStats was able to collect final status (represented by Sample Size). Cancelled flights are not included in the delay calculaHons by subtracHng the number of cancellaHons from Sample Size before calculaHng on-‐Hme percentage.

§  Cancella5on – For the purposes of calculaHng cancelaHon percentages the number of cancelled flights is divided by the Sample Size.

Carrier SelecHon Criteria Carrier flight performance is assessed only for airlines where FlightStats can accurately determine the flight status gate data on a significant percentage of the scheduled passenger flights (no charter or unscheduled passenger flights, or cargo flights are considered). Typically 80% coverage is needed to for a carrier to be included in the analysis with coverage olen in the upper 90% range.

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