airline course outline
TRANSCRIPT
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7/25/2019 AIRLINE Course Outline
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Lipa City CollegesCOLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Lipa City
Airline Operational Management (AIRLINE)Coure Outline
Intro!u"tion to t#e Airline In!utr$
o
Aviation History and Backgroundo Scope of the Aviation System
o Role of Aviation in Tourism Development
o Trends and Challenges in the Airline
Businesso Industry Terminology and Definitions
Airline Aeropoliti"
o Air Traffic Rights
o Airline Regulation and Deregulation
o ergers and Alliances
o Airline Industry Associations
!lo"al Industry Associations
Regional and #ational
$rgani%ations
PRELIMINARY E%AMINATION
All A&out Airport
o &hat is an Airport'
o Airport $(nership
o Airport )ersonnel
o )hysical Layout of Airportso )rocessing )assengers and *reight
Departure )rocedures
Arrival )rocedures
o Capacity+ Delays and Demand
anagement Airplane an! Flig#t
o Ho( Airplanes *ly
o )arts of an Airplane
o Airframe anufacturers
o Types of Aircrafts
MI'TERM E%AMINATION
Airline uine
o Types of Airlines
Classes of Service
Rise of Lo(,Cost Carriers
o #et(ork anagement
o
#et(ork Definitions
Paenger Target Maret
o Business Travel arket
o Leisure Travel arket
o Air *reight arket
o ethods of *orecasting Demand
Airline Organi*ation an! Fun"tion
o Levels and *unctions of anagement
o $rgani%ational Structure
Staff Department
Line Department
Cockpit
o Airline )ersonnel
*light $perations )ersonnel
!round $perations )ersonnel
SEMI+FINAL E%AMINATION
Airline Operation
o !round Service
Duties and Responsi"ilities of the
!round Cre(
Reservations
Ticketing
Arrival and Departure Area
o In *light Service
Duties and Responsi"ilities of the
*light Cre(
Duties and Responsi"ilities of the
Ca"in Cre(
*light Cre( Activities
In *light Information for
)assengerso Cargo Handling
FINAL E%AMINATION