airgroup presentation
TRANSCRIPT
It’s the Network That Delivers ®
Contact Information:
Walter Benvenuto
Airgroup Lax – Co-Owner
Email: [email protected]
Cell: 714-803-3540
Office: 310-743-8327
The Radiant Structure
YES
YES WE CAN You will hear that expression of confidence throughout the Airgroup system
every day. For over twenty years Airgroup has been a proven leader in the
efficient and timely movement of both domestic and international cargo.
With a network of Airgroup service centers and agents worldwide our
answer is “Yes we can”.
Airgroup Philosophy
• Airgroup Corporation established in 1987, a wholly owned subsidiary of Radiant Logistics
• Comprised of over 100 logistic centers throughout North America
• Global network allowing full service end to end supply chain solutions
• Extensive background as a logistics leader with sector concentration in Asset Recovery, Automotive, Electronics, Gaming, Government, Home Delivery, Hospitality, Oil & Energy, Printed Matter, Trade Shows
• Investing in People, Process and Technology
Company Overview
The Focal Point of the Logistics Process
Providing Time Definite, Secure Service Across the Globe
SHIPPING
SITE
CARRIER
CONSIGNEE
CUSTOMER
Integration Throughout the Supply Chain
Origin
• Pick Up• Consolidate• Crate / Pack• Label• Insurance• Document
Management
Transport
• Ground• Air• Ocean
Destination
• CustomsClearance
• Delivery• De-consolidate• Cross Dock
Distribution
• Warehousing• Inventory
Management• Pick / Pack• Pooled• Fulfillment
Special
Services
• Consulting• Compliance• Training• Logistics
Management
Logistics Services Menu
International Airfreight
Ocean FreightLCL, FCL, Oversized
Customs Brokerage andCompliance Services
Fulfillment and Global Distribution Services
Domestic Ground Expedited, Deferred, LTL
Domestic Airfreight NFO, Next Day, Second Day
Purchase Order and Vendor Management
We manage domestic and international
transportation to deliver products at the
right time, to the right place, in the right
way.
Growth in a Down Economy
0
50
100
150
200
250
1987 1991 1995 1999 2003 2007 2008 2009 2010 2011
Millions
Reasons for Growth
• Providing Custom Tailored Services
• Corporate Globalization
• Increased Expedited Demand
• Committed Personal Communication
• Providing Accurate Shipment Visibility
• Extended Door-to-Door Services
• Meeting Required Delivery Dates
• New Product Rollouts
• Fulfillment Work
• Customized IT Solutions
• Operational Flexibility
• Centralized Communications0
50
100
150
200
250
2003 2007 2008 2009 2010 2011
Millions
On Time Performance
• Airgroup is proud to have an on time record of 98.9%. We will continue to strive to reach 100%.
• Our logistics team is available 7 days a week, 24 hours a day with operations and customer service personnel
On Time Performance - 98.9%
Global Presence
Operating in over 180 Countries Around the World
with a Network of over 300 Exclusive Partners
International Services
• Expedited and Direct IATA Service Worldwide
• Worldwide Point to Point Service
• Global Air Consolidation
• Ocean Services (NVOCC), Full Container (FCL), and Less-Than-Container (LCL) Global Service
• Freight Consolidation and Co-Loading
• Export Declaration and Customs Management
• Letter of Credit Services
• Breakbulk Services
• Global Warehousing and Product Distribution
• Individual Client and Project Logistics and Supply Chain Management
• Transborder Services
• Charter and Custom Transport Services
Radiant’s North American Footprint
Seattle/Bellevue, WA - HQ
– Phoenix, AZ
– Los Angeles, CA
– San Francisco, CA
– Santa Anna , CA
– Denver, CO
– Hartford, CT
– Washington, D.C.
– Miami, FL
– Orlando, FL
– Tampa, FL
– Atlanta, GA
– Kahului, HI
– Chicago, IL
– Indianapolis, IN
– Wichita, KS
– Boston, MA
– Detroit, MI
– Minneapolis, MN
– St Louis, MO
– Omaha, NE
– Charlotte, NC
– Raleigh-Durham, NC
– Manchester, NH
– Philadelphia, PA
– Pittsburgh, PA
– Charleston, SC
– Dallas, TX
– Houston, TX
– San Antonio, TX
– Newark, NJ (EWR)
– Jamaica, NY (JFK)
– Las Vegas, NV
– Portland, OR
– Cincinnati, OH
– Cleveland, OH
– Columbus, OH
– Tulsa, OK
– Harrisburg, PA
– Milwaukee, WI
– Vancouver, B.C.
– Toronto, ON
Over 100 Stations Strong
Operating Since 1987
North America Services
• Same Day
• Express (Next Day)
• Standard Service (2 days)
• 3 Day Service
• Economy Service (3-5 Days)
• Express LTL, FTL, and LCL Trucking Services
• Door to Door
• Door to Airport
• Airport to Door
• Airport to Airport
• Airgroup Specialized Truck Services
• Refrigerated
• Rollerbed
• Flatbed
• Air Ride
• Oversized
• Road/Rail
• Lift Gate
• Intermodal Services
• White Glove
• Swap Service
• Security and value recovery
• On-site part and serial number capture
• Real time data exchange
• Inventory serial number cross-references
• Visibility and accountability of assets in transit
• Packaging and transportation customized packing levels
• Regional consolidation
• Inventory and warehouse management programs
• Custom project site deployment and recovery
• Serial number protocols
• Swap outs and rollouts
Asset Recovery – Return Logistics
• Single provider, seamless home delivery program• High-value, heavy goods solutions• Wide range of product experience • Detailed and consistent communication with you and your customer• Measurement of key customer service indicators• Delivery in every zip code across all 50 states• Warranty returns and field exchange services• Typical Services
– Pick-up at distribution center– Pre-appointment scheduling– White Glove/Blanket-wrap/Delivery team specialists– Unload/Unpack/Inspect Unit– Placement in customers' room of choice– Full-service product assembly, installation and instruction – Removal of old merchandise and debris– Reverse logistics, de-installation, – Threshold delivery in the home, garage, covered area
Home DeliveryYour residential customers deserve nothing less than the best delivery experience
• Individually-assigned, experienced Trade Show Coordinator
• Customized transport plan, with detailed, A-Z planning and procedures checklist
• Specialized drivers for handling major U.S. and international convention centers
• Remote location pick up and delivery, 24 hours a day, 7 days a week (24/7)
• Detailed inventory documentation, pre- and post-delivery
• Handling of all international customs documentation and procedures
• 24/7 monitoring of exhibit transport at Airgroup Headquarters and by your Trade Show Coordinator
• 24/7 Airgroup alert and intervention to overcome obstacles and assure on-time delivery to trade show site
Exhibit – Trade Show Services
• Customized Tenders based upon SPLC (Standard Position Location Codes)
• CRAF (Civil Reserve Air Fleet) Partner for OCONUS movement
• Servicing DOD (Department of Defense), Department of State and (GSA) General Services Administration
• Extensive experience with movement of goods into war zones
• History of relations with Military Traffic Mobility Command / Surface Deployment and Distribution Command
• Airgroup SCAC Codes
• AGRP - Air CONUS
• ALOJ - Air OCONUS
• ALHP - Surface
Government Services
Next Day Solutions & Performance
Department of Defense U.S. Transportation Command (USTRANSCOM)
• Over 8,000 critical heavyweight air shipments handled per year
• 88% of shipments require either Next Day AM or Next Day PM delivery
• Over 95% of pick up and delivery sites are at remote locations across the USA
• Includes oversize and dangerous goods
Deliverables:
• 96.7% on time delivery
• Improved customer confidence and predictability
• Reduced cycle times
• 24 x 7 customer assistance contact number
• Highest on-time performance provider
• Logistics Professionals proficient in routing capabilities available 24/7
• Active Members:
– C-TPAT (Customs-Trade Partnership Against Terrorism)
– TAPA (Transported Asset Protection Association)
– AFA (Air Forwarders Association)
– IATA (International Air Transportation Association)
• Non-Asset Based – Financial stability coupled with the ability to route at the transaction level. Minimizing weather delays and service restrictions that result from “hub” constraints
• Multi mode expertise and utilization
• Operational scalability to meet size demands
• Web based tools with unmatched flexibility allowing user specific detail
People, Process & Technology
• Airgroup’s development team provides the following forms of data exchange:
– Shiptrax (web based order system)
• Allows order generation
• Email notification of shipment milestones
• Flexible platform for data review
• Report capabilities
– HAWB Creator (csv file for distributions or consistent shippers)
• Via email or FTP (housed on Airgroup’s server)
• Files upload creating shipments
• Updates pushed to Shiptrax allowing web visibility
Technology - Data Integration
• EDI
– 110 (air freight)
– 204 (motor carrier tender)
– 210 (motor carrier freight)
– 214 (shipment status updates)
– 990 (response to load tender – response to a 204)
– 997 (functional acknowledgement – i.e. receipt)
• XML
Data Integration (Cont’d)
Information Access
World Class Web Visibility Tool
All Transport Modes
Door-to-Door
Multiple Search Options
Quote-It & Book-It Function
Daily Status/On-Hand Reports
Exception Management Reporting
Warehouse & Distribution Module
Access to Documents
EDI Compatible
Shipment GenerationDomestic, International Air and Ocean Shipments
Airbill and Shipment Label
Industry Expertise
• Defense
• Hospitality – Gaming
• E-Goods/Hi Tech
• Trade Show
• Automotive
• Retail
• Manufacturing
• Medical/Healthcare
• Aviation
Summary
• Public Corporation with Significant Growth
• Full Range of Domestic and International Transportation Services
• Complete Menu of Value Added Logistics Services
• Managing Transactions for Compliance and Logistics Performance
• Provide Total Visibility of Shipments with Management Reporting
• In Depth Industry Sector Knowledge
• Tailor Made Solution Based Partner
• Flexible and Service Driven
• Creative IT Solutions
• Centralized and Personal Communication
• Enhanced Web Portal
• The Best Trained and Service Driven People• Managing Each Shipment, Not a Process
It’s the Network That Delivers ®
Contact Information:
Walter Benvenuto
Airgroup Lax – Co-Owner
Email: [email protected]
Cell: 714-803-3540
Office: 310-743-8327