aircraft interior comfort and design illustrated 2011 vink
Post on 13-Sep-2014
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Aircraft interior comfort and design shows the state of the art in the aircraft interior. It is a summary of the book "aircraft interior comfort and design" by P. Vink & K. Brauer. CRC press, Bica Raton, 2011.TRANSCRIPT
aircraft interior comfort and design illustrated: a summary of the book content
aircraft interior comfort and design illustrated: a summary of the book content
Prof dr Peter Vink [email protected]
aircraft interior comfort and design: aircraft interior comfort and design:
Prof dr Peter Vink [email protected]
-A study based on 10,032 trip reports-An overview of the literature-The ideal comfort flight-Interior pictures made by passengers
the comfort experience process the comfort experience process
expectations
first sight short term comfort
long term comfort
comfort
discomfort
no discomfort
history state
soundvision smell
temperature/ humiditypressureposture/ movement
discomfort comfort
fatigue luxurypain safeposture refreshmentstiffness well-beingheavy legs relaxation
factors related to (dis)comfort (Zhang et al.,1996) factors related to (dis)comfort (Zhang et al.,1996)
preflight factors influence comfort (Konieczny, 2001) preflight factors influence comfort (Konieczny, 2001)
0 0.2 0.4 0.6 0.8
Legroom
Hygiene
Crew
Luggage room
Food
Neighbor
Information
Waiting
Seat
Toilet
correlation coefficients between comfort and the aspect
n=10,032
no legroom: why seat pocket here? no legroom: why seat pocket here?
bright fresh interior = pos. corr. comfort bright fresh interior = pos. corr. comfort
friendly crew = pos. corr. comfort friendly crew = pos. corr. comfort
worn out seat = neg. corr. comfort worn out seat = neg. corr. comfort
much luggage space = pos. corr. comfort much luggage space = pos. corr. comfort
good food = pos. corr. comfort good food = pos. corr. comfort
middle seat = neg. corr. comfort middle seat = neg. corr. comfort
lack of information = neg. corr. comfort lack of information = neg. corr. comfort
waiting + long walking = neg. corr. comfort waiting + long walking = neg. corr. comfort
clean toilet = pos. corr. comfort clean toilet = pos. corr. comfort
first class = not always high comfort expectations play an important role
first class = not always high comfort expectations play an important role
conclusion conclusion
If you want high passengers comfort ratings give priority to:
• Leg room and good seats• Training of crew (friendly and information)• Clean planes• Influence expectations
More background information in the book: Aircraft interior comfort and design by P. Vink & K.Brauer, CRC Press, Boca raton, 2011