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airBaltic Connecting the Baltics with the World 5.Oct. 2016

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Page 1: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often

airBaltic – Connecting the Baltics with the World 5.Oct. 2016

Page 2: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often

50+ Destinations

24 aircraft Boeing737 – 12 Bombardier Q400 – 12 2,7 million passengers 94,4% flights on time

Page 3: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often

RIX

VNO

TLL

AMS

CDG

MXP

FCO

BRU LGW

CPH

OSL

SVO

TXL

VIE

PRG KBP

13 Strategic

Gateways

200+ European

Destination

s

Page 4: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often

Price

Value

Business

More tangible values and

flexibility

• Checked in bag

• Advanced seat

reservation

• Business check-in/

Fast track

• On-board meal

• Business lounge

• Date/ name change

• Refund

Premium

Tangible values

for best price

• Checked in

bag

• Advanced

seat

reservation

• Business

check-in

• Fast track

Basic

Best price for

flight ticket

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Page 5: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often

Ranked No 1 globally in punctuality in 2014 and 2015 by OAG analysts

Title of Airline of the Year 2009/2010 (Gold Award) from the European

Regions Airline Association

The winner of Air Transport World Phoenix Award 2010 - a global

recognition of excellence in restructuring business.

Pacesetter Award 2010 from the Jury of the Budgies World Low Cost Airline

Awards, recognising the achievements of airBaltic as a hybrid airline

Ranked by Airlinetrends among the Top 10 airlines globally for innovations

Page 6: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 7: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 8: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often

Innovations for Profit – Baltic Bike

Page 9: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often

airBalticBus – connecting largest cities in the Baltics to Riga airport

Page 10: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 11: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 12: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often

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Page 13: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 14: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 15: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 16: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 17: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 18: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 19: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 20: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 21: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 22: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 23: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 24: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often
Page 25: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often

Baltic Water in cooperation with Venden airBaltic Hand cream in cooperation

with local eco cosmetics brand Madara

Page 26: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often

Watches and accessories – best selling categories

Savings and exclusivity – both ends of the price range

performs best (9 - 20 eur to 250 eur range)

Attractive offer both in the catalogue and at the seat

Page 27: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often

Contact point increase: website, pre-order, cross promotions

with shops, frequent flyers reduction

Technology: cabin wi-fi, contactless payments,

e-marketing and CRM

Exclusive products that you cannot find elsewhere

Crew enhancement and motivation

Offers to be amended often to reflect the demand as

competition is high

Page 28: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often

4600KM Performance

(range)

17% Less fuel burn

compared to

current 737

7% More seat width

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Page 29: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often

Overhead screens: Safety demo, flight info, inflight sales announcements and promotions

Page 30: airBaltic Connecting the Baltics with the World · e-marketing and CRM Exclusive products that you cannot find elsewhere Crew enhancement and motivation Offers to be amended often