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AI and ML The rise of everything ‘smart’ changing ‘how we work’

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Page 1: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

AI and ML

The rise of everything ‘smart’changing ‘how we work’

Page 2: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Three statisticians went out hunting, and came across a large deer.

1. The first statistician fired, but missed, by a meter to the left.

2. The second statistician fired, but also missed, by a meter to the right.

Page 3: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

The third statistician didn’t fire, but shouted in triumph…

“On the average we got it!”

Page 4: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Before we get started…

The most important thing….

Page 5: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

AI is at the top of EVERY discussion

Copyright © 2019 Pandera Systems 5

AI Overlord

You MUST!

DON’T forget!

You DIDN’T!

Page 6: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

HOWEVER, it’s still OUR innovation

Copyright © 2019 Pandera Systems 6

AI Overlord

You MUST!

DON’T forget!

You DIDN’T!

Page 7: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

We will NOT be controlled by Robots….

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Innovation will change how we live, work, and learn.

Innovation will alter our understanding of business, how it operates, and define new meanings of success.

Page 8: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

What is Intelligence: The Skinny on “A I”

Copyright © 2019 Pandera Systems 8

Augmented IntelligenceArtificial Intelligence

VS

• Self-sentient, designed to think on its own.

• Teaches itself.

• System-generated output.

• Systematic.

• Requires outside input.

• Evolves via learning loops and human interaction.

• Intuitive conversation.

• Environmental.

Page 9: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Despite all that, human ingenuity IS our

competitive advantage…

• It isn’t a feature• It isn’t a pattern• It isn’t math• It isn’t software• It isn’t ARTIFICIAL

• It IS free

• Its Under leveraged

Page 10: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Innovative tech is converging fast

Copyright © 2019 Pandera Systems 10

We innovated more in 2018 with technology solutions than we did in the prior 2 decades.

• Knowledge curation

• Information dissemination

• Automation of decisions

• Everything ”As a Service”AI

IOT

AR

How we leverage it all together is not well defined.

Page 11: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

What’s Beyond IoT?

Synthesis and Interwoven Tech

Page 12: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Unlimited Potential/Immature Plans

Page 13: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Evolution of Analytics - The Foundation

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A community of devices that contain a certain level of intelligence and learns from the ecosystem and its environment benefiting the quality of life, how a business

functions, and even how we learn.

Synthesizing and Interwoven

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Obstacle - Connected and Distracted

Copyright © 2019 Pandera Systems 15

Page 16: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Knowledge as a Service doesn’t exist.

It’s still difficult to get and spreads slowly, or doesn’t spread at all.

Information needs to reach everyone in context at a much higher velocity.

Innovator's Dilemma

Copyright © 2019 Pandera Systems 16

Data Sciences has a much bigger and more important role than we think

Page 17: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

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90%of Organizations have a BI

programs.

Less than 5% put this knowledge in

all employees hands at the rate that

benefits their processes now,

functions, or changes how WE

WORK.

Less than 1% use their employees

devices as knowledge collection-

points or conduits to feed insights bi-

directionally.Analytics IoT AI

80

60

0

20

40

The Issue

Page 18: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

We are facing with cognitive overload

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Inefficient collation of knowledge points.

VS

Interweaving of emerging technology derails focus.

Page 19: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Recalibrate how we plan, solve, use, and evolve

Copyright © 2019 Pandera Systems 19

VS1. Most AI and ML programs innovation are “aim and

fire”.2. Fire fights often drives change in focus and impact

depth of DS longer term innovation.3. Results in too many DS point solutions and limited

self-evolving methods.

With today’s technology, our minds, and emerging platforms our research, assessments, planning, and simulation that result in impactful business strategy change should be faster and with less friction.

Page 20: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Having a method and a plan doesn’t mean success.

Page 21: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Typical method for AI/ML Solutions

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Current State Assessment

Exploratory Data Analysis

Productionalization of Findings

Understand business need

Document current state architecture

Document Data Science Architecture

Gain access to IT systems

Define scope of analysis

Expose key characteristics of data

Validate findings with SMEs

Design data stream plan

Build AI/DS science services

Provide maintenance, monitoring, and

support

Create documentation

One time or infrequent

taskRepeated

Task

Repeated task (pending validation from EDA

phase)

Page 22: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Typical method for AI/ML Roadmaps

Current State Assessment

Exploratory Data Analysis

Productionalization of Findings

Understand business need

Document current state architecture

Document Data Science Architecture

Gain access to IT systems

Define scope of analysis

Expose key characteristics of data

Validate findings with SMEs

Design data stream plan

Build data science service

Provide maintenance, monitoring, and

support

Create documentation

One time or infrequent task

Repeated Task

Repeated task (pending validation from EDA phase)

Narrow focus use

plan

Impractical mass consumption format

Disjointed roles and layers

Layers of team abstraction

Imperfect research stack

YES!!!Buy me!

Slow to move, lift in organizational intelligence is momentary, mostly point in time

Page 23: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Tech Clutter – WHY?

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Can’t find it Too Much of it Its in too many places

DS Must become ’Smart’ to overcome being shifted ‘Innovative to Stasis’

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Cutting edge technology, wide open innovation, no rules, boundless solutions and limitless problem solving, planting seeds.

• Step Changes

• Significant Growth

• Marketplace Disruption

Tooling, role, research boundaries vs focuses on outcome.

Copyright © 2019 Pandera Systems 25

Innovation IrrelevanceStasis

Maintenance and cautious growth, gradual governance, slowed innovation and limited advancement.

• Incremental Change

• Predictability

• Limited Innovation

Stagnation or gradual decline, heavy process limiting progress, paralysis by analysis, sluggish to respond, belabored and slow delivery.

• Red Tape

• Bureaucracy

• Group Think

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We innovate with DS, but we need to address the root of the problem. Frequency, availability, with

context, and for everyone.

Point and time Forging Sustainable ‘Smarts’

Solves a particular topic. Typically a fire

or emerging issue

Every AI solution is a feature to

solve the problem and is part of a bigger accessible and repeatable

ecosystem.

Today

Tomorrow

Programs must shift the way we solution and deliver

Page 27: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Did You Know?

Copyright © 2019 Pandera Systems 27

• The very most important input into Artificial Intelligence or Augmented Intelligence is the data sciences?

• It can play the same role to the brain of an AI identity as memories, experience, or knowledge. It’s just digitized!

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Copyright © 2019 Pandera Systems 28

Building Blocks of a ROI Rich AI and ML program that

alters work process design

Page 29: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

• Establish the Data Science & Innovation teams as a supporting, value-added partner to help business leaders achieve their goals, not just produce models, research, or new data.

• Leverage the foundations for Advanced Analytics that leads to expansive AI, including fully leveraging technology platforms and immersion capabilities.

• Pursue Analytics across a broad continuum, activated through building the foundations for analytics on strategy focused on outcome use cases to generate EBITDA.

• Develop proprietary predictive AND optimization solutions/features to improve how WE WORK.

• Collaborate with & educate various business functions around advanced analytics applications.

• Enable our organization to thrive in a new, interconnected marketplace, building capabilities and solutions to improve things like pricing, product recommendation and customer performance.

Copyright © 2019 Pandera Systems 29

1

You MUST have a bigger and purposeful mandate beyond silo’s of tech.

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Copyright © 2019 Pandera Systems 30

1

Your mandate needs to advance the 6 pillars of ‘analytics maturity’.

NOT just solve outcome focused problems.

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Copyright © 2019 Pandera Systems 31

PULLAI/Data Science works on use cases identified by the business.

PUSHAI/Data Science experiments with data and generates use cases.

PRODUCTIONIZEAI/Data Science productionizes use cases that are used by external parties for frictionless relationships

2

You MUST have a hyper adaptive engagement model that builds the roadmap out of PUSH AND PULL engagement methods.

Data Science team engagement model

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Copyright © 2019 Pandera Systems 32

3

You MUST have VERY clear focus areas derived from your engagement model in business terms. Use a unit of measure we all understand to describe the benefit (e.g. EBITDA).

Example Data Science Team Roadmap Item Summary and Value Alignment for planning with the business.

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Copyright © 2019 Pandera Systems 33

4

You MUST must break down the barriers between Data Sciences, Technologist, and the business with approaches and communications everyone understands by mastering each domain.

What do you mean data scientist are business strategists,

technologist, wield emerging technology, and are AGILE?

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Copyright © 2019 Pandera Systems 34

5

Perfect isn’t best. Almost done isn’t useful. Use research and clear/frequent communication to educate, align, and find value routes faster. Not everything is an SDLC.

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Simple, but broadly available Measurement system or Models

Relate BI self service assets to variations in measurement system and models

Enable closed Loop collaboration between business to capture causality and emerging knowledge

Smarter more human like data affects models

Systems can suggest

Broader Accessibility

and AI Based

Distribution of

Knowledge.

Competitive Watermark

Increase Measurement Frequency. RT Enabled.

Big Data Powered.

Valu

e a

nd

Larg

er

Use

r Po

pu

latio

nsCommon Measures/Models

Feedback loops feed learning

‘Assistant Based’ AnalyticsAI like

6

Realize every Data Science solution has 50 more uses and opens the door for emerging data and smarter data systems

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• Business Measurements and performance results

• Action Plans around Measurement Variation.

• Observed Changes in Analytical Patterns or Business Performance and correlated human reaction.

• Dashboards• Reports• Measurements• Patterns

ML/Predictive/Prescriptive outputs & Models as a Service

The meaning of good and what we did

Results or expected results

Digital Knowledge Digital Experience

7

Realize that every input, output, or result is usable in the greater quest of Knowledge as a Service and it will be Data Scientists that breathe life into broader AI to the enterprise

Page 37: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Copyright © 2019 Pandera Systems 37

AI

Analytical Brain

Learning Loop

Observed Intuition

Elective Evolution

8

Solution each item on the roadmap with the end in mind. Individual solutions, when combined, create hyper smart an efficient exploratory data tools.

Page 38: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Copyright © 2019 Pandera Systems 38

If you do, you WILL change ‘how we work’

I can help you use at scale

and tune this!

9

Solve Invent Create

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Subject matter experts, experienced, meaningful context, rapid accurate results.

Advanced Algorithms The Human Factor

Community accelerated insights. Crowd sourced intelligence refinement is fastest

Advanced analytical models provide direction at scale.

Page 40: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Example of Composite ‘Smart’ Solutions

Page 41: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

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Advanced Analytics: ‘Smart’ Enabled Apps

Constant

AwarenessCoaching

& Options

Page 42: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

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Advanced Analytics: ‘Smart’ Enabled Apps

Reporting and Analytics Decision Models and Outcomes

Page 43: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,
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Augmented Reality - A New Dimension Analytics

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IoT Meets Progressive Analytics

Diagnose

system failures

Non-Acute/

Trend Detection

Acute

Event Detection

Page 46: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

46

IoT Meets Progressive Analytics – Use Case

Diagnose

system failures

Non-Acute/

Trend Detection

Acute

Event Detection

By comparing acute and non-

acute event detection to the failure

modes matrix, we can diagnose

failures and provide calls-to-action

that are easier for contractors to

understand.

Rolling windows are compared to

determined whether more recent

data is showing significant

uptrending or downtrending. This is

used to identify changes that might

not get detected by analyzing only

short-term (acute) events.

An analytics application generates

thresholds off of recent data for each

metric, for each system, and at

various ambient temperatures. The

inbound data stream is compared to

these pre-calculated thresholds to

identify anomalies.

Page 47: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

47

1. Leadership analytics on listing

activity (digital and in person)

with data from IoT

1. Listings enriched with

augmented reality to help

improve or inspire with a new

dimension of creative assets

and its relation to hire closes

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Analytics, IoT, and Augmented Reality

Combining Technologies Seamlessly

Page 48: AI and ML The rise of everything ‘smart’ changing ‘how we ......Three statisticians went out hunting, and came across a large deer. 1. The first statistician fired, but missed,

Use Case Deep Dive

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Using Analytics, AI, and DS to Change how we work

To reimagine customer experience and reinvent with new possibilities, it’s imperative that we embed software enabled intelligence into integrated

products and services. It’s expected

How does a world’s leading hospitality company unleash the value trapped inside the ecosystem and realize these opportunities of consumer connectedness and their direct correlation to revenue streams?

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Copyright © 2019 Pandera Systems 54

Use More Data, Inspire More People, Be Better…

The future is about helping people be equipped and amazing not about people being replaced by robots.

Thank YOU!!!!

[email protected]

407-529-5090