ahsay nas'er

Ahsay™ NAS Client Utility v1.0.1.x

Setup Guide

AhsayTM Online Backup - Development

Department

October 7, 2009

Ahsay™ NAS Client Utility v1.0.1.x Setup Guide Copyright Notice

© Ahsay Systems Corporation Limited 2008. All rights reserved. The use and copying of this product is subject to a license agreement. Any other use is prohibited. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of Ahsay Systems Corporation Limited. Information in this manual is subject to change without notice and does not represent a commitment on the part of the vendor. Ahsay Systems Corporation Limited does not warrant that this document is error free. If you find any errors in this document, please report Ahsay Systems Corporation Limited in writing. This product includes software developed by the Apache Software Foundation (http://www.apache.org/).

Trademarks

Ahsay, Ahsay Online Backup Suite, Ahsay Offsite Backup Server, Ahsay Online Backup Manager, Ahsay A-Click Backup, Ahsay Replication Server, Ahsay NAS Client Utility are trademarks of Ahsay Systems Corporation Limited. Microsoft, Windows, Microsoft Exchange Server and Microsoft SQL Server are registered trademarks of Microsoft Corporation. Sun, Solaris, SPARC, Java and Java Runtime Environment are registered trademarks of Sun Microsystems Inc. Oracle, Oracle 8i, Oracle 9i are registered trademarks of Oracle Corporation. Lotus, Domino, Notes are registered trademark of IBM Corporation. Red Hat is registered trademark of Red Hat, Inc. Linux is registered trademark of Linus Torvalds. Apple and Mac OS X are registered trademarks of Apple Computer, Inc. All other product names are registered trademarks of their respective owners.

Disclaimer

Ahsay Systems Corporation Limited will not have or accept any liability, obligation or responsibility whatsoever for any loss, destruction or damage (including without limitation consequential loss, destruction or damage) however arising from or in respect of any use or misuse of or reliance on this document. By reading and following the instructions in this document, you agree to accept unconditionally the terms of this Disclaimer and as they may be revised and/or amended from time to time by Ahsay Systems Corporation Limited without prior notice to you.

We back up your business Ahsay™ NAS Client Utility v1.0.1.x

Setup Guide

Ahsay Systems Corporation Limited (October 7, 2009)

Table of Content

1 Prerequisites ...............................................................................................................1 2 Supported Models ......................................................................................................2

2.1 NETGEAR ReadyNAS Pro............................................................................2 2.2 NETGEAR ReadyNAS NVX.........................................................................3 2.3 QNAP TS-239 Pro..........................................................................................4 2.4 QNAP TS-439 Pro..........................................................................................5 2.5 QNAP TS-639 Pro..........................................................................................6 2.6 Thecus N3200Pro ...........................................................................................7 2.7 Thecus N4100Pro ...........................................................................................8 2.8 Thecus N5200.................................................................................................9 2.9 Thecus N7700...............................................................................................10 2.10 Thecus N8800...............................................................................................11 2.11 Thecus 1U4500S/1U4500R..........................................................................12

3 Auto Mode ...............................................................................................................13 3.1 Install Guide .................................................................................................13 3.2 Upgrade Guide .............................................................................................22 3.3 Uninstall Guide ............................................................................................30 3.4 Log Files.......................................................................................................38

4 Manual Mode ...........................................................................................................39 4.1 Install Guide .................................................................................................39 4.2 Upgrade Guide .............................................................................................46 4.3 Uninstall Guide ............................................................................................53 4.4 Log Files.......................................................................................................60

5 AhsayOBS and AhsayRPS Share Folder .................................................................61 5.1 NETGEAR ...................................................................................................61 5.2 QNAP ...........................................................................................................62 5.3 Thecus ..........................................................................................................63

6 Further Information..................................................................................................64


Setup Guide

Ahsay Systems Corporation Limited Page 1 of 64 (October 19, 2009)

1 Prerequisites Before using the Ahsay™ NAS Client Utility (AhsayNCU) to install Ahsay™ Offsite Backup Server (AhsayOBS) and Ahsay™ Replication Server (AhsayRPS) on the NAS device, please make sure that the following requirements are met:

1. NAS models that are in our supported list. NETGEAR ReadyNAS Pro NETGEAR ReadyNASNVX QNAP TS-239 Pro QNAP TS-439 Pro QNAP TS-639 Pro Thecus N3200Pro Thecus N4100Pro Thecus N5200 Thecus N7700 Thecus N8800 Thecus 1U4500S/1U4500R

Warning: Please do not apply the instructions in this document to any other unsupported NAS devices, unless you are absolutely sure that you fully understand the device and are absolutely sure of what you are doing.

2. The NAS device has been configured to meet the minimum requirements of the specific model. (Please refer to the Supported Models Section).

3. The NAS device is plugged onto the same subnet of the computer where AhsayNCU is running on. If

you are not a network specialist, you are not a network specialist, you are recommended to use the factory default IP address or enable DHCP on the NAS device.

4. The NAS manufacturer web administration console is running on default TCP ports (i.e. 80 and 443)

and no other modules/applications on the NAS device are using port 80 and 443. After installation, AhsayOBS & AhsayRPS will use ports 80 and 443 for their web administration console and the NAS manufacturer web administration console will be relocated to ports 8080 and 8443.

5. The NAS device is connected to the internet, this is important because AhsayOBS & AhsayRPS

require internet connection to activate its license.

6. Configure your firewall to enable traffic for the following ports:

port 22 (For SSH and SFTP) port 80, 443, 8080, 8443 (AhsayOBS & AhsayRPS /the manufacturer web administration

console) [Thecus NAS only] port 11000 and 11001 (For auto discovery) [NETGEAR NAS only] port 7777and 22081 (For auto discovery) [QNAP NAS only] port 9080 and 9443 (For AhsayOBS & AhsayRPS web administration

console)


Setup Guide


2 Supported Models This chapter lists the supported NAS models and requirements for individual NAS device to install AhsayOBS & AhsayRPS on it.

2.1 NETGEAR ReadyNAS Pro

Appearance

Requirements

o Download NETGEAR RAIDar and configure the NAS, e.g. change IP address, create RAID.

o Upgrade NETGEAR ReadyNAS Pro firmware (RAIDiator) to v4.2.5.

o Download and install “ToggleSSH” and “EnableRootSSH” add-ons on ReadyNAS Pro, they are available from http://www.readynas.com/?page_id=608 . To install add-on, please logon to ReadyNAS Pro web administration console, then go to [System] -> [Update] -> [Local].

o AhsayNCU Version v1.0.1.0 or above (Manual mode Only)

Hardware Specification and Limitations

The followings are the limitation of NETGEAR ReadyNAS Pro that will affect the performance of AhsayOBS & AhsayRPS RAM: Default 1GB DDR2 RAM (Upgradeable to 4GB) CPU: Intel E2160 Dual Core CPU @ 1.8GHz Storage: Max. 6 hot-swappable hard disk bays User: N/A

It is recommended to run AhsayOBS Business Edition, Starter/Standard/Enterprise Pack on this NAS.

Manufacturer Client Utility

o NETGEAR RAIDar

Other Information

o For building [RAID5] on 3 hard drives, it can take up to 10hours to complete the process

o By default, AhsayOBS & AhsayRPS are installed on the following settings:

System Home = /c/.obsr/system/obsr/system

User Home = /c/.obsr/system/obsr/user

o Port 80 and 443 are used for AhsayOBS and AhsayRPS web administration console after they are installed on the NAS device. Default ports for NETGEAR web administration console are reallocated to Port 8080 and 8443.

Related Links

o NETGEAR Website o NETGEAR ReadyNAS Pro Overview o NETGEAR ReadyNAS Pro Review

http://www.readynas.com/?cat=47

http://www.readynas.com/?page_id=608

http://www.netgear.com/

http://www.netgear.com/Products/Storage/ReadyNASPro.aspx


Setup Guide


2.2 NETGEAR ReadyNAS NVX

Appearance

Requirements

o Download NETGEAR RAIDar and configure the NAS, e.g. change IP address, create RAID.

o Upgrade NETGEAR ReadyNAS NVX firmware (RAIDiator) to v4.2.5.

o Download and install “ToggleSSH” and “EnableRootSSH” add-ons on ReadyNAS NVX, they are available from http://www.readynas.com/?page_id=608 . To install add-on, please logon to ReadyNAS NVX web administration console, then go to [System] -> [Update] -> [Local].

o AhsayNCU Version v1.0.1.5 or above (Manual mode Only)


The followings are the limitation of NETGEAR ReadyNAS NVX that will affect the performance of AhsayOBS & AhsayRPS RAM: Default 1GB DDR2 RAM (Upgradeable to 4GB) CPU: Tolopai @ 1.2GHz Storage: Max. 4 hot-swappable hard disk bays User: N/A



o NETGEAR RAIDar

Other Information



System Home = /c/.obsr/system/obsr/system

User Home = /c/.obsr/system/obsr/user

o Port 80 and 443 are used for AhsayOBS and AhsayRPS web administration console after they are installed on the NAS device. Default ports for NETGEAR web administration console are reallocated to Port 8080 and 8443.

Related Links

o NETGEAR Website o NETGEAR ReadyNAS NVX Overview o NETGEAR ReadyNAS NVX Review

http://www.readynas.com/?cat=47

http://www.readynas.com/?page_id=608

http://www.netgear.com/

http://www.netgear.com/Products/Storage/ReadyNASNVX.aspx


Setup Guide


2.3 QNAP TS-239 Pro

Appearance

Requirements

o Download QNAP Finder and configure the NAS, e.g. change IP address, create RAID.

o Upgrade QNAP TS-239 Pro Firmware to 3.1.1

o Enable SSH access. To enable it, please logon to QNAP web administration console, go to [Remote Login] under the [System Tools] Section, check the checkbox next to ‘Allow SSH connection Port. Make sure default SSH Port, i.e. port 22 is entered in the textbox. Click the “apply” button to update the changes

o AhsayNCU v 1.0.1.6 or above (Manual Mode Only)


The followings are the limitations of QNAP TS-239 Pro that will affect the performance of AhsayOBS and AhsayRPS.

RAM: Default 1GB DDR2 RAM (Not Upgradeable) CPU: Intel® Atom CPU D270 @ 1.6 GHz Storage: Max. 2 Hot-swappable hard disk bays User: N/A



o QNAP Finder

Other Information

o For building[RAID5] on 6 hard disks, it can take up to 10 hours to complete the process

o By default, AhsayOBS & AhsayRPS are installed with the following settings:

System Home = /share/Qweb/obsr/system/obsr/system

User Home = /share/Qweb/obsr/system/obsr/user

o Port 9080 and 9443 are used for AhsayOBS and AhsayRPS web administration console after they are installed on the NAS device. Default ports for QNAP web administration console are remained unchanged.

Related Links

o QNAP website o QNAP TS-239 Pro Overview o QNAP TS-239 Pro Review

http://www.qnap.com/

http://www.qnap.com/pro_detail_feature.asp?p_id=118


Setup Guide


2.4 QNAP TS-439 Pro

Appearance

Requirements










o QNAP Finder

Other Information






Related Links





Setup Guide


2.5 QNAP TS-639 Pro

Appearance

Requirements










o QNAP Finder

Other Information






Related Links





Setup Guide


2.6 Thecus N3200Pro

Appearance

Requirements

o Upgrade Thecus N3200Pro firmware to v1.00.02.

o Replace the 256MB DDR memory module with 1GB DDR module if you plan to use AhsayOBS & AhsayRPS on Thecus N3200Pro in a production environment with more than 10 users.

o AhsayNCU v1.0.1.0 or above (Auto Mode and Manual Mode)

o (Manual Mode Only) Download Thecus Setup Wizard and configure the NAS, e.g. change IP address, create RAID.


The followings are the limitation of Thecus N3200Pro that will affect the performance of AhsayOBS & AhsayRPS

RAM: Default 256MB DDR RAM (Upgradeable to 1GB RAM) CPU: AMD Geode LX800 @ 500MHz Storage: Max. 3 Hot-swappable hard disk bays User: N/A

It is only recommended to run AhsayOBS Business Edition, Starter Pack on this NAS.


o Thecus Setup Wizard

Other Information



System Home = /raid/module/obsr/system/obsr-system

User Home = /raid/module/obsr/system/obsr-user

o Port 80 and 443 are used for AhsayOBS and AhsayRPS web administration console after they are installed on the NAS device. Default ports for Thecus web administration console are reallocated to Port 8080 and 8443.

Related Links

o Thecus Website o Thecus N3200Pro Overview o Thecus N3200Pro Review

http://www.thecus.com/

http://www.thecus.com/products_over.php?cid=12&pid=89


Setup Guide


2.7 Thecus N4100Pro

Appearance

Requirements

o Upgrade Thecus N4100Pro firmware to v2.01.09.

o Replace the 256MB DDR memory module to 1GB DDR memory module if you plan to use AhsayOBS & AhsayRPS on Thecus N4100Pro in a production environment with more than 10 users.

o AhsayNCU v 1.0.0.5 or above (Auto Mode and Manual Mode)



The followings are limitations of Thecus N4100Pro that will affect the performance of AhsayOBS & AhsayRPS

RAM: Default 256MB DDR RAM (Upgradeable to 1GB RAM) CPU: AMD Geode LX800 @ 500MHz Storage: Max. 4 Hot-swappable hard disk bays User: N/A

It is only recommended to run AhsayOBS Business Edition, Starter Pack/Standard Pack on this NAS.



Other Information



System Home = /raid/data/module/obsr/system/obsr-system

User Home = /raid/data/module/obsr/system/obsr-user


Related Links

o Thecus Website o Thecus N4100Pro Overview o Thecus N4100Pro Review




Setup Guide


2.8 Thecus N5200

Appearance

Requirements

o Upgrade Thecus N5200 firmware to v2.01.09 (you must be at least on v1.00.06 before upgrade to v2.0.0.xx firmware, ref N5200 module list)

o Replace the 256MB DDR memory module with 1GB DDR memory module if you plan to use AhsayOBS & AhsayRPS on Thecus N5200 in a production environment with more than 10 users.




The followings are the limitations of Thecus N5200 that will affect the performance of AhsayOBS & AhsayRPS

RAM: Default 256MB DDR RAM (Upgradeable to 1GB) CPU: Intel® Celeron M @ 600MHz Storage: Max. 5 Hot-swappable hard disk bays User: Stress test of concurrent backup from Max. 100 users has been conducted




Other Information






Related Links

o Thecus Website o Thecus N5200 Overview o Thecus N5200 Review




Setup Guide


2.9 Thecus N7700

Appearance

Requirements

o Upgrade Thecus N7700 firmware to v2.01.08.





RAM: Default 1GB DDR2 RAM (Not Upgradeable) CPU: Intel® Celeron M @ 1.86GHz Storage: Max 7 Hot-swappable hard disk bays User: N/A




Other Information






Related Links

o Thecus Website o Thecus N7700 Overview o Thecus N7700 Review

http://www.thecus.com/Downloads/




Setup Guide


2.10 Thecus N8800

Appearance

Requirements

o Upgrade Thecus N8800 firmware to v2.01.08.





RAM: Default 1GB DDR2 RAM (Not Upgradeable) CPU: Intel® Celeron M @ 1.86GHz Storage: Max 8 Hot-swappable hard disk bays User: N/A




Other Information






Related Links

o Thecus Website o Thecus N8800 Overview

http://www.thecus.com/Downloads/



Setup Guide


2.11 Thecus 1U4500S/1U4500R

Appearance

Requirements

o Upgrade Thecus 1U4500 Firmware to v2.01.09.

o Replace the 512MB DDR memory module with 1GB DDR memory module if you plan to use AhsayOBS & AhsayRPS on Thecus 1U4500 in a production environment with more than 10 users.




The followings are the limitations of Thecus 1U4500 that will affect the performance of AhsayOBS and AhsayRPS.

RAM: Default 512MB DDR RAM (Upgradeable to 1GB) CPU: Intel® Celeron M @ 1.5GHz Storage: Max. 4 Hot-swappable hard disk bays User: Stress test of concurrent backup from Max. 100 users has been conducted.

It is recommended to run AhsayOBS Business Edition, Starter /Standard/Enterprise Pack on this NAS.



Other Information





o Port 80 and 443 are used for AhsayOBS and AhsayRPS web administration console after they are installed on the NAS device. Default ports for Thecus web administration console are reallocated to port 8080 and 8443.

Related Links

o Thecus Website o Thecus 1U4500 Overview o Thecus 1U4500 Review




Setup Guide


3 Auto Mode This chapter describes how to install/upgrade/uninstall AhsayOBS & AhsayRPS on your NAS device via AhsayNCU auto mode.

3.1 Install Guide

Download

Please download the corresponding version of AhsayNCU you required from our website.

Install

1. Open the wizard:

i. (For Windows) Double-click the execute file to open the installation wizard.

(For Linux) Unpack AhsayNCU to a temporary directory and run the installation wizard.

# mkdir /temp/ncu # cd /temp/ncu/ # gunzip obsr-ncu-nix.tar.gz # tar –xf obsr-ncu-nix.tar # ./bin/run.sh

(For Mac) Expand the archive and run the installation wizard.

ii. Wait until all files are extracted to the system temporary directory. Please note that it can take up to 2 minutes to extract all files on slow computers.

iii. The installation wizard will start and search for supported NAS devices available on the network automatically.


Setup Guide


2. Select and access the NAS device:

i. If the NAS device is connected to your network, you should be able to see the NAS device on the. If you have more than one NAS device on the network, you can identify each of them by the information displayed on the right hand side. Please select the correct NAS device and press the [Next] button to continue. If the target NAS device is not shown on the list, please press the [Reload] button and AhsayNCU will perform another search on it.


Setup Guide


ii. For some NAS device, the installation wizard has to login as the administrator to access them. If you have not changed the password before, the default password will be entered into the field and logon the NAS device automatically. Otherwise, please enter the correct password in the text field provided. Then press the [Next] button to continue.

For those NAS devices that don’t required authentication, the installation wizard will skip this login page and jump to the next step automatically.


Setup Guide


3. NAS Device Settings:

i. The wizard will now bring you to the [Network Settings] step. The following settings are available:

Host name of the NAS device

Static IP or Dynamic IP

It is highly recommended to use [Dynamic IP] option and specify “OBSR” (without the quotes) as the hostname if you have a DHCP server (or Windows Domain Controller) on your network. This simplifies the steps required for configuring AhsayOBM™ and AhsayACB™ to connect to AhsayOBS & AhsayRPS in the future.

If you prefer to use a static IP for your NAS device, please supply the correct [IP address] [Subnet mask] [Gateway] and [DNS] settings to the fields provided (please drop down both the IP address and the hostname of the NAS device you have entered on this page on paper). Also, when using [Static IP], please make sure that the IP address of the computer running the installation wizard and the IP address of the NAS device is on the same subnet.


Setup Guide


ii. Under the [Disk Configuration] step, the information of hard disk installed on the NAS device will be displayed automatically.

For some NAS devices, RAID has to be built before the installed hard disks can be used. In this case, if RAID has never been built, please select your desired [RAID Level] (RAID5 recommended) in the [RAID Information] section and press the [Next] button to build the RAID file system. The time required for building RAID varies from different NAS models as well as the RAID level you have chosen. On some systems, it can take up to 10 hours to finish building a 1TB RAID 5 file system consisting of 5 drives. Please be patient when building RAID. After the RAID file system has been built, the [Status] field under the [RAID Information] section will be changed to “Healthy”. You can then press the [Next] button to continue.


Setup Guide


iii. (Optional) If you want to change the administrator password of the NAS manufacturer administration console for better security, just check the [Change Password] checkbox and enter your new password.

For those devices that do not require authentication, the wizard will skip this page automatically.


Setup Guide


4. Install AhsayOBS & AhsayRPS:

i. Now you are ready to install AhsayOBS & AhsayRPS to the NAS device. Since the NAS device will be rebooted automatically after installation, please make sure you have nothing important running on the NAS device before you press the [Yes] button to start the installation process.


Setup Guide


ii. The installation process can take up to 5 minutes. The NAS devices will be rebooted upon completion. After rebooting, it will take another 5 minutes for the NSA device to startup the AhsayOBS & AhsayRPS service. Please note that NAS device is not as powerful as standard PC server and be patient with this.


Setup Guide


iii. If you can see the AhsayOBS & AhsayRPS web administrator console, the installation has completed successfully. AhsayOBS & AhsayRPS are now ready to use.


Setup Guide


3.2 Upgrade Guide

Download


Upgrade Instructions

1. Open the wizard:








Setup Guide





Setup Guide



i. (Optional) The wizard will now bring you to the [Network Settings] step. The following settings are available:






Setup Guide


ii. (Optional) If you want to change the administrator password of the NAS manufacturer administration console for better security, just check the [Change Password] checkbox and enter your new password.



Setup Guide


4. Upgrade AhsayOBS & AhsayRPS:

i. Now you are ready to upgrade AhsayOBS & AhsayRPS to the NAS device. Since the NAS device will be rebooted automatically after the upgrade process, please make sure you have nothing important running on the NAS device. When you are ready, select [Upgrade AhsayOBS & AhsayRPS] and click the [Next] button.


Setup Guide


ii. The upgrade process can take up to 5 minutes. The NAS devices will be rebooted upon completion. After rebooting, it will take another 5 minutes for the NSA device to startup the AhsayOBS & AhsayRPS service. Please note that NAS device is not as powerful as standard PC server and be patient with this.


Setup Guide


iii. If you can see the AhsayOBS & AhsayRPS web administrator console, the upgrade has completed successfully. AhsayOBS & AhsayRPS are now ready to use.


Setup Guide


3.3 Uninstall Guide

Download


Uninstall Instructions

1. Open the wizard:








Setup Guide





Setup Guide



i. (Optional) The wizard will now bring you to the [Network Settings] step. The following settings are available:






Setup Guide


ii. (Optional) If you want to change the administrator password of the NAS manufacturer administration console for better security, just check the [Change Password] checkbox and enter your new password.



Setup Guide


4. Uninstall AhsayOBS & AhsayRPS:

i. Now you are ready to Uninstall AhsayOBS & AhsayRPS to the NAS device. Since the NAS device will be rebooted automatically after the upgrade process, please make sure you have nothing important running on the NAS device. When you are ready, select [Uninstall AhsayOBS & AhsayRPS but keep all users’ data and settings] to uninstall the program files of AhsayOBS & AhsayRPS but AhsayNCU will retain a copy of all users’ data and system setting on the NAS device for later use. To remove ALL data and system settings with the program files, please select the [Uninstall AhsayOBS & AhsayRPS and delete all users’ data and settings] option.


Setup Guide


ii. The uninstall process can take up to 5 minutes. The NAS devices will be rebooted upon completion.


Setup Guide


iii. After uninstalling AhsayOBS & AhsayRPS, the NAS manufacturer administration console will be relocated back to port 80 and 443 automatically.


Setup Guide


3.4 Log Files

The log files of AhsayNCU can be found in the following locations:

(For Windows) %Temp%\[Random Folder Name]\log

(For Linux) %NCU_FOLDER%\log

(For Mac) %NCU_FOLDER%\log


Setup Guide


4 Manual Mode This chapter describes how to install/upgrade/uninstall AhsayOBS & AhsayRPS on your NAS device via AhsayNCU manual mode.

4.1 Install Guide

Download


Install

1. Open the wizard:






iii. The installation wizard will start and search for supported NAS devices available on the network automatically. This auto discovery process can discovery the NAS from Thecus and NETGEAR only. If NCU is not able to find a supported NAS device, please click the [Manual] button to continue and go to step 2ii.


Setup Guide



i. If the NAS device is connected to your network, you should be able to see the NAS device on the. If you have more than one NAS device on the network, you can identify each of them by the information displayed on the right hand side. Please select the correct NAS device and press the [Manual] button to continue.


Setup Guide


ii. Enter the [IP Address] of the target NAS device and select the corresponding NAS model from the list.


Setup Guide


iii. For some NAS device, the installation wizard has to login as the administrator to access them. If you have not changed the password before, the default password will be entered into the field and logon the NAS device automatically. Otherwise, please enter the correct password in the text field provided. Then press the [Next] button to continue.



Setup Guide


3. Install AhsayOBS & AhsayRPS:

i. Now you are ready to install AhsayOBS & AhsayRPS to the NAS device. Since the NAS device will be rebooted automatically after installation, please make sure you have nothing important running on the NAS device before you press the [Yes] button to start the installation process.


Setup Guide


ii. The installation process can take up to 5 minutes. The NAS devices will be rebooted upon completion. After rebooting, it will take another 5 minutes for the NSA device to startup the AhsayOBS & AhsayRPS service. Please note that NAS device is not as powerful as standard PC server and be patient with this.


Setup Guide


iii. If you can see the AhsayOBS & AhsayRPS web administrator console, the installation has completed successfully. AhsayOBS & AhsayRPS are now ready to use.


Setup Guide


4.2 Upgrade Guide

Download


Upgrade Instructions

1. Open the wizard:






iii. The installation wizard will start and search for supported NAS devices available on the network automatically. This auto discovery process can discovery the NAS from Thecus and NETGEAR only. If NCU is not able to find a supported NAS device, please click the [Manual] button to continue and go to step 2ii.


Setup Guide



i. If the NAS device is connected to your network, you should be able to see the NAS device on the. If you have more than one NAS device on the network, you can identify each of them by the information displayed on the right hand side. Please select the correct NAS device and press the [Next] button to continue.


Setup Guide




Setup Guide


3. Upgrade AhsayOBS & AhsayRPS:

i. Now you are ready to upgrade AhsayOBS & AhsayRPS to the NAS device. Since the NAS device will be rebooted automatically after the upgrade process, please make sure you have nothing important running on the NAS device. When you are ready, select [Upgrade AhsayOBS & AhsayRPS] and click the [Next] button.


Setup Guide


ii. The upgrade process can take up to 5 minutes. The NAS devices will be rebooted upon completion. After rebooting, it will take another 5 minutes for the NSA device to startup the AhsayOBS & AhsayRPS service. Please note that NAS device is not as powerful as standard PC server and be patient with this.


Setup Guide


iii. If you can see the AhsayOBS & AhsayRPS web administrator console, the upgrade has completed successfully. AhsayOBS & AhsayRPS are now ready to use.


Setup Guide


4.3 Uninstall Guide

Download


Uninstall Instructions

1. Open the wizard:






iii. The installation wizard will start and search for supported NAS devices available on the network automatically. This auto discovery process can discovery the NAS from Thecus and NETGEAR only. If NCU is not able to find a supported NAS, please click the [Manual] button to continue and go to step 2ii.


Setup Guide



i. If the NAS device is connected to your network, you should be able to see the NAS device on the. If you have more than one NAS device on the network, you can identify each of them by the information displayed on the right hand side. Please select the correct NAS device and press the [Next] button to continue.


Setup Guide




Setup Guide


3. Uninstall AhsayOBS & AhsayRPS:

i. Now you are ready to Uninstall AhsayOBS & AhsayRPS to the NAS device. Since the NAS device will be rebooted automatically after the upgrade process, please make sure you have nothing important running on the NAS device. When you are ready, select [Uninstall AhsayOBS & AhsayRPS but keep all users’ data and settings] to uninstall the program files of AhsayOBS & AhsayRPS but AhsayNCU will retain a copy of all users’ data and system setting on the NAS device for later use. To remove ALL data and system settings with the program files, please select the [Uninstall AhsayOBS & AhsayRPS and delete all users’ data and settings] option.


Setup Guide


ii. The uninstall process can take up to 5 minutes. The NAS devices will be rebooted upon completion.


Setup Guide


iii. After uninstalling AhsayOBS & AhsayRPS, the NAS manufacturer administration console will be relocated back to port 80 and 443 automatically.


Setup Guide


4.4 Log Files

The log files of AhsayNCU can be found in the following locations:

(For Windows) %Temp%\[Random Folder Name]\log

(For Linux) %NCU_FOLDER%\log

(For Mac) %NCU_FOLDER%\log


Setup Guide


5 AhsayOBS and AhsayRPS Share Folder This chapter describes how to share/un-share AhsayOBS and AhsayRPS folder on your NAS device.

5.1 NETGEAR

Related NAS Model

o ReadyNAS Pro

Requirements

o AhsayOBS & AhsayRPS are installed on the NAS device and via AhsayNCU.

Enable/Disable AhsayOBS & AhsayRPS share folder

o Logon to NETGEAR web administration console.

o Go to [Services] -> [Installed Add-ons].

o Click on the “Share OBSR_HOME” button to share the AhsayOBS & AhsayRPS home folder or click on the “Un-share OBSR_HOME” button to un-share it.

o The default username of the share folder is obsr and the default password is obsr.

Change Password

o Logon to the web administration console.

o Go to [Security] -> [User and Group Accounts].

o In the corresponding textbox of user account obsr, enter the new password.

o Click on the “Apply” button to proceed the change.

Reset Password to default password (Method 1)



o Click on the “Reset Password” button, the share folder password is reset to the default password, i.e. obsr.

Reset Password to default password (Method 2)


o Go to [Security] -> [User and Group Accounts].

o In the corresponding textbox of user account obsr, enter obsr in the password field.

o Click on the “Apply” button to proceed the change.


Setup Guide


5.2 QNAP

Related NAS Model

o TS-639 Pro

Requirements



o The installation of AhsayOBS & AhsayRPS is located in //Server/Qweb/System/obsr automatically after installation

o The default username is admin and the password is also admin.

o To edit the access control of //Server/Qweb/ folder, please go to [Network Share Management], select Qweb folder and choose the appropriate action.

Reset Password to default password

o Logon to the QNAP web administration console.

o Go to [Users] under [User Management]

o Select the user admin and click on “Change Password”


Setup Guide


5.3 Thecus

Related NAS Model

o N3200Pro

o N4100Pro

o N5200

o 1U4500S/1U4500R

Requirements



o Logon to Thecus web administration console.

o Go to [System] -> [Module Mgmt].

o Click on the link “obsr” in the Name column.

o The default username of the share folder is admin and the password is admin.

Reset Password to default password



o Click on the “Reset Password” button, a window is then shown, please enter the new password in the field and click “OK”. The share folder password will reset to the password provided.


Setup Guide


6 Further Information AhsayOBS & AhsayRPS Version Embedded = 5.5.3.0 The Java Runtime Environment (JRE) embedded to the package will expire within 30 days, and

AhsayOBS & AhsayRPS will stop working at the same time. If you are interested in using AhsayOBS & AhsayRPS on NAS device, please contact Ahsay Sales Representatives for Java royalty fee required.

For more information on AhsayOBS & AhsayRPS, please refer to the document section of our website. For reviews on NAS devices, please refer to this site. To setup Ahsay BackupBox via AhsayNCU, please refer to Ahsay BackupBox Setup Guide. If you need further assistance, please contact Support by submitting a ticket at:

http://kb.ahsay.com/?_m=tickets&_a=submit&departmentid=3&step=1

http://www.ahsay.com/en/redirect/kb_sales_eng.html

http://www.ahsay.com/en/businesses/ahsay_businesses_documentations.html

http://www.smallnetbuilder.com/component/option,com_nas/Itemid,190

http://www.ahsay.com/en/businesses/ahsay_businesses_documentations.html

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