ahaam maine annual - medix presentation
TRANSCRIPT
Hiring Talent and Increasing
Performance with your TeamJames Jacobi, Medix
6X350%
480%Best Talent
RESULTS
Industry Trends
Hiring Strategies
Impact of People
Systems and Processes
Employee Engagement
From Survive to Thrive
Market Update and
Industry Trends
Demand
Apr-14
May-14
Jun-14Jul-1
4
Aug-14Se
p-14
Oct-14
Nov-14
Dec-14
Jan-15Fe
b-15
Mar-15
Apr-15
May-15
Jun-15Jul-1
5
Aug-15
Sep-15
Oct-15
Nov-15
Dec-15
0
20
40
60
80
100
120
140
160
180
Job Posting Trends
Postings
Triggers for DemandEMR
ICD-10 ACATURNOVER
REV CYCLE PROCESSMERGERS AND ACQUISITION
Shrinking Supply
1,943Active CandidatesJob Postings
29412% 26%
Competitionis
FIERCE
Need to Change Strategy
93%
Impacts of Talent
70%30%
Lost productivity (39%)
Lost time to recruit and train another
worker (39%)Cost to recruit and train another worker
(35%)Negative effects on employee morale
(33%)Negative impact on
clients (19%)
Fewer sales (11%)
Legal issues (9%)
What’s Driving Up the Cost of a Bad Hire
What Defines a“Bad Hire”
Quality of work was lackluster (67%)
Failure to work well with other employees
(60%)Negative attitude
(59%)
Attendance problems (54%)
Complaints from customers (44%)
Failure to meet deadlines (44%)
“Whether it’s a negative attitude, lack of follow through or other concern, the impact of a bad hire is significant. Not only can it create productivity and morale issues, it can also affect the bottom line.”
Rosemary Haefner, Vice President of Human Resources at CareerBuilder
$50,000Cost of a Bad Hire
“Working hard for something we don’t care about is called
stress; working hard for something we love is called
passion.”
• Attracting/engaging/retaining talent• Building organizational culture• Increasing productivity while leveraging resources to successfully implement a strategic plan.
Getting the right people on the bus.
Hiring Strategies
Creating a culture by design that runs on systems and processes. This is for
sustainability and growth.
Systems and Processes
Getting 480% effort from your team and having them run your ship.
Employee Engagement
Building aTeam
Hiring StrategiesTop 15HIREFIRE
Create a Winning Culture
Recognition Communication Empowerment Development
Case Study: Ohio HealthCreating a Positive Culture for Collections
Performance Management/Goal Setting
• Simon Senek – “Leaders Eat Last”• Jack Daly – “Hyper Growth Sales”• David Marquet – “Turn the Ship Around”• PatientCo – “Roadmap for Point of Service Collections”• CareerBuilder – Supply/Demand Data Portal• CareerBuilder – “The True Cost of a Bad Hire” -
http://thehiringsite.careerbuilder.com/2012/12/13/cost-of-a-bad-hire/• Kaiser Health News – September 12, 2011• MEDE Analytics – HIMSS Revenue Cycle Solutions Summit. 2015.• Kaulkin Ginsberg – “Revenue Cycle Management Outsourcing
Report” http://www.kaulkin.com/expertise/pdfs/reports/kaulkinginsberg_rcm_032013.pdf
• HFMA – “Strategies for a High-Performance Revenue Cycle” – http://www.hfma.org/Content.aspx?id=1729
• “5 Major Issues for Hospital Revenue Cycle Teams” – http://www.beckershospitalreview.com/finance/5-major-issues-for-hospital-revenue-cycle-teams.html
• “The Staggering Cost of a Bad Hire and How to Avoid One” – http://www.fastcompany.com/3028628/work-smart/infographic-how-much-a-bad-hire-will-actually-cost-you#1
• Pwc.com – PWC 17th Annual Global CEO Survey• HFMA – “Creating a Positive Culture for Collections” -
http://www.hfma.org/Content.aspx?id=19152##
Materials Referenced
300 Unicorn Park Dr.
Suite 404Woburn, MA
01801
781-897-6029 815-262-1394P
James Jacobi
Sales Manager
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