agile in action an oil and gas perspective...agile in action –an oil and gas perspective the agile...

© BA Convention 2017

Agile in Action – An Oil and Gas perspective

The Agile approach is all about enabling rapid and affordable

delivery of fit for purpose IT solution

Kartik Ranganath

General Manager, Global Upstream Production Operations,

Shell IT, India

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2© BA Convention 2017

AGENDA

❖ About Royal Dutch Shell

❖ India Focus

❖ Bionic Inspector - Robotics

❖ Case Study 1 : Shell Market Hub

❖ Case Study 2 : Keeping Prelude Safe

❖ Role of Shell BA

❖ Wrap Up



About Royal Dutch Shell

$21 billion

Cash flow from operating activities

92,000

Average number of people we employed

30 million customers

Served every day through 43,000 Shell-branded retail stations

30.9 million tonnes per annum

LNG liquefaction volumes

2%

Our share of the world’s oil production

70+

Number of countries in which we operated

$102 million

Spent on voluntary social investment worldwide

$1.0 billion

spent on R&D

1%

Our share of global supply of energy

50%

Share of our production that was natural gas

57.1 million

Tonnes of LNG we sold

1 million tonnes

Amount of CO2 captured by Quest CCS facility in 2016

3.7 million

Our production of crude oil and natural gas, in barrels of oil equivalent a day



Shell business overview

Exploring for oil

and gas: onshore

Exploring for oil

and gas: offshore

01 Exploration

Producing

petrochemicals

Generating

power

Refining oil into

fuels and lubricants

Converting gas into

liquid products (GTL)

Upgrading

bitumen

Producing

biofuels

AviationRetail Lubricants

05 Sales and marketing

Customers

04 Transport and trading

Liquefying gas

by cooling (LNG)

Shipping

and trading

Regasifying

(LNG)

Supply and

distribution

02 Development and extraction

Extracting

bitumen

Producing oil

and gas

Developing

fields

03 Manufacturing and energy production



The Energy Challenge

There is more demand for energy globally as the world’s population and living standards

increase

Rising demand

Global energy demand will

likely be almost 60% higher in

2060 than today, with 2 billion

vehicles on the road (800

million today).

Ongoing supply

Renewable energy could

triple by 2050, but we will still

need large amounts of oil

and gas to provide the full

range of energy products

that the world needs.

Mitigating

climate change

Net-zero emissions is

a potentially achievable

societal ambition.

Growing population

Global population is

expected to increase from

around 7.4 billion today to

nearly 10 billion by 2050, with

67% living in cities.



SHELL in INDIA

Gurgaon:

Corporate

Office

Hazira LNG Pvt Ltd (JV)

Taloja: Lubricants Oil

Blending Plant

Bangalore: P&T; Retail; IT Hub;

Aviation (JV)

Operations,

Chennai

PMT

MGL

RDS IN INDIA

▪ Royal Dutch Shell is one of

the most diversified

international oil companies

in India's energy sector

▪ Setup in 1928 as Burmah

Shell, nationalized in 1976;

back in India since 1994

▪ Shell Group in India has over

6000 Staff



ITHB – Journey so far…….

CIO Town hall

NOV

2016

APR

2016

MAR

2017

MAY

2017

JUN

2017

JUL

2017

SEP

2015

Jay Crotts Visit Nitin Prasad Visit.

Safety Day

➢ 1800 plus staff & contractors

engaged through Line led

sessions.

➢ Nitin Prasad India Country Chair

participated in the afternoon

sessions.

➢ My Safety pledge contest

RMZ Eco world – Final

location

Around 700 staff complete

movement to the final

office, safety briefing, floor

walks, collaborative work

space



Video 1 - Sensabot

Video 1- Bionic Inspector



Sensabot – The Robotic Marvel

Footer

This robot was

developed in

collaboration with

Carnegie Mellon

University's NREC

➢ Reduces OPEX by

carrying out Inspections

➢ Controlled remotely thus

avoiding hazardous area

risks



CASE STUDY I : Shell Market Hub

SPECIALITIESBITUMEN/SULPHUR

AVIATION MARINE

FWS COMMERCIAL FUELS

B2B (INCL GKA)DIRECTRETAILER

USF WHOLESALER

DISTRIBUTOR

HAULIER



Shell Market Hub – Problem Statement

Multiple B2B digital

services,

applications

Challenges

▪ Fragmented digital CX - multiple systems to the same customer

▪ Each system looks different and had own login

▪ The eCommerce solution was limited to order management

▪ Digital Content was limited and content had to be handed over to IT to be published

▪ The technology was out of date and there were asset integrity challenges

▪ An IT change required at least a year from request to deploy



Shell Market Hub- Resolution

SPECIALITIESBITUMEN/SULPHUR

▪ Designed hand in hand with customers

so it is exactly what they need to do their

jobs

▪ Intuitive and easy to use, providing a

superior customer experience

▪ Greater flexibility so customers can

make it their own and it will keep

growing with their business

▪ Analytics provide actionable

insights to help make smart

business decisions

▪ Empowers frontline & customers to

do their jobs more efficiently

▪ New Customer Value Propositions

are supported, and creating brand

loyalty

APPROACH

AVIATION MARINEFWS

COMMERCIAL FUELS

B2BDIRECTRETAILER

USF WHOLESALER

DISTRIBUTOR

HAULIER

Technology : Adobe Experience Manager and Hybris

eCommerceMarketing



Shell Market Hub - Outcomes

• Streamlined, customer-centric and integrated online experience

• for B2B Customers and Channel Partners on a robust IT platform

Rich Customer Experience

• Enhanced User Experience closer

to B2C experience

• Customer centric design

Customer Value Proposition (CVP)

• Make it easy to do business with

Shell

• Enabler to deliver and differentiate

CVPs

Aligned Multichannel Strategy

• Consistent experience across

channels

• Ability to move seamlessly across

channels

Technology

• Flexible for new functionalities

• Common tools for common

functionality



CASE STUDY 2 : Keeping Prelude Safe

GOAL ZERO



Keeping Prelude Safe – Problem Statement

How can we keep the floating facility Safe?1. What are the risks2. What are my hazards3. What are my safety barriers

FLNG



Bow Tie Concept & Visualization on Prelude

BT-01

Hydrocarbons

Under pressure

(Risers)

Over Pressure

External Impact/

Adverse Weather

Internal & External

Corrosion

Under Pressure

Vacuum

Temperature

High & Low

Riser Design Safety(Exclusion) Zone

Management

Material Selection

Riser tested for Vacuum

Material Selection

Riser designed to

400 barg

Safety Shutdown

System

Lifting Procedure

Protective

SheathProvision of

Cathodic Protection

Annulus Vent

Monitoring Sys

Next

7

Detection, Automatic

Blowdown

ESD & Ignition

ControlFire & Explosion

Control

Passive Free

Protection

Emergency Response

Facilities


Blowdown


Blowdown

ESD & Ignition

Control

ESD & Ignition

Control

Fire & Explosion

Control

Emergency Response

Facilities

Emergency Response

Facilities

THREATS CON SEQUEN CES

CONCEPT VISUALIZATION OF PRELUDE SAFETY



Keeping Prelude Safe- Approach

Collect Data from multiple

sources

Organize data Visualize Data Operationalize Data

Benefit

s

1. Integrated assessment of the cumulative risk,

and definition of counter measures

2. Automatic consolidation reduces the risk of

manual errors and leaks in risk identification

and resolution

3. Scalable to add newer risks and threats



Role of Shell Business Analyst

DISCOVERY

• Customer Centric

• Leveraging the External Eco-System

• Competitive Landscape

TECHNOLOGY

• Innovation

• Disruption

• Digital Toolkit (SMAC)

BASICS

• Quality Delivery

• Agility

• Business Process Knowledge

Moving up the Value Chain



Let us make a better future

The Energy industry is going though a massive

transition world wide and in India.

We anticipate a move towards cleaner energy and a

climate of lower for longer price points in Oil and

Gas. This provides us with a unique opportunity to

deliver innovation to our customers while optimizing

cost.

A truly Agile organization can continue to deliver

superior customer experience (and a superior digital

experience from an IT standpoint) , balance that with

innovation to deliver true value.

Copyright of Shell International



Thank You

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