agile bi : meeting the best of both worlds from departmental and enterprise bi
DESCRIPTION
From IT Intelligence to Business Intelligence : Succeding in the last mile of BI together with –and not only for –the Lines of BusinessTRANSCRIPT
From IT Intelligence to Business Intelligence :
Succeding in the last mile of BI together with –
and not only for – the Lines of Business
Jean-Michel Franco – Solutions Director
www.twitter.com/jmichel_franco
IT : From process centric to Information Centric. The case of
smart metering
«Linky, alone, doesn’t generate eco-
efficiency. But if it used to inform
consumers, it would generate from 5 to
15% in terms of economies».
2
IT as we want it as a customer
« Today, Linky is mostly useful for EDF;
the energy supplier. They will be able to
get the measures from the energy meter
remotely, thereby drastically reducing
time and travel costs. »
IT as we know it
Lesson learned across industries : Prepare to
deliver « intelligence » to survive in the « as a service » economy
High Tech Banking
Utilities Aerospace Public sector
From your retail
bank…
…to your
trusted advisor
for personal finance
management
From MP3 reader…
…to your persona-
lised music select-
ion
From Megawatts…
…to Negawatts
From your
helicopter provider…
…to your supllier
of hours of flights
From sports apparels…
…to your digital
coach
From traditional
Public service…
…to on demand
service for the
citizen
3
Consumer
Goods
Business Intelligence has to be rebooted in order to face those
new challenges
• 54% entreprises already use BI (Forrester)
• 10% of the IT budget is fully
dedicated to BI (Gartner)
• 28% of employees have access to
BI (Gartner)
• 15 % : market for BO solutions grew by
15% in 2009, during the economic turmoil
(Forrester)
• 35% of large enterprise won’t adapt to 2015 economic conditions, due to lackl
of investments to an enterprise wide
Information infrastructure and to the
absence of analytic culture (Gartner)
4
BI as we know it
2/10/2011
Occasional user : 70+ %
Advanced users : 30%
5
10/02/2011
6
BI as we believe it should go
Technologies comes with prerequisites, but then organizations
and methodologies are key to make it happen
7
• The gap between business and IT is widening as BI becomes project-critical, severely damaging BI’s ability to deliver on its promises:
• Need for new ways to deliver BI (architecture, technology, organization, governance models). Agile BI is “incremental, iterative, collaborative BI design and operations among cross-functional teams of IT professional and business users.” (*)
• Enterprise BI
• Industrialization
• Shared services
• Consolidation
• Data governance and enrichment
• From information consumer to prosumer
• Personalization
• Time to decision
Business
Point of view
IT
Point of view
Integrated, certified and meta-data driven information as a Service
• Data governance
• Information enrichment
• Information traceability and audit tracks
• Reusability and instanciability of data (Data as a service)
Agile business driven data modeling
• Productized data marts
• Ad hoc data marts
• On the fly information
Empowered prosumers
• Information delivery analysis, and enrichments
• Collaborative Decision Management
• Decision to action
• Planning and forecasting
* Source : J Koebielus
Pro
ject
F
ram
ew
ork
How to deliver agile BI : an approach
8
CRP 1
(Refine &
Create
Content)
Dep
loy
Initialize
App & Data
Security
Initial
Provisioning
Initialize
Content from
Use Cases
Refine
Content &
Deliverables
Refine
Provisioning
Finalize App
& Data
Security
Finalize
Content &
Deliverables
Finalize
Provisioning
TrainingCRP 2
(Refine &
Create
Content)
Pro
ject
I
nit
iali
zati
on
Project Management
Client Business User Team
B&D Analytic Team
Data Provisioning and Infrastructure Teams
A case study : the Sanofi Pasteur story with Agile BI
9
The customer• Sanofi Pasteur , division of Sanofi-Aventis, World leader in human vaccines.
• €3.5 billion revenue, 12500 employees
• Key customer for Business & Decision since 2002
Pain points•Despite solid Data Warehouse foundations, BI is struggling to deliver on its promises
•Risks of businesses moving away from the Enterprise BI environment to develop their own departmental “spreadmarts”
• IT struggling to manage information content need more to get more engagement from the business to control information quality and integration
Solution• New hybrid BI Architecture (SAP+ Qlikview+ Tibco CIM)
• New hybrid BI organizations (departmental + enterprise level layer)
• New agile BI methodologies led by “user” driven prototyping
• Data Governance and MDM initiatives, starting at the BI level, and expanding upstream
The results•Accelerate the Time-to-Value
•High user acceptance (usability, look & feel), Performance, Simplicity…
•Give Autonomy to Business IS (for Mockup)
•More than 18 prototype projects launched in a year (+ 30 % vs previous year)
•5 projects elected for industrialization at the global level