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AGILE APPLICATION SERVICESIn an increasingly dynamic industry context threatened with the rapid pace of digital disruption, as well as time to market, it has become crucial for companies of all types to fight for relevance; thriving in this type of disruption often requires that companies obtain Agile processes. The IT and SDLC practices are not the only areas where agility is needed: your entire enterprise demands more cross-functional collaboration across multiple functions within and outside of IT to be able to truly deliver products in an agile manner. Some businesses lack the processes and tools to drive Agile in a multidisciplinary, multi-vendor scenario in a globally distributed model. Likewise, they may have challenges implementing automation practices and realize the need for DevOps tools, which are critical to ensuring increased speed of execution in the fast-paced Agile iterations. Another significant challenge that businesses may encounter, when it comes to creating a successful Agile model, is the lack of flexibility which may be present in a rigid contract structure and when engaging external vendors. Stefanini’s Agile Application Services are designed to help you overcome these challenges by adopting Agile practices that help scale and drive collaboration in dynamic, complex environments, as well as rapidly develop applications and product features while clearing your business’ backlogs.

Developing insights1

Defining a business strategy

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maintaining5Constructing and producing4

Digital Transformation StrategyOur Agile application development services are based on Agile process frameworks and industry best practices in SDLC, applicable to custom development and software package enhancements. We provide services for Force.com, .NET, Java and mobile apps. Our Agile Application Services for mobile apps follow a digital transformation structure and strategy based on:

Mobile application development is unique at Stefanini because we have gained expertise on multiple technologies using Native, cross platforms, and hybrid technologies, typically starting with our Dive methodology to help us understand and align with your business’ requirements. Skilled with deep industry/domain knowledge and technical app development expertise, our offering is coupled with platform- and industry-specific standards that allow us to develop and host all types of mobile-enabled applications (installers, mobile-friendly web apps, B2B and B2C). Having nurtured mobile application support activities for years, our vast experience allows us to prepare tailor-made solutions for a variety of application issues. Our Agile-empowered service portfolio helps achieve a faster time to market to meet your desired business outcomes as well as profitability and market differentiation.

Value Metrics• Return on Investment -Business objectives achieved -Reduction of costs -Market share -NPS and lifetime value extension -Accumulated value from incremental deliveries• Active User Engagement -Number of active users -Ratio of new users to repeat (users/clients) -Ratio of number of users/ repeat customers -Conversion rate -Sacks of abandonment

AGILE 2.0 KPIs:To understand how Agile 2.0 is helping your business, we measure key performance indicators like time to market, support scalability, value metrics, and active user engagement. We strive to ensure that our services are always providing the best benefits for your business and that they are fully optimized.

The details of our Agile 2.0 KPIs include:

Productivity and Efficiency Metrics •Time to Market -Speed with which the sprint backlog and the MVP are completed -Compliance with agreements and SLAs -Prioritization of high-value elements (alignment with corporate strategy) •Support Scalability -Number of visitors -Unique users -Number of MAM users (month by month) -Growth in records -Organic user acquisition

Agile ProcessDelivering each of the Agile-empowered service offerings requires the support and assistance of a transformation squad to organize skills and provide cross-functional collaboration. Our Agile application process is deployed in specialized structures or squads, involves UX and usability testing, and works in five stages and an iterative approach:

Stage 1: ConceiveDive • Creation squad: Business expert, design thinker • Concept validation • Prototype • Product roadmapStage 2: PrototypeDeep Dive • Design squad: UI/UX, customer experience designer, scrum master, business analyst, product ownerStage 3: DevelopSubmarine • Develop squad: Business analyst, full stack developers, QA, scrum master • Iterative product development • MVP

Stage 4: Test and DeployManage, support, and enhance • DevOps squad: DevOps engineer, process automation engineerStage 5: Assess and Gather FeedbackManage, support, and enhance • Digital performance squad: Digital performance engineer, business analytics SME • Marketing squad • Data analytics • Product optimizations • User experience

Through iterative development, empowered teams, and a strong collaboration between business and IT groups, we have the ability to execute Agile development projects at different levels, primarily driven by client requirements and maturity:

Stefanini’s global delivery model for applications is tailored to meet the requirements of a distributed Agile model with the necessary flexibility in defining contracts and ramping up or down teams. One of the key differentiators in our Agile Application Services is the ability to provide cross-functional teams in a same-time nearshore model. We embrace the philosophy that change is constant when planning and executing software development projects, and we are primed to adapt and align with digital transformation—utilizing a high degree of automation and DevOps, as well as performance monitoring and learning dashboards. With the necessary process, tool and technology competencies, we effectively execute application projects in an Agile model.

LevelScrum ceremoniesDistributed teamsBacklog managementAgile project management (metrics, KPIs)

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LevelManual TDDManual CIManual testing

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LevelContinuous developmentContinuous integrationContinuous testing

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HeadquartersNorth America - Southfield, MI, USAT 800-522-4451 | 248-357-2866Global - Sao Paulo, BrazilT +55 11 3039-2000EMEA - Brussels, BelgiumT +32 2 620 20 20