agile 101 for the lean practitioner · agile 101 for the lean practitioner jake mitchell...
TRANSCRIPT
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Agile 101 for the Lean Practitioner
Jake Mitchell Supervisor, IT Project Management Office
Eastman Chemical Company
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Fibers
Additives &
Functional
Products
Advanced
Materials
Chemical
Intermediates
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What do I want you to know?
1. Agile has history
2. Agile is Lean
3. Agile has many approaches
4. Agility should matter to you
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What is Agile?
An iterative and incremental approach to software
development that uses a specific set of values and
principles expressed in the
Agile Manifesto
We are uncovering better ways of developing software
by doing it and helping others do it.
Through this work we have come to value…
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Individuals and Interactions
Working Software
Customer Collaboration
Responding to Change
Processes and Tools
Comprehensive Documentation
Contract Negotiation
Following a Plan
The Agile Manifesto
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Waterfall Project Management
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Agile
Lean
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Why does Eastman IT need Agile?
• Projects take too long
• Understanding need vs. request is difficult
• Lack of deep alignment with internal partners
• Unable to easily make changes
• Onboarding employees takes too long
• Measures focused on schedule and budget
• Too many things “In Process”…
• …and not enough things getting “Complete”
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Agile Approaches
Scrum Extreme
Programming (XP)
Kanban
Dynamic Systems Development
Method (DSDM)
Feature Driven Development
DevOps
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Eastman IT’s Agile Approach
Projects
Support Changes
Scrum
Kanban DevOps
Types of Work Ways of Working
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Choose Your Own Adventure!
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Agile Ceremonies
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Agile Ceremonies
• Visioning / User Story Mapping
• Sprint / Iteration Planning
• Daily Scrum / Standup
• Demo and Review
• Retrospective
• Scrum of Scrums
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Ceremonies: Daily Standup
• Communicate
progress
• Commit to work
• Share impediments
1. What did you plan to accomplish yesterday?
2. What was the result of your work yesterday?
3. If you did not meet your plan, what caused the deviation?
4. What do you plan to get done today?
5. Are there any distractions or impediments that need to be addressed?
6. Product Owner Comments
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Ceremonies: Retrospective
• Scrum format for continuous improvement
• Frequent occurrence
– Live data collection
– Review and renew each sprint / iteration
+
Plus
∆
Delta
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Agile Simulation
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Agile Simulation
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Agile Simulation (cont.)
Time (Weeks or Days)
Value
2 2 2 2 2 2 2 2
2 2 2 2
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Agile Simulation (cont.)
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Agile Team Members
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Agile Team Members
Product Owner(s) Developers Agile Coach
Service Team Business Analyst(s) IT Operations
Core Team
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Eastman IT Agile
Results
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Eastman IT Agile Results
• Projects take too long
• Understanding need vs. request is difficult
• Lack of deep alignment with internal partners
• Unable to easily make changes
• Onboarding employees takes too long
• Measures focused on schedule and budget
• Too many things “In Process”…
• …and not enough things getting “Complete”
Agile 45% faster
8/12 Agile teams aligned to value stream
Agile now preferred for onboarding
Partner-owned backlogs
Now focused on velocity and commitment
We still suck at this, but we’re working on it.
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Eastman IT Agile Results: PPM
2016
3-5 Enhancements/Bugs
Completed Per Iteration
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Eastman IT Agile Results: PPM
4
11
7 8 8 8
13 11
6
1
3
7 3
2 1
3
0
4
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0
2
4
6
8
10
12
14
16
18
Enhancements Delivered Resolved Bugs Committed vs Completed
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Client Feedback
“Traditionally, this project would have taken
over six months. You guys did it in nine
weeks and gave us exactly what we
needed.”
Supply Chain project Product Owner
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Code Jams
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Code Jams
• One week or less events where teams:
• Collaborate across orgs → Networking
• Focus on a single problem → Speed
• Use non-prescriptive tech → Innovation
• Manage work with Agile → Flexibility
…a software development Kaizen Event…
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Scaled Agile
Framework (SAFe)
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Scaled Agile Framework (SAFe)
• Pioneered by Dean Leffingwell
• Significantly influenced by Lean
• Primary takeaways:
– Align work/Agile teams with value stream
– Plan the whole value stream
– Schedule backwards from capacity
– Continuously (re)prioritize
– Limit WIP
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SAFe in Eastman IT (Example)
IT Sales Service Team
IT Sales IT Business Intelligence
IT Finance IT HR
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Collocation
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Collocation
• The ideal, not the standard or norm
• Significantly increases cross functional engagement
• Significantly reduces waiting and rework
• Team >>> Gemba
• Considerations: – Collaborative workspace
– Global employee base
– Collaboration tech (low or high)
– Personality types
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Task Boards
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Task Boards
• Manual or electronic
• To Do, In Process, Waiting, Done
• Why task boards?
– Visual
– Interactive
– Engaging
– Ownership
– Accomplishment
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Conclusion
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What are Eastman’s next steps?
• Expose and visualize all work
• Limit WIP by planning backwards from
capacity
• Continue alignment of delivery teams and
Agile teams with value streams
• Plan work at value stream level (SAFe)
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Why should agility matter to you?
1. Speed wins
2. Perfection equals second place
3. Who’s perfection is it anyway?
4. Energizes employees
5. Energizes customers
https://www.americanexpress.com/us/small-business/openforum/articles/5-reasons-why-being-agile-is-more-important-than-being-perfect/
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What has influenced Eastman IT?
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Thank You!
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Session No: TS/04
Agile 101 for the Lean Practitioner
Jake Mitchell
Eastman Chemical Company