Agenda

• Why Not? Discussion/Open Forum

• Why? Discussion/Open Forum

• Service Model

• Value Added Services

• Lifecycle Management

• Products

• Now Why Not?

•Long Term Relationships•Trust•Quality•Customer Service•Value Pricing

Our Value Promise

Fundamentals to Look For When Considering the Purchase of Recertified

Computers

Service Model

Provide flexible service programs that meet the specific requirements of your

school and school board.

Depot Programs• Parts & Systems Inventory Facilities

• Next Business Day parts and/or systems replacement

Extended Warranties• New & Recertified with Manufacturer’s Warranty +

Extended Warranties offered

• Extended Warranties up to 5 Years

Service ModelSpare Parts Program / Warranty & Return Policy

• Parts Closet• Tested and Static Bagged Parts for Everyday Maintenance

• Delivered with Order – Kept On-site

• Hot Swap Systems for Same Day Service in the Field

• Customer Service• Call Your Representative for No Hassle Replacements

• Customer Satisfaction• # 1 Priority

• Technical Support • Via Phone & Email When Convenient for You

Service Model

Resources & Training

• Certified Technicians on Staff

Includes CompTIA A+ & CompTIA Network+ Certifications

Ongoing Training & Yearly Renewal

• Microsoft Certified Technicians

Includes Microsoft Certified Professional (MCP) & Microsoft Certified System Administrator (MCSA) Designations

Ongoing Training & Yearly Renewals

• Cisco Certified Network Assistant (CCNA)

Industry-leading Certifications• Dell Partner Direct Registration

• HP Business Partner

• IBM/Lenovo Business Partner

• Toshiba Authorized Service Program

• Microsoft Authorized Education Reseller

• Microsoft Registered Refurbisher

• Microsoft Gold Certified Partner

Value Added Services To Be Considered

Imaging Services• Load Customer Image, No Minimum Quantity

• Manage Multiple Images Per Customer

Customization• Configured to EXACT Customer Specifications

• Flexible Upgrade Options, Lower TCO, One Platform

Asset Management• Customized Reporting for Asset Tracking & Warranty

Management

• Asset Tagging and Labeling

Value Added Services

Logistic Services• Delivery & Project Management Services

• Professionally Packaged for Damage-Free Shipping

• Deliver to Secure Customer Location

• Un-box & Package Removal

Warehousing• Provide Storage & Warehousing Services

• Flexible Schedule for Roll-outs

Lifecycle ManagementSystems• Maintain On-going inventory of tier one OEM Computer Brands

• Stable Platform for Multiple Years

• Transition Management Strategy

Introduce New Technology to Schools & School Boards

Allow Adequate Testing & Image Development

Image Approved by School / School Board, put into production

Parts• Stock New, Used & Hard To Find Parts

• Parts are Quality Controlled & Tested Prior to Shipment

• Static bagged

• All Parts Have up to a 1 Year Warranty

Factors To Weigh When BuyingCompany Purchases Directly from the Original Manufacturer

• Only the Most Current models

• Select them in the best condition possible and rework to “like new” Condition

Remove scratches & blemishes

Application of Custom Paint Overcoat

New Plastics

All Internal Parts & Components are Inspected & Tested

• Utilize combination of OEM & Company Test Procedures

• Ensure Technical Quality

• Upgraded to Maximize Performance

• Tested & Re-tested to assure system integrity

Extensive Product Inventory

• Dell• HP• IBM• Lenovo• Toshiba

More than “Just Computers”

• Wireless laptop labs and carts

• Servers

• LCD Monitors

• Spare Parts

• Printers

• Projectors

• Flat Panel TVs

All “Refurbished” Systems Are NOT the Same

• Recertified Product in “Like New” Condition Quality Controlled Systems

Tested & Re-tested Prior to Shipment

• Customized Solutions for Your School

Imaging Services & Management

Asset Management & Asset Tagging with Warranty Management

Flexible Service Model will Meet Your Specific Needs

• Logistics & Warehousing Services

• System Lifecycle Management

• Warranty Programs – Up to 5 Years – to Reduce Your TCO

High Quality, Superior Value

Maximize your resources!!!!