agenda - wednesday, january 17, 2018 - capital metro · 2018-01-12 · capital metropolitan...

~ NOTICE OF MEETING ~

CAPITAL METROPOLITAN TRANSPORTATION AUTHORITY

BOARD OF DIRECTORS OPERATIONS, PLANNING AND SAFETY COMMITTEE MEETING

2910 East Fifth Street Austin, TX 78702

~ AGENDA ~

Wednesday, January 17, 2018 12:30 PM Capital Metro Board Room

Board of Directors Printed 1/12/2018

I. Public Comment:

II. Action Items:

1. Approval of Minutes for the December 6, 2017 Operations, Planning and

Safety Committee Meeting.

2. Approval of a resolution authorizing the Interim President/CEO, or her

designee, to execute a contract with Vehicle Inspection Systems, Inc. for

the purchase of dynamic brake tester equipment for the North Operations

facility and 2910 Fleet Operations facility in an amount not to exceed

$275,640.

3. Approval of a resolution authorizing the Interim President/CEO, or her

designee, to finalize and execute a contract with for

the North Operations Rail Maintenance Facility addition in an amount not to

exceed , for the construction of additional storage space for new

railcar spare parts.

III. Presentations:

1. Year-End Operations Report

IV. Items for Future Discussion:

V. Adjournment

ADA Compliance

Reasonable modifications and equal access to communications are provided upon

request. Please call (512)389-7458 or email [email protected] if you need

more information.

Operations, Planning and Safety CommitteeAgenda January 17, 2018

Board of Directors Printed 1/12/2018

BOARD OF DIRECTORS: Wade Cooper, Chair; Delia Garza, Vice Chair; Juli Word, Board

Secretary; Terry Mitchell; Pio Renteria; Jeffrey Travillion; Rita Jonse and Ann Kitchen. Board

Liaison: Gina Estrada (512)389-7458, email [email protected] if you need more

information.

The Board of Directors may go into closed session under the Texas Open Meetings Act.

In accordance with Texas Government Code, Section 551.071, consultation with

attorney for any legal issues, under Section 551.072 for real property issues; under

Section 551.074 for personnel matters, or under Section 551.076, for deliberation

regarding the deployment or implementation of security personnel or devices; arising

regarding any item listed on this agenda.

Capital Metropolitan Transportation Authority MEETING DATE: 01/17/2018

Board of Directors (ID # 4026)

O/P/S Committee Minutes

Page 1

Approval of Minutes for the December 6, 2017 Operations, Planning and Safety Committee Meeting..

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BOARD OF DIRECTORS

OPERATIONS, PLANNING AND SAFETY COMMITTEE

2910 East Fifth Street Austin, TX 78702

~ MINUTES ~

Wednesday, December 6, 2017 12:30 PM Capital Metro Board Room

Board of Directors Page 1 Printed 1/11/2018

I. Public Comment:

There was no public comment this month.

II. Action Items:

1. Approval of a resolution authorizing the President/CEO, or her designee, to execute a contract with Petroleum Solutions, Inc., utilizing the Buy Board Purchasing Cooperative, to purchase a Gasboy Plus Fleet Management System for the North Operations Facility in an amount not to exceed $172,930.

Shanea Davis, Vice President, Property & Asset Management, recommended this item to the Board for approval. Upgrading the facility Fuel Management System will help improve the monitoring of fuel transactions on fleet buses and fuel inventory in the underground storage tanks. The new software and hardware will accurately record all fuel transactions and provide a history saved in the network.

Board Member Kitchen moved, Travillion second. 3-0 to place on consent agenda for the full board.

2. Approval of a resolution authorizing the President/CEO, or her designee, to modify the contract with EAN Holdings, LLC to extend the agreement for MetroRideshare services through January 31, 2019, and increase the contract amount by $600,000 for a total contract amount not to exceed $6,673,116.

Annie Arguello, Program Manager/Rideshare program, presented this item. The Metro Rideshare program provides eligible groups of 5-12 riders with a month-to-month vanpool lease agreement including insurance, maintenance, 24-hour roadside assistance and optional fuel purchasing program. The program is subsidized by Capital Metro and operated by a contracted service provider.

Board member Kitchen asked that the solicitation process for a new contracted service provider include electric and/or hybrid vehicles.

Board Member Travillion moved, Kitchen second. 3-0 to place on consent agenda for the full board.

3. Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a contract with Freeit Data Solutions to upgrade the current Data Center Infrastructure to replace outdated equipment and improve performance, reliability, and security, in an amount not to exceed $2,000,000, which consists of servers, storage, backup equipment, services, and installation.

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Operations, Planning and Safety CommitteeAgenda December 6, 2017


Steven Salinas, Director, Network Services, presented this item. Board member Kitchen asked why these improvements are needed now and what are the benefits. Staff stated much of the existing Data Center equipment has been in place beyond its supported life span and is past its useful life or fast approaching it. Failure to upgrade will result in issues with performance and reliability as well as increase risk of outages. Board member Travillion wanted to know what will be done with the outdated equipment. He also asked if the equipment was purchased or leased and suggested we do a formal leasing versus buying comparison for future purchases.


4. Approval of a resolution authorizing the President/CEO, or her designee, to negotiate, finalize and execute an Interlocal Agreement (ILA) with the City of Austin for the removal of the existing overhead electrical service lines and electrical poles and to replace them with new underground electrical services lines as a betterment on behalf of Austin Energy as part of the Downtown Rail Station Improvements project, for a not to exceed amount of $407,500.

Marcus Guerrero, Project Manager, presented the item. The execution of this ILA will allow Capital Metro, on behalf of Austin Energy to design and construct new underground electrical service infrastructure as a means of removing the existing overhead electrical service lines and electrical poles near the intersection of 4th

Street and Sabine Street, during the Downtown Rail Station project. The committee approved this item for the consent agenda for the Board of Directors meeting.

Board Member Travillion moved, Kitchen second. 3-0 to place on consent agenda for the full board.

5. Approval of a resolution authorizing the President/CEO, or her designee, to finalize and execute a Multiple Use Agreement with the Texas Department of Transportation (TxDOT) to permit the construction, maintenance, and operation of four (4) pairs of MetroRapid Stations in TxDOT’s right-of-way.

Mark Herrera, Project Manager, presented this item to the committee. This agreement will allow Capital Metro to utilize TxDOT’s right-of-way to construct, maintain, and operate 4 pair Metro Rapid Stations via a Multiple Use Agreement for Route 801 and Route 803. The locations include Parmer Lane pair; Rutland Station pair, Fairfield Station pair; Slaughter Station pair.


6. Approval of a resolution authorizing the President/CEO, or her designee, to modify the contract with Presidio Networked Solutions Group, LLC to apply an option year for Cisco Hardware and Software Warranty and Support, for a total contract amount not to exceed $161,770.

Steven Salinas, Director, Network Services, presented the item to the committee.


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III. Presentations:

1. Downtown Station Improvements - Project Update

Marcus Guerrero, Project Manager, presented an update on the Downtown Station Improvements. The presentation included the following:

Latest Project Designs

Construction Phasing Plans

Scope Additions

Schedule Update - completion date would be late 2021 (34 months to complete after Permits (bidding, award, construction)

Budget Update (60% estimates)

Total Project Cost: $39.4M; Total Cost after $3M City reimbursement (Storm Drain upgrade): $36.4M - This includes 15% Contingency

Project is fully funded under FY18 Budget & 5 Year Capital Improvement Plan - Funding includes $22M TxDOT grant

Next Steps

2. Public Perception Survey

Cynthia Lucas, Marketing Director, presented the results of the 2017 Public Perception Survey, a bi-annual survey performed to benchmark changing attitudes among Austin-area residents. Discussion included the purpose of the survey; methodology of the survey; respondent’s response to how frequently they ride Capital Metro services: 38% not at all, 33% less than a month, 15% 1-4 times per month, 14% more than 4 times per month; attitude and awareness of Capital Metro 64% positive; Project Connect - 20%; MetroRail - 58%; MetroRapid - 74%; barriers to ridership; and how we plan to use what we’ve learned from this survey.

Board members had the following questions/requests regarding the Methodology of the Survey:

Board Member Travillion: How many focus groups were conducted and what time were they held?

Response: 3 focus groups were hold in the evenings between 6:00pm - 9:00pm.

He would like to have a discussion on how to expand community outreach and suggested PTA’s, neighborhood associations, community based organizations/churches, community based radios and minority newspapers. Travillion also asked if we have a 311 system for Project Connect.

Response: The public is familiar with 474-1200, which is the number to call with any questions/complaints/compliments. A Customer Contact Report (CCR) is

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created for every call received and is routed and monitored for the response time. The report is categorized by subject matter and is available on a monthly basis.

Travillion/Kitchen: Would like to see a copy of the CCRs since the Public Perception survey was performed.

Board Member Kitchen: Would like a Board work session to review all survey responses to see where we need to make improvements. She suggested the information should include responses by demographics - income level, age/gender, and geography. In addition, she would like to understand the community’s drop in awareness of Project Connect, MetroRail and MetroRapid. She asked for a comprehensive marketing plan for Project Connect.

3. Year-End Safety Update

Donna Simmons, Vice President of Administration & Chief Safety Officer, presented the Year-end Safety Update. Donna shared information on the Safety Management System Approach with the discussion focusing on the Safety Assurance pillar. Additional discussion included FY2017 Safety accomplishments and FY2018 Initiatives.

4. Year-end Accessibility and Amenities Report

Mark Herrera, Project Manager, provided an update on the Bus Stop Improvements Program. Highlights included:

Percentage of Accessible Stops: 99% since work plan was developed in 2012

968 bus stop improvements -Total Cost to date: $8.5M

Remaining bus stops into Compliance: 5

5. Year-end Operations Report

Dottie Watkins, Vice President, Operations presented the FY2017 Year End Operations Report. Highlights included the following performance scores:

Bus mode: 6.69

MV/Metro Rapid: 5.64

Paratransit: 8.25

Rail: 8.9

Overall Score Customer Satisfaction Index: 6.63

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IV. Adjournment

ADA Compliance

Reasonable modifications and equal access to communications are provided upon request. Please call (512)389-7458 or email [email protected] if you need more information.

BOARD OF DIRECTORS: Rita Jonse, Chair; Delia Garza, Jeffrey Travillion and Ann Kitchen. Board Liaison: Gina Estrada (512)389-7458, email [email protected] if you need more information

The Board of Directors may go into closed session under the Texas Open Meetings Act. In accordance with Texas Government Code, Section 551.071, consultation with attorney for any legal issues, under Section 551.072 for real property issues; under Section 551.074 for personnel matters, or under Section 551.076, for deliberation regarding the deployment or implementation of security personnel or devices; arising regarding any item listed on this agenda.

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Dynamic Brake Test Equipment

Page 1

TITLE: Approval of a resolution authorizing the Interim President/CEO, or her designee, to execute a contract with Vehicle Inspection Systems, Inc. for the purchase of dynamic brake tester equipment for the North Operations facility and 2910 Fleet Operations facility in an amount not to exceed $275,640.

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Board of Directors (ID # AI-2017-618) Dynamic Brake Tester

Page 1

SUBJECT:

Approval of a resolution authorizing the Interim President/CEO, or her designee, to execute a contract with Vehicle Inspection Systems, Inc. for the purchase of dynamic brake tester equipment for the North Operations facility and 2910 Fleet Operations facility in an amount not to exceed $275,640. FISCAL IMPACT:

Funding for this action is available in the FY2018 Capital Budget.

STRATEGIC PLAN: 1. Customer Strategic Objectives: 1.1 Promote a culture of safety

1.2 Improve system reliability and convenience EXPLANATION OF STRATEGIC ALIGNMENT:

To continue Capital Metro’s “safety first” culture by providing bus mechanics the best equipment to accurately diagnose and verify any brake problems. Purchase of the dynamic brake testers will ensure the safety of our riding public and the community we serve.

BUSINESS CASE:

Dynamic brake tester equipment accurately inspects and diagnoses a bus brake system by identifying any problems that can affect efficiency, performance, or safety. The equipment is integrated with the measurement tools and sensors to collect data and provide a plotted graph report for the technician to analyze a bus brake system. The average inspection time takes 15 minutes, and provides accurate time efficiency reports. The reports have a PASS or FAIL rating that meets the Department of Transportation (DOT) specifications. Purchase of the dynamic brake testers allows Capital Metro and its service providers to maintain our “safety first” culture.

COMMITTEE RECOMMENDATION:

This agenda item was presented and is recommended for approval by the Operations, Planning and Safety Committee on January 17, 2018.

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EXECUTIVE SUMMARY:

Testers will provide mechanics brake testing equipment with the Department of Transportation (DOT) specifications that can accurately inspect and diagnose any brake problems on buses which need to be resolved. The measurement tools on the equipment provides digital plotted graph reports that helps the technician verify the root cause of the problems such as an incorrect brake adjustment.

SBE PARTICIPATION: Does not apply.

PROCUREMENT:

The IFB was publicly advertised in the Austin American-Statesman on November 13, 2017, and November 20, 2017, and was posted on DemandStar on November 13, 2017. Approximately 58 advance notices were issued. DemandStar notified 128 suppliers. There were 4 planholders that downloaded documents from Onvia’s DemandStar. A non-mandatory pre-bid conference was conducted on November 21, 2017, with 1 firm attending. On 11/01/17, an Invitation for Bid was issued and formally advertised.

By the closing date of 12/13/17, one (1) bid was received. Vehicle Inspection Systems, Inc. was the lowest, responsive, responsible bidder and submitted all the required documents with their bid, which was received prior to the established date and time for the receipt of bids. Vehicle Inspection Systems, Inc. is not debarred on the Federal or State Debarred vendor lists. The contract is a fixed price contract. The period of performance for the contract is 12 months from the date of the Notice to Proceed. The total not to exceed the amount contract which is $275,640. RESPONSIBLE DEPARTMENT: Property and Asset Management

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RESOLUTION

OF THE


BOARD OF DIRECTORS

STATE OF TEXAS

COUNTY OF TRAVIS RESOLUTION (ID # AI-2017-618)

Dynamic Brake Tester

WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize the importance of providing equipment that allows service providers to keep the fleet operating in a safe condition. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the Interim President/CEO, or her designee, is authorized to execute a contract with Vehicle Inspection Systems, Inc. for the purchase of dynamic brake tester equipment for the North Operations and 2910 Fleet Operations facilities in an amount not to exceed $275,640. ________________________ Date: ____________________ Secretary of the Board Juli Word

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North Ops Rail Maintenance Expansion

Page 1

Approval of a resolution authorizing the Interim President/CEO, or her designee, to finalize and execute a contract with for the North Operations Rail Maintenance Facility addition in an amount not to exceed , for the construction of additional storage space for new railcar spare parts. .

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Board of Directors (ID # AI-2017-597) North Operations Rail Maintenance Facility Addition

Page 1

SUBJECT:

Approval of a resolution authorizing the Interim President/CEO, or her designee, to finalize and execute a contract with for the North Operations Rail Maintenance Facility addition in an amount not to exceed , for the construction of additional storage space for new railcar spare parts. FISCAL IMPACT:

Funding for this action is available in the FY2018 Capital Budget. STRATEGIC PLAN: 2. Ridership

Strategic Objectives: 2.3 Pursue service expansion opportunities EXPLANATION OF STRATEGIC ALIGNMENT:

To expand Commuter Rail service and increase ridership, Capital Metro purchased four additional rail cars in 2017. Expansion of the rail maintenance facility is necessary to accommodate the storage of railcar parts to accommodate the ten (10) rail vehicle fleet.

BUSINESS CASE:

Our ability to respond to future rail service demand growth is dependent upon providing adequate space for the storage of railcar parts required to ensure proper maintenance. This contract provides for the construction of additional storage space attached to the existing North Ops Rail Maintenance building. Funds for this project are included in the FY 2018 Capital budget and in the 5-Year Capital Improvement Plan.

COMMITTEE RECOMMENDATION:

This agenda item was presented and is recommended for approval by the Operations, Planning and Safety Committee on January 17, 2018.

EXECUTIVE SUMMARY:

Capital Metro received delivery of four new rail cars in the spring of 2017. This project includes the construction of approximately 1,960 square feet of additional storage space and shelving at the existing North Operations Rail Maintenance Facility which will accommodate spare parts for the 10-vehicle fleet.

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SBE PARTICIPATION:

The SBE goal is 7%. The contractor will exceed the goal utilizing the following SBE subcontractors.

SBE Subcontractor Service/Product 68.40%

PROCUREMENT:

The IFB was posted on DemandStar on September 22, 2017, and was publicly advertised in the Austin American-Statesman on September 25 and October 2, 2017. Advance notices were issued to 93 vendors and 795 suppliers were notified through DemandStar, with 25 planholders that downloaded documents. A non-mandatory site visit and pre-bid conference were conducted on October 5, 2017, with a second and third site visit conducted on October 12 and 23, 2017. There was 1 Question and Answer document, and 1 Amendment issued. By the closing date of November 1, 2017, prior to 3:00 p.m., 4 bids were received from the following bidders:

No Bidder Amount

was the lowest, responsive, responsible bidder and submitted all

the required documents with their bid, which was received prior to the established date and time for the receipt of bids. Customer references were checked and revealed a positive performance record. A financial analysis was conducted revealing no financial concerns reflecting that the firm has the adequate financial resources and capacity to conduct the work. is not debarred on the Federal or State Debarred vendor lists. The price was determined to be fair and reasonable based on adequate competition. The contract is a fixed, unit price contract. The period of performance is 150 calendar days from notice to proceed. RESPONSIBLE DEPARTMENT: Capital Projects

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RESOLUTION

OF THE


BOARD OF DIRECTORS

STATE OF TEXAS

COUNTY OF TRAVIS RESOLUTION (ID # AI-2017-597)

North Operations Rail Maintenance Facility Addition

WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management endeavor to respond to current and future rail customer demands by increasing service capacity; and WHEREAS, the Capital Metropolitan Transportation Authority Board of Directors and Capital Metro management recognize the need to provide additional railcars which require additional storage space for spare parts to ensure proper maintenance. NOW, THEREFORE, BE IT RESOLVED by the Capital Metropolitan Transportation Authority Board of Directors that the Interim President/CEO, or designee, is authorized to finalize and execute a contract with for the North Operations Rail Maintenance Facility addition in an amount not to exceed for the construction of additional storage space for new railcar spare parts. ________________________ Date: ____________________ Secretary of the Board Juli Word

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Year-End Operations Report

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TITLE: Year-End Operations Report

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capmetro.org | Operations Report1

Operations Report 2017 Year End Report

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Bus


Sep Score 4.47

Vehicles: 404Avg. Fleet Age: 10.3

Year End Score 6.69

Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

Actual 81.% 81.92% 87.11% 85.2% 82.8% 82.4% 83.7% 83.9% 84.7% 87.3% 85.7% 81%

Goal

Actual 3.34 4.97 5.81 3.97 5.77 4.65 4.03 4.06 3.65 4.05 4.98 3.15

Goal

Actual 0.26 0.12 0.2 0.19 0.38 0.28 0.31 0.06 0.19 0.47 0.19 0.42

Goal

Actual 6,523 6,958 6,016 6,635 8,588 8,132 6,323 7,259 6,666 8,964 7,344 8,616

Goal

Actual 10.14 13.08 10.1 13.87 13.5 13.72 11.16 12.87 13.76 9.63 13.15 16.47

Goal

Actual 77.8% 78.05% 79.9% 78.6% 76.37% 77.5% 81.1% 81.3% 80.8% 82% 79.2% 77.4%

Goal

Actual 1.92 2.37 3.06 2.22 2.99 4.04 2.13 2.34 7.78 2.9 3.54 2.88

Goal

Actual 0 0 0.36 0 0.21 0 0 0 0 0 0.38 0

Goal

Actual 2,588 3,243 3,771 4,412 4,187 4,954 4,263 6,470 8,936 7,952 8,247 4,738

Goal

Actual 6.10 4.57 5.74 7.32 5.91 6.39 7.24 4.82 11.45 11.16 12.07 12.77

Goal

Passenger Accidents

Miles Between Road

Calls

Customer Complaints

82%

2.4

0.35

5,500

16

82%

2.4

Miles Between Roadcalls

Complaints per 100000

Passengers

MV On Time Performance

Vehicle Accidents

0.35

5,500

16

McDonaldOn Time Performance

Vehicle Accidents

Passenger Accidents

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Bus


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MV– MetroRapid



Year End Score5.64

Sep Score 5.45


Actual 84.2% 84.9% 84.46% 84% 82.43% 82.3% 82.7% 83.1% 84.5% 84.7% 83.4% 82.6%

Goal

Actual 2.71 3.51 4.53 2.83 2.49 3.76 1.18 6.05 3.45 6.01 3.83 6.15

Goal

Actual 0.34 0 0 0 0.36 0.29 0 0 0 0 0.34 0.27

Goal

Actual 3,684 3,167 3,155 3,756 3,145 4,231 4,598 3,789 2,938 3,268 3,938 3,792

Goal

Actual 4.48 7.75 6.46 12.07 7.49 6.59 4.6 5.79 4.67 9.82 7.73 12.03

Goal

Miles Between Road

Calls

Customer Complaints

82%

2.4

0.35

5,500

16

On Time Performance

Vehicle Accidents

Passenger Accidents

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Paratransit


Sep Score7.44


Year End Score8.25


Actual 93.1% 91.68% 93.21% 93.39% 91.77% 92.81% 91.62% 92.98% 93.46% 94.01% 93% 91.57%

Goal

Actual 1.63 4.2 2.2 1.7 1.83 2.09 1.11 1.06 0.82 0.57 2.83 1.92

Goal

Actual 0 0 0 0 0 0.25 0.54 0 0 0.28 0.52 0

Goal

Actual 15,310 15,535 12,560 16,778 13,634 21,295 21,153 18,919 16,596 17,425 19,442 26,108

Goal

Actual 3.63 5.6 4.02 3.17 4.5 5.06 2.44 4.1 9.17 4.5 7.3 7.45

Goal

Actual 95.42% 94.19% 95.69% 94.82% 93.91% 94.89% 93.59% 93.57% 95.13% 95.05% 94.19% 93.16%

Goal

Actual 3.06 1.3 2.59 1.25 3.96 1.76 4.31 1.76 1.84 1.27 2.38 1.17

Goal

Actual 0 0 0 0 0 0 0 0 0 0 0 0

Goal

Actual 4.23 7.07 3.86 6.61 4.89 6.14 8.4 3.96 10.8 4.41 8.79 12.31

Goal

0.25

8

Passenger Accidents

Complaints per 10,000

92%

2

0.25

20,000

8

93%

2

Miles Between Roadcalls

Customer

Complaints/10,000

Ride Right On Time Performance

Vehicle Accidents

MV Paratransit On Time Performance

Vehicle Accidents

Passenger Accidents

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Paratransit


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Commuter Rail


Score 8.6

Year End Score 8.9


Actual 97.16% 95.8% 98.19% 99.65% 99.6% 97.07% 97.48% 99.42% 98.61% 95.04% 92.19% 98.3%

Goal

Actual 0 0 0 0 0 0 0 0 1 0 0 0

Goal

Actual 0 0 0 0 0 0 0 0 0 0 0 0

Goal

Actual 0.97 1.98 2.91 0.99 0.94 0.85 0.94 0.59 0.63 1.36 2.26 1.15

Goal

Actual 32,954 25,093 14,413 26,538 8,492 17,331 6,645 13,801 13,909 5,362 9,595 13,480

Goal

Customer

Complaints/20,000

Mean Distance Between

Failures

96.04%

1

1

5

15,000

On Time Performance

Vehicle Accidents

Passenger Accidents

3.1.a

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Overall Score Customer Satisfaction Index


Overall Score Score By Mode By Provider

4.73

4.47 Bus 4.49 McDonald

4.46 MV Bus

5.45 BRT 5.45 MV BRT

7.44 Paratransit 8.15 MV Paratransit

6.73 Ride Right

8.6 Rail 8.6 Herzog

3.1.a

Packet Pg. 25

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Overall Score Customer Satisfaction IndexFY 2017

capmetro.org | Optional secondary text9

7.7 McDonald

5.68 MV Bus

5.64 5.64 BRT

7.76 MV Parat ranis t

8.25 Ride Right

8.9 8.9 MetroRail

8 Paratrans it

Rail

Mode of Service By Provider

FY 2017

6.63

6.69 Bus

BRT

3.1.a

Packet Pg. 26

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agenda - wednesday, january 17, 2018 - capital metro · 2018-01-12 · capital metropolitan...

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