agenda of ordinary council meeting - 16 00 2019...2019/07/16 · ordinary council meeting agenda 16...
TRANSCRIPT
AGENDA
Ordinary Council Meeting
I hereby give notice that an Ordinary Meeting of Council will be held on:
Date: Tuesday, 16 July 2019
Time: 5.00 pm
Location: Council Chambers 10 Graham Place, Casino
Vaughan Macdonald
General Manager
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Page 2
THIS PAGE IS INTENTIONALLY LEFT BLANK
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Page 3
ORDER OF BUSINESS
1 ACKNOWLEDGEMENT OF COUNTRY ................................................................................ 5
2 PRAYER ................................................................................................................................ 5
3 PUBLIC ACCESS AND QUESTION TIME ............................................................................ 5
4 APOLOGIES ......................................................................................................................... 5
5 MAYORAL MINUTES ............................................................................................................ 5
Nil
6 CONFIRMATION OF MINUTES ............................................................................................ 6
6.1 Minutes Ordinary Meeting held on 25 June 2019 .................................................... 6
6.2 Minutes of Local Traffic Committee meeting (held electronically) on 28 June 2019 ......................................................................................................................... 7
7 MATTERS ARISING OUT OF THE MINUTES ...................................................................... 8
8 DECLARATION OF INTERESTS .......................................................................................... 8
9 PETITIONS ............................................................................................................................ 8
Nil
10 NOTICE OF MOTION ............................................................................................................ 8
Nil
11 MAYOR’S REPORT .............................................................................................................. 9
11.1 Mayor's Attendances 15 June 2019 - 11 July 2019 .................................................. 9
12 DELEGATE'S REPORTS .................................................................................................... 10
12.1 Delegates' Report Submitted to July 2019 Ordinary Meeting. ................................. 10
13 MATTERS DETERMINED WITHOUT DEBATE .................................................................. 14
13.1 Matters to be Determined Without Debate .............................................................. 14
14 GENERAL MANAGER’S REPORTS .................................................................................. 15
14.1 Joint Regional Planning Panel - Nomination of Representatives ............................ 15
15 FINANCIAL REPORTS ....................................................................................................... 17
15.1 Financial Analysis Report - June 2019 ................................................................... 17
15.2 Review of Council's Investment Policy ................................................................... 23
16 TENDER REPORTS ............................................................................................................ 31
Nil
17 GENERAL BUSINESS ........................................................................................................ 32
17.1 Regional Drought Management Plan and Regional Restriction Regime ................. 32
18 MATTERS FOR INFORMATION ......................................................................................... 41
18.1 Development Applications determined under the Environmental Planning and Assessment Act for the period 1 June 2019 to 30 June 2019 ................................. 41
18.2 Customer Service Report - Quarterly update 1 April 2019 to 30 June 2019 ............ 48
18.3 Grant Application Information Report - June 2019 ................................................. 53
18.4 Write-off of monies under delegation ...................................................................... 57
19 QUESTIONS ON NOTICE ................................................................................................... 58
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Page 4
Nil
20 QUESTIONS FOR NEXT MEETING (IN WRITING) ............................................................. 58
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Page 5
1 ACKNOWLEDGEMENT OF COUNTRY
The Mayor will provide an Acknowledgement of Country by reading the following statement on behalf of Council:
"Richmond Valley Council recognises the people of the Bundjalung Nations as Custodians and Traditional Owners of this land and we value and appreciate the continuing cultural connection to lands, their living culture and their unique role in the life of this region in the past, present and future.”
2 PRAYER
3 PUBLIC ACCESS AND QUESTION TIME
4 APOLOGIES
5 MAYORAL MINUTES
Nil
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 6.1 Page 6
6 CONFIRMATION OF MINUTES
6.1 MINUTES ORDINARY MEETING HELD ON 25 JUNE 2019
Author: Vaughan Macdonald, General Manager
RECOMMENDATION
That Council confirms the Minutes of the Ordinary meeting held on 25 June 2019.
ATTACHMENT(S)
1. Ordinary Minutes 25 June 2019 (under separate cover)
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 6.2 Page 7
6.2 MINUTES OF LOCAL TRAFFIC COMMITTEE MEETING (HELD ELECTRONICALLY) ON 28 JUNE 2019
Author: Graeme Robertson, Coordinator Asset Management
RECOMMENDATION
That Council receive and endorse the recommendation contained within the minutes of the Local Traffic Committee meeting held electronically on 28 June 2019.
ATTACHMENT(S)
1. Minutes of the Local Traffic Committee Meeting held electronically on 28 June 2019 (under separate cover)
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Page 8
7 MATTERS ARISING OUT OF THE MINUTES
8 DECLARATION OF INTERESTS
(Councillors to specify details of item and nature of interest)
9 PETITIONS
Nil
10 NOTICE OF MOTION
Nil
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 11.1 Page 9
11 MAYOR’S REPORT
11.1 MAYOR'S ATTENDANCES 15 JUNE 2019 - 11 JULY 2019
Author: Robert Mustow, Mayor
RECOMMENDATION
That Council receive and note the Mayor’s attendance report 15 June – 11 July 2019.
REPORT
June
• 15th Evans Head Half-tide Board riders competition
• 15th COWFM 25 years celebration
• 15th Evans Head Half-tide Broad riders anniversary dinner
• 19th Rous County Council meeting
• 20th Beef Week thank you event
• 21st Casino Bull & Heifer Sale NRLX
• 22nd Rotary Club Casino Annual Changeover Dinner
• 23rd Drama in Rural Towns (DIRT) Treasure Island Production
• 24th Coraki residents’ meeting
• 24th Community Transport Meeting
• 25th TAFE luncheon
• 25th Richmond Valley Council Ordinary meeting
• 26th Lions Annual Changeover dinner
• 27th North Coast Community Housing discussion
• 27th Biggest Morning Tea – Library
• 27th 100th birthday celebration at Richmond Lodge
• 29th Leukemia fundraiser morning tea
• 30th Casino Poultry Club Annual All Breeds Show
July
• 1st Plastic Free July information session
• 2nd Casino Gateway Lifestyle meeting
• 2nd Casino Mini-Rail onsite meeting
• 2nd Richmond Valley Council - Councillor Information Session
• 3rd Bentley Art Prize morning tea and photo
• 3rd Joint Child Protection Response Program
• 4th NAIDOC celebrations at St Mary's Catholic College
• 5th Woodburn Riverside project - soft opening
• 7th New Italy Community Meeting regarding a service centre
• 8th NAIDOC day celebrations - Casino
• 8th NAIDOC day celebrations - Coraki
• 10th Casino Red Cross AGM
• 10th Meeting with Federal Member
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 12.1 Page 10
12 DELEGATE'S REPORTS
12.1 DELEGATES' REPORT SUBMITTED TO JULY 2019 ORDINARY MEETING.
Author: Robert Mustow, Mayor
RECOMMENDATION
That Council receive and note the Delegates’ report for the month of June 2019.
REPORT
Council delegates are required to report on meetings/forums attended on Council’s behalf. The following information has been provided in regard to meetings/functions attended by Councillors. Rous County Council
Cr Robert Mustow and Cr Sandra Humphrys have provided the following summary of the main items of business for the Rous County Council meeting held on 19 June 2019.
ATTACHMENT(S)
1. Rous County Council Meeting Summary 19 June 2019
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 12.1 - Attachment 1 Page 11
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 12.1 - Attachment 1 Page 12
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 12.1 - Attachment 1 Page 13
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Page 14
13 MATTERS DETERMINED WITHOUT DEBATE
Each Councillor is given the opportunity to indicate which items they wish to debate or question. Item numbers identified for debate or questioning will be read to the Meeting.
Following identification of the above items a motion will be moved in regard to the balance of items being determined without debate.
13.1 MATTERS TO BE DETERMINED WITHOUT DEBATE
RECOMMENDATION
That items identified be determined without debate.
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 14.1 Page 15
14 GENERAL MANAGER’S REPORTS
14.1 JOINT REGIONAL PLANNING PANEL - NOMINATION OF REPRESENTATIVES
Author: Tony McAteer, Coordinator Planning Services
EXECUTIVE SUMMARY
Council has been contacted by the secretariat of the Northern Joint Regional Planning Panel (JRPP) advising of the need to review and confirm its nominated panel members to the Regional Planning Panel. Regional Planning Panels consist of five members, being: one chair (appointed by the Minister with concurrence of Local Government NSW); two members appointed by the Minister; and two Council appointed members. Richmond Valley Council's first nominated representative is Cr Robert Hayes, with Cr Daniel Simpson nominated as his alternate. This nomination expires on 25 October 2019. Council’s second nominated Panel member is currently vacant. Richmond Valley Council had a reciprocal arrangement with Kyogle Shire Council whereby the Planning Director from each Council was nominated on the other’s Panel. Unfortunately, the new Planning Director at Kyogle Council has declined to be a member of Richmond Valley Council’s Panel. Council needs to reappoint its Panel member(s) for a maximum of three years and advise the secretariat who its representatives will be.
RECOMMENDATION
Recommended that: 1. A Councillor (along with an alternate) be nominated to the Northern Joint Regional Planning
Panel as Richmond Valley Council’s first appointed member.
2. Council’s second Regional Planning Panel member position remain vacant while enquiries continue with adjoining councils.
3. The following remuneration be offered to Council Panel members:-
a. Councillor – to an amount of $220 per meeting, plus allowances for travel and meals as per Council’s Policy - Payment of Expenses and Provision of Facilities to Councillors,
b. Community member – to an amount of $220 per meeting,
c. Full-time Richmond Valley Council staff member – as per salary conditions,
d. Specialist appointment (non-Council employee) – as per agreed fee schedule, or
e. Reciprocal arrangement with another council – as per agreement (historically payment was negated as the representative received their normal salary).
DELIVERY PROGRAM LINKS
Growing our Economy
EC1: Driving Economic Growth
EC1.4: Provide support to prospective developers regarding Council processes and requirements
BUDGET IMPLICATIONS
Usually the Northern Joint Regional Planning Panel (JRPP) would meet in Richmond Valley Council no more than twice a year. Therefore, the budget implications to Council should be less
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 14.1 Page 16
than $1,000 per annum, with larger savings to be made where a Council staff member or reciprocal council member are appointed.
REPORT
There are five Panel Members which form the Northern Joint Regional Planning Panel, they consist of three State members appointed by the Minister, and two nominees of the local council who are councillors, members of council staff or other persons nominated by the council. At least one of the council nominees is required to have expertise in one or more of the following areas:
• Planning,
• Architecture,
• Heritage,
• the environment,
• urban design,
• land economics,
• traffic and transport,
• law,
• engineering, or
• tourism.
Appointments to the Northern Joint Regional Planning Panel are not to exceed three years, although a member is not restricted from being re-appointed. If Council fails to nominate one or more Council members, a Regional Planning Panel may still exercise its functions in relation to the area of the Council concerned, as the quorum for the Panel to meet is three members. On 25 October 2016, Council resolved (minute no 251016/14) to confirm the appointment of Cr Robert Hayes as a panel member and Cr Daniel Simpson as the alternate panel member on the Northern Joint Regional Planning Panel. The term of this appointment is due to expire on 25 October 2019; therefore, it is timely for the Councillor appointment to be reaffirmed. The Council membership can be reviewed if required following the September 2020 local government elections. The second of Council’s panel members has previously been filled on a reciprocal arrangement between Richmond Valley Council and Kyogle Shire Council, whereby the Planning Director of each Council was nominated on the other’s Panel. This arrangement worked well, however, the Planning Director’s role at Kyogle Shire Council has changed and the new Executive Manager Planning and Environment has declined to be a member of Council’s Panel. Enquiries with other councils are continuing. It is therefore recommended that the second Council Panel appointment be deferred for the time being.
CONCLUSION
It is timely for Council to nominate/reaffirm the appointment of a Councillor, including an alternate, as a member of the Northern Joint Regional Planning Panel for a three-year term. Council has not been successful in renewing a reciprocal arrangement between Richmond Valley Council and Kyogle Shire Council, which had been beneficial and represented a cost saving. It is therefore proposed to leave the second Council Panel position vacant while alternative arrangements are investigated.
ATTACHMENT(S)
Nil
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 15.1 Page 17
15 FINANCIAL REPORTS
15.1 FINANCIAL ANALYSIS REPORT - JUNE 2019
Author: Ryan Gaiter, Chief Financial Officer / Manager Mid-Richmond
EXECUTIVE SUMMARY
The purpose of this report is to inform Council on the status and performance of its investment portfolio in accordance with the Local Government Act 1993 (Section 625), Local Government (General) Regulation 2005 (Clause 212), Australian Accounting Standard (AASB 139) and Council’s Investment Policy.
The value of Council’s Investment Portfolio as at 30 June 2019 including General Bank Accounts and Trust Funds is shown below.
Investment Portfolio General Bank Accounts Trust Funds Total
$46,086,113 $536,073 $87,050 $46,709,236
The average rate of return on Council’s investments for June 2019 was 3.42% which is above the 90 Day Bank Bill Index for June of 1.20%.
RECOMMENDATION
Recommended that Council adopt the Financial Analysis Report detailing investment performance for the month of June 2019 and note the positive returns and outcome for the 2018/19 financial year. DELIVERY PROGRAM LINKS
Making Council Great
CS1: Leading and Advocating for our Community
CS1.4: Provide high level financial and business analysis advice to monitor performance
BUDGET IMPLICATIONS
As at 30 June 2019, Council had earned $603,721 in interest and $789,758 in fair value gains for total investment revenue of $1,393,479 against a revised budget of $919,669 (which equates to 151.52%). This is a fantastic achievement resulting from Council’s revised investment policy and strategy. Based on the performance of Council’s investments, the budget was increased to $919,699 in the March 2019 Quarterly Budget Review Statement. Future fair value gains or losses will continue to be monitored and reported to Council.
REPORT
Reserve Bank of Australia (RBA) Cash Rate Update
As at 30 June 2019 the RBA lowered the cash rate by 25 basis points to 1.25% per annum.
Rate of Return
The average rate of return on investments increased in June 2019 to 3.42%, an increase of 81 basis points from the previous month. This rate of return is 222 basis points above the 90 Day Bank Bill Index of 1.20% which is Council’s benchmark.
Council’s Investment Portfolio
The value of Council’s Investment Portfolio as at 30 June 2019 including General Bank Accounts and Trust Funds are shown below.
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 15.1 Page 18
Investment Portfolio
Face Value General Bank
Accounts Trust Funds
$46,086,113 $45,061,635 $536,073 $87,050
The Investment Portfolio balance at 30 June 2019 of $46,086,113 is made up of Council’s Business Online Saver Account ($6,558,324), Term Deposits ($21,000,000) and NSW Treasury Corporation Investments ($18,527,789).
Council's investment portfolio has maturity dates ranging from same day up to 732 days. Term deposits of $21,000,000 represented 45.57% of the total portfolio as at 30 June 2019. Council made four new term deposits during the month of June 2019; two with each of AMP Ltd and Judo Bank of which AMP Ltd support the fossil fuel industry. These term deposits were chosen as they offered the highest available return after diversification principles were applied. Four term deposits matured during the period.
Council had $18,527,789 in longer term investments being the Cash Facility Trust and Medium Term Growth Fund with NSW Treasury Corporation as at 30 June 2019. The investment values are shown below.
Investment Holding Fair Value 30-Jun-19
Fair Value Gain/(Loss) June
2019 Fair Value
Gain/(Loss) YTD
Cash Facility Trust $9,108,928 $15,186 $125,647
Medium Term Growth Fund $9,418,861 $148,616 $413,831
Total $18,527,789 $163,802 $539,478
During the 2018/2019 financial year, Council withdrew from the Strategic Cash Facility Trust, which returned a fair value gain of $56,691 as it was underperforming compared to other funds the NSW Treasury Corporation held. These funds were transferred into the better performing Cash Facility Trust and the Medium-Term Growth Fund.
Council also received one-off payments relating to historical CDO investments no longer held. These payments total $193,589 year to date, resulting in total fair value gains of $789,758 to 30 June 2019. The total overall loss on Council’s historic CDO investments is ($423,076) as at 30 June 2019, which includes the gains of $193,589 year to date.
Environmentally Sustainable Investments (ESI’s)
The current holdings in ESI’s is $12,000,000 or 26.04% of the total portfolio. The information for the assessment has been sourced from the website www.marketforces.org.au which is an affiliate project of the Friends of the Earth Australia.
CONCLUSION
During the month of June 2019, Council’s investments have been made in accordance with the Act, the Regulations and Council’s Investment Policy. As at 30 June 2019 Council’s investments totalled $46,086,113 with a further $623,123 held in bank accounts. The average rate of return was 3.42% for the month of June and total investment revenue equals 151.52% of revised budgeted revenue for the year to 30 June 2019. Excluding the CDO one-off payment total investment revenue would be 130.47% of revised budgeted revenue with the financial year now complete.
ATTACHMENT(S)
1. Financial Analysis Report Attachment
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 15.1 - Attachment 1 Page 19
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 15.1 - Attachment 1 Page 20
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 15.1 - Attachment 1 Page 21
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 15.1 - Attachment 1 Page 22
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 15.2 Page 23
15.2 REVIEW OF COUNCIL'S INVESTMENT POLICY
Author: Ryan Gaiter, Chief Financial Officer / Manager Mid-Richmond
EXECUTIVE SUMMARY
Council reviews its Investment Policy on an annual basis and as part of the previous review a number of changes were made. These changes included utilising the Imperium Markets platform with the aim of achieving better returns as well as changes to the targeted allocation of funds held with the Commonwealth Bank (CBA), term deposits and NSW Treasury Corporation (TCorp).
An annual review of Council’s Investment Policy has been undertaken, resulting in further refinements being recommended of which changes are detailed within this report.
RECOMMENDATION
That Council note the recommended changes and adopt the revised Investments Policy.
DELIVERY PROGRAM LINKS
Making Council Great
CS1: Leading and Advocating for our Community
CS1.4: Provide high level financial and business analysis advice to monitor performance
BUDGET IMPLICATIONS
Interest rate yields have remained low for term deposits, although the use of investment advisers Imperium Markets has enabled Council to maximise the rates received. Council’s revised strategy regarding Treasury Corporation investments provided much improved rates of return for the 2018/2019 financial year, despite more exposure to market volatility.
REPORT
Council has taken a conservative approach with its investments since the Global Financial Crisis (GFC) of 2007/2008, which is consistent with the industry wide response to the impact of the GFC and the tightening of the Ministerial Investment Order. Due to the weakened economy and low cash rate set by the Reserve Bank over the last few years, interest rates on term deposits have remained low. Other investment options have become important for Council in the medium to long term and this resulted in significant changes being made to Council’s Investment Policy last year.
Investment Options
Council’s approved Long-Term Financial Plan forecasts that funds available for investment will be in the range of $41-$64 million. This provides the ability to invest funds for longer periods of time.
Local Councils are required under the Local Government Act 1993 to limit investments to those outlined in the Ministerial Order on investments. The types of investments allowed are:
• any public funds or securities issued by or guaranteed by, the Commonwealth, any State of the Commonwealth or a Territory
• any debentures or securities issued by a council
• interest bearing deposits with, or any debentures or bonds issued by, an authorised deposit-taking institution (excluding subordinated debt obligations)
• any bill of exchange with a maturity date of less than 200 days; and if purchased for value confers on the holder in due course a right of recourse against a bank which has been designated as an authorised deposit-taking institution by the Australian Prudential Regulation Authority (APRA)
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 15.2 Page 24
• a deposit with the New South Wales Treasury Corporation or investments in an Hour-Glass Investment facility of the New South Wales Treasury Corporation.
Council has diversified its investment portfolio in order to achieve better rates of return while maintaining capital. This does however expose Council to volatility in the market which has resulted in some capital losses on specific investments during the 2018/2019 financial year. (It should be noted that an overall capital gain has been achieved for the 2018/2019 financial year). Council’s investment performance as a whole has been positive resulting in significant increases in its interest and fair value gains on investments from the previous financial year.
Investment Performance
Council’s investment performance for the last four years is set out in the table below.
TCorp Hour-Glass Investments
Council has increased and modified its investments with TCorp over the past financial year with the objective of attaining higher yields than those offered by term deposits in the long term.
The performance of these investments over the financial year has increased from the previous year with the funds achieving the following returns: -
• TCorpIM Cash Fund – 2.17% (up from 2.00%)
• TCorpIM Short Term Income Fund – 2.60% (up from 2.12%) – no longer held
• TCorpIM Medium Term Growth Fund – 4.70% (up from 4.00%)
These funds are subject to fluctuations in value and have still performed well over a longer term (as indicated below). These investments should continue to produce attractive returns in future years:-
• TCorpIM Cash Fund - 3 year return of 2.23% p.a. / 5 year return of 2.40% p.a.
• TCorpIM Medium Term Growth Fund - 3 year return of 5.02% p.a. / 5 year return of 5.07%
p.a.
These returns make continuing to invest in these funds a good option for Council.
Financial Advisors
Council has been utilising Imperium Markets for its online term deposit platform and as its financial advisors in an official capacity since September 2018. The platform continues to benefit Council as many of the term deposit investment rates offered do not charge fees by way of a commission resulting in increased returns of up to 0.20%. The annual cost to Council would remain at
Year Average Portfolio Interest Revenue Variance from Previous Year
2016 $30,723,471.26 $793,330.93 (includes TCorp fair value gains)
$28,807.32
2017 $33,115,506.73 $788,033.46 (includes TCorp fair value gains)
($5,297.47)
2018 $38,920,181.24 $764,175.63
(includes TCorp fair value gains)
($23,857.83)
2019 $44,013,376.28 $1,393,479.10
(includes TCorp fair value gains)
$629,303.47
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 15.2 Page 25
approximately $10,000 p.a. to continue this arrangement. The increased investment rates along with regular market advice, commentary, economic data and market insight have proven valuable.
As of March 2019, the 68 Local Government organisations taking advice from Imperium Markets regarding their investment portfolios are returning on average returns of 2.81% p.a. Richmond Valley Council is currently ranked 23 out of 68 with an annual return of 2.80% p.a. over the 12 months to 31 March 2019 with the best performing Council achieving a return of 3.41% p.a. while the worst performing Council achieving a return of 2.58% p.a.
Investment Holdings
Council’s Investment Policy has been amended slightly with the lowering of the minimum cash holding from 10% to 5% as per the table below: -
Investment Class Minimum Holding Maximum Holding
Cash 5% 30%
Term Deposits – AAA Rated 0% 100%
Term Deposits – AA Rated 0% 100%
Term Deposits – A Rated 0% 70%
Term Deposits – BBB Rated 0% 40%
Term Deposits – Unrated 0% 20%
TCorpIM Cash Facility 0% 40%
TCorpIM Short Term Income Fund 0% 40%
TCorpIM Medium Term Growth Facility 0% 40%
It is recommended that the minor changes to the investment class holdings be approved.
Recommended Changes
The following are the recommended changes which have been made to the policy:
• Adding a definition for the 90 Day Bank Bill Index under Section 2 Definitions.
• Modifying the amount to be held in a separate bank account to cover short term payment run
demands from $5,000,000 to a range from $3,000,000 to $5,000,000 under Section 8 Liquidity
and Maturity.
• Lowering the Minimum Holding for Cash investments from 10% to 5% under Section 9 Credit
Rating, Portfolio and Counterparty Limits.
• Increasing the Counterparty Limit for Cash investments from 20% to 25% under Section 9
Credit Rating, Portfolio and Counterparty Limits.
• Council to continue to utilise the Imperium Markets platform and Imperium Markets as its
financial advisory service provider for another 12 months.
CONCLUSION
A review of Council's Investment Policy has been undertaken as required annually. Some minor refinements have been made to the policy, but the overall objective has remained the same. A copy of the revised Investment Policy is included as an attachment to this report.
ATTACHMENT(S)
1. Draft Policy - Finance - Investment (Revised June 2019)
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 15.2 - Attachment 1 Page 26
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 15.2 - Attachment 1 Page 27
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 15.2 - Attachment 1 Page 28
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 15.2 - Attachment 1 Page 29
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 15.2 - Attachment 1 Page 30
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Page 31
16 TENDER REPORTS
Nil
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 17.1 Page 32
17 GENERAL BUSINESS
17.1 REGIONAL DROUGHT MANAGEMENT PLAN AND REGIONAL RESTRICTION REGIME
Author: Andrew Leach, Manager Asset Planning
EXECUTIVE SUMMARY
The primary objective of the Drought Management Plan (DMP) is to provide successful maintenance of a restricted water supply during drought without compromising public health and firefighting needs.
The current Richmond Valley Council (RVC) DMP, drafted in 2006, is outdated and based on the outdated seven level restriction regime. Therefore, it does not align with the current Rous County Council (RCC) Regional Water Supply Drought Management Plan (RDMP), which is based on the NSW Department of Primary Industries (DPI) five level restriction regime.
RCC has formally requested the Constituent Councils to consider applying the RDMP Restriction Regime to local water supply schemes to ensure a standard and consistent approach across the region when water restrictions are implemented.
RVC has two main water supply areas, the Casino water supply area (supplied from Jabour Weir) and the Mid-Richmond (MR) area supplied through the RCC bulk water supply scheme. Amending the RVC DMP in accordance with the RDMP will ensure that the same water restriction levels and rules apply across the LGA.
Water restrictions will be applied within the two water supply areas, as the respective raw water storage levels drop below what is considered normal supply levels, in an effort to reduce both residential and business demand to prolong supply.
RECOMMENDATION
That Council adopt the Rous County Council (RCC) Regional Drought Management Plan and Water Restriction Regime for the Casino water supply system to standardise water restriction levels ensuring a consistent approach across the region.
DELIVERY PROGRAM LINKS
Looking after our Environment
EH1: Managing our Waste and Water
EH1.8 Provide compliant, continuous and cost-effiective water supplies and sewerage services
BUDGET IMPLICATIONS
Nil.
REPORT
The current Richmond Valley Council Drought Management Plan (DMP) drafted in 2006, is based on the outdated seven level restriction regime and does not align with the Rous County Council (RCC) Regional Water Supply Drought Management Plan (RCC RDMP), which is based on the NSW Department of Primary Industries (DPI) five level restriction regime.
North Coast Local Government Areas (LGAs) adopted the five level regime in 2014 as part of the NSW DPI – North Coast Consistent Water Restriction Review Meeting (5 September 2014) to ensure a simplified and consistent approach across the LGA. However, the RVC DMP was never formally amended and this recently led to confusion as to what restriction levels formally apply during the implementation of water restrictions for the Casino water supply scheme.
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 17.1 Page 33
Officers recommend the current RVC DMP be updated to align with the NSW DPI 5-level restriction regime in accordance with the RCC RDMP to ensure consistency across the RVC water supply service areas.
RCC has also formally requested that Constituent Councils consider applying the RDMP Restriction Regime to local water supply schemes to ensure a standard and consistent approach across the region when water restrictions are implemented.
Service Areas
There are two main water supply areas within RVC being the Casino water supply area, supplied from Jabour Weir in the Richmond River, and the Mid-Richmond (MR) supplied through the RCC bulk water supply scheme. Table 1 below lists the service areas, towns and number of residential and non-residential properties subject to the restriction protocols.
The primary objective of the DMP is to provide successful maintenance of a restricted water supply during drought without compromising public health and firefighting needs.
Water restrictions will be applied within the separate water supply areas as storage levels in the raw water supply drop below normal supply levels to reduce both residential and business demand in an effort to prolong the supply.
The RCC drought restriction regime consists of five levels, four restriction levels and an “Emergency” situation implemented beyond Level four as outlined in Table 2 below. Each restriction level has an associated target demand and required restrictions will be monitored and enforced to reduce the rate at which water storage levels drop.
The target reduction in demand for the Casino water supply scheme was amended, given that approximately 55% of usage is non-residential and that lower water restriction levels generally impact residential usage.
When storage levels drop further, or target demands are not met, higher level restrictions requiring greater reductions in water usage will be implemented.
Table 1: Water supply areas
Service Area Water Source Residential Customers (Properties)
Non-Residential Customers (Properties)
Casino Surface Water (Jabour Weir, Richmond River)
4,257 579
Mid Richmond Region (MR): Evans Head, Broadwater, Rileys Hill, Woodburn and Coraki
Rous County Council bulk water supply scheme
2,377 407
Total 6,634 986
Table 2: Water restriction levels and target reduction in demand
Restrictions Everyday water saving measures
Level 1: Moderate
Level 2: High
Level 3: Very High
Level 4: Severe
Emergency
Target reduction in demand
Casino-0%
MR-0%
Casino-5%
MR-5%
Casino-10%
MR-15%
Casino-15%
MR-25%
Casino-25%
MR-35%
Casino-45%
MR-45%
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 17.1 Page 34
Drought Management Issues
The main drought management issues faced by RVC are:
• A relatively high residential potable water consumption per connected property compared
with other North Coast Local Water Utilities (LWUs);
• High non-residential water consumption in the Casino water supply area which could
impact the effectiveness of low-level water restriction;
• The expected population growth across the LGA (1.0% pa) particularly along the coastal
strip at Evans Head, and in rural residential developments on the northern boundary of
Casino will increase long-term total water demands;
• The need to supply minimum water requirements to Casino and the MR to meet health and
sanitary water requirements in the event of a total loss of the water supply;
• The single raw water supply which offers water to the Casino water supply system,
Richmond River (Jabour Weir); and
• Other Richmond River water users such as Kyogle Council and irrigators located
immediately upstream of the Jabour Weir.
Drought Management Strategies
In order to manage drought within the RVC LGA catchment rainfall, water extraction and water production is monitored on a daily basis at Jabour Weir and at Rocky Creek Dam by RCC.
Restrictions will be imposed to the Casino water supply area based on the following factors:
• The Richmond River flows at Jabour Weir;
• The restrictions imposed by the Richmond River Water Users Association (RRWUA);
• The restrictions imposed by NSW Department of Industry (DoI) over the RRWUA; and
• The water restrictions imposed by Kyogle Council for the Kyogle Township which also
extract its town water from the Richmond River upstream of the Jabour Weir.
Water is supplied to the Mid-Richmond area being Coraki, Woodburn, Broadwater, Rileys Hill and Evans Head through the RCC bulk water regional supply scheme, and therefore water restriction triggers are based on the Rocky Creek Dam storage capacity.
Attached to this report is the:
• Water restriction trigger levels table - which lists the water restriction trigger levels and
reduction targets for the Casino water supply system and also the MR water supply system.
• Water restriction levels and water saving measures table - applicable to the Casino water
supply system and Mid-Richmond RCC bulk water supply system. These restrictions are
the RCC RDMP restrictions that previously applied to the Mid-Richmond area being Coraki,
Woodburn, Broadwater, Rileys Hill and Evans Head which are supplied by the RCC bulk
water supply scheme but will now also apply to the Casino water supply scheme.
Review
The plan will be reviewed following implementation of drought restrictions and revised to address any identified issues or when RCC review the regional drought management plan.
CONSULTATION
Not required. This recommendation aligns the water restriction regime for the Casino water supply system with the Rous County Council Regional Water Supply Drought Management Plan which went through an extensive consultation process before its adoption and follows the NSW Department of Primary Industries (DPI) 5-level restriction regime.
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 17.1 Page 35
CONCLUSION
Updating the RVC DMP in accordance with the regional plan will ensure a standard and consistent approach across the region when water restrictions are implemented in any of the two RVC water supply service areas.
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 17.1 Page 36
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 17.1 Page 37
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 17.1 Page 38
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 17.1 Page 39
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 17.1 Page 40
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.1 Page 41
18 MATTERS FOR INFORMATION
RECOMMENDATION
Recommended that the following reports submitted for information be received and noted.
18.1 DEVELOPMENT APPLICATIONS DETERMINED UNDER THE ENVIRONMENTAL PLANNING AND ASSESSMENT ACT FOR THE PERIOD 1 JUNE 2019 TO 30 JUNE 2019
Author: Andy Edwards, Acting Manager Development and Environment
RECOMMENDATION
That Council receive and note the development application report for the period 1 June 2019 to 30 June 2019. REPORT
This report provides a summary of development activity on a monthly basis. All Development Applications determined in the month are outlined in this report, including Section 96 approvals, applications that are refused and withdrawn, and applications with no development value such as subdivisions.
Council receives a weekly summary of the status of applications (including all received). Council notifies all determinations of Development Applications in its community newsletter pursuant to Clause 101 of the Environmental Planning and Assessment Act 1979 (as amended) on a monthly basis.
The total number of Development Applications and Complying Development Applications determined and withdrawn within the Local Government area for the period 1 June 2019 to 30 June 2019 was 20, with a total value of $2,191,398.00.
In order to provide a better understanding of the value of Development Consents issued by Council over a 12-month period, a graph is set out in Figure 1 following.
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.1 Page 42
Figure 1: Monthly dollar value of development processed by Council over five financial years.
Figure 2 graph provides the annual value of Development Consents issued by Council over five financial years and Figure 3 graph provides a detailed review of the value for the reporting month of June 2019.
Figure 2: Annual value of development.
$-
$2,000,000.00
$4,000,000.00
$6,000,000.00
$8,000,000.00
$10,000,000.00
$12,000,000.00
$14,000,000.00
$16,000,000.00
$18,000,000.00
$20,000,000.00
July Aug Sept Oct Nov Dec Jan Feb March April May June
Development Application Figures2014/2015, 2015/2016, 2016/2017, 2017/2018 and 2018/2019
2014/2015
2015/2016
2016/2017
2017/2018
2018/2019
$-
$10,000,000.00
$20,000,000.00
$30,000,000.00
$40,000,000.00
$50,000,000.00
$60,000,000.00
$70,000,000.00
2014/2015 2015/2016 2016/2017 2017/2018 2018/2019
Total Dollar AmountDevelopment Applications
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.1 Page 43
Figure 3: Value of development for the month of June.
Number of Development Applications
The number of applications received by Council does not necessarily reflect the value of developments as single large developments can be equivalent in value to a large number of more standard type developments such as sheds, dwellings and small commercial developments.
Figures 4 and 5 below detail the number of applications determined by Council.
Figure 4: Number of Development Applications per month over five financial years.
$-
$1,000,000.00
$2,000,000.00
$3,000,000.00
$4,000,000.00
$5,000,000.00
$6,000,000.00
$7,000,000.00
$8,000,000.00
$9,000,000.00
$10,000,000.00
June
Value of Development Applications
2014/2015
2015/2016
2016/2017
2017/2018
2018/2019
0
5
10
15
20
25
30
35
40
45
2014/2015 2015/2016 2016/2017 2017/2018 2018/2019
Development Applications by month 2014/2015 through to 2017/2018
July
August
September
October
November
December
January
February
March
April
May
June
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.1 Page 44
Figure 5: Number of development applications per year over five financial years.
0
50
100
150
200
250
300
350
2014/2015 2015/2016 2016/2017 2017/2018 2018/2019
Total Development Applications Lodged
2014/2015
2015/2016
2016/2017
2017/2018
2018/2019
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.1 Page 45
Activity for the month of June 2019
General Approvals (excluding Subdivisions, Section 96s) 18
Section 96 amendments to original consent 1
Subdivision
Refused
Withdrawn 1
Complying Development (Private Certifier Approved)
TOTAL 20
Summary
The table below summarises the Development Application statistics for the past seven years. The figures for both the total number of Development Applications lodged and the total value of the developments are generally on an upward trend. This trend is very pleasing and demonstrates sustained growth and economic development in the Richmond Valley. The spike in value in the 2015/16 year can be attributed to a number of significant development applications, one being the Northern Co-operative Meat Company – New Cold Chain Management Facility.
Year Total DAs Total value
2012/2013 187 $16,318,115
2013/2014 206 $21,190,537
2014/2015 231 $43,985,098
2015/2016 256 $62,229,629
2016/2017 262 $37,788,638
2017/2018 295 $44,455,862
2018/2019 286 $49,420,431
DELIVERY PROGRAM LINKS
Growing our Economy
EC1: Driving Economic Growth
EC1.6: Improved customer satisfaction with the DA process
BUDGET IMPLICATIONS
Nil
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.1 Page 46
Application ID Applicant Owners Location DevelopmentDate
Lodged
Determination
Date
Estimated
Cost
DA2019/0187 S J Cox S J Cox 8-12 Cook Street, Broadwater Dwelling alterations and granny flat 4/03/2019 18/06/2019 $ 95,000.00
DA2019/0188 L M Charters C J Firth & L M Charters 79 Ocean Drive, Evans Head Deck 4/03/2019 17/06/2019 $ 18,158.00
CDC2019/0017 Newton Denny ChapelleCasino Returned Servicemen's
Memorial (RSM) Club Ltd50 Convent Parade, Casino Demolition 25/03/2019 18/04/2019 $ 25,000.00
CDC2019/0020Coastline Building Certification
Group Pty LtdM A & K A Schneider 7 Wallum Drive, Doonbah Installation of a fly over style patio roof 17/04/2019 9/04/2019 $ 10,000.00
DA2019/0224 Northern Rivers Sheds R M & M S Larsson 41 Battistuzzi Road, Spring Grove Dwelling 26/04/2019 13/06/2019 $ 45,500.00
DA2019/0232 Ballina Pool Shop F E & S B Newman 52 Eucalypt Drive, Swan Bay Swimming pool and associated fencing 3/05/2019 4/06/2019 $ 26,500.00
CDC2019/0022 M L Yates M L & T K Yates 33 Flatley Place, North Casino Fibreglass swimming pool 7/05/2019 4/06/2019 $ 52,730.00
DA2019/0236 Dixon Homes C & L Tudor 355 Brookers Road, Shannon Brook Dwelling 13/05/2019 19/06/2019 $ 359,705.00
DA2019/0169.01 Gina Ghioni ArchitectUnited Protestant Association of
NSW Limited65-67 Barker Street, Casino Modification 20/05/2019 6/06/2019 -
DA2019/0242 Northern Rivers Sheds S T Doyle & L M Quigg 923 Swan Bay New Italy Road, New Italy Rural shed 20/05/2019 3/06/2019 $ 124,900.00
DA2019/0246 L M Creighton B D N King & L M Creighton 10 James Road, Stratheden Dwelling alterations and additions 22/05/2019 19/06/2019 $ 100,000.00
DA2019/0248 J P & K N Skaines J P & K N Skaines Eucalypt Drive, Swan Bay Dwelling, garage and pool 24/05/2019 28/06/2019 $ 550,000.00
DA2019/0254 AGS Commercial Pty Ltd B S Johnston 300 Tatham Greenridge Road, Greenridge Shed 31/05/2019 20/06/2019 $ 46,985.00
Summary of Development Applications determined under the Environmental Planning and Assessment Act
for the period 1 June 2019 to 30 June 2019
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.1 Page 47
Application ID Applicant Owners Location DevelopmentDate
Lodged
Determination
Date
Estimated
Cost
DA2019/0255 M K Hanley N L Cuskelly & M K Hanley 8 Wallum Drive, Doonbah Dwelling 31/05/2019 27/06/2019 $ 380,000.00
DA2019/0259Shipmans Construction & Plant
Pty LtdA C & E M Shields 21 Nowlan Place, North Casino Inground swimming pool and associated fencing 5/06/2019 20/06/2019 $ 31,210.00
DA2019/0260 M G McIntosh M G & W A McIntosh 49 Flatley Place, North Casino Carport attached to existing shed 6/06/2019 20/06/2019 $ 5,850.00
DA2019/0262 J S Barron J S Barron 43 Terrace Street, Evans HeadAlterations / additions to single story dwelling to create two
storey dwelling7/06/2019 28/06/2019 $ 250,000.00
CDC2019/0027 AGS Commercial Pty Ltd Foscars Pty Ltd 49-55 Dyraaba Street, Casino Awning addition to produce store 13/06/2019 24/06/2019 $ 18,000.00
DA2019/0270 A P Russo A L & A P Russo 135 Mahoneys Road, Stratheden "As built" swimming pool and associated fencing 17/06/2019 27/06/2019 $ 19,000.00
Summary of Development Applications determined under the Environmental Planning and Assessment Act
for the period 1 June 2019 to 30 June 2019
Application ID Applicant Owners Location DevelopmentDate
Lodged
Determination
Date
Estimated
Cost
DA2019/0206 AGS Commercial Pty Ltd P J & M A Bryant 995 Myall Creek Road, Bora Ridge Garage 3/04/2019 7/06/2019 32,860.000$
Summary of Development Applications withdrawn under the Environmental Planning and Assessment Act
for the period 1 June 2019 to 30 June 2019
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.2 Page 48
18.2 CUSTOMER SERVICE REPORT - QUARTERLY UPDATE 1 APRIL 2019 TO 30 JUNE 2019
Author: Kelly Moroney, Coordinator Customer Service and Support
RECOMMENDATION
That Council receive and note the quarterly Customer Service Report for the period 1 April 2019 to 30 June 2019
REPORT
Council is committed to providing a high level of customer service to the community. The Customer Service Framework was adopted by Council at the Ordinary Meeting on 19 July 2016 and reviewed at the Ordinary Meeting on 25 June 2019. As a result, this quarterly report detailing Council's performance against the standards in the framework has been developed. The report also contains details on the resolution of customer requests made through the Contact Centre. Analysis is undertaken to determine what strategies or areas of improvement are required.
The report comprises of the following three parts:
• Customer Service Contact Centre data,
• Customer Request Management System (CRM) data, and
• Results from a mystery shopper completed on the contact centre both as a walk-in customer and a telephone customer.
Customer Service Contact Centre Data - Key Statistics
Calls Statistics
A total of 7030 calls were received during the quarter which is a slight increase from previous quarter although comparative to the corresponding period for the previous year. The Contact Centre has significantly exceeded all service targets for this quarter including 93% of calls answered within 20 seconds, average time each caller spends in the queue is 13 seconds and the percentage rate for calls abandoned is less than 1%.
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.2 Page 49
Figure 1. Total Number of Calls
Receipt & Administration Statistics
A total of 3138 receipts were actioned for this quarter which is a slight increase from the previous quarter however a decrease comparative for the corresponding period for the previous year. The month of May did see a marked increase which can be attributed to the rates notice being issued on 30 April 2019.
Figure 2. Total Numbers of Receipts
94% of Section 735A, 149, 603 Certificates were completed within set timeframes in accordance with Council’s service standards. When comparing the statistics from this quarter with the previous quarter, there is an increase in Dial Before You Dig Applications.
0
500
1000
1500
2000
2500
3000
3500
Total Number of Calls
Total Number of Calls
0
500
1000
1500
2000
2500
Total No of Receipts
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.2 Page 50
Figure 3. Administration Statistics
Customer Request Management System - Key Statistics
This quarter saw a decrease in requests received however this is an increase comparative to the corresponding period for the previous year. A total of 22% of requests were completed outside target which is comparative to last quarters result overall.
Similar to the last quarter, the majority of Council requests were referred to Environment Regulatory Control. The Waste & Resource Recovery area recorded an increase in requests from the previous quarter, with other areas remaining comparative to the previous quarter requests received.
Figure 4. Number of Requests
0
100
200
300
400
500
600
700
Administration Statistics
735 Certs
149 Certs
603 Certs
DBYD
DA, CC & CDC
CRM
0
100
200
300
400
500
600
Total No of Requests
Environment Reg Control
Waste & Resource Recovery
Water & Sewer
Roads, Drainage & Quarries
Open Spaces & Cemeteries
Asset Management
other
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.2 Page 51
Figure 5. Percentage of Total Requests
Figure 6. Completed Outside Target
Mystery Shopper Results
A mystery shopper survey was undertaken during this quarter with an in-person visit to the Casino Administration Office and phone call to the call centre. 126 Councils across NSW were shopped by telephone, and 96 shopped in person. The surveys provide analysis and performance metrics of key service criteria and provide comparative data and benchmarking against several key customer service related parameters. Richmond Valley Council ranked first for greeting skills, communication and enquiry resolution for both the in-person visit and phone call.
This is a fantastic result for our Council and displays the commitment the staff have in providing excellent customer service to the community. Areas identified for improvement were that the office entry was not signposted well, and the office/foyer area environment was not as inviting as other ranked Councils.
0
5
10
15
20
25
30
35
40
% of Total Requests
Environment Reg Control
Waste & Resource Recovery
Water & Sewer
Roads, Drainage & Quarries
Open Spaces & Cemeteries
Asset Management
other
0
5
10
15
20
25
30
35
40
45
Completed Outside Target
Environment Reg Control
Waste & Resource Recovery
Water & Sewer
Roads, Drainage & Quarries
Open Spaces & Cemeteries
Asset Management
other
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.2 Page 52
Opportunity for Improvement
Following a review of the last quarter’s results, a number of opportunities for improvement have been identified. These areas, as highlighted below, will be the focus of the customer service team in the coming months.
1. Customer Request Time Frames
The customer request targets had not been reviewed since February 2015. They have now been reviewed and the necessary administrative changes will occur early in the next reportable quarter. This will ensure that targets set are relevant to each request type and will provide a benchmark for each workgroup to work towards.
2. Customer Request Management System (CRM)
Whilst the rate of requests completed within target has remained steady for this quarter there are areas which require improvement. Additional monitoring and reporting of the CRM system will be utilised to identify potential efficiency gains. The customer service section will work with the relevant areas to ensure any unresolved requests are finalised and any opportunities to improve the CRM system are implemented.
3. Casino Administration Office Front Counter/Foyer Area
It has been identified that the Casino Administration Office Front Counter and Foyer Area are in need of minor improvements to assist staff and customers. The front counter workstation area has been remodelled to provide more area for staff and to ensure documents are stored correctly during business hours. The foyer and customer service area will undergo painting in the coming months and will display Council’s branding which has been in place for some time. It is planned that any works will be kept to a minimum where possible during business hours. The project is currently running under budget and is using local tradespeople to undertake the works.
CONCLUSION
The information contained in this report demonstrates the significant volume of tasks and actions which are required by our frontline Customer Service staff. The Customer Service standards we have set ourselves are generally met and more often than not, exceeded.
Quarterly statistical analysis of Customer Service Contact Centre data, Customer Request Management System (CRM), and feedback from the Customer Service After Service Survey provide valuable information which enables identification of opportunities to improve Council’s Customer Service and ensure our processes are as efficient and effective as they can be. In accordance with Council’s Customer Service Framework, we continue to strive for the provision of high standards in customer service to the community. For Council to continue to provide this high level of customer service, monitoring of our performance, the implementation of strategies and constant improvements to processes are required to this area of our business.
ATTACHMENT(S)
Nil
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.3 Page 53
18.3 GRANT APPLICATION INFORMATION REPORT - JUNE 2019
Author: Jono Patino, Financial Accountant
RECOMMENDATION
That Council receive and note the Grant Application Information Report for the month of June 2019. REPORT
This report provides information on grant applications that have been approved, grants that have been received, grant applications that were unsuccessful and grant applications submitted for the month of June 2019.
During the reporting period, one new grant was approved and funding was received for seven grants totalling $4,357,180. Council wasn’t notified as being unsuccessful with any grant applications and no grants were applied for.
Details of these grants are provided below:
Grants that have been approved
Planting & Rehabilitation of Alternative Habitat - Queen Elizabeth Park
Project ID 10318
Funding Body Local Government NSW
Funding Name Flying-Fox Grant Program (FFGP)
Government Level State
Project Value (exc GST) $15,000
Grant Funding (exc GST) $15,000
Council Funding (exc GST) $ 0
Date Application Submitted N/A
Date Approved 5th June 2019
Comment (if required) N/A
Grants that have been received
Mongogarie Road Safety Works
Project ID 10253
Funding Body Roads and Maritime Services
Funding Name Safer Roads Program
Government Level State
Project Value (exc GST) $31,100
Grant Funding (exc GST) $31,100
Council Funding (exc GST) $ 0
Date Application Submitted 31 July 2017
Date Received $14,481 received 26 June 2019
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.3 Page 54
Total Funds Received To Date $14,481
Comment (if required) N/A
Northern Rivers Livestock Exchange Stage 2
Project ID 10260
Funding Body NSW Treasury
Funding Name Restart NSW
Government Level State
Project Value (exc GST) $7,000,000
Grant Funding (exc GST) $7,000,000
Council Funding (exc GST) $ 0
Date Application Submitted Various
Date Received $1,050,095 received 18 June 2019
Total Funds Received To Date $5,503,137
Comment (if required) N/A
Summerland Way Shared Pathway
Project ID 10273
Funding Body Transport NSW
Funding Name Active Transport, Walking and Cycling Program, Priority Cycleways
Government Level State
Project Value (exc GST) $341,000
Grant Funding (exc GST) $341,000
Council Funding (exc GST) $ 0
Date Application Submitted 20 September 2017
Date Received $1,720 received 26 June 2019
Total Funds Received To Date $27,847
Comment (if required) Original application was for $391,000, funding approved for $341,000.
Johnston Street, Bruxner Hwy, Shared Pathway
Project ID 10274
Funding Body Transport NSW
Funding Name Active Transport, Walking and Cycling Program, Priority Cycleways
Government Level State
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.3 Page 55
Project Value (exc GST) $599,500
Grant Funding (exc GST) $599,500
Council Funding (exc GST) $ 0
Date Application Submitted 20 September 2017
Date Received $1,542 received 26 June 2019
Total Funds Received To Date $6,857
Comment (if required) Original application was for $1,015,500, funding approved for $599,500.
Casino Drill Hall Project
Project ID 10280
Funding Body Department of Infrastructure and Regional Development
Funding Name Building Better Regions Fund (BBRF)
Government Level Federal
Project Value (exc GST) $1,415,000
Grant Funding (exc GST) $ 837,500
Council Funding (exc GST) $ 577,500
Date Application Submitted 19 December 2017
Date Received $620,995 received 26 June 2019
Total Funds Received To Date $752,064
Comment (if required) The total project value is $1,667,000 when combined with Grant Project 10241.
Rock Fishing Safety Grant
Project ID 10317
Funding Body NSW Department of Industries - Fisheries
Funding Name Rock Fishing Safety Act 2016 Grant Funding
Government Level State
Project Value (exc GST) $30,000
Grant Funding (exc GST) $30,000
Council Funding (exc GST) $ 0
Date Application Submitted N/A
Date Received $30,000 received 26 June 2019
Total Funds Received To Date $30,000 (total funding received)
Comment (if required) N/A
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.3 Page 56
Financial Assistance Grant 2019/2020
Project ID N/A
Funding Body N/A
Funding Name NSW Local Government Grants Commission
Government Level Federal
Project Value (exc GST) $5,073,744 (estimated)
Grant Funding (exc GST) $5,073,744 (estimated)
Council Funding (exc GST) $ 0
Date Application Submitted N/A
Date Received $2,638,347 received 18 June 2019 (General Purpose Component $1,817,435, Local Roads Component $820,912)
Total Funds Received To Date $2,638,347
Comment (if required) Advance payment of funding for 2019/2020
ATTACHMENT(S)
Nil
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Item 18.4 Page 57
18.4 WRITE-OFF OF MONIES UNDER DELEGATION
Author: Ryan Gaiter, Chief Financial Officer / Manager Mid-Richmond
EXECUTIVE SUMMARY
At the April 2015 Ordinary Meeting Council resolved to provide a summary report on a bi-annual basis outlining the write-offs made during the period under the General Manager’s delegation.
This summary report covers the period commencing 1 April 2019 – 30 June 2019.
RECOMMENDATION
That Council receive and note the information provided in this report. DELIVERY PROGRAM LINKS
Making Council Great
CS2: Great Support
CS2.12: Ensure compliance with Accounting Standards and Local Government Legislation
BUDGET IMPLICATIONS
Write off in charges reducing Council’s debt recovery percentages.
REPORT
At Council’s Ordinary Meeting held on 21 April 2015 it was resolved that where the General Manager exercises his delegation in regard to refunds/write-offs that exceed $1000, an information summary report be submitted to Council on a bi-annual basis.
This summary report covers the period commencing 1 April 2019 – 30 June 2019.
As at the 30 June 2019 the General Manager has used his delegation to write off three amounts in excess of $1000.
Debtor 500112/500426 - $3989.46 - Debtor write off due to Bankruptcy (Debt from 2012 to 2013)
Debtor 500168/500442 - $2890.23 - Debtor write off due to Bankruptcy (Debt from 2012 to 2015)
Debtor 500199 - $3382.62 - Statute of limitations has expired – Owner overseas (Debt from 2012 to 2015).
All three of these debtors have been through Council’s normal debt collection procedures before the decision was made to write off the debts.
CONSULTATION
Nil.
CONCLUSION
The General Manager has exercised his delegation to write off monies over $1,000 on three occasions during the period 1 April 2019 – 30 June 2019 as detailed above.
ATTACHMENT(S)
Nil
ORDINARY COUNCIL MEETING AGENDA 16 JULY 2019
Page 58
19 QUESTIONS ON NOTICE
Nil
20 QUESTIONS FOR NEXT MEETING (IN WRITING)