agenda council on aging and disabilities

AGENDA

COUNCIL ON AGING AND DISABILITIES

December 13, 2019 8:30 AM

St. Croix County Service Center

1752 Dorset Lane, New Richmond, Wisconsin

A quorum of the St. Croix County Board of Supervisors (County Board) may be present at this

meeting. Therefore, this notice also serves as notice of a meeting of the County Board for the

purpose of obtaining information relating to subjects listed above for use at future County

Board Meetings.

CALL TO ORDER

ROLL CALL

APPROVAL OF MINUTES

1. Friday, November 08, 2019

PUBLIC COMMENT

BUSINESS ITEMS

1. Recognition of Nancy Abrahamson, Dementia Care Specialist

2. Consideration of Revised Suspension of Transportation Services Policy

3. Aging and Disability Resource Center Financial Reports

4. Information and Assistance Specialist/Options Counselor Update Sheet

5. Out of County and Weekend Senior Center Transportation Requests

6. 2020 Aging and Disability Resource Center events & Council on Aging and

Disabilities meeting dates

REQUEST FOR FUTURE AGENDA ITEMS

ANNOUNCEMENTS & CORRESPONDENCE

ADJOURN

DATE OF NEXT MEETING

MEETING MINUTES

COUNCIL ON AGING AND DISABILITIES

November 8, 2019 8:30 AM

St. Croix County Services Center - Rm 171 & 172

St. Croix County Service Center - 1752 Dorset Lane, New

Richmond, Wisconsin

CALL TO ORDER

ROLL CALL

Attendee Name Organization Title Status Arrived

Tammy Moothedan St. Croix County Supervisor Present

Bob Feidler St. Croix County Supervisor Present

Paulette Anderson St. Croix County Chair Present

Mary Ellen Brue St. Croix County Council Member Present

Maureen Brunner St. Croix County Council Member Present

Virginia Drath St. Croix County Council Member Present

Natalie Rivard St. Croix County Council Member Present

Alfred Schrank St. Croix County Council Member Present

James Schreiber St. Croix County Vice Chair Excused

George Zaske St. Croix County Council Member Present

Bonnie Richert St. Croix County Council Member Present

Others present were Brad Beckman, ADRC Administrator; Fred Johnson, HHS Director;

Fay Strenke, HHS Fiscal Manager; Amy Roemhild, ADRC Community Services

Coordinator; Roger Larson, County Board Chair; Heidi Diesterheft, WITC

APPROVAL OF MINUTES

1. Council on Aging and Disabilities – Regular Meeting – October 11, 2019 8:30 AM

Council on Aging and Disabilities Chair Anderson asked if there were any corrections,

additions, or deletions to the minutes. A motion to approve the October 11, 2019

minutes was made by Council member Schrank; seconded by Council member Brunner;

motion carried.

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RESULT: ACCEPTED

PUBLIC COMMENT

BUSINESS ITEMS

1. Presentation by Wisconsin Indianhead Technical College Accommodation Specialist,

Heidi Diesterhaft

Heidi Diesterhaft, Wisconsin Indianhead Technical College Accommodation Specialist,

works with students with disabilities to receive an education. WITC created a short term

technical diploma for individuals with intellectual disabilities. The course is a 16 week

course that focuses on Hospitality with 10 students per semester. Council members were

given a packet containing course and program details.

RESULT: DISCUSSED

2. 85.21 Specialized Transportation Assistance 2020 Grant Application

Amy Roemhild, ADRC Community Services Coordinator, presented the 2020 85.21

Specialized Transportation Assistance Program Grant Application. Roemhild reviewed

trips that have been provided in the calendar year, funding, and projected projects for

2020. A motion to approve the 85.21 Specialized Transportation Assistance 2020 Grant

Application was made by Council member Schrank; seconded by Council member Brue;

motion carried.

RESULT: APPROVED [UNANIMOUS]

MOVER: Alfred Schrank, Council Member

SECONDER: Mary Ellen Brue, Council Member

AYES: Tammy Moothedan, Bob Feidler, Paulette Anderson, Mary Ellen Brue,

Maureen Brunner, Virginia Drath, Natalie Rivard, Alfred Schrank, George Zaske,

Bonnie Richert

EXCUSED: James Schreiber

3. Consideration of Suspension of Transportation Services Policy

Roemhild presented the Consideration of Suspension of Transportation Services Policy

for review and approval by the Council. WisDOT advises the sub-recipient of 5310 grant

dollars to ensure that the County/A&H Transportation, Inc and applicable vehicle lessees

prepare a policy for dealing with passengers who engage in violent, seriously disruptive,

or illegal conduct. An appeal process for any service denials resulting from the previous

policy should be prepared utilizing a WisDOT provided template. The Council reviewed

the policy that was approved by Corporation Counsel and the Suspension of

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Transportation Services form. A motion to approve the policy was made by Council

member Brue; seconded by Council member Brunner; motion carried.


MOVER: Mary Ellen Brue, Council Member

SECONDER: Maureen Brunner, Council Member



Bonnie Richert


4. Federal Transit Administration Title VI of the Civil Rights Compliance Act-Public

Participation Plan

Title VI of the Civil Rights Act of 1964 requires all sub-recipients of Federal Transit

Administration (FTA) dollars (5310) related to LEP (Limited English Proficiency)

persons to prepare a Public Participation Plan. Roemhild reviewed the ADRC's Title VI

Public Participation Plan with the Council. A motion to approve the Title VI Public

Participation Plan was made by Supervisor Moothedan; seconded by Council member

Schrank; motion carried.


MOVER: Tammy Moothedan, Supervisor

SECONDER: Alfred Schrank, Council Member



Bonnie Richert


5. Aging and Disability Resource Center Financial Reports

HHS Fiscal Manager Strenke reviewed the October 2019 ADRC Financial report with the

Council. Revenue and expense lines are on track.

RESULT: DISCUSSED

6. Out of County and Weekend Senior Center Transportation Requests

There were a couple of Out of County/Weekend Transportation requests presented for

approval.

December 8: Deer Park to Amery

December 16: Hudson to Hudson High School for an evening concert

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A motion to approve the requests was made by Council member Schrank; seconded

by Council member Brunner; motion carried.

RESULT: APPROVED [9 TO 0]

MOVER: Alfred Schrank, Council Member

SECONDER: Maureen Brunner, Council Member


Maureen Brunner, Natalie Rivard, Alfred Schrank, George Zaske, Bonnie Richert


RECUSED: Virginia Drath

7. Information and Assistance Specialist/Options Counselor Update Sheet

Council members reviewed the October 2019 Information and Assistance report. There

were four enrollments into Inclusa and two disenrollments; there were no enrollments or

disenrollments into Care Wisconsin or any of the IRIS programs.

RESULT: DISCUSSED

REQUEST FOR FUTURE AGENDA ITEMS

Council Chair Anderson asked if anyone had any requests for future agenda items. None were

presented by Council members.

ANNOUNCEMENTS & CORRESPONDENCE

Beckman informed the Council that the Mobile Food Pantry through the United Way expanded

to Glenwood City in October. There was a good turn out and will hopefully grow as it continues.

The Baldwin Senior Center Board held a fundraiser at Milwaukee Burger in Hudson. They

raised over $400 for the Baldwin Senior Center Board. They are looking to hold another one

in the spring. The Secret Santa program is currently accepting names, please let Amy

Roemhild know if you have someone in mind.

ADJOURN

The Council meeting was adjourned at 9:56 am.

DATE OF NEXT MEETING

The next Council meeting will be held on Friday, December 13, 2019 at the St. Croix County

Services Center.

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COVER MEMO

TO: Council on Aging and Disabilities

FROM: Patrick Thompson, County Administrator

Fred Johnson, Director, Health & Human Services

DATE: December 13, 2019

AGENDA ITEM: Recognition of Nancy Abrahamson, Dementia Care Specialist

______________________________________________________________________________

BACKGROUND INFORMATION

ADRC Administrator will recognize Nancy Abrahamson, ADRC Dementia Care Specialist,

since she will be retiring on Monday, December 16.

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COVER MEMO





AGENDA ITEM: Consideration of Revised Suspension of Transportation Services Policy

______________________________________________________________________________


WisDOT advises the sub-recipient to ensure that the County/A&H Transportation, Inc and

applicable vehicle lessees prepare a policy for dealing with passengers who engage in violent,

seriously disruptive, or illegal conduct. An appeal process for any service denials resulting from

the previous policy should be prepared utilizing a WisDOT provided template. Amy Roemhild,

Community Services Coordinator, will review the revised policy and grievance process with

Council.

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Health and Human Services Operational Policy Title: Suspension of Transportation Service to Specific

Customers/Appeal Process Division: ADRC

Effective Date: Updated: 12/3/19 I. Purpose: The Aging and Disability Resource Center (ADRC) of St. Croix County provides transportation services for the benefit of Senior and Disabled citizens of St. Croix County. These services are paid for with funds from the Wisconsin Department of Transportation through the Wis. Stat. § 85.21 Grant (Specialized Transportation Assistance Program for Counties), required St. Croix County cash to match, and donations. Users of the program also pay a user fee (hereafter referred to as “fare”). The site transportation program is a demand-response system versus a fixed route. A demand-response system allows for flexibility in daily start and end times as well as door-to-door service. II. Procedure: A. During hours when the program is open for business, all requests for service within

St. Croix County should be honored without discrimination. The procedural memorandum establishes reasons why individuals might be suspended from the service and also an appeals process to be available to them.

B. Always Ineligible: Minors under the age of 18 may not travel without the accompaniment of a responsible companion. Persons judged to be incompetent may not travel without the expressed consent of a person who has authority to make decisions for the incompetent individual.

C. Prohibited Behaviors: No one using the service may engage in the following:

1. Illegal activities, acts of violence, and acts which are seriously disruptive to safe driving or to the well-being of any occupant of the vehicle (including the driver).

2. Nonpayment of the fare.

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3. Excessive “no-shows”. Riders are encouraged to call at least 60 minutes in advance if they need to cancel a service request. A customer’s no-show history may be considered excessive if the customer exceeds two no-shows in a 30-day period.

4. When requesting service, no person may indicate the intent to act in any of the below-mentioned prohibited behaviors.

D. Suspension of Service Due to Prohibited Behaviors

1. Any illegal, violent, or disruptive behavior as described above shall result in an immediate seven-day suspension from service. This suspension can be initiated by the ADRC Transportation Driver at the time of the violation with appropriate notification of Supervisor/ADRC Community Services Coordinator. After the suspension has begun, the Community Services Coordinator should review the circumstances. Upon review, the suspension can be either:

a) Lifted immediately,

b) Be made to continue indefinitely, or

c) Left as a seven-day suspension.

2. In the event that a customer has failed to pay the appropriate fare, the resulting suspension should continue until the required payment is made.

3. Excessive no-shows as described above can result in suspension from service as seen below:

Number of No-Shows in 30 days Actions

1st or 2nd Not excessive, no action warranted

3rd Letter of warning

4th 3-day suspension of service



a) All subsequent violations will merit a 30-day suspension of service regardless

of the original date of the no-show violation.

b) The Community Services Coordinator will attempt contact with the rider(s) in

the above circumstances in attempt to problem solve the situation and resolve

issues of violation.

E. Appeals: Appeals to any suspension may be made in writing (either on paper or by

email) and sent to ADRC of St. Croix County, 1752 Dorset Lane, New Richmond, WI

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54017 or [email protected]. The title of the appeal should include the words:

“Appeal of Transportation Suspension” and should include the appellant’s name,

phone number and address. The ADRC Community Services Coordinator (or

designee) will process any appeal received no more than 30 days after notice of the

suspension was received. After the ADRC Community Services Coordinator (or

designee) has considered the appeal, he/she will issue one of the two letters to the

appellant: a closure letter or a letter altering the dates of the suspension. An appeal

can also be administratively closed if the appellant no longer wishes to pursue the

appeal.

F. Secondary Appeals: If an appellant wishes to dispute the decision of the ADRC

Community Services Coordinator, he/she has 10 days after the date of the letter to

do so. An appeal of the initial decision should be addressed to the Administrator of

the ADRC of St. Croix County, which has authority over the ADRC Site

Transportation ride service. Follow-up notification with the appellant will be

completed by the ADRC Administrator at this time.

G. Upon completion of all appeals, documentation is to be logged and filed by the

ADRC Community Service Coordinator.

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Services Center

1752 Dorset Lane | New Richmond WI 54017

Telephone: 800-372-2333 | Fax: 715-381-4308

www.sccwi.gov

Suspension of Transportation Services

Date: Rider Name:

Ride Site Location: Driver:

Prohibited Behavior:

Excessive ‘No Show’

Disruptive Behavior

Illegal Activity

Non-Payment

Act of Violence

Brief Description:

Date of Notification of Supervisor:

Driver Signature: Date:

Circumstances Review (completed by Community Services Coordinator)

Results:

Suspension lifted immediately

Suspension continued for 7 days

Suspension indefinitely

Fare Paid

‘No Show’ Suspension for _______ days

Rider Follow up:

Supervisor Signature _______________________________________ Date: ________________________

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Appeal Process

Date Appeal received: Received via: Mail E-mail

Appellant Address:

City: State: Zip:

The ADRC Administrator (or designee) will process any appeal received no more than 30 days after notice of the

suspension was received. The ADRC Administrator (or designee) may take up to 90 days to consider the appeal.

Date letter issued to appellant:

a closure letter issued altered the dates of suspension letter issued

ADRC Administrator: Date:

Secondary Appeal Process

Date Secondary Appeal received: Received via: Mail E-mail

Date Forwarded to Council on Aging and Disabilities:

Date of Next Meeting:

Final Decision:

Appellant Follow Up Completed Date:

ADRC Administrator: Date:

All Documentation to be filed with Community Services Coordinator upon completion.

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COVER MEMO





AGENDA ITEM: Aging and Disability Resource Center Financial Reports

______________________________________________________________________________


Financial reports will be reviewed.

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Council on Aging and Disabilities BoardFinancial Report November 2019

Print Date December 3, 2019

FY17 FY18 FY19 2019 PercentTotal Total Budget YTD Balance Remaining

ADRC REVENUES225 Health and HumanServices

4610 Aging & DisabilityResource Center 41000 Taxes 0 353,828 314,826 288,591 26,235 8.33%

225 Health and HumanServices

4610 Aging & DisabilityResource Center

43000 IntergovernmentalRevenue 1,476,377 1,466,030 1,562,519 1,064,162 498,357 31.89%



48000 Miscellaneous Revenue 253,795 223,165 228,790 193,180 35,610 15.56%

Total ADRC Revenues 1,730,172 2,043,023 2,106,135 1,545,933 560,202 26.60%

ADRC EXPENSES225 Health and HumanServices


51000 Personnel Services 1,496,767 1,514,601 1,592,515 1,250,785 341,730 21.46%



52000 Contractual Services 335,501 361,557 378,597 317,293 61,304 16.19%



53000 Supplies and Expenses 124,601 151,375 127,523 141,927 -14,404 -11.30%


4610 Aging & DisabilityResource Center 55000 Fixed Charges 7,500 7,500 7,500 7,500 0 0.00%

Total ADRC Expenses 1,964,369 2,035,032 2,106,135 1,717,505 388,630 18.45%

ADRC Report Total -234,197 7,990 0 -171,572 171,572 -

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COVER MEMO





AGENDA ITEM: Information and Assistance Specialist/Options Counselor Update Sheet

______________________________________________________________________________


Monthly statistical report provided by Information and Assistance Specialist/Option Counselors -

allows monthly and year to date snap shot of individuals in Family Care Program and other

activities performed by the Information and Assistance Specialists/Options Counselors.

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Current

month

Current

YTD

Previous

Year Total

3 61 55

0 5 22

2 15 24

0 1 1

0 2 0

0 15 17

2 4 1

0 3 3

0 0 0

0 0 0

0 12 13

0 6 8

17 194 239

12 150 147

1 3 6

1 8 8

11/30 346 348

11/30 54 57

11/30 247 245

11/30 1 1

11/30 1 0

0WAITING LIST: 0

MEDICAL ASSISTANCE APPLICATIONS:

GUARDIANSHIPS:

MEMORY SCREENS:

SCC INCLUSA INC ACTIVE CONSUMERS AS OF:

SCC CARE WISCONSIN ACTIVE CONSUMERS AS OF:

SCC IRIS-TMG ACTIVE CONSUMERS AS OF:

SCC IRIS-CONNECTIONS ACTIVE CONSUMERS AS OF:

SCC IRIS-CONSUMER DIRECT ACTIVE CONSUMERS AS OF:

30-Nov-19

# OF ASSESSMENTS & SCREEN UPDATES:

ADRC of St. Croix County - I & A update

AS OF THIS DATE:

INCLUSA INC ENROLLMENTS:

CARE WISCONSIN ENROLLMENTS:

IRIS-TMG ENROLLMENTS:

INCLUSA INC DISENROLLMENTS:

CARE WISCONSIN DISENROLLMENTS:

IRIS-TMG DISENROLLMENTS:

NURSING HOME RELOCATION:

MDS SEC. Q REFERRAL (NH):

IRIS-CONNECTIONS ENROLLMENTS:

IRIS-CONNECTIONS DISENROLLMENTS:

IRIS-CONSUMER DIRECT ENROLLMENTS:

IRIS-CONSUMER DIRECT DISENROLLMENTS:

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COVER MEMO





AGENDA ITEM: Out of County and Weekend Senior Center Transportation Requests

______________________________________________________________________________


Out-of-county or beyond hours of operation requests related to the utilization of the

ADRC/Aging fleet vehicles.

December 16 - New Richmond for evening light tour

December 23 - Hudson for evening light tour

January 10 - Hudson to Boyceville

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COVER MEMO





AGENDA ITEM: 2020 Aging and Disability Resource Center events & Council on Aging

and Disabilities meeting dates

______________________________________________________________________________


Council members received a list of events that will be hosted by Aging and Disability Resource

Center and the Council meeting schedule for 2020.

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Services Center

1752 Dorset Lane | New Richmond WI 54017

Telephone: 800-372-2333 | Fax: 715-381-4308

www.sccwi.gov

Calendar for 2020

January 1st – CLOSED for New Year’s Holiday 10th – Council on Aging & Disabilities meeting 20th – CLOSED for Martin Luther King Day

February 17th – CLOSED for President’s Day NO Council on Aging & Disabilities meeting

March 13th – Council on Aging & Disabilities meeting 25th – Countywide Card Tournament starts

April 10th – Council on Aging & Disabilities Meeting

May 1st – Volunteer Appreciation Luncheon 8th – Council on Aging & Disabilities meeting 13th – Countywide Card Tournament ends 25th – CLOSED for Memorial Day

June 10th – Council on Aging & Disabilities meeting at 4 p.m. in Hudson* 10th – Joint HHS and COAD meeting at 5:30 p.m. 12th – Senior Center Board Picnic 11 a.m. – 1 p.m.

July 4th – CLOSED for Independence Day 17th – Outstanding Senior Award Presentation at County Fair NO Council on Aging & Disabilities meeting

August 14th – Council on Aging & Disabilities meeting

September 7th – CLOSED for Labor Day 11th – Council on Aging & Disabilities 25th – Caregiver Conference - WITC

October 9th – Council on Aging & Disabilities meeting 30th – Senior Monster Mash Bash 11 a.m. – 1 p.m.

November 13th – Council on Aging & Disabilities meeting 28th – CLOSED for Thanksgiving Day 29th – CLOSED

December 11th – Council on Aging & Disabilities meeting 24th – CLOSED for Christmas Holiday 25th – CLOSED for Christmas Holiday

Council meetings are typically held from 8:30 a.m. – 10:30 a.m. at the St. Croix County Services Center (Rms 171 & 172)

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