AGED CAREAWARDS

Nomination Submission

Guide

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Contents2020 ACSA Aged Care Awards........................................................................................ 3

Award Categories ............................................................................................................... 3

Award Prizes......................................................................................................................... 4

2020 - Key Dates.................................................................................................................. 4

Presentation of Awards...................................................................................................... 4

Eligibility, Nominations & Conditions............................................................................. 5

Selection Criteria................................................................................................................. 8

Judging.................................................................................................................................. 11

Contact Us............................................................................................................................. 11

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2020 ACSA Aged Care Awards

ACSA is the leading national peak body supporting not for profit church, charitable and for purpose providers of retirement living, community, home and residential care for more than 450,000 older Australians.

ACSA is at the forefront, representing, leading and supporting members to achieve excellence in providing quality affordable housing and community and residential care services for older Australians.

The 2020 ACSA Aged Care Awards will celebrate the outstanding achievements and contributions made by ACSA Member Organisations, teams and individuals in the aged care industry throughout the year.

This year, there are seven award categories - with winners from each state and territory forming the list of nominees for ACSA’s 2020 National Aged Care Awards, to be presented during the organisations 33rd National Summit, Being held on the Gold Coast 14 - 16 September 2020.

Through celebrating these successes, the awards continue to put a spotlight on the hard work and achievements of those who work in the aged care industry.

Award CategoriesPROVIDER OF THE YEARThis award recognises a residential, community care or retirement village provider that demonstrates outstanding leadership, management, workforce culture, innovation, communication and excellence to the sector.

REGIONAL, RURAL, REMOTE (RRR) PROVIDER OF THE YEARThis award recognises a residential, community care or retirement village provider that has a head office located in a regional, rural or remote area. This provider demonstrates outstanding leadership, management, workforce culture, community engagement, innovation, communication and excellence to the sector.

INNOVATION IN SERVICE OR DESIGNThis award recognises a program, project or initiative that shows originality to improve the lives of older Australians. The project should focus on achieving positive outcomes for all concerned. The project can be focused on either improving services to older people or on the design and building of new or improved spaces for older people.

DISTINGUISHED SERVICE IN CARE AWARDThis award recognises an individual who has worked in the delivery of services to older people and is actively working in the aged care sector.

The award aims to celebrate the recipient’s outstanding achievement and their contribution to the betterment of the aged care sector.

EMPLOYEE OF THE YEARThis award recognises the dedication and contribution of an individual employee in the delivery of services to older people. The employee must have excelled in the care of older people, demonstrated initiative in their workplace, and helped to strengthen and inspire their colleagues.

VOLUNTEER OF THE YEARThis award recognises an individual who exemplifies the tireless generosity of volunteers in caring for and supporting older people and their carers.

TRAINING AND DEVELOPMENT AWARDThis award recognises the outstanding achievements of an employee at any level who is studying and working towards a qualification in the aged care sector, or has shown exemplary commitment to training or professional development of themselves or others.

Award PrizesSTATE/TERRITORY AWARD PRIZES

Finalists from each State/Territory Award

category will be offered one (1) complimentary

ticket to attend their State/Territory Award

presentation ceremony.

State/Territory Award winners will receive:

• Engraved trophy

• Award seal to be used on winner’s

promotional material

• Certificate of Recognition

• Progress as finalists to ACSA’s 2020 National

Aged Care Awards, to be held during ACSA’s

on the Gold Coast 14 - 16 September 2020

• $400 off the standard registration fee for

ASCA’s 33rd National Summit

• The opportunity to be part of ASCA’s

‘Guru Bar’ at the 33rd National Summit to

promote their work and achievements

• Winners of the Volunteer of the Year Award

can apply to ACSA to receive a bursary of up to

$1000 to assist with travel expenses to enable

attendance at ACSA’s 33rd National Summit

National Award PrizesNational Award winners will receive:

• Engraved trophy

• Award seal to be used on winner’s

promotional material

• Certificate of Recognition

• The winner of each category will be engaged

to participate in media opportunities

undertaken by ACSA

2020 - Key Dates13 February Nominations open

26 March Nominations close

April Evaluation and judging of

State/Territory Award nominations

6 May Finalists notified

Presentation of Awards8 July TAS State Awards

16 July NSW State Awards

24 July WA State Awards

28 July QLD State Awards

30 July VIC State Awards

31 July SA State Awards

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Winners from all states/territories (in aligned categories) have the

opportunity to compete with others to be named the best in Australia at ACSA’s 2020 National

Aged Care Awards.

Eligibility, Nominations & Conditions

Eligibility, Nominations & ConditionsELIGIBILITY

• To be eligible for an award, all nominees -

both individuals and organisations - must

be current ACSA members and involved in

the care of older persons in Australia.

• A maximum of three (3) nominations will

be accepted per organisation, per individual

category type per state/territory.

• A maximum of one (1) nomination will be

accepted per organisation, per organisation

category type per state.

• The head office of providers applying

for the Regional, Rural, Remote (RRR)

Provider of the Year must be located in

an area that is classified as regional, rural

or remote. Organisations with a RRR facility,

but a head office located in a metropolitan

area, do not qualify.

• Award winners from the previous year

are ineligible for nomination within the

same category.

• Corporate and aged care supplier

organisations are ineligible.

• Nominated organisations and individuals

must currently be working in the aged

services industry in Australia.

NOMINATIONS & CONDITIONS

• All nominations are to be submitted

electronically to events@acsa.asn.au by no

later than 5pm (local time) on the closing date.

• Nominees may self-nominate, however

self-nominations must be supported by

the employing organisation, where relevant.

• Nominees must inform their employing

organisation that they intend to submit

a nomination.

• Where eligible, nominations for more

than one award category may be made

by an organisation.

• Organisations cannot submit the same

application for the same category across

multiple states/territories.

• Each entry in each category requires an

individual nomination form to be completed.

• All nominations will be kept confidential.

• No alterations are permitted by the

submitting organisation/individual after

the date of submission.

• ACSA’s decision to accept entries will be

based on the completeness and correctness

of the submission. Any submission that does

not have sufficient detail or does not address

the entry requirements will be deemed to

be invalid. Invalid entrants will be notified,

and no correspondence will be entered into.

Invalid entrants will not have an opportunity

to resubmit.

• All decisions regarding award winners are

final and no correspondence will be entered

into. These decisions cannot be appealed.

• Award submissions will become the property

of ACSA once they are received and will be

assessed and judged by the judging panel.

Judges will use the submission in its entirety

to undertake their assessment.

• ACSA reserves the right to use all or any

of the material entered into the awards for

promotional purposes. Entrants must be

willing to share knowledge and experiences

by allowing ACSA to publicise their

achievements. No payment of royalties

or other charges for the use of materials

submitted to the awards will be provided.

• Nominators and finalists must agree to be

contacted by ACSA or the awards judging

panel to verify any information submitted

and the eligibility of the nominee.

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• ACSA reserves the right, in its absolute

discretion, to revoke an award from any

recipient organisation or individual if evidence

emerges (to the satisfaction of ACSA) that

the recipient has engaged in activity that is

unlawful or does not align with ACSA’s values.

• All nominations will be acknowledged with a

receipt of confirmation. Please contact ACSA

via events@acsa.asn.au if you do not receive

a confirmation email within 48 hours of

submitting your application.

• It is up to the individual finalists to cover

any costs relating to their attendance and/

or travel to the State/Territory or National

Awards events.

• ACSA reserves the right to change these

terms and conditions at any time. All entrants

agree to abide by the most recent version.

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Selection Criteria

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Selection Criteria• All entrants must complete the official

nomination form and address the following

selection criteria for the category to which

the submission relates.

• Nominations must include a typed document

not exceeding four (4) A4 pages and

addressing the criteria for the category.

• A supporting photograph should be submitted

in high resolution for print purposes (300dpi) –

as an attachment, not embedded within

the document.

• No other supporting attachments outside of

the requested materials will be considered

during the judging process.

• Award submissions must specify only one (1)

state/territory. If an organisation has selected

multiple states/territories, ACSA reserves the

right to allocate the submission to a

state/territory of its choosing.

PROVIDER OF THE YEAR

• Briefly describe your organisation (services,

clients, size, length of operation, etc).

• Provide brief summaries of your organisation’s

notable activities in the following areas:

- People management and workplace culture

- Training and development of staff

- Technology

- Customer service

- Stakeholder communications

- Environment

• Include up to 80 words of your choice to be

used for the announcement of the nomination

at the awards presentation event.

• Outline the details of who will accept the award

on behalf of the organisation at the awards

presentation event. In particular, name, job title

and phonetical pronunciation of their name.

REGIONAL, RURAL, REMOTE (RRR) PROVIDER OF THE YEAR

• Briefly describe your organisation (services,

clients, location, size, length of operation, etc).

• Provide brief summaries of your organisation’s

notable activities in the following areas:

- People management and workplace culture

- Training and development of staff

- Technology

- Customer service

- Stakeholder communications

- Environment

• Include up to 80 words of your choice to be

used for the announcement of the nomination

at the awards presentation event.

• Outline the details of who will accept the award

on behalf of the organisation at the awards

presentation event. In particular, name, job title

and phonetical pronunciation of their name.

INNOVATION IN SERVICE OR DESIGN

• Provide a summary/overview about the project/

program.

• What were the circumstances that inspired

your organisation to implement this project/

program?

• Detail how the project/program was

implemented including:

• Planning and measurable objectives

• Employee participation and stakeholder

involvement

• Use of technology or innovative practices

• Outcomes & evaluation

• Explain how the project/program is sustainable

or transferable to other organisations and how is

has demonstrated excellence in service delivery.

• What were the project outcomes achieved?

Supply any other information that you consider

relevant to this nomination.

• Include up to 80 words of your choice to be

used for the announcement of the nomination

at the awards presentation event.

• Outline the details of who will accept the award

on behalf of the organisation at the award

presentation event. In particular, name, job title

and phonetical pronunciation of their name.

DISTINGUISHED SERVICE IN CARE AWARD

• Outline the individual’s work history

in the aged care sector.

• Describe how the individual has acted to

support the improvement of their workplace,

colleagues, clients and ultimately the sector,

providing examples where possible.

• Describe how the individual’s commitment

and dedication has been reflected in practice,

providing examples where possible.

• Describe any key achievements related to

their work in the aged care sector and why

they should receive the award.

• Include up to 80 words of your choice to be

used for the announcement of the nomination

at the awards presentation event.

• Outline the phonetical pronunciation of

the individual’s name, if necessary.

EMPLOYEE OF THE YEAR

• Outline the employee’s role in your organisation.

• Describe how the employee has contributed

towards effectiveness and efficiency in care

provision, providing examples where possible.

• Describe how the employee demonstrates

initiative and sets the pace in a supervisory

or non-supervisory role and/or initiates

developmental activities to improve job

knowledge or work performance, providing

examples where possible.

• Describe how the employee’s commitment

and dedication has been reflected in practice,

providing examples where possible.

• Describe how the employee has acted to

strengthen and inspire their colleagues,

providing examples where possible.

• Include up to 80 words of your choice to be

used for the announcement of the nomination

at the award presentation event.

• Outline the phonetical pronunciation of the

individual’s name, if necessary.

VOLUNTEER OF THE YEAR

• Outline the volunteer’s role in your organisation

(including length of service and what attracted

them to volunteer services to your organisation).

• Outline the positive impact the volunteer

has had on the organisation and/or the local

community.

• Describe how the volunteer has shown

professionalism in the workplace and why they

should receive the award, providing examples

where possible.

• Describe how the volunteer has demonstrated

their level of commitment and dedication to the

organisation and the sector, providing examples

where possible.

• Include up to 80 words of your choice to be

used for the announcement of the nomination

at the award presentation event.

• Outline the phonetical pronunciation of

the individual’s name, if necessary.

TRAINING AND DEVELOPMENT AWARD

• Outline the employee’s role in your organisation

(including ength of service, what attracted

them to work in aged care and what study /

qualification they are working towards, if

applicable).

• Describe how the learning training or

professional development has assisted the

individual and/or the organisation in providing

an innovative or better quality of care in

the organisation, providing examples where

possible.

• Describe how the employee has demonstrated

their level of commitment and dedication to the

organisation and the sector, providing examples

where possible.

• Describe how the employee has shown

professionalism in the workplace and why they

should receive the award.

• Include up to 80 words of your choice to be

used for the announcement of the nomination

at the award presentation event.

• Outline the phonetical pronunciation of the

individual’s name, if necessary.

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Judging• ACSA will appoint a judging panel in each

state/territory. The judging panel may consist of

individuals from aged care providers, ACSA staff,

allied industry partners/suppliers and/or people

of significance within the aged care sector.

• The judging panel will use the selection

criteria and submitted response to undertake

its assessment. Judges are not required to

use the supplementary documents to make

their decision. Judges may call for additional

information or clarification on individual

applications.

• The judging panel will have discretion when

considering nominations. No correspondence

will be entered into in respect of a judging panel

decision and a judging panel decision cannot

be appealed.

• There will be one (1) winner awarded in each

category (unless no nominations have been

received for that category). There cannot be

multiple winners per category.

• If there is only one (1) nomination in a category,

that organisation or individual will automatically

be the winner for that category - as long as the

judging panel and ACSA can determine they

meet the award criteria.

• The ACSA Board reserves the right to make any

other awards, whether nominations in respect

of the award have been made or not.

• All attempts will be made to ensure

there is no conflict of interest between

members of the judging panel and those

submitting nominations.

Contact Us Skye Harvey

Events Coordinator

E: events@acsa.asn.au

T: 1300 856 904

www.acsa.asn.au

Considering nominating? Contact our events team via email at events@acsa.asn.au.

Considering nominating? Contact our events team via email at events@acsa.asn.au

AGED CAREAWARDS