Aga Khan Hospital for Women, Garden

INTRODUCTION

• Aga Khan Hospital, Garden is a 44-bed maternal and child hospital commissioned in 1967.

• AKUH, K took the management responsibility of the Hospital in July 2008.

• Legal integration with AKUH took place on October 1, 2010

INPATIENT SERVICES

Obstetrics and GynecologyGeneral Ward Beds 18Semi-Private Beds 8Private Beds 5Delivery Beds 3Pre Labor Room 3 OR (Obstetrics & Gynecology) 1

Pediatrics/NeonatologyGeneral Ward Beds 7 Cots 3Incubators 3

AMBULATORY SERVICES

Urgent CareObstetrics and GynecologyPediatrics and Neonatology

Clinics - 18 specialtiesObstetric/GynecologyPediatric SurgeryGeneral SurgeryOphthalmologyENTOrthopedicsDentistryUrologyFamily Medicine

PsychiatryPediatricsInternal MedicineCardiologyNephrologyPulmonologyEndocrinologyGastroenterologyDermatology

ANCILLARY SERVICES

Ultrasound General Radiology Immunization Pharmacy Laboratory

ANNUAL OUTLOOK - 2010

• Multispecialty Clinic Visits 67,207• Admissions 3,307• Deliveries 1,717• Radiology 4,707• Ultrasound 8,893• Consultants 46*

* 14 AKUH doctors and 32 NFT doctors credentialed by AKUH

TRENDSAdmissions

TRENDSOccupancy

TRENDS

Deliveries

TRENDS

Clinic Visits

No. of patientsRupees in thousand

ACCESSIBILITY – WELFARE PROGRAM

TRENDS Sustainability (Rupees in Million)

2011 PERFORMANCE (JAN TO AUGUST)

Key Statistics Actual 2010

Actual 2011

Budget 2011

YTD Actual

YTD Budget

Admissions 304 339 301 2,283 2,122

ALOS 2.13 2.07 2.23 2.13 2.24

ADC 20.8 22.7 21.7 20 19.5

Bed Occupancy % 43.4% 51.5% 49.2% 45.4% 44.4%

Deliveries (Including LSCS) 157 169 175 1,019 1,143

Ultrasound 713 655 846 6,444 6,763

CC Visits 5,389 5,335 5,454 46,608 46,290

Reasons for Low Volume

• Price sensitive market• Low cost competitors• Location of the hospital (not visible from main

road)• Delay in replacement of the faculty• Frequent change in faculty

Strategies to Overcome the Gaps

• Enhance corporate customer base• Develop network with Lady Health Visitors

(LHVs)• Develop low cost delivery packages• Hiring of renowned NFTs

MAJOR CHALLENGES

• Maintain sustainability in spite of substantial increase in cost due to quality improvement measures.

• Provide security to patients and staff in a politically unstable and hostile environment.

• Complete renovation without affecting the quality of care and patient volume.

• Improve quality of care and obtain JCIA accreditation.