aetea solutions group capabilities sept2009

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AETEA Solutions Group Capabilities and Project Portfolio September 2009

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Page 1: Aetea Solutions Group Capabilities Sept2009

AETEA Solutions Group Capabilities and Project Portfolio

September 2009

Page 2: Aetea Solutions Group Capabilities Sept2009

AETEA Corporate Overview

Private consulting company Founded in 1979 Headquartered in Rockville, MD with 8 locations Regional operations, global reach Professional Staffing Services Project and Solution Services

Approximately $70 million in annual revenues

Over 400+ consultants with broad industry backgrounds

Page 3: Aetea Solutions Group Capabilities Sept2009

AETEA Solutions Group

Experienced project teams that engage in projects, deliverable-based consulting engagements, and technology consulting services

Focused Services Business Application Development Web Development Business Intelligence and Reporting Package Implementation

Page 4: Aetea Solutions Group Capabilities Sept2009

Distributed Delivery Virtual and On-location teams Central and Offshore development centers

Adaptable Methodologies Proprietary (AETEA) and Industry-Standard

Methodologies (RUP, Agile, Waterfall) Custom-fit to customer’s needs

AETEA Solutions Group

Page 5: Aetea Solutions Group Capabilities Sept2009

Industry Expertise

HealthcarePharmaceutical ManufacturingInsuranceTelecommunicationsFinancial Services and BrokeragePublic SectorNon-profits/Associations

Page 7: Aetea Solutions Group Capabilities Sept2009

Business Application Development

Business Issues: New products or system development for

internal or external systems Automation of manual processes Moving to new development technologies

and would like an experienced partner Existing development teams overloaded with

work or behind schedule System performance problems or system

needs to be scaled to the enterprise

Solutions: Full lifecycle application development Requirements analysis and solution

recommendations Current system assessments Onsite or offsite development teams Co-sourcing with existing development

teams

Technologies:

Page 8: Aetea Solutions Group Capabilities Sept2009

Business Intelligence and Reporting

Business Issues: Information is spread out throughout an

organization and is not easily accessible Difficulty for management to view actionable

information Too many spreadsheets and manual

processes to develop internal and external reports

Solutions: Integration of existing systems and data into

data repositories, reporting databases, or warehouse

Provide toolsets to allow for access to information from disparate systems without manual intervention

Management Information Systems, Scorecarding, Business Intelligence, and Dashboarding solutions

Page 9: Aetea Solutions Group Capabilities Sept2009

Web Design and Development

Business Issues: Connect with customers and partners

through online channel New product and service offerings Implementation of complex e-commerce and

interactive applications Lack technical resources to provide

enterprise quality web applications

Solutions: Full lifecycle web design and development Requirements analysis and solution

recommendations Graphic design, information architecture, site

planning E-Commerce integrations Portals- internal and external Technical resources to make application

interactive and scalable Co-sourcing with existing development

teams and marketing organizations

Page 10: Aetea Solutions Group Capabilities Sept2009

Package Implementation

Business Issues: Financial and HR systems have outgrown

current solutions Sales force automation and customer

relationship management solutions not meeting business demand

Information assets not easily accessible and too many manual and paper processes

Looking for consulting organization to evaluate business needs and align with leading products and best practices

Solutions: Requirements analysis and package

selection Project Management and Planning Business process consulting and analysis Support Services Systems Integrations Labor and Time Management Solutions

Technologies:

Page 11: Aetea Solutions Group Capabilities Sept2009

Methodologies

Page 12: Aetea Solutions Group Capabilities Sept2009

AETEA Methodologies

Established Best Practices – with Flexibility to Adapt Agile and Iterative Software Development - some method tailoring RUP - experienced with larger project engagements based on client

methodologies and processes Waterfall - for use with fully defined systems and fixed price project

engagements

Emphasis on Software Architecture Addresses System Qualities Drives Architectural Integrity Provides a basis for Reuse Reduces Maintenance Costs Helps Manage Complexity

Streamlined Processes, Team of Seasoned Resources and Specialized Skill Sets

Page 13: Aetea Solutions Group Capabilities Sept2009

Structured, best of breed approach for development and systems integration projects

Managed process to maximize delivery and speed to market

Requirements and Design are iterative

Development is scope controlled to ensure delivery schedule and budgets

Phased approach when possible for effective deployments

AETEA Process Overview

Page 14: Aetea Solutions Group Capabilities Sept2009

Iterative process with evolving milestones

Development through series of working prototypes and reviews

Refine software based on reviews and feedback

Refactor and improve code with each new iteration

Ideal for when requirements are not fully known and when there are shorter timeframes for delivery

AETEA Agile Process Overview

Page 15: Aetea Solutions Group Capabilities Sept2009

Project Portfolio…

Page 16: Aetea Solutions Group Capabilities Sept2009

Global Project Management and Reporting Solution

Business Issue: WWF needed an experienced

development partner for a web-based organizational analytics and information management solution

Needed a way to publish and track project information globally

Solution Provided: System Requirements and Solution

Vision Full system development lifecycle

services and business process optimization

Centralized all relevant information Enterprise architecture for global

deployment and scalability Dashboarding and advanced

reporting capabilities Document Library and Search

Page 17: Aetea Solutions Group Capabilities Sept2009

Establishing a Long-term Solution Vision

Business Issue: NEJ needed to improve and optimize

their business processes through an improved Warehouse Management System for their off-price apparel distribution business.

Solution Provided: Documented Current State System

Architecture and SOPs Embedded resources into business

processes to document areas for improvement

Provided revised process models and visual representations of potential business and technology improvements

Created solution vision and roadmap for improvement

Established phases based on maximum Return on Investment analysis

Page 18: Aetea Solutions Group Capabilities Sept2009

Enterprise Warehouse Management System

Business Issue: NEJ needed to implement a Warehouse

Management System to meet the unique demands of their growing business

Solution Provided: Full system development lifecycle

services and business process optimization

Bar-coding and Scanning Functions Detailed Reporting Handheld and Web-based software Using web services as main medium

between the hand-held devices and warehouse management system

Enterprise architecture to meet variable deployment and scalability needs of their business

Developed using C#, ASP.NET, AJAX, 3.5 Framework

Page 19: Aetea Solutions Group Capabilities Sept2009

Enterprise Integration and Software Solution

Business Issue: Purdue required the capability to

manage project information, as well as resource assignments, and integrate this information across their existing business systems

Solution Provided: Analysis of data within existing

systems Full system development lifecycle

services and business process analysis and optimization

Application centralized the management of projects, activities, and resource allocations to help drive labor management

Alerts and Notifications Integrated with PeopleSoft Integrated with SAP

Page 20: Aetea Solutions Group Capabilities Sept2009

Integrated Software Solution

Business Issue: Genzyme required an enterprise-wide

application to capture, track, and report on the development progress of their Pharmaceutical product line

Solution Provided: Full system development lifecycle

services with phased development and implementation approach

Developed a comprehensive portfolio/product management application

Integration with Line of Business Applications to provide analysis of early and late stage product lines

Utilizes web services to integrate with the clinical trial applications (IST and CTAT), and linked servers to actual regulatory information from IRiS

Advanced Reporting Robust security module

IST CTAT

gPoP

IRiS

Page 21: Aetea Solutions Group Capabilities Sept2009

Business Intelligence and Reporting

Business Issue: Yaffe collects large amounts of

hospital compensation data and was utilizing manual reporting and analysis processes to deliver the products and services to customers

Solution Provided: Requirements and Design Integration with multiple internal

and external data sources Development of dimensional

data warehouse model and cube structure to allow for automated generation of reports and advanced data analysis

Created standard reports to replace manual reports

Provided a framework for advanced analysis of their key data

Reduced the production time for their reporting product from 2 months to approximately 2 days.

Page 22: Aetea Solutions Group Capabilities Sept2009

Customer Reporting of Billing Information

Business Issue: Hughes Networks needed

to provide network and product performance reports via a secured customer portal and lacked expertise to implement the solution

Solution Provided: Requirements analysis Integration of Billing Log

information Development of reports

based on Billing Log data Deployment of reports via

Hughes Portal

Page 23: Aetea Solutions Group Capabilities Sept2009

Reduction of Manual Spreadsheet Processes

Business Issue: City and county engineers and

planners needed to retire spreadsheet legacy data and replace with an application which helped them manage their Donated Water and Utilities projects

Solution Provided: Full system development lifecycle

services and business process analysis and optimization

Workflow and Approval Processes Assignment Management and

Progress Reporting Historical tracking of data Metrics and Reporting Developed using C#, .NET, AJAX,

2.0 Framework, SQL Server 2005

Page 24: Aetea Solutions Group Capabilities Sept2009

Siebel Project Management

Business Issue: Client wanted to enhance their

existing Siebel implementation to help manage their hotel construction and renovation projects.

Historical project data needed to be migrated from a legacy system

Reporting needs included dashboards and auto-generated documentation

Solution Provided: Business Process Analysis and

Redesign Analysis of existing data and

systems Development of Data Migration

Strategy UI Design RUP/UML-based Requirements

Specification

Page 25: Aetea Solutions Group Capabilities Sept2009

Siebel Call Center e-Service Integration

Business Issue: Major pharmaceutical

company needed a way to extend its Siebel Call Center to provide a customer portal for health providers and patients to process claims and other reimbursement support

Solution Provided: Business Process Design Requirements Analysis

and Specification UI Design

eService – Manage Request for Prior Authorization - Submit Request for PA

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Register and Authenticate

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2.0Initiate New

Request for PA Service

Submit Request?

4.0Submit Request

Yes

5.0Create Service

Request

6.0Display Request

Confirmation Message

1.6.3Conduct Prior Authorization

Research

7.0Save Request to

Submit Later

8.0Create/Update

Service Request(Status = Missing

Information)

No

Submit Saved Request?

9.0Select Saved

Request

10.0Enter/Update

Request Information

No

Yes

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1.0Select Desired IV Record Requiring Prior Authorization

PA Attachments Required?

Yes3.0

Add Attachments

No

Page 26: Aetea Solutions Group Capabilities Sept2009

Current State Assessment and Roadmap

Business Issue: TNC needed to maximize the

value of its “Friends of The Nature Conservancy” monthly sustainer program

Many disconnected systems and processes make management difficult

The current process was highly inefficient and a new process was required in order to achieve their donation targets for the program

Solution Provided: Provided solution vision to improve

existing business processes by eliminating overlap in TNC’s vendor support systems

Helped TNC to regain control of their recurring charges/revenue and perform analysis of their Sustainer data

Created a roadmap for integration of existing systems and reduction of overlapping systems and processes

Page 27: Aetea Solutions Group Capabilities Sept2009

Systems Development Lifecycle Consulting

Business Issue: CatalystRx lacked the

internal discipline and tools to meet the customization and new business demands of their customers

Chaotic environment and lack of repeatable processes

Manual processes and disconnected systems

Solution Provided: Needs Assessment Documented Current State

Solution Processes Created Recommended

Future State Processes Implemented

recommendations using Microsoft SharePoint and Team Foundation Server

Page 28: Aetea Solutions Group Capabilities Sept2009

Proof of Concept and Solution Vision

Business Issue: Farmers Life suffered

from inability to run reports and make decisions from disparate data sources

Required a proof of concept to gain funding

Solution Provided: Requirements analysis Solution vision and

prototype Roadmap and assistance

in technology direction Design of application

layout and wireframes

Page 29: Aetea Solutions Group Capabilities Sept2009

High Volume E-Commerce Solution

Business Issue: WWF needed an

experienced team to refresh the technology of Online Gift Center

Current site not performing or scalable

Solution Provided: E-Commerce Engine Implementation of WWF

look and feel Improved security and user

experience Provided advanced

reporting capabilities

Page 30: Aetea Solutions Group Capabilities Sept2009

SharePoint Consulting and Development

Business Issue: Merck needed to automate several

manual reporting processes in support of their Global HRIS Systems using SharePoint

Planned Solution*: Needs Assessment and Solution

Recommendation Design and Development of

SharePoint site for Hire to Retire program at Merck

Integration of manual processes with SharePoint (MOSS)

Workflows and approval processes Digital dashboard and integrated

reports

Page 31: Aetea Solutions Group Capabilities Sept2009

Visual Reporting and Data Analysis

Business Issue: The USDI BLM and Fish and Wildlife

Service needed a field-level data entry software tool to assist field personnel in identifying, planning, analyzing, and quantifying a full range of fuel management and fire prevention/ education activities performed at the field office level.

Solution Provided: Full system development lifecycle

services Integration with MS Virtual Earth Integration with ARC-GIS Risk/Hazard/Value Assessments by

regions, areas, etc Utilizes Web Services Developed using C#, ASP.NET, AJAX,

3.5 Framework, and WebMethods to exchange information between Virtual Earth and the Application.

Page 32: Aetea Solutions Group Capabilities Sept2009

Data-Driven Website Applications

Business Issue: NWF needed a partner that

could provide interactivity and database-driven functions to their website

Solution Provided: Development of interactive

website components- secured and unsecured

Made performance improvements to existing data-driven components

Worked on multiple projects concurrently as NWF business demand dictated

Page 33: Aetea Solutions Group Capabilities Sept2009

Contact Information

Shaun Poulton, Vice President, AETEA Solutions Group [email protected] 410-963-8591Nancy (Knipe) Lemke, Sr. Account Executive [email protected] 425-785-0011 www.aetea.com