advanced ict services for students

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Advanced ICT services for students Centro InfoSapienza Roberto Messa Centro Infosapienza

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Page 1: Advanced ICT services for students

Advanced ICT services for students

Centro InfoSapienza

Roberto Messa

Centro Infosapienza

Page 2: Advanced ICT services for students

Pagina 2

Integrated information system

In 2009 La Sapienza started

the development of an

integrated information

system.

Advanced ICT services for students

Page 3: Advanced ICT services for students

Pagina 3

Integrated information system

Steps:

Survey of existing (or needed)

applications & data bases

Requirements analysis

Advanced ICT services for students

Page 4: Advanced ICT services for students

Pagina 4

Integrated information system

Activities: Inventory of existing applications and

databases

map of the relationships between applications

identification of information flows between

applications and databases

identification of duplication and overlap of

functionalities and / or databases

analysis of user requirements s

Advanced ICT services for students

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Integrated information system

Solution:

The "Ugov” consists of functional

areas and modules and provides

coverage of the administrative areas

of the University

Advanced ICT services for students

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Integrated information system

U-Gov

Academic and Student Area:

In the Academic and Student Area,

the Ugov system provides two applications.

At La Sapienza we developed SIAD:

Sistema Integrato d'Ateneo per la Didattica

Integrated University system for the Academic

Advanced ICT services for students

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UGov Academic and Student Area

Advanced ICT services for students

SIAD

The main features are:

• single entry point of information

• integrated management of: student’s curricula, degree

programs and student’s careers

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Infostud

Managing Curricula &

Degree Programmes

Student’s curricula

Management of student’s careers

Academic & Administrative

Co

de

s &

Pro

gra

m t

itle

s

De

gre

e P

rog

ram

me

s

SIAD

Advanced ICT services for students

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Infostud: Management of students’ carees

Academic, Accounting & Administrative:

Advanced ICT services for students

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Pagina 10

Infostud project was

born in 2001.

Infostud: Management of students’ carees

Academic, Accounting & Administrative

Advanced ICT services for students

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Pagina 11

Infostud

Before, the students used

to stay a long time in

queue at administrative

offices just to withdraw

a payment slip.

Advanced ICT services for students

Page 12: Advanced ICT services for students

Pagina 12

Infostud

User centered design

Online administrative services

Computerising administrative procedures & processes

Dematerialization

We wanted:

Advanced ICT services for students

Page 13: Advanced ICT services for students

Infostud

Pagina 13

Infostud

22/05/2012

2013 On line services…..

Advanced ICT services for students

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Pagina 14

Infostud

155.696

• 149.690 students

• 5.704 professors (tenured/contract)

• 289 administrative & academic users

• 13 external public companies

How many users?

Advanced ICT services for students

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Pagina 15

Infostud: User Access 2012

Jan Feb mar Apr May Jun Jul Aug Sep Oct Nov Dec

0

2000000

4000000

6000000

8000000

10000000

12000000

User Access

Month

Us

er

acce

ss

10.746.897

Advanced ICT services for students

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Pagina 16

Infostud: User services access

Advanced ICT services for students

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Pagina 17

Infostud: online management of exams scheduling

A.A. 2012/2013

Courses Teaching Professors

1.134 17.577 4.948

Scheduleof Exams

Students Reservatios

Students Examinations

53.677 769.927 753.563

100% of online management of exams

Advanced ICT services for students

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Infostud: Printed Certificates A.A. 2012/2013

Type of Certificate Printed from

the online system

Printed from the

Administr.Office

Enrollment 64.318 8.258

Degree certificate (with exams)

101.922 13.104

Degree certificate (with dissertation)

58.806 1.076

Degree certificate (with final grade)

78.914 4.295

Degree certificate (for retirement purposes)

11.719 1.714

91,73% 8,27%

Advanced ICT services for students

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Pagina 19

Infostud: Payments slips

A.A. 2012/2013

Payment slip printed from the online system

Payment slip printed from the

Administrative Office

415.557 39.674

91,28% 8,72%

Advanced ICT services for students

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Infostud Technologies: Digital signature

User Benefits

Immediate user experience

Intuitive training

Independent from the mobile handset

Independent from the mobile carrier

Greater flexibility and mobility

Business Benefits

Low-cost integration

Interfacing by simple Web Services (SOA)

Simplified provisioning

No logistics costs

Compliant with the sector regulations & related technical directives

Advanced ICT services for students

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Infostud Technologies: Digital stamp

When a digital document is printed out it looses the integrity

of it´s digital signature.

Timbro Digitale is the only technological way to legally insure

the integrity of a document’s digital signature once it is

printed out.

The entire document, along with its digital signature is

transformed into a high density two dimensional code and

printed on paper insuring the authority of entire document

and its digital signature (entire packet CADES).

Advanced ICT services for students

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Infostud Technologies: Mobile Apps

Infostud Mobile

Sapienza Università di Roma

Advanced ICT services for students

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Advanced ICT services for students

OTRS Ticketing for Infostud Service Desk

Serie1

0

500

1000

1500

2000

lug-

13

ago

-13

set-

13

ott

-13

no

v-1

3

dic

-13

gen

-14

feb

-14

mar

-14

apr-

14

Serie1

Serie2

Serie3

Infostud II livello totale

lug-13 1075 11 1086

ago-13 733 8 741

set-13 1425 19 1444

ott-13 1490 19 1509

nov-13 1402 13 1415

dic-13 929 8 937

gen-14 1339 6 1345

feb-14 1068 71 1139

mar-14 757 91 848

apr-14 554 53 607

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Advanced ICT services for students

mese r-14 554 53 607

What is the problem?

Page 25: Advanced ICT services for students

Pagina 25

Thank You

Advanced ICT services for students