advance your business - bcibci2experian.com/library/cb-businessiq-bci-web-site-presentation.pdf ·...
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Introducing BusinessIQSM
Advance your business
© 2011 Experian Information Solutions, Inc. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein may be the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified,or distributed in any form or manner without the prior written permission of Experian Information Solutions, Inc.
Introducing BusinessIQSM
BusinessIQSM is the control center that brings the industry’s best credit practices and top analytical intelligence right to your desktop.Module-based approach built around the credit lifecycle that integrates all the tools your credit department needs into one access portal:► Application review (reports and scores)
M i tf li► Managing your portfolio► Collecting on delinquent accounts
Modules:
CoreCredit
► Core Credit► Decisioning► Alerts Alerts Decisioning► Portfolio Analysis► Collections
Alerts
© 2011 Experian Information Solutions, Inc. All rights reserved. 2
Web-based system
Easy to implement – no hardware or software configurationQuick to deploy across multiple sitesQuick to deploy across multiple sitesHead designate administrator can:► Set and enforce credit policies with all usersp► Maintain central control to customize:
● Scores● Filters● Policies
© 2011 Experian Information Solutions, Inc. All rights reserved. 3
BusinessIQ – Homepage/Premium User
QuickSearch persistent 1
Watch List shows specific accounts – data is pushed to the client
2 1
2Summary modules will appear depending upon user access – Alerts & DNS Campaign Summary
3 2
My Tasks – similar to Outlook tasks and available to all users regardless of tier
4
3 5
Portfolio Graphs will appear
News feed is also available
5 4
© 2011 Experian Information Solutions, Inc. All rights reserved. 4
BusinessIQ – Homepage/PayGo User
QuickSearch persistent 1
Recent Activity shows reports pulled
Summary modules will
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3
1
2Summary modules will appear depending upon user access – Alerts & DNS Campaign Summary
3 2
My Tasks – similar to Outlook tasks and available to all users regardless of tier
4
3
News feed5 4
5
© 2011 Experian Information Solutions, Inc. All rights reserved. 5
BusinessIQ - QuickSearch
Search fields enabled for type ahead
1
Suggestions display as characters are typed
2 1
Clicking upon one of the suggestions takes you to the Select Report page
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Key PointUsers will not always get a hit. What must they do?
3
Enter Name, City and State; clicking upon Search will result in a LOS via TrueSearch.
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Expanded Search
Expanded Search allows for commercial and blended
h
1
1
searches
Click “Search” and the LOS will display
2
This path will function similar to BizApps with a LOS that includes a depth indicator
Fraud and International will appear as additional tabs
2
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BusinessIQ - Select Report
Selected business appears 1
User can change default model or credit policy (only displays for decisioning users)
2
1 2
User selects one or multiple products that they have access to
3
1 2
Set default selections
Click “View Reports” and th t ill
4 3
5the reports will appear
5
4
© 2011 Experian Information Solutions, Inc. All rights reserved. 8
BusinessIQ – Credit Report
Displays account details for quick navigation of account i f ti d id
1
information and provides a comprehensive view of the customer
Pull new reports1
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Pull new reports seamlessly (“Pull New Report”) and add account to Alerts Monitored Set (“Alert Me”)
2
2
2
Report navigation allows user to jump from section to section in the report
3
3
More Actions allow for: creating a task, adding a note, adding to an account list and adding to the watch list
4
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list
4
BusinessIQ – Account Detail Pages Within Portfolio – SummaryAlso available - Credit Reports, Alerts, Decisions, Collections, Accounts Receivable, Linkage, History & Notesg , y
Displays account details for quick navigation of account
1
4
1
navigation of account information and a comprehensive view of the customer
2
4
Summary information including:
► Aging► Risk/Credit
Stat s
2
Status► Legal Filings► Score over time
3
Pull new report link
Account Actions like those available on the
3
4
© 2011 Experian Information Solutions, Inc. All rights reserved. 10credit report
BusinessIQ – Report Manager
Report accessible for 90 days (Premium subscription
h 180 d ) A
1
users have 180 days). A record (without a link) will show for one year.
User can filter on Category2 1User can filter on Category, Date or Group
2
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BusinessIQ
MODULESBusinessIQ
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Alerts: Advanced capabilities
Over 47 notification triggersBoth positive and negative alerts soBoth positive and negative alerts so you can minimize risk or find opportunityMultitude of filtering options toMultitude of filtering options to ensure only actionable alerts are deliveredDaily notification on bankruptciesDaily notification on bankruptcies, judgments, liens, collectionsWeekly notification on DBT and score changesscore changesQuick view on dashboard homepage
© 2011 Experian Information Solutions, Inc. All rights reserved. 13
BusinessIQ - Alerts
Select an Alerts Monitored Set (portfolio)
1
Review Alert Detail
After completing review
2
3 After completing review, user marks alert as “Read”
Export and Printing capabilities exist for easy
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3
4
4
p ydownloading / saving 2
© 2011 Experian Information Solutions, Inc. All rights reserved. 14
BusinessIQ – Alert Configuration
User can modify alert settings by selecting an Al t M it d S t t
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Alert Monitored Set to modifySelect Triggers for monitoringSelect Filters to apply to
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3
4
5
Select Filters to apply to each triggerIdentify a priority weighing for each alertUser may also set an Alerts
3
34
5 yMonitored Set to Experian’s default setup
© 2011 Experian Information Solutions, Inc. All rights reserved. 15
BusinessIQ – Portfolio
Upload your accounts or use an inquiry-b d tf li
1
2based portfolio
Segmentation tools allow for quick analysis and the
2
1
2
3
analysis and the creation of filtered lists
“Snapshots” provide quick overviews
3q
Submit batch scoring and account reviews online
4
4
© 2011 Experian Information Solutions, Inc. All rights reserved. 16
BusinessIQ - Sophisticated segmentation and analysisanalysis
Better understand your portfolio to improve performanceMultitude of ways to slice, dice and display including:
► Summary & Performance► Risk & Aging► Concentration► Trends► Trends► Benchmarking► Exposure
Printable reports
© 2011 Experian Information Solutions, Inc. All rights reserved. 17
Portfolio Scoring: Find risk and opportunity within your own portfolioyour own portfolio
Score contributed accounts or upload a list to scorepIdentify risky accounts to take action onIdentify healthy accounts toIdentify healthy accounts to maximize your share of walletAnalyze the entire portfolio to make adjustments to yourmake adjustments to your credit policies
© 2011 Experian Information Solutions, Inc. All rights reserved. 18
BusinessIQ - Decisioning
5 Step process to automate d i i i
1
decisioning
Results in a consistent automated decision
2 2
automated decision with a credit limit and the details
1
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BusinessIQ – Account Review
User can filter accounts and submit f b t h t
1
for batch account review
1
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Collections Research & Delinquency Notification ServiceProven to increase debt recoveryy
CLIENTS SEETHE PROGRAM CLIENTS SEE
• Increased calls to their collections centers after sending letter
• Increase of 4 9% on
THE PROGRAM
• Collections letters on Experian letterhead, sent on behalf of your company
• Increase of 4 – 9% on previous collections results
• Delinquent businesses paying them before
• You provide your lists, we mail the letters
• Delinquent customers call and pay you directly p y g
paying other creditors
• Letter recipients becoming educated on business credit and it’s importance
p y y y
• Includes access to research tools to find additional contact info
• Letter recipients have importanceLetter recipients have access to their business credit score for 90 days
© 2011 Experian Information Solutions, Inc. All rights reserved. 21
Experian business services guaranteesWhat sets us apart from competitorsWhat sets us apart from competitors
Best coverage on small/mid-sized businesses*Data integrity including Corporate Linkage – no self reported dataData integrity including Corporate Linkage no self reported dataAbility to blend owner data with business dataScores that regularly outperform competitors’ in ability to predict riskFreshest data -- over 25M companies with active credit records –updated in the past 6 months. 24 updates on vital data like bankruptcies.Small Business Credit Share consortium with over 30M lines of dataSmall Business Credit Share consortium with over 30M lines of data and the industry’s best predicting scoresFlexible and fair pricing options including subscription and pay-as-you-gogAward-winning customer service
*Verified by Forrester research in 2008.
© 2011 Experian Information Solutions, Inc. All rights reserved. 22
Product Bundling – BusinessIQ vs. DNBi
Dashboard Core reports/ Scores/Linkage
Portfolio Tools Alerts Decisioning Collections
Blended Data
BusinessIQ PayGo Recent Activity Reports & Scores
Acct lists/ Portfolio analysis
47 triggers available -
Advanced Decision Tree
Industry leading research & A ailablePayGo -
transactionaly
Dashboard Limited Linkage treey
tools/Report Manager
can be added
approach can be added
targeting tools can be added
Available
BusinessIQ Subscription
Recent Activity Dashboard
Core reports/scoresF ll Li k t
Acct lists/ Portfolio analysis tools/Report
47 triggers available -can be
Advanced Decision Tree approach can be
Industry leading research & targeting tools AvailableSubscription Dashboard Full Linkage tree tools/Report
Managercan be added
approach can be added
targeting tools can be added
BusinessIQ Premium Subscription
Watchlist – real time updates
Core reports/scoresFull Linkage tree
Acct lists/ Portfolio analysis tools/Report M
Included -47 triggers available
Advanced Decision Tree approach can be
dd d
Industry leading research & targeting tools
b dd d
Available
Subscription Manager available added can be added
DNBi Core C t /Can be added –DNBi Core
90% of usersWatchlist – real time updates
Core reports/scoresFull Linkage tree
Folders & Snapshots
Included –17 triggers
Can be added –Decision Maker
Workflow & Collections Management
N/A
DNBi Subscription Watchlist – real Core reports/scores Yes, enabled
through Account Included –Decision Maker –judgmental
Can be added –Workflow & N/A
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pwith all modules
time updates Full Linkage treethrough Account Manager 17 triggers
j gscorecards have limitations
Collections Management
N/A
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