Advance Pay Agreement/Terms and Conditions Name: ______________________________ Account: ___________________________

___New Member The minimum amount due to initiate service is $80 ( $50 credit balance + $5 membership fee + $5 application fee + $20 connect fee) PLUS applicable construction fees of $__________ ___Existing Member The minimum amount due to transfer the status of the account is $75 ($50 credit balance + $20 connect fee + $5 application fee) ESTIMATED credit balance to be applied for future energy use $______________

ESTIMATED debt management applied to the account $________________at 35% Alert Schedule and Method of Contact

Type

Phone 1

Phone 2 Text Messages E-mail

*Service is subject to immediate disconnection if, at any time, the account does not have a credit balance, including weekends, holidays and during inclement weather.

In consideration for participation in the Advance Pay Program, I hereby release, waive, discharge, and covenant not to sue and to hold harmless the Horry Electric Cooperative, Inc. and its officers, agents, servants, and employees from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of or related to the disconnection of electricity in the event of and in response to a zero balance in my Advance Pay Account. I expressly and unconditionally agree that, due to the nature of the Advance Pay Program, I am not entitled to any advance notice before my electricity can be disconnected once my Advance Pay Account reaches a zero balance. I understand it is my sole responsibility to keep the pending disconnect alert active and the method of contact current.

_______________________________________________ _______________________________________ Member Signature Date Employee Signature Date

Amounts are ESTIMATES, pending FINAL READING Amounts are estimates,

________Initial

Your account number is needed to log in to the system the first time. By default, passwords are the last four digits of the social security number of the primary person responsible for the account. User IDs can be set and passwords can be changed after intial log in to MyEnergy Online.

Account Profile Change

Returned Check Alert

Payment Confirmation

Service Connected

Service Disconnected

Service Reconnected

Balance and Usage Alert

Low Balance Threshold

Text Message E-mail Voice Alert Push NotificationsType

High Usage Alert

Pending Auto Disconnect

Terms and Conditions for the Advance Pay Program

• You will not receive a monthly bill. Daily account history will be available at www.myusage.com. It can also be obtained at any time by phone, toll free, at 1.877.775.5870.

• New members pay the Cooperative a sum of $80 to initiate service. This includes a $5 membership fee, a $5 application fee, a $20.00 connect fee, and $50 that will be applied as a beginning credit balance on the account. If applicable, construction fees must be paid up front, but a deposit is not required.

• Existing members may convert to Advance Pay. The fees required of new members also apply to existing members. The deposit held on the account will be applied toward any outstanding balance and any remaining credit will be applied to the purchase of future energy use. Debt recovery, if applicable, will be noted on the front of the agreement.

• A $12 per month fee will apply to all Advance Pay accounts. This fee is to cover the cost of equipment and services

associated with the program and is in addition to Horry Electric Cooperative’s standard monthly facility charge.

• Advance Pay accounts are not eligible for payment arrangements, credit extensions, special needs account status or for participation in any other programs or services related to payments or billing.

• Electric service will be subject to immediate disconnection if at any time the account does not have a credit balance. This includes weekends, holidays, and during inclement weather.

• Payments can be made in any amount. However, service turned off due to a credit deficit will remain disconnected

until the outstanding balance and a minimum credit balance of $10.00 is paid (Payments made on accounts subject to disconnection must be received and confirmed before 8:30 a.m. on the disconnection date in order to avoid the minimum credit balance requirement of $10.00).

• If a returned check or chargeback is received on an account, the amount of the return and a $35 return fee will be charged back to the member’s account immediately. If this causes the credit on the account to be exhausted, service will be subject to immediate disconnection. The Cooperative has the right to decline payment by check if the account reflects two or more return payments in the last 24 months.

• If at any time an Advance Pay member wants to convert the account back to a standard billing account, a deposit may be required. The amount will be determined based on current policy and a credit check, paid for by the member.

• The member will comply with and be bound by the Bylaws of the Cooperative, as well as all other policies, rules

and regulations of the Cooperative and all applicable electrical codes. This includes, but is not limited to purchasing from the Cooperative all the electric energy for use on the premises at the applicable rate charged by the Cooperative. All charges and fees, such as returned check fees, meter tampering fees, etc. apply to the Advance Pay account. Service will not be connected if electrical code is not met.

• The member is solely in control of and responsible for maintaining a credit balance on the account, managing the account and updating the alert settings. Contact information must stay current in order to receive alerts of account activity and disconnect alerts by phone and by e-mail.

• Account history such as energy use, charges, and payments are available at www.horryelectric.com, MyEnergy onlineor by phone at 843.369.2211.

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Terms and Conditions for the Advance Pay Program

• You will not receive a monthly bill. Daily account history will be available at www.horryelectric.com. It can also be obtained at any time by calling 843.369.2211.

• New members pay the Cooperative a sum of $80 to initiate service. This includes a $5 membership fee, a $5 application fee, a $20 connect fee and $50 that will be applied as a beginning credit balance on the account. If applicable, construction fees must be paid up front, but a deposit is not required.

• Existing members may convert to Advance Pay. The fees required of new members also apply to existing members. The deposit held on the account will be applied toward any outstanding balance and any remaining credit will be applied to the purchase of future energy use. Debt management, if applicable, will be noted on the front of the agreement.

•

• Advance Pay accounts are not eligible for payment arrangements, credit extensions, special needs account status

or for participation in any other programs or services related to payments or billing.

• Electric service will be subject to immediate disconnection if at any time the account does not have a credit balance. This includes weekends, holidays, and during inclement weather.

• Payments can be made in any amount. However, service turned off due to a credit deficit will remain disconnected

until the outstanding balance and a minimum credit balance of $10 is paid (Payments made on accounts subject to disconnection must be received and confirmed before 8:30 a.m. on the disconnection date in order to avoid the minimum credit balance requirement of $10).

• If a returned check or chargeback is received on an account, the amount of the return and a $35.00 return item fee

will be charged back to the member’s account immediately. If this causes the credit on the account to be exhausted, service will be subject to immediate disconnection. The Cooperative has the right to decline payment by check if the account reflects two or more return payments in the last 24 months.

• If at any time an Advance Pay member wants to convert the account back to a standard billing account, a deposit may be required. The amount will be determined based on current policy and a credit check, paid for by the member.

• The member will comply with and be bound by the Bylaws of the Cooperative, as well as all other policies, rules

and regulations of the Cooperative and all applicable electrical codes. This includes, but is not limited to purchasing from the Cooperative all the electric energy for use on the premises at the applicable rate charged by the Cooperative. All charges and fees, such as returned check fees, meter tampering fees, etc. apply to the Advance Pay account. Service will not be connected if electrical code is not met.

• The member is solely in control of and responsible for maintaining a credit balance on the account, managing the account and updating the alert settings. Contact information must stay current in order to receive alerts of account activity and disconnect alerts by phone and by e-mail.

• Account history such as energy use, charges, and payments are available at www.myusage.com or by phone, toll-free, at 1.877.775.5870.

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In compliance with the Terms and Conditions of mobile carriers, we must send out an activation message to each phone with active text alerts. Each member must OPT in by replying “YES 123” to code “352667”.

If your Advance Pay account is disconnected for nonpayment for 6 consecutive days, the account will be permanently disconnected. If permanent disconnection occurs, you would have to contact Horry Electric and start a new Advance Pay account.

Payments made with cash, a personal check, money order or cashier’s check can be made in our office duringregular business hours. Payments can also be made by calling at 843.369.2211 or online at www.horryelectric.com. Transaction fees will apply. Payments made online through your financial institution are also accepted; however, thesepayments do not post to your electric account immediately.