adopting devops for 2-speed it

1

Presented by:

© IBM Corporation

Agility, Velocity and Innovation Adopting DevOps for 2-Speed IT

Sanjeev Sharma CTO, DevOps Technical Sales and

Adoption

IBM Distinguished Engineer

2 2 © IBM Corporation

Goal: Getting Business Capabilities to the Customers

Product Owner

Senior Executives

Users Domain Experts Auditors

Gold Owner Support Staff

External System

Team

Operations

Staff

Team Member Team Lead

Team Member Team Member

Line-of-business Customer IT

Agility - Velocity - Innovation

3 © IBM Corporation

DevOps approach: Apply Lean principles accelerate feedback and improve time to value

People

Process

Line-of-

business Customer

1

3

2

1. Get ideas into production fast

2. Get people to use it

3. Get feedback

Continuously Improve:

I. Application Delivered

II. Environment Deployed

III. Application and Environment Delivery

Process


Lean & Agile are at the heart of IBM’s DevOps approach

– Balance efficiency and effectiveness to

– deliver the right things right!

Reduce work

Eliminate

bottlenecks and

waste Fast response

times

Small batch sizes

Continuous

feedback

LEAN

AGILE

Efficiency

Effectiveness

5 © IBM Corporation © IBM Corporation 5

The DevOps

approach enables

Two-speed IT at

scale, resulting in

better business

outcomes

Rapid iterations

Develop Build Test Deploy

Production

API

Catalog

Develop Build Test Deploy

Slower iterations

Production

Systems of

Interaction

Systems of

Record

Digital

Applications

Enterprise

Applications


Customers want to Deliver a Business Capability: Hybrid Environments, Hybrid Applications, Hybrid Teams

Application A

Application B

Application C

Application N

Bu

sin

ess C

ap

ab

ility

…


Operate Develop/ Test

Deploy

Steer

DevOps

Continuous Feedback

DevOps delivers value across the software delivery lifecycle

80% reduction in critical

defects over the last three

years; 90% on-time delivery

vs. 60% previously. –

Nationwide Insurance

Reduced end-to-end development time

from 6 weeks to 2 weeks; accelerated

standing up an operational hardware

and software stack to just 30 minutes.

– Tangerine

Increased new product

releases from 30-40 per

year to more than 400.

– cars.com

Reduced the time required for

software releases by 99%; achieved

cost avoidance of more than USD2.3

million per year (for a single app). –

Fidelity Investments

40% reduction in overall

testing costs; 80%

productivity improvement. –

Large Government Agency Shortened development

time for products from months to days;

gained 1.2 million new customers in just

one year. – RCBC

Reduced delivery cycles from nine weeks to

three weeks. – IBM Watson team

Sped from concept to

prototype in 1 week, in-

market in 3 months –

h.h. gregg

Reduced typical 6-month development effort to 15

days, from concept to running system. – Bay Area

Rapid Transit with Synchrony Systems

http://www.youtube.com/watch?v=_uprgTAMA_Q



https://www.youtube.com/watch?v=Q3Umh-F5_6w



http://www-03.ibm.com/software/businesscasestudies/us/en/corp?synkey=A733220Z32977N24



http://www-03.ibm.com/software/businesscasestudies?synkey=X332016M82338E12



http://www-03.ibm.com/software/businesscasestudies/us/en/corp?synkey=U284750W22432P00



http://www.youtube.com/watch?v=4TNJU6B4e6k



http://www.youtube.com/watch?v=IZyDnJ31E_o




http://www.youtube.com/watch?v=YrGbx0nnRH4





Voice of the IT – Senior Application Development Executive

Steve Farley, VP Application

Development Center, Nationwide

Insurance

Carmen DeArdo, Director, Build

Technology Leader, Nationwide

Insurance


More executive perspectives on DevOps

Gareth Wharton,

CTO, Hiscox

Snehal Antani,

CIO CDF & CIO EA,

GE Capital Americas

“We built software and apps,

such as our award-winning bank

– GECapitalBank.com – from

scratch in weeks to months –

instead of months to years.”


IBMs Product and Process Improvements

Lifecycle Measurements 2008 2010 2012 – 1Q2015 Total Improvement

Project Initiation 30 days 10 days 2 days 28 days

Groomed Backlog 90 days 45 days On-going 89 days

Overall Time To Development 120 days 55 days 3 days 117 days

Composite Build Time 36 hours 12 hours 5 hours 700 %

BVT Availability N / A 18 hours < 1hour 17 hours

Sprint Test Time 5 days 2 days 14 hours 4 days

Total Deployment Time 2 days 8 hours 4 hours -> 20

minutes 2 days

Overall Time To Production 9 days 3 days 2 days 7 days

Time Between Releases 12 Months 12 Months 3 Months 9 Months

Innovation / Maintenance 58% / 42% 64% / 36% 78% / 22% +20% / -20%

Double-digit revenue growth, increased client adoption, improved client satisfaction


Challenges of DevOps

Adoption in the

Enterprise


Where does DevOps Adoption Start?

Production Develop Build Test Deploy Plan

By the end of 2015, 75% of large organizations are

expected to have adopted agile DevOps practices (IDC)

Agile Adoption

Water-SCRUM-fall


• Reduce Batch size

• Integrated Delivery Pipeline

• Agile Product Management

• ‘Continuous Funding’

• Right Architecture

• Continuous Improvement

Creating a ‘Lean’ Delivery Pipeline

1 per min 1 per min

4 per min 1 per min

4 per min 4 per min


• Deploying Infrastructure is the biggest

bottleneck for the Delivery Pipeline

– Extending the Agile Manifesto: Working software over

comprehensive documentation -> Working software (in

Production or production-like environment) over

comprehensive documentation

• Software Defined Environments to enable

Environment Standardization with pre-defined

‘Patterns’ – Servers are ‘Cattle’, not ‘Pets’

• Practitioner self-service access to

environments

• Engage Operations early - One Team

‘Shift Left’ Ops Engagement

Application

Changes

Infrastructure

Changes


Databases Internal

Messages

Third-party

Services

virtual components

Simultaneously test

across multiple test

stages

Dev QA

Test

Virtualization

IBM UrbanCode

Deploy

Test Automation

integrated with

Test Environments

Dynamic Infrastructure

Deploy what is ready,

virtualize the rest

Continuously test in

production-like env.

Deploy private, secure right

sized test data

Test Data Management

Rational Test Workbench

Quality Management Manage quality across the

delivery lifecycle

Shift Left Test: Deploy what is ready, Virtualize the rest

16 © IBM Corporation 16

Test LPAR

z/OS

…

Typical z/OS Testing Architecture

Project Team [April Maintain]

Project Team [Prototype SOA]

Project Team [June New Func]

Project Team [Dec Sys Upgrade]

Test

Data

App

App

App

Problems Encountered

1.Shared resources combined

with overlapping schedules can

elicit conflicts, impede

innovation and slow code

delivery

2.Coordination of environmental

changes and releases cause

bottlenecks, delays and

additional overhead

3.Shared test data is difficult to

manage and can lead to over

testing or incorrect test results


‘Lean’ Delivery Pipeline

Case Study: Large Bank

Challenge:

– Developers were creating daily builds

– QA team had a 3 – 5 day cycle time

Bottlenecks Identified:

– Large Sizes of Testing Deployments

– Lack of Deployment Automation

– Ticket based manual environment provisioning

– Lack of reliable source of Test Data

Solution:

– Deployment Automation with IBM UrbanCode Deploy

– Cloud hosted ‘on-demand’ environments with IBM

UrbanCode Deploy with Patterns

– Test Automation and Service Virtualization with IBM Rational

Test Workbench

– Test Data Management with IBM Optim Test Data

Management


End-to-end testing with Continuous Delivery and Test Virtualization

Databases Mainframe

applications

Third-party Services

Rational Test Virtualization Server

Databases Mainframe

applications Virtualized Services

SCM Build

Deploy


Test

RTW

plugin

RTVS

plugin

Actual Services

Optim

plugin

Optim Test Data Management

UAT

UrbanCode Deploy

Extract Data,

Insert Data,

Convert/Mask Data

Update Data

Configure and start

Virtual Services

Deploy App and

Configure

Middleware

18

Cloud Platform

Test Data

Management


DevOps for 2-Speed IT Mobile to Mainframe


Applications, teams and environments are “hybrid”: 2-Speed IT

Rapid iterations

Cloud Native

Slower iterations

Cloud Ready

Planning

/Transformatio

n

Continuous synchronization

and planning

Continuous testing

Continuous deployment

and monitoring

Plan Develop Build Test Deploy Production

Plan Develop Build Test Deploy Production

Automation

Alignment


Delivering a Business Capability – Hybrid Applications, Hybrid

Platforms, Hybrid Teams

Application A

Application B

Application C

Application N

Bu

sin

ess C

ap

ab

ility

…


• Keep track of the inventory across the entire life cycle of the release

• Control the entire release lifecycle in an easy to use view

Orchestrating Complex Releases


Application Deployment to Hybrid Environments

IBM UrbanCode Deploy IBM Bluemix

Cloud

Foundry

On-prem IaaS

On-prem Traditional IT

IBM Cloud Orchestrator IBM PureApplication System

IBM Cloud Manager with OpenStack

23

Virtual

Machines

Docker Containers

IBM UrbanCode Release

Systems of Engagement

Systems of Record


Adopting DevOps

for 2-speed IT

Case Study: Multinational Financial Services

Provider

Challenges:

– Delivering a Business Capability with multiple services and

applications across Hybrid Environments

Bottlenecks Identified:

– Lack of Release Planning

– Inability to test when needed, as services are not available/ready

– Coordinating complex Releases, made up of deployments across

Hybrid Environments

Solution:

– Release Planning with IBM UrbanCode Release

– Deployment Automation a cross Hybrid environments with IBM

UrbanCode Deploy with Patterns

– Test Automation and Service Virtualization with IBM Rational Test

Workbench

– Rapid Deployment across distributed datacenters with Aspera


IBM UrbanCode Release

Legacy Stack On-Prem Cloud


IBM UrbanCode Deploy

Provision Application

Infrastructure

Private Cloud

Pattern Engine

Provision Application + Infrastructure

Platform as a Service (Public)

BlueMix

Infrastructure

System z and/or Distributed Applications


BlueBox IBM Container Service

AP

I Ga

tew

ay

CloudFoundry ‘Community’ Buildpacks

IBM DevOps

Services

APIs

APIs

Off-Prem Cloud

Infrastructure

IBM Cloud Orchestrator

Pattern Engine


Application Deployment for Hybrid environments

Aspera


Creating a DevOps

Culture And now for the hard part…


Building a DevOps Culture grounded

in lean and agile principles

• Setup a DevOps Center

of Excellence

• Everyone is responsible

for Delivery, including

external Stakeholders

• Common Measures of

Success

It’s all about the people!


Start Here: Value Stream Mapping for

Identifying and Addressing

bottlenecks


Mapping your Delivery Pipeline

Idea/Feature/Bug Fix/

Enhancement Production

Development Build QA SIT UAT Prod

PMO

Requirements/

Analyst

Developer

Customers Line of Business

Build

Engineer QA Team Integration Tester User/Tester Operations

Artifact Repository

Deployment Engineer

Release Management

Code Repository

Deploy

Get Feedback

Infrastructure as Code/

Cloud Patterns

Feedback

Customer or

Customer Surrogate

Metrics - Reporting/Dashboarding

Tasks

Artifacts






PMO

Requirements/

Analyst

Developer


Build


Artifact Repository

Deployment Engineer

Release Management

Code Repository

Deploy

Get Feedback


Cloud Patterns

Feedback

Customer or

Customer Surrogate


Tasks

Artifacts






PMO

Requirements/

Analyst

Developer


Build


Artifact Repository

Deployment Engineer

Release Management

Code Repository

Deploy

Get Feedback


Cloud Patterns

Feedback

Customer or

Customer Surrogate


Tasks

Artifacts

Bottleneck: Rigid ‘One-size-

fits-all’ Development process

Solution: Agile Transformation with

‘Risk-Value’ based Process Variants






PMO

Requirements/

Analyst

Developer


Build


Artifact Repository

Deployment Engineer

Release Management

Code Repository

Deploy

Get Feedback


Cloud Patterns

Feedback

Customer or

Customer Surrogate


Tasks

Artifacts






PMO

Requirements/

Analyst

Developer


Build


Artifact Repository

Deployment Engineer

Release Management

Code Repository

Deploy

Get Feedback


Cloud Patterns

Feedback

Customer or

Customer Surrogate


Tasks

Artifacts

Bottleneck: Ticket Based

Environment Provisioning

Solution: Cloud Hosted

Developer ‘Self-Service’






PMO

Requirements/

Analyst

Developer


Build


Artifact Repository

Deployment Engineer

Release Management

Code Repository

Deploy

Get Feedback


Cloud Patterns

Feedback

Customer or

Customer Surrogate


Tasks

Artifacts






PMO

Requirements/

Analyst

Developer


Build


Artifact Repository

Deployment Engineer

Release Management

Code Repository

Deploy

Get Feedback


Cloud Patterns

Feedback

Customer or

Customer Surrogate


Tasks

Artifacts

Bottleneck: Weekend long

Deployments that often fail

Solution: Frequent Deployment

of Small Batches of Change






PMO

Requirements/

Analyst

Developer


Build


Artifact Repository

Deployment Engineer

Release Management

Code Repository

Deploy

Get Feedback


Cloud Patterns

Feedback

Customer or

Customer Surrogate


Tasks

Artifacts






PMO

Requirements/

Analyst

Developer


Build


Artifact Repository

Deployment Engineer

Release Management

Code Repository

Deploy

Get Feedback


Cloud Patterns

Feedback

Customer or

Customer Surrogate


Tasks

Artifacts

Bottleneck: Late Discovery of

Architectural Fragility

Solution: Agile ‘Shift Left’

Integration Testing to early in

LifeCycle


For Dummies books:

http://ibm.co/devopsfordummies

http://ibm.co/agilefordummies

http://ibm.co/ServiceVirtualizationForDummies

http://ibm.co/ARDfordummies

DevOps Lean Assessment (Beta):

http://bit.ly/IBMLeanAssess

IBM DevOps Page:

http://ibm.com/DevOps

IBM DevOps YouTube Playlist:

http://bit.ly/1fiDOtl

Resources Continuing your DevOps Adoption

journey



http://ibm.co/agilefordummies

http://ibm.co/ServiceVirtualizationForDummies





http://bit.ly/1wEkz72






Questions?

39


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© Copyright IBM Corporation 2013. All rights reserved. The information contained in these materials is provided for

informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be

responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these

materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or

licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in

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