AD/ExchangeAD/ExchangeStatus Report and Q&AStatus Report and Q&AThursday 10:00 a.m. – 11:30 a.m. Thursday 10:00 a.m. – 11:30 a.m. | | KICC Rm. 202KICC Rm. 202

OFFICE OF EDUCATION TECHNOLOGYOFFICE OF EDUCATION TECHNOLOGY

Jodi HurleyJodi HurleyInfrastructure Operations Manager,Infrastructure Operations Manager,Kentucky Department of EducationKentucky Department of Education

Office of Education TechnologyOffice of Education Technology

Lisa Brewer, Mac Nelson, Jeremy Adkins,Lisa Brewer, Mac Nelson, Jeremy Adkins,Joey Heady, Chris Freeland, Tim FieldsJoey Heady, Chris Freeland, Tim FieldsMessaging and Directory Services TeamMessaging and Directory Services Team

Status ReportStatus Report

• Exchange 2003Exchange 2003

• Active DirectoryActive Directory

• Microsoft Operations Manager Microsoft Operations Manager (MOM) 2005(MOM) 2005

• K.E.N.K.E.N.

• Q&AQ&A

Exchange 2003Exchange 2003

Exchange 2003Exchange 2003

• Things you should knowThings you should know

• Daylight Saving TimeDaylight Saving Time

• Current IssuesCurrent Issues

Exchange 2003Exchange 2003

• Things you should knowThings you should know

– Required environmental issuesRequired environmental issues• Uninterruptible Power Supply (UPS)Uninterruptible Power Supply (UPS)• On the same switch with DC/GCOn the same switch with DC/GC

Exchange 2003Exchange 2003

• Things you should knowThings you should know

– Understanding Provisioning and Understanding Provisioning and Recipient Update Service (RUS)Recipient Update Service (RUS)• Will run longerWill run longer

– Mass changesMass changes– Throughput issuesThroughput issues

• Rare cases where it won’t be completed by Rare cases where it won’t be completed by 7:00am the next morning7:00am the next morning

Exchange 2003Exchange 2003

• Things you should knowThings you should know

– DOG Updates – DOG Updates – coming sooncoming soon• Routing Group Restrictions*Routing Group Restrictions*• Message Tracking*Message Tracking*• Log file viewingLog file viewing

– OWAOWA– System and Application logsSystem and Application logs

*pilot sites testing*pilot sites testing

Exchange 2003Exchange 2003

• Things you should knowThings you should know

– Legacy SMTP AddressesLegacy SMTP Addresses• External DNS onlyExternal DNS only• Internal will workInternal will work• Awaiting MUNIS changesAwaiting MUNIS changes• Perform cleanup workPerform cleanup work

– HTTP over RPCHTTP over RPC

Exchange 2003Exchange 2003

• Daylight Saving TimeDaylight Saving Time

– Operating SystemOperating System

– Exchange 2003Exchange 2003

– Clients (Outlook, OWA, Entourage)Clients (Outlook, OWA, Entourage)

– Mobile devicesMobile devices

Exchange 2003Exchange 2003

Current IssuesCurrent Issues

– Unexpected Reboots/Power OutagesUnexpected Reboots/Power Outages

– ThroughputThroughput

– Load Balancing for OWALoad Balancing for OWA

Exchange 2003Exchange 2003

• Current IssuesCurrent Issues– Database growthDatabase growth

• Overriding default limitsOverriding default limits• Use of PST’sUse of PST’s• User Education (Large attachments, User Education (Large attachments,

Deleted Items, Sent Items, old mail)Deleted Items, Sent Items, old mail)• Offline defrags will be scheduled if needed Offline defrags will be scheduled if needed

(Weekend outage)(Weekend outage)• Backups – limited daysBackups – limited days

Active DirectoryActive Directory

Active DirectoryActive Directory

• Daylight Saving TimeDaylight Saving Time

• Windows 2003 R2 Schema UpdateWindows 2003 R2 Schema Update

• 64-bit Infrastructure Upgrade64-bit Infrastructure Upgrade

• Windows VistaWindows Vista

Active DirectoryActive Directory

• Daylight Saving TimeDaylight Saving Time

– WSUS updateWSUS update• WinXP_SP2, Win2K3_SP1WinXP_SP2, Win2K3_SP1

– GPO for Win2K clientsGPO for Win2K clients

– Manual processManual process• Legacy clients and MacsLegacy clients and Macs

– Not required for VistaNot required for Vista

Active DirectoryActive Directory

• R2 Schema UpdateR2 Schema Update

– New features:New features:• Print Management ConsolePrint Management Console• DFS ReplicationDFS Replication

Active DirectoryActive Directory

• R2 Schema UpdateR2 Schema Update

– Requirements:Requirements:• Windows Server 2003 R2 SP1Windows Server 2003 R2 SP1

– Install or upgradeInstall or upgrade

• Windows XP SP2Windows XP SP2– MMC 3.0MMC 3.0

Active DirectoryActive Directory

• 64-bit Infrastructure Upgrade64-bit Infrastructure Upgrade

– Active Directory Replication Hub Active Directory Replication Hub ServersServers• Faster Global Catalog convergenceFaster Global Catalog convergence

– GAL sync occurring faster statewide GAL sync occurring faster statewide – Faster lookups for OWA and SMTP frontend Faster lookups for OWA and SMTP frontend

serversservers

Active DirectoryActive Directory

• Windows VistaWindows Vista

– Schema extensionsSchema extensions

– SupportSupport

Microsoft Operations Microsoft Operations Manager (MOM) 2005Manager (MOM) 2005

MOM 2005MOM 2005

MOM EnvironmentMOM Environment

– TestTest

– ProductionProduction

• Monitored ServicesMonitored Services

• Monitored hardwareMonitored hardware

MOM 2005MOM 2005

• MOM OverviewMOM Overview

– Servers monitoredServers monitored

– Alerts generatedAlerts generated

– Proactive managementProactive management

– Automatic ticketsAutomatic tickets

K.E.N.K.E.N.

K.E.N.K.E.N.

• Things you should knowThings you should know

K.E.N.K.E.N.

• Things you should knowThings you should know

– 13 districts cutover to KEN – phase 113 districts cutover to KEN – phase 1

– New GB switchNew GB switch• This will help eliminate throughput issuesThis will help eliminate throughput issues

– New rack mounted U.P.S.New rack mounted U.P.S.• This will help eliminate unexpected This will help eliminate unexpected

shutdownsshutdowns

K.E.N.K.E.N.

• Things you should knowThings you should know

– Change the ways DNS works on DC/GCChange the ways DNS works on DC/GC• This should help eliminate single point of This should help eliminate single point of

failure for DNS resolutionfailure for DNS resolution

– DC/GC/Exch servers will be getting new DC/GC/Exch servers will be getting new IP addressesIP addresses

Q&AQ&A

Q&AQ&A

• Feedback: What Issues do YOU deem Feedback: What Issues do YOU deem critical and/or important?critical and/or important?

– Service Poll:Service Poll:• What can we do better?What can we do better?• What would you like to see in the future?What would you like to see in the future?• General CommentsGeneral Comments• Response will be sent via CRM’sResponse will be sent via CRM’s

Upcoming SessionsUpcoming Sessions Thursday 1:00 p.m. – 2:30 p.m.Thursday 1:00 p.m. – 2:30 p.m.

An Update on the Instructional Devices Initiative for An Update on the Instructional Devices Initiative for Workstations and LaptopsWorkstations and Laptops

Presenter:Presenter: Christine Markert,Christine Markert, KY Dept. of EducationKY Dept. of Education

Co-Presenter:Co-Presenter: Damon Jackey,Damon Jackey, KY Dept. of EducationKY Dept. of Education

Location: Location: Hyatt RegencyHyatt Regency Room:Room: Conference TheatreConference Theatre Capacity: Capacity: 100 (Theater)100 (Theater)

Audience:Audience: Technology Technology

Vista and Microsoft Office 2007Vista and Microsoft Office 2007Presenter:Presenter: Dan Gorman,Dan Gorman, KY Dept. of EducationKY Dept. of Education

Co-Presenter:Co-Presenter: KETS PartnerKETS Partner

Location: Location: KICCKICC Room:Room: L15L15 Capacity: Capacity: 250 (Theater)250 (Theater)

Audience:Audience: Technology Technology