adecco staffing - 2015 salary guide

S A L A R Y G U I D E 2 0 1 5

Taking a multidimensional approach to people & their work

Office

Industrial

Finance

Transportation

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Look

at s

alar

ies

from

all

side

s.CONTENTS

1 Go beyond pay

2 Multifaceted recruiting strategy

4 About the salaries

5 Variances

SAL AR IES & JOB DESCR IPT IONS

OFF ICE

6 Administrative

8 Office Services

10 Customer Service

11 Reception

12 Call Center

13 Management

15 Human Resources

17 Medical Clerical

INDUSTR IAL

19 Production

21 Assembly

22 Machine Operation

23 Fulfillment

24 Maintenance

F INANCE

25 Mortgage

26 Finance & Accounting

TRANSPORTAT ION

30 Transportation

Today’s workers are more complex than ever. Their lives and their jobs are shaped by a recovering economy, social media and interactions with colleagues from diverse generations — among other influences. And, as U.S. unemployment declines and candidates and employers find newer and faster ways to connect, the competition for top talent is intensifying.

In this environment, you need more than an understanding of salary figures to attract and retain the right people — you need to know what makes each employee unique and what they are looking for in their careers. You need to take a multidimensional approach.

Our 2015 Salary Guide provides an in-depth look at the salaries for the many positions we place in the U.S. Inside, you’ll find the most accurate national and regional salary data combined with the insight you need to recruit, retain and pay employees at all levels — and to measure the success of your efforts. We hope it gives you a new perspective on people and their work.

1adeccousa.com/salaryguide

Adecco 2015 Salary Guide

Offer flexibility.25% OF EMPLOYEES HAVE H IGH LEVELS OF CONFL ICT BETWEEN WORK & FAMILY L I FE .

By offering flexible work hours and the option to work remotely, forward-thinking employers are making themselves more attractive to candidates who are seeking more balance.

Help them grow.39% OF EMPLOYEES DON’T FEEL THE IR COMPANY OFFERS SUFF ICI ENT INTERNAL CAREER OPPORTUNIT I ES.

You can overcome this by providing on-the-job training and/or reimbursing employees for continued education.

Recognize success.ONLY 24% OF EMPLOYEES ARE SAT ISF I ED WITH THE LEVEL OF RECOGNIT ION AT WORK.

Ensure that your people feel appreciated by setting up a peer-to-peer recognition program and offering rewards for top performers, such as certificates, cash or company merchandise.

Develop and promote a great culture.> Consider a policy that

encourages employees to take their vacation days

> Host family- and friend-inclusive events outside of work, and share photos on the company’s social media channels

> Determine if your company’s unique business or niche can help you offer any distinct employee perks that other companies can’t

Give a great interview.When you’re interviewing candidates, they’re also interviewing you — this is your chance to sell them on working for your company:

> Explain your company’s vision and purpose

> Share specific projects that could benefit from their talents

> Introduce them to potential future team members

> Describe the impact their position has on the company

Go beyond pay.Although job creation is on the rise, many companies are having trouble finding the right candidates. The employers that are most effectively attracting and retaining talent are those who offer more than a competitive salary — they offer a comprehensive employment package and ongoing investment in their employees’ careers. Here are a number of ways companies can differentiate themselves and become employers of choice.

2

Online recruiting.There are many ways to recruit online, and talent acquisition teams are beginning to partner more often with marketing departments to develop the best, most targeted plan possible. Before heading to the Internet to search for relevant candidates, remember that your strategy should take into account the position’s skill set and likely demographics (i.e., an entry-level accounting candidate will most likely be a Millennial and will probably be on LinkedIn).

Here are some common online recruiting tools:

SOCIAL RECRUIT ING Use social networks with advanced search options and professional/interest groups to source candidates.

D IG ITAL ADVERT IS ING Post ads for jobs to public and niche job boards, through search advertising campaigns, and on social networks.

INNOVATIVE JOB BOARDS

Online communities that gather professionals with niche skill sets are starting to offer targeted job boards.

V IRTUAL JOB FAIRS

Job fairs no longer require a 10x10 booth and company swag — many are being held online.

Tried and true methods can still work.Online recruiting tools are getting more use, and an increasing number of applications are driven through online methods. However, these new tactics don’t render old recruiting methods useless.

Many talent acquisition professionals still report success through in-person job fairs, taking out print ads in local or industry publications, and even grassroots marketing methods such as flyers, posters and street signs. It all depends on the types of candidates you’re recruiting.

Another old practice that’s still relevant is developing relationships with local colleges or universities known for programs in the fields your company needs. Research these educational institutions and reach out about getting involved with their career centers and partnering on internship programs.

Develop a multifaceted recruiting strategy.

While technology continues to change the recruiting process, successful talent acquisition professionals are using a mix of versatile recruiting methods.



Measure your effectiveness. No matter which of the many types of recruiting strategies and tactics you use, it’s important to know if they’re driving applications in the most efficient and cost effective way possible.

Why measure recruiting tactics and strategies?Consistently measuring the success of online advertising (e.g., LinkedIn ads, sponsored jobs on job boards like Indeed and search advertising) alongside print adver-tising (e.g., local paper classifieds and industry trade publications) will help you determine where you’re getting the most for your money and how to best allocate your recruiting budget.

How can I measure different types of strategies?Develop the key performance indicators that matter to you. This could include number of applications, the cost per application and the number of qualified applications. Work with your IT and marketing departments to develop ways to report on certain recruiting tactics and to ensure that their reporting ties back to your KPIs.

The good news is that measuring the true success of your recruiting tactics is always possible — even where it wasn’t before. For instance, when measuring print ad success, it was difficult to gather any information beyond how many readers a paper had and, in turn, how many impressions were estimated for your ad. Now you can include a specific URL or 800# which can track how many applications come from that specific channel.

4

About the salaries in this guide.

Where do we get our data?Our current, comprehensive salary figures are based on research conducted by CareerBliss, a career community dedicated to helping people find happiness in the work-place and in life. The data reflects information submitted by both employers and job seekers, and all submissions are thoroughly vetted and verified.

The salary figures reflect typical cash compensation for an individual’s job based on location, experience, education, certifications and company size. Salaries for your positions may be further influenced by benefits offered, local supply and demand trends and other considerations. The data in our guide represents average base salary only.

Get the most accurate salary data for your local job market.The cost of top talent can vary from region to region, and even from city to city. So to give you the most accurate salary insight for your local area, the chart on the next page provides variance information for 78 key markets.

How to calculate variances.The variance percentage will help you determine accurate salary ranges for your specific area. Here’s how it works:

+ I F THE VAR IANCE PERCENTAGE FOR YOUR AREA

IS A POSIT IVE NUMBER , add it to both the low and high regional averages on the salary chart.

For example: The salary range for a Customer Service Representative in a small company in the Northeast is $27,640 – $41,854. Your business is in Boston, MA, where the variance is +12.07%.

Use the following calculation: $27,640 + 12.07% ( of $27,640 ) = $30,976 $41,854 + 12.07% ( of $41,854 ) = $46,906

The salary range for a Customer Service Representative at a small-sized company in Boston, MA, is $30,976 – $46,906.

– I F THE VAR IANCE PERCENTAGE FOR YOUR AREA

IS A NEGATIVE NUMBER , subtract it from both the low and high regional averages on the salary chart.

For example: The salary range for a Maintenance Worker in a medium-sized company in the West is $27,236 – $45,034. Your business is in Fresno, CA, where the variance is –7.18%.

Use the following calculation: $27,236 – 7.18% ( of $27,236 ) = $25,280 $45,034 – 7.18% ( of $45,034) = $41,801

The salary range for a Maintenance Worker at a medium-sized company in Fresno, CA, is $25,280 – $41,801.



The variances.

Albuquerque, NM – 0.03%

Arlington, TX + 1.65%

Atlanta, GA + 1.78%

Austin, TX – 2.35%

Baltimore, MD + 5.93%

Bloomington, MN + 6.48%

Boston, MA + 12.07%

Boulder, CO + 2.55%

Burbank, CA + 3.63%

Charlotte, NC + 1.44%

Chicago, IL + 8.02%

Cincinnati, OH – 0.39%

Cleveland, OH + 3.21%

Colorado Springs, CO – 5.49%

Columbus, OH + 1.40%

Dallas, TX + 2.31%

Denver, CO + 3.32%

Detroit, MI + 4.75%

Duluth, GA + 2.06%

Edison, NJ + 16.45%

El Paso, TX – 4.58%

Fort Worth, TX – 0.66%

Fresno, CA – 7.18%

Greensboro, NC – 1.48%

Hartford, CT + 8.56%

Herndon, VA + 9.45%

Honolulu, HI + 11.52%

Houston, TX + 2.09%

Indianapolis, IN – 0.82%

Jacksonville, FL – 1.66%

Kansas City, MO + 0.18%

La Palma, CA + 8.43%

Las Vegas, NV + 2.47%

Livingston, NJ + 14.58%

Long Beach, CA + 9.82%

Los Angeles, CA + 11.73%

Louisville, KY – 0.71%

Melville, NY + 2.73%

Memphis, TN – 3.68%

Mesa, AZ + 1.60%

Miami, FL + 0.37%

Milwaukee, WI – 2.11%

Minneapolis, MN + 7.00%

Nashville, TN – 4.94%

New Orleans, LA + 2.11%

New York, NY + 18.08%

Newport Beach, CA + 9.85%

Northbrook, IL + 7.39%

Oakland, CA + 8.98%

Oklahoma City, OK – 2.55%

Omaha, NE – 2.59%

Ontario, CA + 6.48%

Orlando, FL – 3.05%

Paramus, NJ + 13.81%

Philadelphia, PA + 6.14%

Phoenix, AZ + 1.60%

Pittsburgh, PA + 0.00%

Portland, OR + 3.66%

Princeton, NJ + 16.71%

Raleigh, NC + 1.72%

Richmond, VA + 1.20%

Sacramento, CA + 8.23%

Saint Louis, MO + 0.54%

Salt Lake City, UT – 2.28%

San Antonio, TX – 3.96%

San Diego, CA + 7.37%

San Francisco, CA + 21.25%

San Jose, CA + 15.40%

San Mateo, CA + 21.24%

Schaumburg, IL + 7.18%

Seattle, WA + 9.55%

Stamford, CT + 8.69%

Tacoma, WA + 8.42%

Tampa, FL – 3.07%

Tucson, AZ – 8.83%

Tulsa, OK – 1.91%

Virginia Beach, VA – 2.17%

Washington, DC + 11.57%

For more information on salaries in your job market, please contact your local Adecco representative today.

Company size and annual revenues:

S = under $250 million M = $250 million to $1 billionL = over $1 billion

Salaries are in USD ($)

6

Office

Administrative

Administrative Assistant, 0-2 years experience Performs a variety of administrative functions. Requires a high school diploma with 0-2 years of relevant experience. Relies on instructions and guidelines to perform job functions. Works under immediate supervision.

Administrative Assistant, 2-4 years experience Performs a variety of administrative functions. Requires a high school diploma with 2-4 years of relevant experience. Relies on experience and judgment. Works under general super-vision. Some degree of creativity is required.

Bilingual Administrative Assistant Provides clerical and operations support for executives and managers. Handles correspondence between executive personnel in two languages, and may train and supervise other clerical staff. Assists with board meetings, manages vendor relationships and routine office-related functions.

Senior Administrative Assistant Performs a variety of administrative functions, including scheduling appointments, taking dictation, handling phone calls, generating reports and preparing invoices and expense reports. Requires a high school diploma with at least 5 years of experience. May manage others. Typically reports to a manager or department head.

Administrative Assistant 0-2 years

Administrative Assistant 2-4 years

Bilingual Administrative Assistant

Senior Administrative Assistant

NortheastCT, MA, ME, NH, NY, RI, VT

S 31,326 – 49,325 35,880 – 54,781 34,771 – 56,046 40,348 – 63,339

M 31,604 – 49,913 36,408 – 55,635 34,813 – 56,145 40,682 – 63,882

L 31,914 – 50,297 36,687 – 56,333 35,108 – 56,376 40,782 – 63,895

Middle-AtlanticDE, MD, NJ, PA, VA, WV, Washington, DC

S 31,206 – 48,829 35,768 – 54,299 33,539 – 54,646 39,918 – 62,474

M 31,602 – 49,340 36,300 – 55,018 34,271 – 55,131 40,334 – 62,936

L 31,718 – 49,829 36,487 – 55,768 34,454 – 55,171 40,635 – 63,021

MidwestIA, IL, IN, KS, MI, MN, MO, ND, NE, OH, SD, WI

S 29,244 – 46,099 33,214 – 50,683 31,515 – 51,250 37,759 – 58,760

M 29,601 – 46,741 33,717 – 51,470 32,823 – 51,795 38,254 – 59,545

L 29,886 – 46,971 34,001 – 51,922 32,999 – 53,671 38,544 – 60,151

SouthAL, AR, FL, GA, KY, LA, MS, NC, OK, SC, TN, TX

S 28,217 – 44,208 32,437 – 49,342 30,904 – 50,166 35,837 – 56,980

M 28,560 – 44,775 32,920 – 50,088 31,673 – 51,096 36,224 – 57,766

L 28,784 – 45,074 33,182 – 50,611 32,397 – 51,192 36,623 – 58,397

WestAK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY

S 31,393 – 49,483 36,022 – 54,829 35,438 – 56,799 40,795 – 64,010

M 31,793 – 50,102 36,526 – 55,672 35,484 – 57,781 41,294 – 64,701

L 32,012 – 50,405 36,913 – 56,266 35,804 – 58,571 41,308 – 64,827



Executive Assistant Performs administrative functions for exec-utive-level employees, including preparing correspondence, handling confidential and time-sensitive material and general clerical duties. Requires an associate’s degree or equivalent with at least 4 years of experience. Relies on experience and judgment. May manage others.

Senior Executive Assistant Provides high-level administrative support by conducting research, preparing statis-tical reports, handling information requests and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings. May also train and supervise lower-level clerical staff.

Legal Administrative Assistant Performs secretarial and administrative duties for attorneys. Files, answers phones and types letters, memos and reports. Requires a high school diploma with 0-2 years of relevant experience. Works under general supervision. Some creativity is required.

Senior Legal Administrative Assistant Performs secretarial and administrative duties for attorneys. Files, answers phones and types letters, memos and reports. Requires a high school diploma with at least 4-6 years of relevant experience. Relies on experience and judgment. Significant creativity and latitude is expected. Typically reports to a manager or head of a department.

Marketing Administrative Assistant Coordinates and assists with marketing activities of a product or business line, including advertising, direct mail, printing, customer events and trade shows. May require a bachelor’s degree with 0-2 years of experience. Relies on limited experience and judgment. Works under general supervision.

Executive Assistant

Senior Executive Assistant

Legal Administrative Assistant

Senior Legal Administrative Assistant

Marketing Administrative Assistant

43,709 – 68,971 44,727 – 70,191 31,792 – 53,504 45,153 – 70,176 32,343 – 51,405

43,714 – 69,596 45,246 – 70,760 31,899 – 53,973 45,391 – 70,484 32,376 – 51,673

43,894 – 69,972 45,339 – 71,020 31,943 – 54,022 45,451 – 70,789 32,484 – 51,685

42,913 – 67,641 44,107 – 68,959 31,294 – 52,856 44,571 – 68,173 31,935 – 50,613

43,202 – 67,914 44,331 – 69,619 31,421 – 53,337 44,834 – 68,509 31,986 – 51,004

43,326 – 68,172 44,531 – 69,671 31,499 – 53,389 44,844 – 68,774 32,098 – 51,135

40,551 – 64,769 41,720 – 65,237 29,029 – 49,372 41,477 – 63,411 29,619 – 47,191

41,240 – 65,929 42,424 – 66,869 29,478 – 49,978 42,023 – 65,180 30,048 – 47,859

42,183 – 66,714 42,881 – 67,319 29,635 – 50,847 43,246 – 65,826 30,288 – 48,047

37,593 – 61,826 39,989 – 62,366 28,390 – 48,060 40,104 – 62,239 28,900 – 45,941

37,856 – 62,089 40,622 – 63,438 28,840 – 48,632 40,647 – 64,016 29,223 – 46,614

38,200 – 63,638 41,062 – 64,218 28,961 – 49,533 41,882 – 64,546 29,573 – 46,930

44,851 – 70,060 45,345 – 71,084 32,023 – 54,485 46,575 – 70,823 32,681 – 51,830

45,673 – 70,165 45,731 – 71,544 32,053 – 54,994 46,818 – 71,090 32,726 – 52,127

45,944 – 70,288 48,508 – 71,717 32,136 – 55,003 46,848 – 71,391 32,767 – 52,187




Office

8

Administrative

Medical Administrative Assistant Interacts with medical staff, vendors and patients. Handles confidential information. Requires excellent software and customer service skills, as well as prior medical termi-nology and healthcare office experience.

Sales Administrative Assistant Performs administrative duties for the sales team, including creating reports and providing customer service. May require an associate’s degree or equivalent and 4-6 years of experience. Relies on experience and judgment. Works under general supervision. Extensive creativity and latitude is expected.

Data Entry Specialist Operates a data entry device to input lists, records or other data points into an electronic format. Requires a high school diploma or equivalent with at least 5 years of experience. Relies on experience and judgment. May manage others. Typically reports to a manager or department head.

General Office Assistant Performs office tasks such as filing, recording, maintaining records, copying and other similar duties. Follows established procedures to complete tasks in a timely manner. Requires a high school diploma or equivalent with 0-3 years of relevant experience. Works under immediate supervision.

Office Services

Medical Administrative Assistant

Sales Administrative Assistant

Data Entry Specialist

General Office Assistant


S 26,969 – 41,282 44,290 – 69,693 29,893 – 47,261 23,931 – 37,203

M 27,008 – 41,370 44,758 – 69,736 29,984 – 47,310 24,016 – 37,284

L 27,090 – 41,478 45,635 – 70,891 30,022 – 47,513 24,153 – 37,545


S 26,920 – 40,928 43,243 – 67,175 29,584 – 46,772 23,740 – 36,554

M 26,955 – 40,991 43,409 – 69,570 29,715 – 47,050 23,812 – 36,899

L 26,965 – 41,063 44,046 – 69,606 29,887 – 47,173 23,870 – 37,008


S 25,418 – 39,912 40,427 – 63,458 27,976 – 43,949 22,595 – 34,475

M 25,432 – 39,975 40,880 – 64,127 28,133 – 44,326 22,773 – 34,836

L 25,482 – 40,099 42,097 – 65,651 28,355 – 44,525 23,003 – 34,883


S 24,511 – 38,225 39,063 – 61,174 26,858 – 42,349 21,691 – 33,122

M 24,533 – 38,306 39,622 – 61,970 26,990 – 42,703 21,800 – 33,411

L 24,555 – 38,439 39,859 – 64,951 27,211 – 42,955 21,980 – 33,610


S 27,538 – 44,694 46,354 – 71,013 30,024 – 47,625 24,175 – 37,755

M 27,587 – 44,757 46,509 – 71,104 30,152 – 47,851 24,219 – 37,795

L 27,624 – 44,780 47,188 – 71,912 30,252 – 47,892 24,361 – 37,828



Logistics Coordinator Analyzes and develops logistics plans to enhance workflow, maximize customer satisfaction and minimize costs. May require an associate’s degree or equivalent with 6-8 years of relevant experience. Relies on extensive experience and judgment. Significant creativity and latitude is expected. May report to an executive or a manager.

Mail Room Clerk Receives, sorts and distributes incoming mail throughout the workplace. Weighs outgoing mail and attaches postage using a mail meter machine. Maintains an inventory of mail room supplies and orders additional supplies as needed. Requires a high school diploma or equivalent.

Project Coordinator Supervises the daily operations of the office services team. Arranges for office services including communications, contracted security, typing, faxing and mail distribution. May require a bachelor’s degree and 4-6 years of relevant experience. Manages others. Extensive creativity and latitude is expected. Typically reports to a manager.

Word Processor Types, compiles, changes, combines, proofs, edits, prints and stores documents. Typically reports to a supervisor.

Advanced Word Processor Types, compiles, changes, combines, edits, prints and stores documents. Proofreads and edits documents for grammar, spelling, punctuation and format. Corrects errors as necessary.

Logistics Coordinator

Mail Room Clerk

Project Coordinator

Word Processor

Advanced Word Processor

74,376 – 114,105 24,504 – 36,895 43,619 – 72,917 25,102 – 39,126 26,386 – 42,231

74,454 – 114,142 24,788 – 37,966 44,398 – 73,696 25,253 – 39,412 27,160 – 42,451

74,813 – 115,002 25,101 – 38,654 44,753 – 75,194 25,315 – 39,859 27,211 – 42,623

73,203 – 112,359 24,008 – 36,784 41,652 – 70,961 24,722 – 38,265 26,221 – 41,268

73,652 – 113,640 24,682 – 36,998 42,384 – 71,924 24,727 – 38,337 26,339 – 41,422

73,661 – 113,765 24,762 – 37,219 43,099 – 73,193 25,092 – 39,534 26,375 – 41,589

67,902 – 105,163 23,149 – 34,162 41,609 – 69,059 23,204 – 35,345 24,572 – 38,173

68,872 – 106,299 23,517 – 35,101 42,352 – 69,791 23,545 – 37,201 25,095 – 39,011

69,038 – 106,657 23,782 – 35,978 42,573 – 71,177 24,846 – 38,522 25,618 – 39,602

65,832 – 103,043 22,074 – 33,866 38,042 – 64,253 22,314 – 33,875 23,948 – 37,652

66,848 – 104,060 22,724 – 34,722 38,810 – 65,062 22,396 – 34,263 24,625 – 38,698

66,883 – 104,598 22,910 – 34,773 38,851 – 66,208 22,575 – 36,130 25,303 – 39,499

74,890 – 115,278 24,729 – 37,753 46,058 – 75,815 25,835 – 40,117 27,260 – 43,108

74,941 – 115,580 24,862 – 38,852 46,716 – 76,474 27,811 – 43,535 31,999 – 46,399

74,990 – 115,817 25,590 – 39,142 47,832 – 78,035 27,902 – 43,592 35,760 – 47,901




Office

10

Customer Service Representative Interacts with customers through various channels to address inquiries regarding products and services, provide information and resolve issues. Supports sales by generating leads and helping customers make the decision to buy a product. Requires high school diploma or equivalent.

Bilingual Customer Service Representative Interacts with customers through various channels to address inquiries regarding products and services, provides information and resolves issues. Supports sales by generating leads and helping customers make the decision to buy a product. Requires high school diploma or equivalent, and fluency in the desired second language.

Senior Customer Service Specialist Answers inbound calls and places outbound calls to increase business, customer satis-faction and customer retention. Resolves complex customer inquiries, problems and non-routine matters. Requires skill and ability to explain more complex matters both to ensure customer satisfaction and retention and to sell products and services.

Customer Service Manager Manages customer service representatives and ensures that customers are satisfied. Designs and implements operational process improvements and recommends changes. Requires a bachelor’s degree and 7 years of experience. Relies on experience and judgment. Typically reports to a senior manager.

Customer Service

Customer Service Representative

Bilingual Customer Service Representative

Senior Customer Service Specialist

Customer Service Manager


S 27,640 – 41,854 37,811 – 59,542 38,147 – 57,187 61,130 – 105,163

M 28,315 – 41,993 37,881 – 60,150 40,706 – 62,246 61,502 – 106,088

L 28,593 – 42,330 38,488 – 60,349 47,197 – 66,456 61,666 – 106,182


S 27,361 – 40,803 36,374 – 58,670 37,906 – 56,827 59,275 – 101,647

M 27,627 – 41,125 37,038 – 58,737 40,638 – 61,021 59,689 – 102,443

L 27,636 – 41,809 37,645 – 59,171 42,468 – 64,348 59,932 – 102,926


S 25,136 – 39,024 34,477 – 54,900 37,827 – 56,506 55,943 – 95,307

M 25,752 – 39,324 35,203 – 55,343 39,702 – 60,517 57,717 – 98,602

L 26,680 – 39,480 35,491 – 57,100 42,368 – 63,248 59,240 – 102,482


S 24,947 – 38,066 34,317 – 54,239 36,921 – 56,179 53,665 – 91,923

M 25,390 – 39,178 34,767 – 55,236 39,542 – 59,526 55,345 – 95,147

L 25,428 – 39,434 35,322 – 55,971 41,598 – 62,740 56,889 – 99,423


S 28,719 – 43,067 38,834 – 61,140 38,853 – 58,427 62,790 – 109,761

M 29,021 – 43,165 38,876 – 61,691 40,931 – 62,572 63,334 – 110,719

L 29,126 – 43,565 38,957 – 61,752 52,532 – 74,140 63,431 – 110,948



Front Desk Coordinator Assists with the supervision of the front desk. May require a bachelor’s degree and 2-4 years of experience. Relies on experience and judgment. Manages others. Typically reports to the front office manager.

Receptionist Greets visitors and arranges for transpor-tation services when needed. May operate a switchboard. Requires a high school diploma or equivalent with 0-2 years of relevant experience. Relies on instructions and established guidelines. Works under immediate supervision.

Executive Receptionist Assists departments and junior executives by providing secretarial and administrative support. Composes letters, memoranda and routine correspondence. Files correspondence and other records. Answers tele-phones, gives information to callers, routes calls to appropriate people and places outgoing calls.

Switchboard Operator Operates a switchboard or telephone console to route incoming calls and place outgoing calls. Requires a high school diploma or its equivalent with 0-2 years of relevant experience. Relies on instructions and established guidelines. Works under immediate supervision.

Reception

Front Desk Coordinator

Receptionist Executive Receptionist

Switchboard Operator

34,231 – 53,576 27,500 – 42,756 31,086 – 48,101 25,045 – 38,098

34,256 – 53,614 27,604 – 42,944 31,275 – 48,458 25,090 – 38,239

34,363 – 53,668 27,767 – 43,003 31,312 – 48,524 25,135 – 38,330

33,913 – 53,363 27,117 – 42,233 30,854 – 47,544 24,773 – 37,736

33,919 – 53,410 27,292 – 42,286 30,941 – 47,979 24,842 – 37,925

34,202 – 53,568 27,299 – 42,615 31,002 – 48,087 25,014 – 38,019

31,709 – 49,544 26,145 – 40,532 29,073 – 45,056 23,012 – 35,129

31,748 – 49,563 26,433 – 40,820 29,501 – 45,525 23,242 – 35,501

32,239 – 51,224 26,442 – 41,217 29,542 – 45,911 23,383 – 35,742

30,867 – 48,285 24,185 – 37,491 27,958 – 43,140 22,422 – 34,159

30,871 – 48,313 24,358 – 37,911 28,244 – 43,732 22,648 – 34,457

30,896 – 48,322 24,605 – 38,114 28,549 – 43,833 22,720 – 34,859

34,418 – 53,701 27,866 – 43,508 31,411 – 48,609 25,151 – 38,394

43,951 – 63,155 28,095 – 43,916 31,650 – 48,770 25,221 – 38,635

50,226 – 68,061 28,273 – 44,274 31,820 – 49,008 25,328 – 38,758




12

Office

Call Center Representative Makes and receives phone calls to promote or sell products or services. Requires an in-depth knowledge of products and services offered. May require a bachelor’s degree and 0-2 years of relevant experience. Relies on instructions and established guide-lines. Works under immediate supervision.

Bilingual Call Center Representative Receives incoming calls from customers to fulfill orders, address inquiries, handle complaints and resolve issues. Processes order forms and applications. Identifies and escalates issues, routes calls to appropriate resources and conducts follow-up calls when necessary. Requires high school diploma or equivalent and fluency in the desired second language.

Collections Representative Provides operational support for the billing department of a company. Prepares bills and past-due notices for mailing, following up with phone calls when needed. High school diploma or equivalent required, as well as an understanding of phone systems and computer software.

Inbound Call Center Representative Answers telephone inquiries and promotes products and services. Resolves customer complaints to ensure retention and satis-faction. Requires a high school diploma or equivalent and 0-2 years of relevant experi-ence. Relies on instructions and guidelines to perform job functions. Works under immediate supervision.

Call Center

Call Center Representative

Bilingual Call Center Representative

Collections Representative

Inbound Call Center Representative


S 23,038 – 41,472 37,664 – 60,081 27,048 – 47,153 25,819 – 39,914

M 23,050 – 41,485 38,001 – 60,608 27,078 – 47,975 26,098 – 40,069

L 23,053 – 41,500 38,345 – 61,397 27,186 – 48,494 26,131 – 40,271


S 22,768 – 41,193 36,343 – 58,619 25,766 – 46,092 25,539 – 39,244

M 22,774 – 41,204 37,078 – 59,540 26,053 – 46,639 25,770 – 39,405

L 22,780 – 41,423 37,220 – 59,590 26,679 – 46,777 25,792 – 39,584


S 21,524 – 38,659 35,147 – 54,802 24,265 – 43,848 23,880 – 36,506

M 21,528 – 38,671 35,428 – 56,554 25,960 – 44,930 24,126 – 37,109

L 21,536 – 38,885 36,439 – 57,546 26,072 – 45,078 24,468 – 37,623


S 20,623 – 37,315 33,598 – 54,036 24,140 – 43,053 23,219 – 35,596

M 20,628 – 37,321 33,876 – 54,802 24,196 – 43,536 23,490 – 36,110

L 20,998 – 37,526 35,462 – 55,907 24,941 – 43,768 23,852 – 36,677


S 23,162 – 41,727 38,976 – 61,532 27,234 – 48,778 26,208 – 40,494

M 23,277 – 41,741 39,075 – 61,858 27,754 – 48,793 26,456 – 40,639

L 24,549 – 43,748 39,508 – 62,236 28,032 – 49,526 26,483 – 40,716



Outbound Call Center Representative Initiates calls to potential clients using a prepared selling script. Promotes and sells products and services of company. Requires a high school diploma or equivalent and 0-2 years of experience. Relies on instructions and established guidelines. Works under immediate supervision.

Inbound Call Center Manager Manages and directs all aspects of incom-ing call center operations. Implements and reviews call center policies and procedures. Develops and monitors quotas for service volume and timeliness. Requires a bachelor’s degree with at least 7 years of experience. Relies on extensive experience and judgment. Typically reports to top management.

Outbound Call Center Manager Manages and directs all aspects of out-bound call center operations. Implements and reviews call center policies and pro-cedures. Supervises, trains and develops representatives, resolves conflicts, ensures adherence to established standards and takes required corrective action when necessary. Requires a bachelor’s degree with at least 7 years of experience. Typically reports to top management.

Facilities Manager Ensures optimal functioning of building systems including mechanical, electrical, fire/life safety and elevators. May manage a staff of employees and oversee contrac-tors for projects. May require a bachelor’s degree and 5 years of relevant experience. Relies on experience and judgment. Extensive creativity and latitude is expected. Typically reports to a department head.

Marketing Manager Develops and implements strategic marketing plans for an organization. Stays abreast of changes in the marketing environment and adjusts plans accordingly. Researches and develops pricing policies and recommends appropriate sales channels. Requires a bachelor’s degree with at least 7 years of relevant experience. Typically reports to a department head.

Office Manager Supervises office activities to control expenses and maximize productivity. Develops procedures for filing, dictating, maintaining records, typing, word process-ing and distributing mail. May maintain office equipment and supplies. Requires a high school diploma or equivalent with at least 7 years of relevant experience. Typically reports to a senior manager.

Management

Outbound Call Center Representative

Inbound Call Center Manager

Outbound Call Center Manager

Facilities Manager

Marketing Manager

Office Manager

23,654 – 39,707 60,855 – 114,340 51,723 – 116,204 59,500 – 107,848 71,406 – 127,091 47,431 – 86,185

23,664 – 39,958 60,994 – 114,965 52,093 – 116,965 63,582 – 114,358 73,440 – 132,941 48,070 – 87,909

23,772 – 40,041 61,021 – 115,360 52,298 – 117,113 66,552 – 122,202 77,269 – 141,117 49,162 – 90,660

23,033 – 39,086 60,138 – 110,190 51,306 – 107,943 58,732 – 105,349 70,847 – 125,765 47,267 – 85,348

23,038 – 39,442 60,490 – 110,944 51,322 – 108,466 63,235 – 113,426 72,845 – 131,603 47,947 – 86,962

23,174 – 39,505 60,804 – 110,992 51,668 – 108,590 66,056 – 121,250 76,684 – 139,516 48,881 – 89,702

21,382 – 36,444 56,808 – 103,099 47,730 – 100,578 58,141 – 104,843 66,640 – 118,585 44,570 – 80,385

22,028 – 37,091 57,459 – 107,095 47,819 – 108,354 62,654 – 112,803 68,436 – 124,078 45,150 – 81,982

22,183 – 37,174 60,535 – 110,924 49,506 – 108,490 65,347 – 117,760 71,867 – 131,501 46,168 – 84,524

20,864 – 35,420 54,336 – 99,614 46,528 – 97,848 56,708 – 102,685 63,888 – 113,812 42,592 – 77,502

21,411 – 35,967 54,910 – 103,357 46,588 – 105,588 61,735 – 112,413 65,732 – 119,297 43,127 – 79,057

21,630 – 36,152 58,080 – 107,103 47,269 – 106,502 64,867 – 116,654 69,160 – 126,651 44,147 – 81,426

23,874 – 40,131 64,229 – 118,419 59,567 – 123,900 60,305 – 110,501 71,420 – 127,692 47,595 – 86,490

23,899 – 40,205 64,509 – 119,373 60,192 – 124,535 64,335 – 115,729 73,529 – 133,027 48,175 – 88,220

24,010 – 40,429 64,876 – 119,447 60,592 – 125,009 66,812 – 122,971 77,270 – 141,236 49,319 – 90,759




Office

14

Management

Operations Manager Manages the daily activities of a non- manufacturing operations department. Assists in evaluating current and proposed systems and procedures. Recommends changes, when necessary, and helps implement new processes. Requires a bachelor’s degree with at least 8 years of relevant experience. Manages others. Typically reports to a senior manager.

Project Manager Oversees all aspects of projects to ensure coordination and completion. Sets dead-lines, assigns responsibilities and monitors and summarizes progress. Prepares status reports for upper management. May require a bachelor’s degree and 2-4 years of relevant experience.

Purchasing Manager Manages all purchasing activities. Receives orders and grants approval for purchases. Analyzes changes to find ways to reduce costs and improve quality. Requires a bachelor’s degree with at least 8 years of experience. Relies on extensive experience and judgment. Manages others. Typically reports to a department head.

Sales Manager Manages and directs a sales force to achieve sales and profit goals. Designs and recom-mends sales programs and sets sales strategies. Evaluates and implements new techniques to increase sales volume. May recommend product or service enhancements to improve profitability. May require a bach-elor’s degree and 7-10 years of experience. Extensive creativity and latitude is expected. Typically reports to department head.

Operations Manager

Project Manager

Purchasing Manager

Sales Manager


S 70,668 – 131,272 57,723 – 99,794 74,181 – 125,756 89,853 – 155,592

M 72,731 – 136,286 58,893 – 100,964 75,642 – 130,367 100,995 – 181,552

L 75,682 – 141,421 60,310 – 107,865 79,361 – 139,411 116,240 – 213,651


S 70,088 – 130,165 57,094 – 98,187 73,354 – 125,202 88,946 – 154,604

M 72,287 – 135,308 57,824 – 98,918 75,108 – 130,317 100,114 – 180,821

L 75,230 – 140,353 59,796 – 105,285 78,519 – 138,554 115,163 – 211,951


S 65,885 – 122,602 53,498 – 96,441 69,518 – 117,518 84,217 – 144,831

M 67,792 – 127,356 55,931 – 98,742 71,273 – 122,389 94,846 – 169,032

L 70,639 – 132,073 57,260 – 100,205 74,389 – 130,123 108,419 – 198,967


S 63,240 – 118,116 53,464 – 92,940 66,669 – 113,208 80,517 – 139,798

M 65,184 – 122,856 54,945 – 96,442 67,916 – 117,269 90,516 – 163,494

L 67,981 – 127,326 56,967 – 96,827 71,352 – 125,405 104,214 – 192,093


S 70,692 – 131,669 58,941 – 104,457 74,597 – 125,973 90,100 – 156,094

M 72,904 – 136,872 61,121 – 108,427 76,369 – 131,106 101,447 – 181,732

L 75,894 – 141,644 63,086 – 108,602 79,730 – 139,666 116,250 – 213,740



HR Administrative Assistant Provides support in functional areas of human resources, which may include recruitment and employment, personnel records, employee and/or labor relations, job evaluation, compensation manage-ment, benefits administration, organization development and training. May require an associate’s degree or equivalent with 0-2 years of experience.

HR Business Partner Aligns business objectives with employees and management in designated business units. Serves as a consultant to management on HR issues. Acts as employee champion and change agent. Assesses and anticipates HR-related needs. Requires 8-10 years of experience.

HR Organizational Development Manages, designs and implements policies and procedures relating to organizational development. Requires a bachelor’s degree and 7 years of relevant experience. Relies on experience and judgment. Manages others. Extensive creativity and latitude is expected. Typically reports to a department head.

HR Generalist Administers human resources policies and procedures. Collects and analyzes HR data and makes recommendations to manage-ment. Processes paperwork and prepares employee communications. May require a bachelor’s degree and 0-3 years of experi-ence. Works under immediate supervision.

HR Recruiter Recruits, interviews, checks references, makes offers and conducts orientation for new employees. Performs exit interviews and processes change of employee status. Typically requires a bachelor’s degree and 2-4 years of experience. Relies on experi-ence and judgment. Works under general supervision.

HR Corporate Recruiter Oversees all facets of recruiting through-out an organization. Develops local and national recruiting plans. Utilizes traditional sourcing strategies and develops new approaches to attract the best quality talent.

Human Resources

HR Administrative Assistant

HR Business Partner

HR Organizational Development

HR Generalist

HR Recruiter

HR Corporate Recruiter

30,126 – 48,948 64,863 – 108,075 87,187 – 143,742 42,007 – 67,035 48,451 – 77,811 60,491 – 87,705

30,360 – 49,478 65,677 – 108,292 89,786 – 153,201 42,631 – 68,294 48,891 – 77,851 61,776 – 87,873

30,658 – 50,001 67,112 – 111,469 96,166 – 163,457 43,109 – 69,260 48,933 – 77,922 62,526 – 89,021

29,914 – 48,415 64,102 – 107,969 85,996 – 142,252 41,543 – 66,451 47,704 – 76,779 58,811 – 86,695

30,144 – 48,914 64,547 – 108,263 88,973 – 151,647 42,140 – 67,916 47,925 – 76,867 59,512 – 87,060

30,414 – 49,431 65,759 – 110,873 95,390 – 160,101 42,884 – 68,761 48,277 – 76,914 59,689 – 87,267

28,090 – 45,676 60,512 – 103,042 81,502 – 136,171 39,094 – 62,988 44,214 – 71,110 54,948 – 80,945

28,358 – 46,167 60,573 – 103,659 83,931 – 144,267 39,826 – 64,423 45,194 – 72,331 56,250 – 82,014

28,581 – 46,678 61,660 – 105,918 90,140 – 152,950 40,249 – 64,731 45,571 – 72,467 58,619 – 84,615

27,097 – 43,902 59,098 – 99,096 78,596 – 130,174 37,654 – 60,131 43,567 – 69,556 53,808 – 78,275

27,317 – 44,355 59,898 – 100,180 80,570 – 139,598 38,171 – 61,438 44,266 – 70,626 55,266 – 78,599

27,551 – 44,805 61,020 – 102,230 86,945 – 146,654 38,346 – 62,162 44,446 – 70,990 56,610 – 80,079

30,129 – 49,028 70,171 – 118,667 93,767 – 154,954 42,049 – 67,467 49,025 – 78,092 62,546 – 89,338

30,413 – 49,579 70,654 – 121,131 96,652 – 164,855 42,815 – 69,097 49,371 – 78,509 62,704 – 91,001

30,677 – 50,081 71,880 – 125,574 103,668 – 175,094 43,136 – 69,423 49,501 – 78,996 73,651 – 101,022




Office

16

HR Manager Designs, plans and implements human resources programs and policies for staffing, compensation, benefits, visa/green card processing, employee relations, training and health and safety. Requires a bachelor’s degree and 7 years of relevant experience. Typically reports to a department head.

HR Vice President Plans and directs all aspects of an organiza-tion’s human resources policies, objectives and initiatives. Responsible for employment, placement, orientation and training, labor relations, compensation, benefits and employee services. Ensures company compliance with applicable labor laws. Requires a bachelor’s degree and at least 15 years of experience. Typically reports to top management.

HR Director Plans, directs and executes policies relating to personnel activity including recruiting, interviewing, orientation programs and budgets. Requires a bachelor’s degree and at least 7-10 years of experience. Relies on experience and judgment. Manages others. Extensive creativity and latitude is expected. Typically reports to senior executives.

Payroll Processor Responsible for processing payroll while updating and maintaining all payroll records. Ensures payroll is in complete compliance with the law and meets IRS standards. Files company’s quarterly and yearly taxes. Responds to questions from employees and corrects any payroll errors. Requires high school diploma or equivalent.

Human Resources

HR Manager

HR Vice President

HR Director

Payroll Processor


S 74,352 – 128,461 155,152 – 409,237 115,880 – 225,916 37,967 – 58,477

M 74,697 – 129,275 157,948 – 411,422 116,914 – 227,217 38,111 – 58,483

L 75,227 – 129,483 190,364 – 479,972 121,637 – 243,252 38,695 – 58,643


S 72,708 – 123,988 146,465 – 355,877 112,704 – 208,004 36,608 – 55,589

M 72,973 – 124,777 148,756 – 387,730 113,364 – 210,378 37,387 – 57,236

L 73,254 – 125,909 184,620 – 460,227 118,327 – 237,870 37,427 – 57,317


S 68,389 – 116,399 138,744 – 336,110 105,011 – 193,752 34,618 – 53,793

M 70,457 – 120,943 148,531 – 358,930 108,318 – 209,269 35,126 – 53,948

L 72,827 – 124,861 158,274 – 412,008 117,322 – 228,352 36,057 – 54,521


S 65,442 – 112,440 133,571 – 322,932 102,044 – 189,170 33,885 – 51,781

M 67,160 – 116,677 141,367 – 356,151 105,161 – 205,454 34,292 – 52,376

L 69,679 – 122,592 149,237 – 373,349 113,677 – 210,236 34,317 – 53,607


S 76,476 – 134,172 199,826 – 512,546 130,617 – 262,008 39,240 – 58,893

M 77,890 – 135,392 201,835 – 513,182 131,480 – 263,257 39,320 – 59,259

L 77,947 – 135,575 204,508 – 514,824 131,626 – 264,055 39,569 – 59,971



Medical Assistant Assists physician with examining and treating patients. Interviews patients for medical history, prepares exam rooms and performs clerical duties. Excellent communication and customer service skills needed. High School diploma or GED required.

Medical Biller Works in a hospital, physician group, clinic or medical business office and processes bills on behalf of healthcare providers to commercial and/or government carriers. Must be familiar with current ICD-9, CPT-4 and/or HCPS coding systems as well as insurance submittal procedures and medical forms (including UB04 and HCFA 1500).

Medical Coder Compiles and maintains medical records of patients in a healthcare delivery system to document patient condition and treatment. Reviews medical records for completeness and uses standard classification systems to abstract and code clinical data such as diseases, operations, procedures and therapies.

Medical Collection Specialist Performs collections calls and issues bills for claims to healthcare providers, insurance companies and individuals. Updates elec-tronic billing information. Works for doctors, clinics and medical equipment companies.

Medical Data Entry Specialist Operates a data entry device to input lists, records or other data points into an electronic format. Requires a high school diploma or equivalent with 0-2 years of relevant experience. Relies on instructions and established guidelines. Typically reports to a supervisor.

Medical Records Clerk Organizes and evaluates patient medical records. Reviews medical records for accuracy and completeness. Files and retrieves medical records. Requires a high school diploma or equivalent and 0-2 years of related experience. Works under immediate supervision.

Medical Clerical

Medical Assistant

Medical Biller

Medical Coder

Medical Collection Specialist

Medical Data Entry Specialist

Medical Records Clerk

30,371 – 40,969 29,194 – 41,730 34,748 – 57,008 30,242 – 48,685 23,649 – 36,148 24,537 – 35,192

30,469 – 41,182 29,211 – 41,775 35,388 – 57,614 30,450 – 48,921 23,678 – 36,209 24,571 – 37,316

30,644 – 41,755 29,787 – 41,870 42,148 – 61,422 30,484 – 49,143 23,774 – 36,528 24,803 – 39,679

29,177 – 40,241 29,127 – 38,982 33,312 – 51,036 29,658 – 47,433 23,349 – 35,639 24,285 – 35,123

29,704 – 40,373 29,149 – 41,655 33,652 – 54,932 29,837 – 47,552 23,520 – 35,889 24,310 – 37,309

30,122 – 40,681 29,191 – 41,692 34,348 – 56,422 29,895 – 47,819 23,600 – 36,067 24,473 – 37,617

27,596 – 38,114 27,793 – 37,659 31,194 – 50,885 27,504 – 43,906 21,922 – 33,531 22,861 – 35,046

27,973 – 38,147 27,851 – 38,989 31,906 – 52,450 28,086 – 45,102 22,096 – 33,705 22,928 – 37,237

28,176 – 39,504 27,855 – 39,040 34,038 – 54,465 28,700 – 45,759 22,173 – 34,149 24,609 – 37,561

27,509 – 36,798 26,629 – 37,636 31,127 – 50,401 26,945 – 42,831 21,113 – 32,346 22,032 – 33,703

27,794 – 36,804 26,650 – 37,954 31,239 – 50,508 27,720 – 43,958 21,365 – 32,661 22,050 – 37,122

27,926 – 37,055 27,265 – 38,396 33,232 – 52,656 28,072 – 44,778 21,428 – 32,726 23,008 – 37,415

30,758 – 41,876 29,858 – 42,331 45,577 – 58,033 30,911 – 49,452 23,980 – 36,599 24,654 – 36,715

30,863 – 42,283 29,882 – 42,531 45,835 – 67,651 31,207 – 49,803 24,036 – 36,737 34,009 – 37,399

31,104 – 43,004 32,388 – 42,710 52,775 – 69,247 31,218 – 49,890 24,040 – 36,740 37,966 – 47,844




Office

18

Medical Receptionist Coordinates personnel who handle medical records of patients. Analyzes, codes, indexes and stores records to ensure completeness and accuracy. May require an associate’s degree or equivalent and registration as a Registered Health Information Administrator by the American Health Information Manage- ment Association. Relies on experience and judgment. Typically reports to a manager.

Medical Transcriptionist Transcribes medical dictation by physicians and other medical practitioners pertaining to patients’ assessments, diagnostics, therapies and other medical reports. Requires a high school diploma, coursework in medical terminology and 0-2 years of experience. Typically reports to a supervisor.

Patient Registration Representative Collects information from incoming patients regarding services needed, insurance and financial status. May assist in completion of admissions or insurance forms. Contacts insurance providers to verify coverage and obtain authorization for service. Requires a high school diploma and 0-2 years of experience. Works under immediate supervision.

Medical Clerical

Medical Receptionist

Medical Transcriptionist

Patient Registration Representative


S 52,044 – 98,596 33,207 – 49,809 26,181 – 39,092

M 52,126 – 98,611 33,266 – 49,870 26,192 – 39,423

L 52,181 – 98,844 33,278 – 50,012 26,246 – 46,561


S 51,384 – 97,549 33,165 – 49,509 25,982 – 36,766

M 51,407 – 97,876 33,183 – 49,613 25,997 – 39,407

L 51,711 – 98,493 33,199 – 49,639 26,193 – 39,479


S 48,632 – 91,634 30,891 – 46,053 24,550 – 36,711

M 48,937 – 92,350 30,961 – 46,137 24,597 – 39,051

L 49,348 – 92,450 30,974 – 46,197 26,024 – 39,089


S 46,746 – 88,191 30,016 – 45,005 23,310 – 35,286

M 46,753 – 88,611 30,063 – 45,051 23,510 – 35,297

L 47,166 – 89,248 30,080 – 45,204 23,545 – 35,342


S 52,395 – 98,981 33,298 – 50,017 26,210 – 39,472

M 52,466 – 99,182 33,306 – 50,132 30,332 – 40,492

L 52,565 – 99,221 33,328 – 50,175 32,441 – 48,602



General Laborer Performs general manual labor tasks including loading, unloading, lifting and moving materials. Assists others as needed. May require a high school diploma or equivalent with 0-2 years of relevant experi-ence. Relies on instructions and established guidelines. Works under immediate supervision.

In-Line Quality Assurance Engineer Performs inspections and sets quality assurance testing models for analysis of raw materials, materials in process and finished products. Requires a bachelor’s degree and 0-2 years of relevant experience. Relies on instructions and established guidelines. Works under immediate supervision.

Material Expeditor Facilitates and expedites the flow of materials to and from various departments. Deals with vendors to ensure prompt and accurate deliveries. Inspects goods upon delivery. Handles any delivery inconsisten-cies or delays. Requires a high school degree or equivalent and 0-2 years experience. Relies on instructions and established guidelines. Typically reports to a supervisor.

Material Handler Ensures the flow of materials through the supply chain. Ships, receives, stocks and delivers parts, supplies and products. Requires 1-2 years of experience. Typically reports to a manager.

Order Processor/Order Picker Fills customer orders and delivers them to their destination in accordance with company standards. Obtains merchandise from bins or shelves and ensures order accuracy. May operate materials handling equipment. Requires a high school diploma or equivalent and 0-2 years of experience.

Print Production Coordinator Coordinates print production schedules, print specifications and cost analysis reports for internal approval. Initiates requests for bids, customer quotations and vendor purchase orders. May require an associate’s degree or equivalent and 2-4 years of relevant experience.

Production

Industrial

General Laborer

In-Line Quality Assurance Engineer

Material Expeditor

Material Handler

Order Processor/ Order Picker

Print Production Coordinator

22,496 – 41,127 48,333 – 81,747 29,600 – 47,971 22,789 – 39,167 23,000 – 39,786 39,013 – 76,528

22,574 – 41,173 48,607 – 82,477 29,643 – 47,983 22,820 – 39,273 23,072 – 39,840 39,130 – 76,738

22,635 – 41,276 48,952 – 82,620 29,699 – 48,148 22,903 – 39,393 23,139 – 40,004 39,201 – 76,753

22,336 – 40,556 47,092 – 79,886 29,331 – 47,445 22,635 – 38,713 22,850 – 39,440 38,502 – 75,000

22,367 – 40,846 47,438 – 80,587 29,515 – 47,682 22,682 – 38,996 22,946 – 39,660 38,574 – 75,025

22,401 – 40,897 47,660 – 80,706 29,573 – 47,760 22,725 – 39,013 22,990 – 39,709 38,895 – 75,277

20,721 – 37,872 44,158 – 75,177 27,347 – 44,153 21,342 – 36,552 21,008 – 36,944 36,180 – 69,271

20,893 – 38,129 45,128 – 76,779 27,535 – 44,596 21,350 – 36,776 21,123 – 37,309 36,304 – 70,607

20,980 – 38,426 45,759 – 77,985 27,790 – 44,946 21,483 – 36,886 21,403 – 37,338 37,753 – 72,356

20,269 – 36,806 42,865 – 72,314 26,654 – 42,971 20,538 – 35,061 20,598 – 35,899 35,011 – 67,788

20,486 – 37,049 43,733 – 74,075 26,868 – 43,250 20,651 – 35,322 20,654 – 36,251 35,061 – 69,384

20,577 – 37,394 44,466 – 75,001 26,934 – 43,785 20,798 – 35,451 20,951 – 36,277 36,607 – 70,728

22,692 – 41,485 49,107 – 82,982 29,809 – 48,243 22,933 – 39,493 23,198 – 40,033 40,032 – 78,047

22,694 – 41,615 49,328 – 83,914 29,815 – 48,575 22,998 – 39,502 23,290 – 40,053 40,536 – 78,058

22,761 – 41,798 49,574 – 84,437 29,988 – 48,659 23,216 – 39,698 23,333 – 40,117 40,634 – 78,446




20

Industrial

Production Manager Manages the operations of an assigned production area to ensure that volume, cost and quality standards are achieved. Ensures physical and workforce resources are adequate to meet the organization’s production schedule. May require a bach-elor’s degree and 5 years of experience.

Quality Assurance Manager Manages, coordinates and leads the quality control program to ensure contin-uous production and consistency with established standards. Through intermediate personnel, manages workers engaged in activities to ensure continuous control over materials, facilities, services and products. May require a bachelor’s degree and 5-8 years of experience.

Quality Control Inspector Performs quality control inspections, checks and tests during product manufacturing. Inspects materials, parts and products at different stages of production. Records observations and may make recommen-dations for improvement. Requires a high school diploma or equivalent and 0-2 years of related experience.

Solderer Uses a welding power supply to melt materials and join them together. Materials include metal, alloys or plastic. Cuts and shapes large pieces of material to make a variety of parts. Must have familiarity with latest welding tools and processes, as well as the necessary precautions. General certification in welding required.

Production

Production Manager

Quality Assurance Manager

Quality Control Inspector

Solderer


S 66,994 – 121,982 77,797 – 129,762 26,853 – 46,644 23,080 – 38,409

M 67,244 – 122,378 79,031 – 134,206 27,038 – 47,293 23,429 – 38,916

L 67,344 – 122,495 79,536 – 136,720 32,627 – 55,377 24,087 – 39,424


S 66,382 – 116,457 75,434 – 126,552 26,602 – 44,109 21,934 – 36,707

M 66,693 – 117,427 76,098 – 128,576 26,738 – 46,655 22,038 – 37,461

L 66,707 – 119,408 77,194 – 129,119 28,119 – 51,533 22,959 – 38,012


S 61,933 – 108,232 69,488 – 122,396 24,209 – 42,748 20,345 – 35,287

M 62,538 – 112,851 72,886 – 127,726 24,817 – 46,222 21,975 – 36,203

L 66,552 – 117,469 76,534 – 129,094 27,234 – 47,670 22,322 – 37,324


S 60,063 – 105,793 68,585 – 117,364 23,733 – 42,665 20,202 – 34,436

M 60,526 – 110,160 70,033 – 125,973 24,347 – 44,039 21,031 – 35,691

L 64,428 – 117,442 74,819 – 128,385 26,815 – 46,436 21,467 – 36,415


S 71,395 – 128,797 79,843 – 137,632 27,893 – 47,783 24,183 – 39,683

M 71,645 – 129,527 81,063 – 138,159 35,546 – 48,209 24,239 – 39,938

L 71,657 – 129,629 84,496 – 140,033 47,727 – 62,519 24,276 – 40,574



Welder Joins, fabricates and repairs metal and other material using appropriate welding techniques. Interprets blueprints, specifica-tions, diagrams or schematics to determine appropriate welding process. Inspects completed welds to determine structural soundness. Requires a high school diploma or its equivalent. May be required to complete an apprenticeship and/or formal training.

Assembly Packer Manually packages materials and products. Performs basic quality control checks. May require a high school diploma or equivalent and 0-2 years of relevant experience. Relies on instructions and guidelines to perform job functions. Works under immediate supervision.

Floor Assembler Assembles fabricated parts at floor stations. Tests and calibrates parts and mechanisms to meet tolerances and product specifications. Uses hand power tools to assemble units according to specifications. Identifies failing units and repairs as necessary. Requires a high school diploma or its equivalent and may be required to complete an apprenticeship and/or formal training.

Floor/Assembly Supervisor Supervises and coordinates employees who work on mechanical or fabricated parts on a floor assembly line. Prepares work schedules, assigns work and oversees the work product. Ensures conformance to established procedures and quality levels. May require a bachelor’s degree.

Light Assembler Assembles fabricated parts to small or light sub-assemblies. Tests and calibrates parts and mechanisms to meet tolerances and product specifications. Uses hand power tools to assemble units according to specifications. Identifies failing units and repairs as necessary. Requires a high school diploma or its equivalent and may be required to complete an apprenticeship and/or formal training.

Assembly

Welder Assembly Packer

Floor Assembler

Floor/Assembly Supervisor

Light Assembler

33,689 – 55,667 21,440 – 35,884 21,550 – 35,168 33,668 – 70,108 22,048 – 36,748

34,064 – 56,077 21,450 – 35,930 21,623 – 35,224 33,720 – 70,585 22,068 – 36,839

34,236 – 56,664 21,461 – 36,124 21,722 – 35,470 33,841 – 70,614 22,174 – 36,843

32,681 – 54,408 21,238 – 35,409 21,335 – 34,868 33,416 – 69,420 21,859 – 36,485

33,043 – 55,272 21,271 – 35,761 21,495 – 35,117 33,563 – 70,006 21,976 – 36,594

33,431 – 55,416 21,413 – 35,768 21,501 – 35,142 33,627 – 70,108 22,042 – 36,632

31,141 – 51,978 19,678 – 33,241 19,853 – 32,431 31,072 – 64,728 20,265 – 34,007

31,533 – 52,691 19,716 – 33,557 20,046 – 32,772 31,179 – 65,266 20,476 – 34,015

31,841 – 52,811 19,995 – 33,709 20,201 – 32,878 32,302 – 65,958 20,675 – 34,320

29,995 – 49,738 19,405 – 32,137 19,369 – 31,652 30,295 – 63,142 19,829 – 33,127

30,560 – 50,386 19,423 – 32,475 19,560 – 31,924 30,403 – 63,476 19,921 – 33,255

30,783 – 50,940 19,745 – 32,563 19,641 – 31,977 31,462 – 64,310 20,190 – 33,489

35,635 – 59,383 21,601 – 36,228 21,776 – 35,503 34,733 – 70,736 22,217 – 36,908

36,099 – 60,246 21,774 – 36,293 21,849 – 35,512 34,907 – 71,288 22,313 – 37,069

36,498 – 60,637 21,813 – 36,468 21,899 – 35,541 34,975 – 71,313 22,363 – 37,077




Industrial

22

Forklift Operator Operates forklifts to stack and retrieve supplies and materials. Documents and maintains inventory and ensures production area organization and cleanliness. Requires a high school diploma or its equivalent and 0-2 years of experience.

Machine Operator Sets up and operates production machines according to guidelines. Reads and interprets blueprints and diagrams to select, position and secure machinery. Adjusts machine settings to complete tasks accurately and in a timely fashion. Requires a high school diploma or equivalent. May have to complete an apprenticeship and/or formal training.

Machinist Assembles, repairs and fabricates metal parts by operating mechanical equipment. Assembles parts into sub-units or complete units. Uses blueprints and design sketches to ensure the proper dimensions and tolerance levels of the finished product. Requires a high school diploma or equiva-lent. May require certain certifications.

Packaging Machine Operator Sets up and operates packaging machines in accordance with established guidelines. Fills, secures and labels containers according to specifications. Verifies goods are pack-aged against package invoices. Reads and interprets blueprints and diagrams to select, position and secure machinery. Requires a high school diploma or equivalent. May have to complete an apprenticeship and/or formal training.

Machine Operation

Forklift Operator

Machine Operator

Machinist Packaging Machine Operator


S 26,126 – 42,265 24,124 – 43,868 31,970 – 52,167 21,320 – 36,601

M 26,190 – 42,274 24,300 – 43,888 32,298 – 52,360 21,332 – 36,676

L 26,206 – 42,430 24,411 – 44,086 42,604 – 62,391 21,397 – 36,769


S 25,923 – 41,766 23,767 – 43,208 30,949 – 51,017 21,155 – 36,244

M 25,981 – 42,097 24,055 – 43,336 31,077 – 51,591 21,224 – 36,400

L 26,041 – 42,145 24,104 – 43,384 33,163 – 54,512 21,262 – 36,521


S 24,073 – 38,963 22,219 – 40,224 28,485 – 49,028 19,671 – 33,670

M 24,290 – 39,223 22,522 – 40,582 28,731 – 49,205 19,720 – 33,953

L 24,332 – 39,367 22,714 – 41,214 31,393 – 52,098 19,955 – 34,131


S 23,407 – 38,057 21,592 – 39,314 28,197 – 48,030 19,260 – 32,810

M 23,574 – 38,333 21,895 – 39,787 28,514 – 48,699 19,338 – 33,069

L 23,682 – 38,439 22,065 – 40,284 28,859 – 49,437 19,518 – 33,295


S 26,254 – 42,566 24,452 – 44,425 41,168 – 60,386 21,512 – 36,776

M 26,274 – 42,583 24,580 – 44,477 45,410 – 63,035 21,537 – 36,956

L 26,325 – 42,704 24,593 – 44,657 48,095 – 66,610 21,577 – 37,042



Print Label/Letterpress Operator Sets up and operates a letterpress machine. Requires a high school diploma or equivalent and 0-2 years of relevant experience. Relies on limited experience and judgment. Works under general supervision. Some creativity and latitude is expected.

Forklift Driver Efficiently locates, stacks and loads merchan-dise using a forklift vehicle or other power equipment. Ensures the accurate number and type of the product is shipped. May be required to maintain inventory and perform some maintenance on equipment. High school diploma or equivalent required.

Picker/Packer Works in a warehouse or distribution center to prepare shipping materials, pull inventory for orders, weigh packages and finalize shipments. Some record-keeping and computer skills required.

Shipping/Receiving Clerk Assembles orders and prepares goods for shipment. Records shipment data, including weight, charges and space availability. Receives and unpacks materials and sup-plies. Reports damages and discrepancies. Requires a high school diploma or equivalent with 0-2 years of experience. Relies on instructions and established guidelines. Works under immediate supervision.

Warehouse Associate Responsible for all tasks required for ship-ping and receiving merchandise, including labeling, staging, loading, unloading, scanning and moving products. Must be able to operate equipment safely and efficiently and ensure all outgoing/incoming shipments are accurate and free of damage.

Warehouse Manager Oversees the safe receipt, storage, retrieval and timely dispatch of goods in a warehouse. Ensures workplace health, safety and security requirements are met. Makes arrangements for special stock, such as chilled or fragile goods. Manages productivity targets and maintains automated storage and retrieval systems. Leads a team of workers. May require a bachelor’s degree and 4-7 years of experience. Typically reports to a director.

Fulfillment

Print Label/Letterpress Operator

Forklift Driver

Picker/Packer

Shipping/Receiving Clerk

Warehouse Associate

Warehouse Manager

26,973 – 56,845 28,407 – 44,432 23,217 – 38,032 27,108 – 44,496 21,313 – 40,518 51,637 – 100,949

27,069 – 56,973 28,623 – 44,504 23,448 – 38,427 27,186 – 44,533 21,429 – 40,654 51,958 – 101,909

27,126 – 57,087 28,739 – 44,639 23,539 – 38,804 27,318 – 44,636 21,816 – 40,674 52,183 – 102,910

26,803 – 56,406 27,871 – 42,135 22,366 – 36,866 26,572 – 44,035 20,883 – 39,925 50,798 – 97,453

26,958 – 56,499 28,322 – 44,000 22,562 – 37,003 26,758 – 44,105 20,943 – 40,083 51,127 – 98,261

26,972 – 56,641 28,351 – 44,194 22,886 – 37,098 27,001 – 44,269 21,245 – 40,462 51,325 – 98,607

24,901 – 52,440 25,887 – 40,146 21,537 – 33,890 25,025 – 40,590 20,401 – 36,700 47,846 – 91,705

24,986 – 52,791 26,646 – 41,793 22,208 – 36,270 25,170 – 41,201 20,486 – 37,243 48,658 – 95,168

25,079 – 55,518 27,227 – 42,433 22,576 – 36,436 25,453 – 41,408 20,944 – 37,338 51,309 – 98,397

24,249 – 51,211 25,842 – 39,474 20,081 – 33,051 24,370 – 39,761 19,750 – 35,945 45,917 – 88,292

24,370 – 51,332 26,095 – 40,197 21,741 – 33,952 24,559 – 40,190 19,841 – 36,442 46,699 – 91,524

24,477 – 54,146 26,260 – 40,849 22,134 – 35,356 24,800 – 40,457 20,337 – 36,521 49,149 – 95,015

27,133 – 59,586 29,334 – 44,647 23,909 – 38,971 27,399 – 44,737 21,886 – 40,903 54,295 – 104,681

27,294 – 60,123 29,529 – 44,695 24,220 – 39,222 27,570 – 44,763 21,965 – 41,448 54,775 – 105,600

27,311 – 60,225 30,041 – 45,174 24,401 – 39,253 27,650 – 44,885 22,424 – 41,498 54,839 – 105,815




Industrial

24

Janitor Cleans and maintains buildings or facilities, and may be expected to make basic repairs. May require a high school diploma or equivalent with 0-2 years of relevant experience. Relies on instructions and estab-lished guidelines. Works under immediate supervision.

Maintenance Technician Performs day-to-day operations to maintain a facility under the direction of a property manager or operations manager. Respon-sible for completing maintenance service requests as assigned. Ensures compliance with all safety guidelines and established company policies.

Maintenance Worker Performs maintenance and repairs in the areas of plumbing, carpentry, painting, plastering and servicing machinery, electrical systems and vehicles. Knowledgeable of the procedures and safety measures in area(s) of specialty. Requires 0-2 years of relevant experience. Relies on instructions and estab-lished guidelines. Works under immediate supervision.

Maintenance

Janitor Maintenance Technician

Maintenance Worker


S 20,350 – 34,139 48,264 – 79,492 27,061 – 44,616

M 20,371 – 34,147 48,368 – 79,831 27,105 – 44,633

L 20,414 – 34,320 48,519 – 79,840 27,120 – 44,981


S 20,204 – 33,811 47,848 – 78,838 26,676 – 44,101

M 20,275 – 34,020 48,167 – 79,289 26,779 – 44,460

L 20,286 – 34,092 48,190 – 79,457 26,801 – 44,549


S 18,799 – 31,471 43,197 – 73,504 24,811 – 41,099

M 18,853 – 31,663 44,853 – 73,695 25,175 – 41,505

L 18,991 – 31,794 45,832 – 74,328 25,221 – 41,527


S 18,316 – 30,687 42,113 – 70,452 24,193 – 40,150

M 18,373 – 30,890 42,398 – 70,957 24,506 – 40,490

L 18,519 – 30,967 44,001 – 71,967 24,699 – 40,542


S 20,424 – 34,321 48,767 – 80,382 27,146 – 45,022

M 20,459 – 34,340 48,809 – 80,496 27,236 – 45,034

L 20,579 – 34,438 49,030 – 81,187 27,353 – 45,075



Loan Originator Solicits a variety of commercial loans. Interviews applicants and analyzes their financial status and credit. Approves loans within established limits or refers to loan committee. Verifies loan agreements are complete and accurate according to policy. Requires a bachelor’s degree in area of specialty and 1-3 years of relevant experience. Some creativity and latitude is required. Typically reports to a manager.

Loan Processor Obtains and verifies necessary information (loan applications, credit documents, appraisals, etc.) to process and complete mortgage loans. Requires a high school diploma or equivalent and 0-2 years of related experience. Relies on instructions and established guidelines. Works under immediate supervision.

Mortgage Closer Closes loans and disburses loan funds. Reviews all loan documents for completeness and accuracy. May require a bachelor’s degree and 2-4 years of experience. Relies on limited experience and judgment. Works under general supervision. Some creativity and latitude is required.

Mortgage Lending Specialist Reviews and processes middle-market loans while ensuring compliance with established policies and standards. Responsible for the creation and review of loan proposals to maintain and extend business with clients. May require a bach-elor’s degree and 2-4 years of relevant experience. Some creativity and latitude is required. Typically reports to a manager or department head.

Mortgage Loss Mitigation Specialist Works in banks and serves to help banks avoid financial loss as a result of delinquent accounts. Performs all account adjustments and contacts clients about delinquencies. Responsible for collecting information related to past collections.

Mortgage Processor Obtains and verifies necessary information (loan applications, credit documents, appraisals, etc.) to process and complete mortgage loan files. Requires a high school diploma or its equivalent and 2-3 years of related experience. Relies on limited experience and judgment. Works under general supervision.

Mortgage

Finance

Loan Originator

Loan Processor

Mortgage Closer

Mortgage Lending Specialist

Mortgage Loss Mitigation Specialist

Mortgage Processor

48,898 – 78,354 28,518 – 48,008 36,074 – 54,630 37,226 – 58,266 38,906 – 62,803 31,731 – 50,023

49,665 – 80,311 28,608 – 48,069 36,393 – 54,925 37,254 – 58,956 39,207 – 63,669 31,905 – 50,463

49,763 – 81,198 29,098 – 48,900 36,513 – 57,100 38,354 – 59,956 40,486 – 64,807 32,003 – 50,487

47,733 – 75,341 28,350 – 46,990 34,800 – 52,832 36,922 – 54,976 37,971 – 61,179 31,471 – 49,035

48,528 – 77,175 28,403 – 46,998 35,310 – 52,918 36,981 – 57,350 38,720 – 61,524 31,647 – 49,444

48,799 – 79,466 28,454 – 47,569 35,672 – 55,637 37,160 – 57,665 40,466 – 64,248 31,675 – 49,498

45,417 – 71,941 26,201 – 43,498 32,060 – 48,869 35,881 – 56,407 36,994 – 57,380 29,264 – 45,759

46,247 – 74,799 26,670 – 44,519 33,685 – 50,494 36,151 – 56,831 38,382 – 58,720 29,536 – 46,724

48,276 – 78,012 28,357 – 45,745 34,199 – 55,023 36,775 – 57,643 38,457 – 64,155 30,228 – 49,201

44,220 – 70,161 25,791 – 43,306 31,315 – 47,787 34,011 – 52,326 34,526 – 56,226 28,650 – 44,560

45,108 – 73,038 26,315 – 44,004 33,201 – 49,393 34,576 – 52,925 35,549 – 58,138 28,874 – 45,481

47,097 – 77,552 26,685 – 44,529 33,997 – 54,621 36,504 – 53,724 35,867 – 62,517 29,571 – 47,988

49,831 – 83,238 29,390 – 49,387 36,639 – 56,519 37,921 – 58,994 41,079 – 71,146 32,459 – 52,726

51,935 – 85,299 29,483 – 49,460 36,926 – 56,680 38,024 – 62,496 41,245 – 71,451 32,636 – 53,111

52,085 – 86,225 30,335 – 50,004 36,962 – 57,481 40,599 – 63,939 41,806 – 73,059 32,750 – 53,212




26

Finance

Title Examiner Reviews titles and researches public records to determine legal status of title. May require a bachelor’s degree and 0-2 years of relevant experience. Relies on experience and judgment. Typically reports to a supervisor or manager. A limited degree of creativity and latitude is expected.

Underwriter Underwrites mortgage loan applications and evaluates loans in order to maximize organizational profit and minimize risk or loss. Monitors property appraisal process. May require a bachelor’s degree and 0-2 years of experience. Relies on limited experi-ence and judgment. Works under general supervision. Some creativity and latitude is required.

Accounting Clerk Processes accounts payable and accounts receivable, assists in month-end reporting procedures and performs various clerical, accounting and administrative tasks as needed. Monitors customer accounts and maintains vendor files. High school diploma and some secondary accounting course-work required.

Accountant Prepares balance sheets, profit and loss statements and other financial reports. Analyzes trends, costs, revenues, financial commitments and obligations to predict future revenues and expenses. Offers suggestions about resource utilization, tax strategies and budget forecasts. May require a bachelor’s degree and 0-2 years of relevant experience.

Mortgage Finance & Accounting

Title Examiner

Underwriter Accounting Clerk

Accountant


S 33,913 – 45,125 40,022 – 68,523 41,237 – 60,628 42,986 – 64,081

M 34,957 – 45,160 40,339 – 68,708 41,251 – 61,126 43,144 – 64,632

L 35,520 – 45,400 40,564 – 68,885 41,502 – 61,349 43,288 – 64,831


S 33,724 – 44,294 39,287 – 66,457 40,677 – 59,817 41,696 – 62,631

M 33,779 – 44,303 39,886 – 67,491 40,690 – 60,221 42,409 – 63,472

L 33,794 – 44,952 40,001 – 67,553 41,022 – 60,521 42,973 – 63,832


S 31,348 – 42,550 36,931 – 63,979 37,754 – 55,853 40,168 – 58,707

M 32,277 – 42,637 37,942 – 64,821 38,262 – 56,737 40,198 – 60,009

L 33,772 – 44,918 38,438 – 65,291 38,568 – 57,269 41,118 – 60,660


S 30,553 – 40,427 35,828 – 60,350 36,963 – 54,376 38,655 – 57,314

M 31,319 – 41,501 36,175 – 61,505 37,486 – 55,167 38,730 – 57,966

L 31,347 – 42,509 36,231 – 63,216 37,684 – 55,733 40,116 – 58,566


S 39,459 – 49,981 41,177 – 69,753 41,572 – 61,416 43,353 – 65,125

M 39,477 – 50,591 41,198 – 70,562 41,629 – 61,757 43,708 – 65,890

L 39,587 – 50,878 41,249 – 70,617 41,926 – 61,918 44,459 – 66,654



Senior Accountant Prepares balance sheets, profit and loss statements and other financial reports. Analyzes trends, costs, revenue, financial commitments and obligations to predict future revenues and expenses. Offers suggestions about resource utilization, tax strategies and budget forecasts. Requires a bachelor’s degree and 4-6 years of relevant experience. May manage others.

Cost Accountant Responsible for budgeting, analyzing and managing a company’s financial records for internal use. Evaluates the financial performance of the company and assists management teams with strategic planning. Bachelor’s degree in business or accounting required.

Accounting Manager Responsible for managing the general accounting function and the completion of ledger accounts and financial statements. Designation of CPA may be required. Requires a bachelor’s degree and at least 7 years of relevant experience. Relies on extensive experience and judgment. Significant creativity and latitude is expected. Typically reports to top management.

A/P-A/R Clerk Responsible for compiling amounts owed by the company to vendors, suppliers or other organizations/individuals. Gathers purchase orders, charge slips, sales tickets, etc. and prepares payments. Requires a high school diploma or its equivalent with 0-2 years of relevant experience.

A/P-A/R Supervisor Supervises activities in the accounts payable/ receivable function. Ensures timely payments of vendor invoices and expense vouchers and maintains accurate records and control reports. May require a bachelor’s degree and 4-6 years of relevant experience. Relies on extensive experience and judgment. Manages others.

Senior Accountant

Cost Accountant

Accounting Manager

A/P-A/R Clerk

A/P-A/R Supervisor

59,723 – 88,868 62,378 – 93,576 76,363 – 120,086 29,699 – 47,258 49,802 – 86,976

59,874 – 89,477 63,319 – 94,485 76,418 – 120,781 29,865 – 47,440 49,881 – 87,155

60,316 – 90,047 63,912 – 95,203 76,654 – 121,213 29,885 – 47,513 50,412 – 87,513

58,631 – 86,684 60,920 – 91,086 74,313 – 115,544 29,429 – 46,305 48,939 – 84,089

58,854 – 87,349 61,579 – 91,872 74,369 – 116,427 29,594 – 46,637 49,090 – 84,853

59,230 – 87,811 62,377 – 92,770 74,588 – 117,047 29,629 – 46,988 49,421 – 84,888

55,296 – 82,543 58,839 – 87,659 70,810 – 111,750 27,450 – 43,289 46,127 – 80,403

55,852 – 82,850 59,430 – 88,689 71,368 – 113,987 27,710 – 43,961 46,258 – 80,865

56,710 – 84,458 60,254 – 89,498 72,111 – 115,078 28,035 – 44,173 47,579 – 82,380

53,407 – 78,844 55,947 – 85,061 67,338 – 104,899 26,639 – 42,311 44,356 – 76,406

54,419 – 80,733 57,903 – 85,502 68,866 – 107,594 26,892 – 43,012 44,864 – 78,610

54,736 – 80,876 58,256 – 86,882 69,182 – 108,929 27,181 – 43,241 45,513 – 78,647

60,867 – 90,638 64,243 – 95,699 78,843 – 125,268 30,023 – 47,585 51,356 – 88,669

61,037 – 91,351 64,852 – 96,370 78,887 – 126,567 30,192 – 47,706 51,443 – 89,128

61,359 – 91,872 65,218 – 97,932 78,943 – 126,735 30,296 – 47,822 51,484 – 89,251




Finance

28

Financial Analyst Analyzes past and present financial data and estimates future revenues and expenditures, applying principles of finance. Develops integrated revenue/expense analyses, projections, reports and presentations. Creates monthly, quarterly and annual reports and ensures accurate recording of financial information. Requires a bachelor’s degree and 0-2 years of relevant experience.

Senior Financial Analyst Analyzes past and present financial data and estimates future revenues and expen-ditures, applying principles of finance. Develops integrated revenue/expense analyses, projections, reports and presentations. Creates monthly, quarterly and annual reports and ensures accurate recording of financial information. Requires a bachelor’s degree and 4-7 years of experience. May manage others.

Financial Reporting Accountant Prepares financial statements. Collects and analyzes financial data and ensures compliance with reporting guidelines. Researches accounting rules and regula-tions and makes policy recommendations. Requires a bachelor’s degree and 0-2 years of relevant experience. Some creativity and latitude is required. Typically reports to a supervisor.

Marketing Analyst Designs, creates and delivers marketing programs to support company products and services. Provides reports based on information collected and develops sales presentations. Requires a bachelor’s degree and 2-4 years of relevant experi-ence. Relies on experience and judgment. Significant creativity and latitude is expected. Typically reports to a supervisor.

Finance & Accounting

Financial Analyst

Senior Financial Analyst

Financial Reporting Accountant

Marketing Analyst


S 43,950 – 68,575 69,093 – 100,211 46,460 – 74,122 45,442 – 80,322

M 44,145 – 69,103 70,491 – 103,060 46,602 – 74,485 45,496 – 80,538

L 44,220 – 69,254 71,936 – 105,933 46,666 – 74,932 45,604 – 80,707


S 43,459 – 67,321 68,724 – 99,439 45,964 – 71,923 43,976 – 78,798

M 43,661 – 67,437 70,369 – 102,229 46,073 – 72,604 44,637 – 79,020

L 43,750 – 67,817 71,636 – 105,138 46,312 – 72,702 44,898 – 79,206


S 40,854 – 63,556 64,003 – 92,540 43,348 – 68,654 42,180 – 74,321

M 40,999 – 63,757 65,351 – 95,180 43,571 – 69,133 42,823 – 74,940

L 41,837 – 64,996 66,643 – 97,895 45,026 – 69,274 43,602 – 76,909


S 39,571 – 61,210 62,547 – 90,290 41,849 – 65,441 40,512 – 71,024

M 40,061 – 62,602 63,748 – 92,853 42,194 – 67,073 41,111 – 72,438

L 40,582 – 62,860 64,435 – 94,188 42,996 – 67,675 41,926 – 73,519


S 44,879 – 69,362 69,216 – 100,280 48,272 – 74,971 45,944 – 82,610

M 45,019 – 70,489 70,630 – 103,124 48,470 – 75,154 46,398 – 82,681

L 45,187 – 70,504 72,064 – 106,012 48,585 – 75,210 46,771 – 82,955



Tax Accountant Readies tax returns for individuals and businesses. Prepares and analyzes financial and tax accounts, records and reports. Determines taxes owed according to prescribed rates, laws and regulations. A bachelor’s degree and 0-2 years of experience is required. A CPA is preferred.

Tax Manager Responsible for managing the tax report-ing, tax planning and compliance function. Oversees the completion of accurate tax returns in order to minimize the tax obligations of an organization. Manages department responsible for preparation of tax returns. Requires a bachelor’s degree and 7 years of experience.

Tax Accountant

Tax Manager

43,048 – 67,122 94,141 – 159,050

43,250 – 67,485 95,225 – 159,442

43,359 – 67,510 95,363 – 159,569

42,552 – 65,689 91,816 – 149,219

42,684 – 66,137 91,889 – 154,572

42,834 – 66,187 94,133 – 158,077

40,091 – 61,842 87,573 – 148,235

40,195 – 62,157 90,741 – 148,864

40,489 – 63,270 91,765 – 149,124

38,798 – 59,462 82,199 – 135,325

39,274 – 60,755 84,348 – 138,451

39,671 – 60,981 85,181 – 144,892

43,985 – 67,880 101,345 – 169,668

44,008 – 68,745 101,741 – 170,016

44,183 – 68,846 102,239 – 170,450




30

Dispatcher Dispatches and manages drivers during their dedicated routes. Helps drivers meet revenue and mileage goals. Excellent communications, customer service and computer skills needed. Previous experience in transportation preferred.

Driver Operates large vehicles and supports varying routes locally, regionally and/or nationally. Responsible for picking up and delivering products in a timely and safe manner, while offering a high level of customer service. Must have a good driving record and possess a Class A driver’s license in your state.

CDL Driver, Class A Responsible for transporting products in an efficient manner while safely operating vehicles such as tractor trailers, bobtails, low boys, shuttles and buses. Must have a valid Class A driver’s license and clean driving record. Additional licenses and endorsements may be required, including double, triple, passenger, HAZMAT and tanker. High school diploma or equivalent required.

CDL Driver, Class B Must have proven ability to deliver products for customers in an efficient and safe manner. May operate a variety of vehicles, including bobtails, buses and shuttles. A range of endorsements may be required. Must have a valid Class B driver’s license and a clean driving record. High school diploma or equivalent required.

Transportation

Transportation

Dispatcher Driver CDL Driver, Class A

CDL Driver, Class B


S 31,659 – 56,970 15,278 – 28,779 38,781 – 62,609 31,030 – 55,375

M 31,762 – 57,006 15,329 – 28,820 38,860 – 62,919 31,112 – 56,011

L 31,876 – 57,629 15,405 – 28,859 39,211 – 63,645 31,400 – 56,443


S 31,068 – 55,607 14,980 – 27,824 37,967 – 60,857 30,189 – 53,389

M 31,376 – 56,561 15,021 – 27,966 38,578 – 61,361 30,755 – 54,796

L 31,508 – 56,697 15,259 – 28,556 38,621 – 61,531 30,773 – 54,852


S 29,299 – 52,673 14,141 – 26,098 36,158 – 56,695 28,996 – 51,356

M 29,516 – 53,380 14,619 – 26,185 36,579 – 57,885 29,060 – 51,685

L 29,706 – 54,804 15,079 – 27,004 37,581 – 58,557 29,964 – 52,985


S 28,178 – 50,635 14,018 – 25,923 35,155 – 55,769 28,513 – 49,116

M 28,467 – 51,032 14,060 – 26,000 35,531 – 56,369 28,711 – 50,680

L 29,018 – 52,447 14,802 – 26,324 35,635 – 56,597 28,799 – 51,170


S 31,877 – 58,083 15,406 – 29,003 39,382 – 63,910 31,801 – 56,737

M 32,570 – 58,112 15,773 – 29,042 39,954 – 64,224 31,997 – 56,807

L 32,635 – 58,217 15,889 – 29,164 40,597 – 65,571 32,186 – 56,966



CDL Driver, Class C Must have proven ability to deliver products for customers in an efficient and safe manner. May operate a variety of vehicles, including bobtails, buses and shuttles. A range of endorsements may be required. Must have a valid Class C driver’s license and a clean driving record. High school diploma or equivalent required.

Heavy Equipment Operator Responsible for setting up and operating heavy construction equipment. This includes the loading, unloading and moving of materials where and when needed. May also be responsible for repairing and maintaining equipment. Must have experience working with heavy machinery in a safe and efficient manner.

Mechanic Responsible for operating and inspecting vehicles and machinery to determine if repairs are needed. Assembly and disassembly required. Ability to communi-cate goals and problems both written and verbally is desired. High mechanical aptitude and experience are a must.

Route Specialist Effectively services various routes and assists in training new employees in servicing their territories. Excellent communication and customer service skills needed. Ability to travel and work long hours may be necessary.

Supervisor Supervises transportation activities while ensuring safety and compliance with Department of Transportation policies. Responsibilities include dispatching, routing and coordinating deliveries. Must have strong organizational skills and be able to multi-task.

CDL Driver, Class C

Heavy Equipment Operator

Mechanic Route Specialist

Supervisor

15,667 – 28,430 50,733 – 85,526 33,725 – 55,312 64,101 – 118,483 31,747 – 62,668

15,764 – 28,483 51,011 – 86,084 34,012 – 55,686 64,591 – 118,582 32,124 – 62,880

15,779 – 28,548 51,990 – 86,361 34,499 – 56,994 65,424 – 119,372 32,291 – 63,400

15,313 – 27,954 49,290 – 82,896 32,427 – 53,135 62,455 – 115,630 30,921 – 60,467

15,338 – 28,178 50,283 – 83,893 33,246 – 54,319 62,480 – 116,604 31,154 – 60,719

15,663 – 28,198 50,381 – 84,091 33,507 – 55,072 63,633 – 118,020 31,688 – 61,526

14,802 – 26,164 46,590 – 78,995 31,128 – 50,800 59,552 – 111,438 29,863 – 58,290

15,076 – 27,101 47,089 – 79,724 31,164 – 51,294 59,874 – 112,370 29,935 – 58,544

15,130 – 27,500 48,750 – 80,702 31,446 – 52,984 62,046 – 113,280 30,671 – 59,281

14,094 – 25,204 45,492 – 75,829 29,188 – 47,882 58,278 – 106,734 28,611 – 55,313

14,216 – 25,603 45,770 – 76,811 30,896 – 49,630 59,212 – 110,134 28,961 – 55,774

14,618 – 25,882 46,284 – 78,584 31,074 – 49,883 59,365 – 110,829 29,564 – 58,197

15,960 – 28,716 52,130 – 87,009 34,536 – 57,172 65,738 – 119,954 32,773 – 63,809

15,985 – 28,814 53,670 – 88,060 34,972 – 57,270 65,838 – 122,803 33,464 – 64,117

16,273 – 29,528 53,968 – 88,206 35,000 – 57,648 67,489 – 122,869 33,778 – 64,829

32

For more information on these topics, or to connect with the top talent in your market, please contact your local Adecco representative or visit adeccousa.com today.

For even more insight into how to attract and engage the people you need, we offer the following resources:

An expansive library of white papers, articles, on-demand webinars and more, featuring expert advice on emerging trends that will impact your business.

A variety of advice and perspectives spanning generations, skill sets and industries from our workplace bloggers at blog.adeccousa.com.

Daily updates on the job market, workforce best practices and exciting events via our Facebook, Twitter, LinkedIn and Google+ pages.

Go beyond the guide.

We hope our 2015 Salary Guide helps you take a multidimensional approach to hiring and retaining top talent in this competitive marketplace.

©2014 Adecco

877.8.adeccoadeccousa.com/salaryguide

Adecco Staffing, USA is the nation’s leading provider of recruiting and workforce solutions.

We partner with small and mid-sized businesses, as well as Fortune 500 companies across all major industries. We also offer job opportunities and advice to American workers at every stage of their careers. Adecco has more than 500 locations and, on any given day, connects 70,000+ workers to the best job opportunities across the country, making us one of America’s largest employers.

We leverage this position of leadership to help individuals continuously improve their position at work and in life. To be fulfilled, but never complacent. To set their sights higher and achieve more than they thought possible. Whether your goal is to change careers, or change the world, we want to help you find what you’re looking for and get more out of work.

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