acustomer’sjourneytosaasadopconwith* … · deployment!lockzin* paas* saas*? no!!...

$: A*Customer’s*Journey*to*SaaS*AdopCon*with* … · DEPLOYMENT!LOCKZIN* PaaS* SaaS*? NO!! PREZINTEGRATION* PUBLIC* PRIVATE* ToocomplexforLOB&! applicaonsITtointegrate! Integra:on!pla\orms!lacked!preZ$
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

A Customer’s Journey to SaaS AdopCon with Oracle IntegraCon Cloud Service

Ravi Gade, Senior Director, Calix Inc. Ramkumar Menon, Principal Product Manager, IntegraCon Cloud Service Ricardo Ferreira, Principal SoluCons Architect, Cloud Architects A-‐Team

Copyright © 2015 Oracle and / or its affiliates. All rights reserved. 2

The World is Changing – for our customers, and for us!


...and it demands a Strong Integra:on Founda:on

FLEXIBILITY & CHOICE CONNECT EVERYTHING SIMPLIFY INTEGRATION

Allow your integraCons to transiCon into the cloud, or be extended on any plaTorm

Unify connecCon to devices, data, APIs & applicaCons

Eliminate complexity between cloud and mobile apps as the foundaCon for a connected business


IntegraCon is Sexy Again, but with New Priori:es

SPEED TO RESPOND SPEED TO BUILD SPEED TO DEPLOY

Respond to market shiYs faster through acConable and predicCve intelligence

Wire new and change exisCng business processes quickly to deliver new products and services

Quickly deploy in cloud & transparently move workloads between cloud and on-‐premise

Copyright © 2015 Oracle and / or its affiliates. All rights reserved. 5 5

Service IntegraCon Landscape

5

SaaS applicaCons are available for the enterprise today. 23 on average for each enterprise

Number of connected digital endpoints including MOBILE is esCmated in 2020

of the world’s data has been created in the last two years. Having the right data at the right Cme is more crucial

+2,300

90%

Source: ConstellaCon Research: “Businesses Must Answer the Call for Cloud Based IntegraCon”

73°

47B


IntegraCon Cloud Service High produc:vity, Self Service Integra:on

6


EXPERTS ONLY

DESIGNED FOR COMPLEXITY

NO APPLICATION AWARENESS

NO EXPERT GUIDANCE

DEPLOYMENT LOCK-‐IN

PaaS SaaS

?

NO PRE-‐INTEGRATION

PRIVATE PUBLIC

Too complex for LOB & applica:ons IT to integrate

Integra:on pla\orms lacked pre-‐built integra:ons and awareness

of applica:ons

Introduces unnecessary errors

Different standards, architecture, and components between public & private

Requires rebuilding applica:on integra:ons

Five Reasons Why a New Approach is Needed


Oracle’s IntegraCon Cloud Service : Strategy

ON-‐PREMISES

On-‐premises Integra:on Pla\orm

Integra:on Pla\orm as a Service

HYBRID

On-‐premises Integra:on Pla\orm

CLOUD

Integra:on Pla\orm as a Service

APIs

APIs

APIs

APIs


Oracle IntegraCon Cloud Service

9

Oracle Applica:ons, SAP, customer, legacy…

ON-‐PREMISES

3rd Party ORACLE CLOUD

Salesforce

Oracle Integra:on Cloud Service

Oracle SaaS Applica:ons

•  What it does: –  Designed for SaaS –  Integrates applicaCons across clouds and on-‐premises

•  Key Features –  Easy to use for LOB/Apps IT & IT developed integraCon –  Prebuilt integra:ons for common scenarios –  Recommenda:ons to guide mapping –  Automated provisioning, back-‐up, patch updates, and upgrades –  Rich Library of adapters/APIs for Oracle and 3rd party applicaCons –  Secure On-‐premise integraCon using lightweight Agent

•  Benefits –  Faster integraCon of applicaCons –  Increased business agility –  Lower cost of ownership


Calix ICS IntegraCon Experience

Owner: Ravi Gade Sr. Director, IT Enterprise Applica:ons Oct 25, 2015

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 11

Agenda

Ø Overview of the Company and background Ø  Business and Technical Requirements

Ø  Key drivers for Hybrid Cloud IntegraCon Ø  Story of ICS adopCon Ø  Topology and Architecture Ø Number and Nature of integraCon flows deployed

Ø  Benefits vs incumbent integraCons Ø Q & A


Calix Overview Ø Calix, a global leader in broadband communicaCons access soYware, systems, and services, and publicly traded on the NYSE.

Ø Our soluCons are deployed in over 80 countries globally. Ø  In the US, 85% of local exchange carriers uses Calix soluCons. Ø 18M+ ports shipped to Over 900 world’s leading fiber communicaCon service providers.

Ø Market leader for North America fiber access OLT ports and US fiber access deployments.


About Me • 

Ø  I am a Senior Director, leading enterprise applicaCon team at Calix Ø  Enterprise applicaCons team Responsible for IT ApplicaCons including Oracle EBS,

Oracle Business Intelligence, IntegraCon PlaTorms, Oracle Agile PLM, Oracle BMI, Salesforce, Workday, Adobe AEM and Hyperion Systems.

Ø  Holds Masters Degree in Computer Science Ø  20+ Years Experience on implemenCng several Oracle Products Ø  Previously worked for Companies like HP and Symantec


Business and Technical Requirements Ø Calix competes in a highly compeCCve global market for broadband equipment against companies who are oYen much larger than ourselves

Ø Calix must innovate not only from a product perspecCve, but from an efficiency and effecCveness perspecCve as well

Ø From a tech perspecCve, we were looking for a plaTorm for rapid integraCon of mulCple plaTorms

Ø Calix has a heterogeneous IT landscape. This includes on premise and cloud (SaaS) applicaCons

Ø Calix business users depends on data integrity across these mulCple enterprise applicaCons.


Key Drivers for Hybrid Cloud IntegraCon Ø  At present, we are using different plaTorms/tools to move data across these enterprise applicaCons.

Ø  As Technology leaders, we would like to bring innovaCve cloud technologies that fits our IT strategy. Ø  Consolidate mulCple integraCons tools into one single plaTorm to improve Business and IT efficiency

Ø  Able to build secure integraCons regardless of the applicaCon or plaTorm with minimal maintenance from IT


Story of ICS AdopCon Ø  We at Calix evaluated many integraCon plaTorms and found Oracle ICS as the soluCon that supports

both our strategic and immediate goal.

Ø  Rapid deployments – ReducCon in “go to market Cme” , Built in adaptors

Ø  Able to build secure integraCons regardless of the applicaCon or plaTorm, requires minimum maintenance from IT

Ø  Able to build integraCons in few hours. InteracCve UI, helping us to leverage exisCng team, does not require special skills

Ø  Able to build SaaS to SaaS and SaaS to on-‐premises integraCons in just a few clicks.


Calix IT Architecture (As-‐Is)


Calix IT Architecture (To-‐Be)

ICS

ICS

ICS

ICS


Publisher 1

Publisher 2 Dispatcher 2

Dispatcher 1

Author 1

ELB

Produc:on Cluster

I C S

Salesforce

Pardot

Accounts

Contacts

Users

Products

SS NoCficaCons

EnCtlements

Account Teams

Pardot NoCficaCons

User RegistraCon

SMTP

WCM - Architecture


ICS – Designer - Connections


ICS – Designer - Integrations


ICS – Monitoring - Dashboard


Number and Nature of IntegraCon Deployed Ø  At Calix, we have completed our first cloud-‐to-‐cloud applicaCon integraCon project using Oracle ICS.

Ø  As part of it, We had requirement to integrate customer portal on Adobe Experience Manager (AEM) and Salesforce (SFDC) applicaCon.

Ø  It includes bi-‐direcConal data flow, from AEM to SFDC and vice versa.

Ø  We have leveraged out-‐of-‐the box Salesforce Adapter, SOAP-‐to-‐REST and REST-‐to-‐SOAP integraCons.

Ø  We have implemented a total of 24 integraCons for this project with in two weeks.


IT Benefits vs. Incumbent ImplementaCons Ø  Rapid deployments – ReducCon in “go to market Cme” ,

Ø  Built in adaptors – Built in adaptors like Salesforce, REST and SOAP protocols are reducing implementaCon efforts drasCcally

Ø  Reducing IT complexity -‐-‐ Consolidate mulCple integraCons tools into one single plaTorm

Ø  Able to build secure integraCons regardless of the applicaCon or plaTorm, requires minimal maintenance from IT

Ø  Able to build integraCons in few hours. InteracCve UI, helping us to leverage exisCng team, does not require special skills


Business Benefits Ø  Super User able to build there own non-‐complex integraCons.

Ø  Quick ROI Due to Rapid deployments Ø  Immediate value add to Business

Ø  Real-‐Cme Data sharing across business funcCon

Ø  Increase efficiency by automaCng Business Processes across enterprise applicaCons

Ø  Built iniCal IntegraCons 6x Faster


Development Best PracCces for ICS

• Contract First Design Approach • Geung Serious: End-‐2-‐End Flow TesCng •  Embracing XML via XPath, XSLT and WSDL •  IntegraCon is not Science: It is Art!

26

Lessons Learned from the Use Cases Implementa:on


Contract First Design Approach

•  It creates an interesCng loose coupling between consumers and ICS. • Avoid the potenCal "Lost" of the already constructed flow and mappers. • Provides collaboraCon and agreement between all parCes, including the connecCon providers (i.e.: Outbound/Business Services). • Data mapping happens almost automaCcally due the design cohesion. • Helps in the idenCficaCon of fine grained and coarse grained services.

27

Crea:ng Service Interfaces before the Flow Construc:on


Geung Serious: End-‐2-‐End Flow TesCng

• Developers use to believe that by tesCng each integraCon part individually (and geung green status) will ensure the success of the overall integraCon. • Another terrible assumpCon is creaCng too much effort in happy path scenarios (i.e.: assuming that the consumer send all the required data). •  Test must focus on failures, not success. Force the tests to break the flows. • Once an integraCon is acCvated, begin the tests by calling the exposed endpoints via remote consumers, preferably outside from the OPC. • Also bother with non-‐funcConal requirements such as scalability limit, security, data confidenCality, schema evoluCon and downCmes.

28

Func:onal Tes:ng in Cute, but Does Not Reveal Errors


Embracing XML via XPath, XSLT and WSDL

•  Internally, ICS handles lots of XML payloads to execute its funcCons. • As such, having deep understanding about how an piece of data is read or write using XML helps during troubleshooCng, specially with the mappers. • Most of the Cme, developers got "Stuck" while tesCng their mappings due the fact that some variable assignment is not allowed in XPath. • AlternaCvely, there are lots of built-‐in funcCons in ICS that are commonly known XSLT funcCons. And XSLT can be quite tricky most of the Cme. •  For SOAP-‐based web services, knowledge about WSDL helps understanding why ICS "Don't show the proper operaCons and/or data" in the flows J

29

Your Exis:ng XML Skills has Much More Value than you Think!


IntegraCon is not Science: It is Art!

•  It can be obvious, but as much ICS tries to afford different integraCon styles, it is very important know which specific use cases ICS cares about. • Architectural discussions about messaging styles (Oneway, Req/Resp, SAF) and the limitaCons of the supported adapters helps keep ICS preyy sharp. •  These discussions must include SaaS SME's that must help developers understand some requirement from the applicaCon point-‐of-‐view and not, from the service endpoint point-‐of-‐view. •  The SEI's ATAM (Architecture Tradeoff Analysis Method) tool can be of great help during incepCon and elaboraCon project phases.

30

Designing Integra:on Architectures that Answer the Right Ques:ons

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

Content Based RouCng, Filtering, Scheduling and more

Long running business processes

Collect real-‐Cme metrics within minutes from iniCal setup Zero coding Real-‐Cme analyCcs for applicaCon integraCons Business Friendly

~100 adapters for various SaaS, on-‐premise and technology endpoints

BidirecConal integraCon

Built-‐in Real-‐Cme, file-‐based, batch support

Richer integraCon with other cloud services such as Process, IoT and Mobile

ConCnuous build and delivery through Developer Cloud

What’s Next for the IntegraCon Cloud Service NEXT 12 MONTHS

ORCHESTRATION ANALYTICS

CONNECTIVITY INTEGRATED SUITE

31

GTM

Database

Oracle Messaging Cloud Service

Oracle

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

Sales

Salesforce.com Oracle Sales Cloud Siebel CRMOD MS Dynamics CRM Sugar CRM CPQ

HR/Payroll Technology Social

Oracle HCM Workday Taleo ADP Concur SuccessFactors PeoplesoY

SOAP REST JMS Oracle Messaging Cloud FTP File AQ MQ Sockets Email XMPP SMPP APNS

Produc:vity

Oracle Document Cloud Service Oracle Storage Service Amazon SQS Amazon Simple Storage Service Box DropBox Google Drive Amazon Cloud Drive Twilio Uber Evernote EventBrite Google Calendar Gmail Google Tasks Google Contacts MicrosoY 365 Jira GitHub

Facebook Twiyer LinkedIn

Big Data

Hadoop MongoDB Apache Spark Splunk Hbase Cassandra

Marke:ng

Eloqua Responsys Bluekai Marketo SRM

ERP

E-‐Business Suite SAP Fusion ERP Cloud NetSuite JD Edwards

Commerce

Ariba Oracle Commerce Cloud

Service

RightNow TOA ServiceNow Zendesk

ConnecCvity -‐ IntegraCon Cloud Service

2015-‐2016

32

Database

Oracle SQL Server DB2 MySQL PostgreSQL Sybase; Informix


ESS, Healthcare IntegraCon

BAM, Stream Explorer

On-‐premise Agent

ElasCc Scale-‐in Scale-‐out

ICS B2B Adapter

Collect real-‐Cme metrics within minutes from iniCal setup Zero coding Real-‐Cme analyCcs for applicaCon integraCons Business Friendly

~100 adapters for various SaaS, on-‐premise and technology endpoints

BidirecConal integraCon

Built-‐in Real-‐Cme, file-‐based, batch support

Richer integraCon with other cloud services such as Process, IoT and Mobile

ConCnuous build and delivery through Developer Cloud

What’s Next for the SOA Cloud Service NEXT 12 MONTHS

CORE ANALYTICS

CONNECTIVITY INTEGRATED SUITE

33

GTM

Database

Oracle Messaging Cloud Service

Oracle


• Oracle IntegraCon PlaTorm Cloud Service offers – Depth and Breadth of funcConality for APIs, Data, Services and Events integraCon – Designed for SaaS, IT & Data – Purpose built for Hybrid IntegraCon

• A soluCon for all enterprise personas and requirements – For Developers – For Departmental Users

• A flexible deployment opCon for on-‐premise deployments – Similar operaConal experience as the Public Cloud

Oracle IntegraCon PlaTorm Cloud Service: Summary

34

a*customer’s*journey*to*saas*adopcon*with* … · deployment!lockzin* paas* saas*? no!!...

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