activity 4.6 – training final report on training on mass...

Activity 4.6 – Training

Final Report on Training on Mass Evacuation in Ports

Document No: MONALISA 2 0_D4.6.2

MONALISA 2.0 - FINAL REPORT ON TRAINING ON MASS EVACUATION IN PORTS 1

DOCUMENT STATUS

Authors

Name Organisation

José Andrés Giménez Valenciaport Foundation

Mercedes de Juan Valenciaport Foundation

Fernando Gimeno Port Authority of Valencia

Rafael Company Valenciaport Foundation

Review

Name Organisation

José Andrés Giménez Valenciaport Foundation

Approval

Name Organisation Signature Date

Document History

Version Date Initials Description

V.01 July 2015 Adaptation of Training Requirements


DISCLAIMER

Use of any knowledge, information or data contained in this document shall be at the user's sole risk. The authors of this report accept no liability or responsibility, in negligence or otherwise, for any loss, damage or expense whatever sustained by any person because of the use, in any manner or form, of any knowledge, information or data contained in this document, or due to any inaccuracy, omission or error therein contained.

This document reflects the authors view and the European Commission is not liable for any use that may be made of the information contained therein.


CONTENTS

1 Introduction .................................................................................................................. 5

2 Purpose of the Port Mass Evacuation Training ......................................................... 5

3 Training Contents ........................................................................................................ 6

3.1 General Syllabus...................................................................................................... 6

3.2 Training Topics ........................................................................................................ 7

3.3 Training Delivery and Management Plan ................................................................. 9

3.4 Trainers’ Qualifications........................................................................................... 11

3.5 Course Time Table ................................................................................................ 12

3.6 Training Place and Facilities .................................................................................. 14

4 Evaluation Process .................................................................................................... 16

5 Who can attend the Training – Trainees Selection .................................................. 16

6 Training Delivery and Results ................................................................................... 17

6.1 Training Attendance ............................................................................................... 17

6.2 Evaluation and Results .......................................................................................... 18

6.3 Evaluating the Training Efficacy ............................................................................. 24

6.4 Nomination of Candidates to Participate in the MRO Exercise ............................... 25

7 On the Field Evaluation ............................................................................................. 25

7.1 Exercise Area of Performance and Role within the Exercise .................................. 25

7.2 Key Performance Indicators Matrix ........................................................................ 26

7.3 Final Assessment ................................................................................................... 27

7.4 Added Value to the Staff Improvement Skills ......................................................... 28

7.5 Added Value to the Improvement of Maritime/Port MRO ........................................ 28

7.6 Potential Impact in a Future Master of Sciences in Maritime Safety Training ......... 28

8 Annex 1: References ................................................................................................. 29

9 Annex 2: Abbreviations ............................................................................................. 30

10 Annex 3: Pictures ....................................................................................................... 32


1 Introduction Scope and Purpose

MONALISA 2.0 represents a paradigm shift and a challenge for the maritime industry in the coming years and beyond 2020. The next generation of maritime transport will become more efficient and sustainable, as well as safer and more profitable by means of the emerging Information and Communication Technology (ICT) solutions based on the Internet. Nevertheless, the challenge of properly implementing and using such ICT tools on board ships, the safety management operations or critical situations at sea and in ports solutions, make the international maritime authorities focus on the important role of the human element in maritime safety. Statistics show that the human element is the primary contributing factor in the vast majority of maritime incidents and accidents. As a result, the increasing attention on training has been addressed by the international community. Maritime training and education is expected to contribute significantly to increased maritime safety, not only from the ship's point of view but also from the perspectives of search and rescue operations and port preparedness in case of incident/accidents. This final report explains the definition and results of the training on “SAR and Mass Rescue Operations”, after the provision of the training and its further test during the activities carried out in 2015 by means of the mass rescue operations (MRO) exercise. This training approach is expected to contribute to the improvement and optimisation of the response to any crisis scenario where large passenger ships are involved; minimising the loss of lives, maritime environment damage and finally, loss of the ship and the goods. This topic covers safety and mass evacuation operations and plans in ports and its passenger facilities. It includes a training strategy for the requirements for the people involved in the safety operations in ports, focused on mass and crowded emergencies in passenger terminals or within port waters. The IMO model and other training standards and requirements from IALA and ILO are considered. The use of e-learning innovations and practical activities in specialized centres like Integral Maritime Safety Jovellanos Centre, Chalmers University and Valencia Port Foundation are considered.

2 Purpose of the Port Mass Evacuation Training The aim of the course is to prepare all the stakeholders involved in port safety and security operations to manage a massive evacuation from both passenger or cargo terminals. A Port Mass Evacuation requires immediate response to assist a large amount of people in distress. Nowadays, the resources available to port authorities are usually not enough to face events of this magnitude. It is necessary to put well planned and carefully coordinated measures into practice, and to make use of a variety of


organizational resources. This course is designed to train multidisciplinary groups of people involved in Port Mass Evacuation: port safety and security officers, port police, state security forces, medical personnel, etc. Learning and discussing together will reinforce the collaboration that is essential when facing a Port Mass Evacuation.

3 Training Contents The training requirements for this topic are inspired by the experience that has been acquired by port practice when dealing with emergencies in a port environment. Training requirements will be supported by reference IMO Model courses related to port safety as well as the different port contingency plans that ports should deploy in case of emergency. Mass evacuation in ports covers a multi-disciplinary approach, as the reasons for a mass evacuation can be very different and present different levels of emergency. For this reason the training action should focus on the identification of causes and proper management of emergency situations. Risk assessment will be a central part of the training part as strategic methodology to identify critical risks that may require a mass evacuation within the port environment. The training concepts have been adapted the contents to the mass evacuation and critical situations management in ports, passenger terminals or port waters. These requirements will define the training material in both components, theoretical and practical including the evaluation strategy. The training action takes as international standard reference the requirements on port safety established by the ILO Revised Draft Code of Practice on Safety and Health in Ports. Other related international training standards are well addressed in different IMO Model courses which are following mentioned:

• IMO 1.10 “Dangerous, Hazardous and Harmful Substances”.

• IMO 1.20 “Fire Prevention and Fire Fighting”.

• IMO 2.03 “Advance Training in Fire Fighting”.

• IMO 3.09 “Port State Control”.

3.1 General Syllabus This section provides the topics required for the training action related to mass evacuation in ports. The objectives of the training action will be to acquire the knowledge, understanding and proficiency on the following issues:

• To be able to determine and evaluate the levels and types of risks (especially those related to situations involving dangerous goods and/or fire) associated to the vessel-port interface, operations and equipment involved.

• To know the procedures defined in case a mass evacuation situation takes place in a port, taking into account the nature of the causes of such evacuation: safety


(accidents) or security (illicit actions).

• To know which human, technical and organizational resources may be put in place in order to respond accordingly to the mass evacuation emergency.

• To know the co-ordination management and structure and phases of the emergency response. Agents and institutions involved. Technical and information means involved.

3.2 Training Topics The course will focus on the following topics: Module 1. Port Safety and Security

• Ports and types of port installations

• International and national regulation covering port safety and security aspects.

• Port Safety and Security Plans: Port Self-Protection Plan

• Port Installations Safety and Security Plans

Visit to the Port of Valencia

Module 2. Vessel Safety and Security Aspects

• Introduction: Types of vessels and their safety and security systems

• Types of accidents on board vessels

• International and national regulation in vessels safety and security aspects

• Vessels Safety and Security Plans

Visit to Transmediterranean Vessel

Module 3. Safety and Security Risk Evaluation

• Main safety and security risks associated to port activities

• Methodology for risk evaluation at ports

• Control measures

Visit to the Emergencies Port Control Centre

Module 4. Crisis Management and Port Mass Evacuation

• Structure, responsibilities and coordination of the Emergencies Port Control Centre

• Planning and coordination of accidents involving multiple human casualties

• Sanitary coordination of accidents involving multiple human casualties


• Firefighting coordination of accidents involving multiple human casualties

Module 5: The Human Factor

• Basic concepts

• Psychological impact on the victims

• Psychological actions in emergencies

• Consequences after intervention


3.3 Training Delivery and Management Plan

Management aspect Description

Methods for the Course Delivery:

Classrooms with multimedia facilities, simulation-based classroom, laboratory training, on field/on board training, etc.

Classroom with multi-media facilities

Course intake limitations:

Maximum number workstations, maximum, number of trainees

Maximum number of workstations: 2 per room

Maximum number of trainees: 2 per room

Staff Requirements:

Qualifications of Instructors and Trainers, IMO certified, experience, etc.

Certification on ISPS Code would be desirable for at least one trainer.

Teaching facilities and equipment:

PCs, screen projection, internet connection, workstations, connections, piping, special wear, GPS, Communications, Radio, any other special feature, etc.

Two classrooms with capacity for 50 and 30 students respectively, equipped with audio-visual resources and internet connection, including Wi-Fi. Plugs for laptops available in both rooms.

Teaching aids:

Training manual, instructor manual, audio-visual aids, databases, etc. Please name each teaching aid as A1, A2, An, etc. In order to be mentioned when course descriptions are required further.

Support material in paper and electronic format will be available.

Bibliography and support references, textbooks, etc.:

Please make reference to the textbooks and teaching materials as bibliography rules employed at educational

IMO model courses will be taken as bibliography references as well as other related courses.

ILO Revised Draft Code of Practice on Safety and Health (2005)

IMO 1.10 “Dangerous, Hazardous and Harmful Substances”


level. (2002 last published)

IMO 1.20 “Fire Prevention and Fire Fighting” (2000 last published)

IMO 2.03 “Advance Training in Fire Fighting” (2000 last published)

IMO 3.09 “Port State Control” (2001 last published)

Certification if applicable:

If your course or module is certified, please indicate it.

A certification will be issued to the students that pass the course.

Balance of Theoretical and practical classes:

Example: 30/10 – 30 Theory/10 Practice on field

Theory: 30 hours:

Practice: 10 hours


3.4 Trainers’ Qualifications Trainers will be qualified in port safety and security competences, providing international certification according to IMO ISPS Certification. In particular, port operative safety supervisors as well as port facility security officers will be part of the training staff. Following, a brief curriculum of the instructors involved in MONALISA 2.0 4.6.2 Training Port Mass Evacuation is provided:

INSTRUCTOR JOB OCCUPATION COMPANY / INSTITUTION

Federico Torres Monfort Deputy Head of General Services

Port Authority of Valencia

Fernando Gimeno Cervera Chief of Port Industrial Safety Port Authority of Valencia

Sebastián Naranjo González

Chief of Port Operative Security


Raúl Cascajo Jiménez Chief of Environment Valencia Intermodal Platform

Mercedes de Juan Muñoyerro

Innovation Project Manager Valenciaport Foundation

Javier Ruiz Haba Chief of the Emergencies Port Centre


Purificación Sánchez Cuesta

Chief of Sanitary Emergencies Valencia Regional Government

Mariano Navarro Serer Coordinator of Psychological Intervention – Group of Valencia Catastrophes and Emergencies

Valencia Regional Government

Antonio Padial Head of the Valencia Search and Rescue Port Control Centre

General Directorate of Merchant Shipping – Ministry of Public Works

David Roca Head of Valencia Firefighting Valencia Regional Government


3.5 Course Time Table Week 1

Monday 1st June

Professor Time Theme

Federico Torres

15:00-17:00 M1 - Theme 1. Introduction: Ports and types of Port Facilities

Federico Torres

17:00-18:30 M1 - Theme 2. International and National Regulation

Fernando Gimeno

18:30-20:00 M1 - Theme 3 Port Safety and Security Plans

Tuesday 2nd June


Federico Torres

15:00-17:00 Visit to the Port of Valencia

Sebastián Naranjo

17:00-18:30 M1 - Theme 4: Port Safety and Security Plans: Self-Protection Plan

Raúl Cascajo

18:30-20:00 M2 - Theme 1: Introduction: Types of Vessels and Safety Systems on Board

Wednesday 3rd June


Raúl Cascajo

15:00-16:30 M2 - Theme 2: Types of Accidents on-Board Vessels

Raúl Cascajo

16:30-18:00 M2 - Theme 3: International and National Regulation

Mercedes de Juan

18:00-19:30 M2 - Theme 4: Introduction: Types of Vessels and Safety Systems on-Board

Thursday 4th June


Fernando Gimeno

15:00-16:30 M3 - Theme 1: Types of Risks Associated to Port Activities

Mercedes de Juan

16:30-18:00 M3 - Theme 2: Methodology for Port Risk Evaluation

Mercedes de Juan

18:00-20:00 M3 - Theme 3: Control Measures


Friday 5th June:


Federico Torres

15:00-17:00 Visit to the Emergencies Port Control Centre

Antonio Padial

17:00-19:30 Visit to the Search and Rescue Control Centre

Week 2

Thursday 11th June


Javier Ruiz 15:00-16:00 M4 – Theme 1: Emergencies Port Control Centre

Montserrat Rodriguez

16:00-17:30 M4 – Theme 2: Coordination of accidents with multiple casualties

Purificación Sánchez

17:40 – 19:00

M4 – Theme 3: Coordination of accidents with multiple casualties

David Roca 19:00-20:00 M4 – Theme 4: Firefighting in accidents with multiple casualties

Friday 12th June


Mariano Navarro 16:00-21:00 M5 – Themes 1 and 2

Saturday 13th June:


Javier Ruiz 09:00-14:00 M5 – Themes 3 and 4


3.6 Training Place and Facilities The course was imparted at the Valenciaport Foundation facilities. Inaugurated in 2004, the Valenciaport Foundation Training Area is certified by ISO 9001. The premises are located within the Port Authority of Valencia Headquarters at the Port of Valencia (Spain).

Figure 1. Port of Valencia (Spain)

Source: Port Authority of Valencia

Figure 2. Valenciaport Foundation Training Facilities

Source: Valenciaport Foundation


Figure 3. Visit to the Emergencies Port Control Centre – Port of Valencia


Figure 4. Visit to the Search and Rescue Control Centre – Port of Valencia



4 Evaluation Process To obtain the course certificate course, trainees must attend ninety percent of the lectures. Absence is not permitted to any practical exercise in the simulator. Total assessment:

T.A. = 0,4 Q + 0,6 C.A.

T.A. = Total assessment

Q = Quiz (Examination of knowledge)

C.A. = Continuous assessment

The Quiz may include multiple-choice / true-false / short answer questions regarding theoretical contents.

Continuous assessment will assess work developed during practical lessons using the following criteria:

• Depth and breadth of knowledge demonstrated,

• Quality of thinking in evidence,

• Quality of communication

• Leadership skills developed.

5 Who can attend the Training – Trainees Selection

The course is oriented (the list is not exclusive) to:

• SAR and Coast Guard officers

• Port community safety staff

• Merchant marine crew members and officers

• Vessel owners and operators

• Maritime Education and Training (MET) Trainers

• Port Safety and Security Officers

• Fire fighters

• Emergency and medical personnel

• Port police

• Port employees

• Any other stakeholder that could be involved in the Port Mass Evacuation training.


6 Training Delivery and Results

6.1 Training Attendance All trainees had to sign a timesheet attendance control each one of the training days.

Timesheet Attendance Control


6.2 Evaluation and Results The course had as evaluation instrument one final exam composed by 20 questions related to the theoretical and practical contents exposed. Following, the exam jointly with the right answers marked in yellow is provided.


The marks obtained by the trainees are following provided. All the participants obtained high qualifications as it can be seen in the table below.


6.3 Evaluating the Training Efficacy The trainees evaluated the course using a template. The trainees were asked about the following criteria related to the course:

• Content

• Practical orientation

• Fulfilled expectations

• Job applicability

• Acquired knowledge

• Global evaluation

The evaluation also included the following questions:

What’s your opinion about organisation and course calendar?

What’s your opinion about the location and course facilities?

What’s your opinion about the course format?

Has the course improved your actual skills on port mass evacuation?

What’s your opinion about the communication received from the course organisation?

What’s your general level of satisfaction about the course?


6.4 Nomination of Candidates to Participate in the MRO Exercise The following trainers attended in the MRO Exercise conducted at the Port of Valencia:

Federico Torres Monfort

Fernando Gimeno Cervera

Raul Cascajo Jiménez

Mercedes de Juan Muñoyerro

Sebastián Naranjo González

Javier Ruiz Haba

Antonio Padial

7 On the Field Evaluation This section is referred to the assessment of the training course during the MRO exercise. The evaluation has been performed by the trainers and the trainees selected during the training delivery process. Some key performance indicators have been tested during the exercise.

7.1 Exercise Area of Performance and Role within the Exercise The trainers participated in the MRO Exercise in the area of Port Mass Evacuation, in the simulation part that was focused on the reception, sanitary attendance and evacuation at the port of the victims evacuated from the Juan J. Sister vessel, Phase 4 of the exercise.

The trainers’ role was the coordination and execution of the activities scheduled in the last phase of the exercise, deployment of technical and human resources in the port area dedicated to give sanitary coverage to the potential victims coming from the vessel.

The main actions taken in that phase comprised the activation and execution of the different safety and security plans at port level, including the Port Self-Protection Plan and the Port Security Plan.

Coordination with regional safety and security bodies was also executed, including:

• Valencia region Firemen

• Valencia region emergencies units

• National Police

• Civil Protection Bodies


7.2 Key Performance Indicators Matrix This matrix evaluates the efficacy of the training module according to the experience during the exercise. Key Performance Indicators are a series of measurements of how the trained staff is applying in the short term, the training received in a previous stage. Operational managers use these indicators to find out how they are performing and what they can do to make the operations better overall. Training evaluators and assessors also use them when making decisions about improvements for future success of the training program aligned with real needs. The matrix reflects the strength or weakness of different aspects of the knowledge acquired to improve the performance and response during specific functions within the exercise. The values of the key performance indicators are: D – Disagree

MA – Moderately agree

A – Agree

CA – Completely agree

NA – No answer

Key Performance Indicator D MA A CA NA

Exercise is suited to the following situations:

• Prerequisite knowledge sufficiency

X

• Target skills trained have considered the exercise requirements

X

• The exercise setting has been easily replicated during training

X

• The target skills involve real life situations

X

• Training tasks closely match tasks in the exercise

X

• Enables to use new technologies/gadgets

X

Exercise is not best suited to the following situations:

• To develop the training received

X

• To interact with X


different staff positions

• Situations designed restrict the efficient performance of skills

X

• Skills require more considerable practice before this type of exercise

X

• Large numbers must be trained at the same time

X

• Measure the errors or time loses during response

X

Exercise made possible to improve:

• Reducing the panic situations

X

• Coordinate evacuation/rescue actions with crew members

X

• Coordinate actions with the port and land life protection agencies

X

• Apply first aids X

• Optimise the units operations

X

• Minimise errors and gain time

X

Other considerations, please write your comments

7.3 Final Assessment The analysis and results from the KPI matrix reveal that the course content meets on a large scale the needs of a real MRO and fill the gap between the knowledge of the trainee before attending the course and the skills the trainee will need in a real scenario. Similarities are useful to detect relevant problems that require adequate solutions.


The exercise conducted at the Port of Valencia revealed a need of increasing the number and scope of these types of exercises since several coordination improvement opportunities were identified in the last phase of the simulation. The exercise will serve to define better communication procedures and coordination protocols in order to manage a large-scale port evacuation in an efficient and safe way.

7.4 Added Value to the Staff Improvement Skills The added value to the staff improvement skills was very much focused on the opportunity to get involved in a multiple coordination scenario in which several agents were performing actions in a simultaneous way. The approach to reality in the exercise was very high and this allowed the trainers to put in practice their knowledge and skills in a very realistic operational environment. Thank to this, the trainers had the opportunity to get a real measure of their managing capacity and resolution skills, interacting with a highly heterogeneous group of safety/security profiles.

7.5 Added Value to the Improvement of Maritime/Port MRO The added value to the improvement of maritime and port mass evacuation has been precisely the combination of both dimensions of this type of large emergency. Specific attention has been paid to the transitions between the maritime and the port evacuation phase. The exercise was very valuable as it deployed in the same scenario the whole process of mass evacuation, first from the maritime point of view and afterwards from the port/hinterland perspective.

7.6 Potential Impact in a Future Master of Sciences in Maritime Safety Training

The lessons learnt in exercises like the Maritime MRO/Port MRO would be of great applicability in the future training programs, including a Master of Science in Maritime and Port Safety Training.


8 Annex 1: References Training standards:

• IMO 1.10 “Dangerous, Hazardous and Harmful Substances”

• IMO 1.20 “Fire Prevention and Fire Fighting”

• IMO 2.03 “Advance Training in Fire Fighting”

• IMO 3.09 “Port State Control”


9 Annex 2: Abbreviations ATM Air Traffic Management BLEVE Boiling Liquid Expanding Vapour Explosion CEO Chief Executive Officer DVM Dynamic Voyage Management EBS Emergency Breathing System ECDIS Electronic Chart Display and Information System ECTS European Credit Transfer and Accumulation System EMSA European Maritime Safety Agency EQUASIS European Quality Shipping Information System ESD Emergency Shut Down FAL The Convention on Facilitation of International Maritime Traffic GMDSS Global Maritime Distress Safety System GPS Global Positioning System HMI Human Machine Interface HUET Helicopter Underwater Escape Training IALA International Association of Marine Aids to Navigation and Lighthouse

Authorities IAMSAR International Aeronautical and Maritime Search and Rescue ICAO International Civil Aviation Organization ICS Incident Command System ICT Information and Communications Technology ILO International Labour Organization IMO International Maritime Organization IMO NAV IMO Sub-Committee on Safety of Navigation IMO MSC IMO Maritime Safety Committee JRCC Joint Rescue Coordination Centre LNG Liquefied Natural Gas LPG Liquefied Petroleum Gas LRIT Long-Range Identification And Tracking MARPOL International Convention for the Prevention of Pollution From Ships MRCC Maritime Rescue Coordination Centre MRO Mass Rescue Operation MSc Master of Sciences MSI Maritime Safety Information MSP Maritime Spatial Planning MST Maritime Safety Training OSC On-Scene Coordinator Port CDM Collaborative Decision Making within and in relation to Ports PPE Personal Protective Equipment RFID Radio Frequency identification SAR Search and Rescue SCBA Self Contained Breathing Apparatus


SES Safe Evacuation System SMC SAR Mission Coordinator STCC Sea Traffic Coordination Centre STCW International Convention on Standards of Training, Certification and

Watch keeping for Seafarers STM Sea Traffic Management SVM Strategic Voyage Management SWIM System Wide Information Management VTMIS Vessel Traffic Maritime Information System VTS Vessel Traffic Service


10 Annex 3: Pictures • Front Cover Picture: SAR Mesana Search and Rescue at the Port of Valencia. Credits

Fernando Gimeno

• Figure 1. Port of Valencia (Spain). Source: Port Authority of Valencia

• Figure 2. Valenciaport Foundation Training Facilities. Source: Valenciaport Foundation

• Figure 3. Visit to the Emergencies Port Control Centre – Port of Valencia. Source: Valenciaport Foundation

• Figure 4. Visit to the Search and Rescue Control Centre – Port of Valencia. Source: Valenciaport Foundation


39 partners from 10 countries taking maritime transport into the digital age

By designing and demonstrating innovative use of ICT solutions

MONALISA 2.0 will provide the route to improved

SAFETY - ENVIRONMENT - EFFICIENCY

Swedish Maritime Administration ◦ LFV - Air Navigation Services of Sweden ◦ SSPA ◦ Viktoria Swedish ICT ◦ Transas ◦ Carmenta ◦ Chalmers University of Technology ◦ World

Maritime University ◦ The Swedish Meteorological and Hydrological Institute ◦ Danish Maritime Authority ◦ Danish Meteorological Institute ◦ GateHouse ◦ Navicon ◦ Novia University of Applied Sciences ◦ DLR ◦ Fraunhofer ◦ Jeppesen ◦ Rheinmetall ◦ Carnival Corp. ◦ Italian Ministry of Transport ◦ RINA Services ◦ D’Appolonia ◦ Port of

Livorno ◦ IB SRL ◦ Martec SPA ◦ Ergoproject ◦ University of Genua ◦ VEMARS ◦ SASEMAR ◦ Ferri Industries ◦ Valencia Port Authority ◦ Valencia Port Foundation ◦

CIMNE ◦ Corporacion Maritima ◦ Technical University of Madrid ◦ University of Catalonia ◦ Technical University of Athens ◦ MARSEC-XL ◦ Norwegian Coastal Administration

www.monalisaproject.eu


http://www.monalisaproject.eu/

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