activating and setting up nx pay account

7/31/2019 Activating and Setting Up Nx Pay Account

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ZEEK REWARDS & YOUREWALLET


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SECTION 1: ACTIVATING YOUR ACCOUNT

SECTION 2: ADDINGA BANK ACCOUNT

SECTION 3: LOADINGFROMBANKACCOUNT

SECTION 4: PURCHASE THROUGHYOUR BACKOFFICE

SECTION 5: FEES ASSOCIATEDWITH FUNDS MOVEMENT


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ACTIVATING YOUR NXPAY ACCOUNT


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Now that you have been directed to the Client Gateway on theNxPay website, you will enter the Login Name, Password, and

Activation Code that were provided to you in your activationemail.Enter the human verification numbers displayed in the yellowbox and click on the box next to I agree to the Privacy Policyand User Agreement

NOTE: The system is case sensitive, you will need to enter the information exactlyas it was provided to you in your activation email.

NOTE: The system does not accept copy and paste entries. You need to manuallytype information into the fields.

ACTIVATING YOUR NxPAY ACCOUNT


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Once you have entered all the information and agreed to thePrivacy Policy & User Agreement you will click on the Submitbutton.

NOTE: Often it is difficult to tell uppercase I, lowercase l and thenumber 1 in the activation email. If one of these characters are presentin your activation email, we recommend you copy your credentials into

notepad or a Word document, using either Times New Roman orLucida Consol font.



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You will then be directed to this page to create yournew password and security questions.

Time Zone: Select the time zone you are located in fromthe dropdown menu.Default Language: Select the language from thedropdown menu.Gender: Select your gender.Username: The username is automatically generated foryou when you sign up for NxPay. You cannot changeyour username.Password: Create a new password. Make sure it is atleast 8 characters long, has at least one uppercaseletter, one lowercase letter, and a number.Question 1/2: Select a security question from thedropdown menu. If you ever forget your username orpassword and need to retrieve the information, you willbe prompted to answer the security questions you haveselected.Answer1/2: Select the answers to the security questionsyou have selected.

Select the box next to theI agree to the PrivacyPolicy & User Agreementstatement and click Submit.

NOTE: Save the information you entered in a safe place. You mayneed it to request a password reset or reminder. If you forget your

username or password



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You will then be directed to the Home Page of youraccount. You have successfully activated your

NxPay Account!

NOTE: If your merchant has elected to part icipate in a CardProgram and you were issued a card, you will be able to

view your card balance and transaction history through yourNxPay account.

You card will be activated once funds have been loaded toyour card. Activating your NxPay account does not activate

your card.



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Moving forward you will log in usingwww.nxpay.com you cannot access your eWalletthrough your back office of Zeek Rewards. If you

happen to misplace your password please click on

forgotten password click here under the humanverification number on the log in page. This willallow you to answer your secure questions to

retrieve your password via email.

http://www.nxpay.com/http://www.nxpay.com/


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ADDINGA BANK ACCOUNT


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On the left side of the screenunder Sources/Destinations click

on Bank Accounts

ADDING A BANK ACCOUNT


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On this page, you will be able to enter your bank account

information by clicking on the link Click here to add aBank account.

NOTE: If you already have bank accounts that you previouslyadded to NxPay you will be able to view them on this page as

well.



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Enter your bank account information

Personal Bank Account: Indicate whether the account is apersonal or a business accountAccount Name: This should reflect the name that appears on yourbank account.

Account Number: Number your bank uses to identify youraccount.Bank Name: Name of the bank you are setting up.Account Type: Select whether it is a checking or savings account.Routing Number: 9-digit code used to identify your bank. Thisnumber can be found at the bottom of your checks.Description: This is a description that will reflect in the clientgateway to remind the accountholder what bank account it is asyou can set up multiple accounts. You can put whatever you wantas the description. This is for your personal usage only.Bank Address: this is the address where you originally set up yourbank accountBank State: this is the state where you originally set up your bankaccountBank Zip: this is the zip code where you originally set up the bankaccountBank City: This is the city where you originally set up the bankaccount

Once you have clicked on the link Click here to add a Bank Account, you will

be prompted to enter the country where the Bank is located from the drop-downmenu and then you will click on Continue to move to the next page.



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Once you have entered all your bank account information, click on theSubmit button at the bottom of the page.

The bank account you have entered will now appearon the following page. This indicates that you havesuccessfully added your bank account into NxPay.



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When reviewing your bank account information on the far right hand sideyou will see start verify. In order to load funds using a domestic bank

account you must first go through the verification process. When youclick on start verify two small micro debits will be withdrawn from yourbank account and credited to your eWallet account in the amount of$1.00. You must check your bank statements to locate the two small

amounts.Example: 0.25 and 0.75 will be two amounts debited from your Bank andcredited to your eWallet.

After you click start verify click on continue.

The Accounts listed are the accounts in which the funds will be creditedfrom your bank account. Click submit.

Under Verified will now read in process.


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When adding an international Bank account, the start Verification is not

required. You will have to contact your bank via phone, email or go intothe bank and request the funds be pushed to your eWallet.

International banks are familiar with the terminology push when it comesto loading via bank account.


Once you have located the two small micro debits at your bank you will

log back into the client gateway for NxPay at www.nxpay.com.

Click on Bank Accounts on the left hand side.Click on in process all the way to the right to submit the two small micro

debits you are verifying against your bank account. Click Submit once

you have finished.Under Verified the status will now reflect complete

You are DONE verifying your bank account information.

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http://www.nxpay.com/http://www.nxpay.com/


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If your bank account is in one of the following countries, you will not be able to add the

account. If you add the account and load funds, your account will be disabled at your own

expense. Funds will be transferred to Zeek in which they are responsible for refunding any

transactions made using the following bank accounts in the following countries.

Sanctioned Countries (US & Intl)


US Sanctioned CountriesAfghanistanBalkans (Kosovo, Macedonia, Croatia,Slovenia). The remaining have been liftedfrom the sanction.BelarusBurmaCote dIvoire (Ivory Coast)Cuba

Democratic Republic of CongoIranIraqLiberiaLebanonLibyaNorth KoreaSomaliaSudanSyriaZimbabwe

INTL Sanctioned CountriesAfghanistanBelarusBurma/MyanmarDemocratic Republic of CongoEgyptEritreaIranIraq

Ivory CoastLebanonSyriaLiberiaNorth KoreaRepublic of GuineaSomaliaSudanSyriaTunisiaZimbabwe


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LOADINGEWALLETFROM BANK

ACCOUNT


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To load funds from your bank account into your eWallet account you willuse the menu bar on the left hand side.

Click on Accounts.

Load From Bank Account

Click on your eWallet account under Rex Venture Group. This is your

eWallet account for Zeek Rewards.

If you are loading funds using adomestic bank account you can

automatically load funds from yourbank account into your eWallet.

Note: When loading funds from yourbank account it takes approximately 4

business days for the funds to load tothe eWallet and become available foruse. To load funds from Bank account

click on Load From Bank Account

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The next screen will allow you to submit the amount you want to loadfrom your bank account into your eWallet.

You will also have to select the currency in which the funds will be inwhen loading to the eWallet.

Registered source will be your verified bank account.Note: you can disregard Bank account country unless you plan to addanother bank account.

To finish loading funds from your Bank account into your NxPay accountclick on Submit Source.


You will then be given a transaction confirmation page. You will see the

Bank account information for Transfer From.Your eWallet account information for Transfer To.

You will also see listed the amount and funding fees that will be charged.$8.50 will load to the eWallet after the $1.50 fee is charged. If you are

okay with the amount click on perform MovementNote: it takes 4 business days to load funds from the bank account to the

eWallet.


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When clicking on Perform Movement You should receive

confirmation the funds are being processed. If you receive anerror message requesting you contact NxPay please do not try

and process the transaction again. Please review the transaction

history to ensure funds havent moved.

Click on accounts on the left hand sideClick on your Rex Venture eWallet account

In the middle of the page under Account Actions click on

Click here to view transaction history for this account.You will be able to see if the funds are being moved from your

bank account into your eWallet.



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When loading funds from an International Bank account you mustpush the funds through to your eWallet.

Click on Load from Bank account.Put in the Amount

Select the currencySelect the Bank account country.

The following information will appear for your personal use.Please make arrangements to transfer funds from your personal

bank account to the account shown below. You may do this usingyour banks online Internet banking facilities, by a telephone

banking service or in person at the branch.

Please DO NOT USE THE REFERENCE NUMBER PROVIDED!

You can locate your ACCOUNT reference number for pushingfunds by clicking on accounts on the left hand menu.Click on the account you wish the funds to be placed in.

At the top of the page in the yellow bar you will see a string ofNumbers and Letters. Please use this reference number when

loading funds to your eWallet from an International Bank Account.


Account ReferenceNumber

NxPay AccountNumber

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PURCHASE THROUGHYOUR BACK

OFFICE


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When you log in to your back office you can now

purchase using items using your eWallet. The optionis available for making purchases and BIDS using

your NxPay eWallet. You re responsible for ensuringfunds are available prior to making any purchases or

else the transaction will fail.Note: it takes 4 business days to load your eWallet

using your bank account.Once the funds are available you can start making

purchase immediately. Keep in mind to purchase you

must load funds in the account that was originallycreated for you in NxPay. If you have added a

subaccount or additional accounts for managing yourmoney please keep your original account normal

rather than designating the funds to automaticallysweep to bank account.

Purchase Using eWallet


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Fees Associated with Funds Movement

FEE AMOUNT

Monthly Maintenance Fee $ 2.00

NxPay Load $ 1.50

Account to Account Transfer $ 3.00

US Funds Transfer from NxPay Account to Bank Account $ 1.50

Canadian Funds Transfer from NxPay Account to Bank Account $ 1.50

International (Local) Funds Transfer from NxPay Account to Bank Account $ 4.50International (Non-Local) Funds Transfer from NxPay Account to Bank Account $ 10.50

US Funds Transfer from Bank Account to NxPay Account $ 1.50

Canadian Funds Transfer from Bank Account to NxPay Account $ 1.50

International (Local) Transfer from Bank Account to NxPay Account $ 4.50

International (Non-Local) Transfer from Bank Account to NxPay Account $ 10.50

ACH Rejection $ 25.00

Live Customer Service (flat rate per call) $ 2.00

Administrative Adjustment $ 20.00

activating and setting up nx pay account

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