Your new SIM card will be activated when you purchase the device from Singtel shops. For Singtelshop.com customers who have re-contracted an existing mobile line, simply follow these steps to activate your new SIM card at your own convenience.

Note: Please dial in within 7 days after receiving your device for activation. This service operates 24 hours and is not available for Business customers. After 7 days, please visit any of our Singtel Retail Shops for activation.